How long have you been in the mortgage business and what inspired you to get into it?
I’ve been in the mortgage industry for about 6 years. I have been in lending or finance in some capacity for my entire professional career so it was a perfect fit!
Who is your typical customer and what questions do they typically have?
I work with such a diverse group of customers that I can’t say there is a typical one. But each customer I work wants the home finance process to be as smooth as possible and I do everything in my power to make that a reality.
What specific steps do you use to help your customers find the best home loan for them?
I take the time to understand each customer’s unique situation. This allows me to offer loan programs that best meet his/her needs.
What advice would you give new or first time home buyers?
Explore all your options! I talk to so many first timer’s that have misconceptions about the mortgage process that leads them to think they can’t get a mortgage. Of course, the first step here is talking to a knowledge mortgage lender!
Tell us about a mortgage product that consumers may not be aware of?
Many of the zip codes in my area are eligible for USDA Rural Housing Financing. I would say the vast majority of buyers I talk to are unaware that program even exists and it is a fantastic option for the right customer.
What part of the home loan process do customers find most difficult and how do you help them through it?
Documentation of all income and assets can be particularly challenging. It’s important to be prepared to supply all requested documentation in a timely fashion. We help smooth this out by communicating the needed documents at the very beginning of the process. This way there are no surprises at the late stages.
What are the top 3 misconceptions people have about the home loan process?
1. They need 20% down. 2. They have to be at their job for 2+ years. 3. They need to have a perfect credit history. None of these are true and you should always ask a trusted mortgage professional before disqualifying yourself from buying a house.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
The best resource by far is to have a trusted mortgage professional that you can pick up the phone and call. Nothing beats that.
Summary of where you grew up: family, affiliations, college, high school, etc.
I’ve spent my whole life in Central PA. I went to Mechanicsburg High School and Shippensburg University. I have two young children (a boy and a girl) who occupy most of my time when I’m not working!
What provides you with the most satisfaction in your job as a Loan Officer?
The best feeling in my profession is going to the loan closing for someone who just bought their first house. Owning a house is still the American dream and knowing that I helped someone achieve that dream is very rewarding.
Tell us something that makes you unique or something wacky, yet interesting about you?
The mortgage business is a bit of a family thing for me! My brother is a mortgage loan officer and my sister in law is also a mortgage loan officer! It must run in the family to want to help people buy homes!