How long have you been in the mortgage business and what inspired you to get into it?
I have been in the mortgage industry for over 15 years, I love working with people to help them achieve their dreams of owning a home or getting back some financial stability.
Who is your typical customer and what questions do they typically have?
What is your ultimate financial goal?
What specific steps do you use to help your customers find the best home loan for them?
I like to get a full application (which takes about ten minutes) to take a look at their situation so I can make suggestions to them about the best home loans. Ultimately it is the customers choice. I don't like to be too salesy.
What are the pros and cons of a fixed rate mortgage versus an adjustable rate mortgage (ARM)?
The number one pro of an adjustable rate is the rate is lower than a fixed rate. I f you were think of selling your home withing the next five years it may be better fo you to look into get a 5/1 adjustable rate mortgage over a 30 year fixed and save on the interest rate.
Tell us about a specific challenging borrowing situation and how you got the mortgage closed and funded.
I work with Real Estate agents that refer me borrowers all of the time that have not been qualified somewhere else and I end up getting most of them approved.
What advice would you give new or first time home buyers?
If you do not know what you are qualified for you should fill out an application to find out before you start looking for homes. You may be looking at $300K houses, but like a $400K house that you could potentially afford to buy and qualify for.
Tell us about a mortgage product that consumers may not be aware of?
There is a great 100% financing program out there for people that have credit scores as low as 640. If you would be interested in this, please call me for details.
What resources could you recommend that borrowers use to learn more about the mortgage process and how to ensure a successful home closing?
Anyone interested in purchasing or refinancing can always use myself as a resource, I am available all of the time to answer any question that you may have. Borrowers can also use my website at www.guaranteedrate.com/timsturtevant
What can borrowers do to insure a smooth mortgage underwriting process?
Give truthful information on your application so we can get the correct numbers worked out for you.
What provides you with the most satisfaction in your job as a Loan Officer?
I absolutely love it when a person or couple thanks me and tells me that I did a great job for them. It really is a great feeling to hear people tell me that I go over and above to make purchasing or buying a good experience.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I love to hang out with my family and friends or go ATV riding.
Tell us something that makes you unique or something wacky, yet interesting about you?
I truly love to help people. Anything from helping friends and family fix or build things like sheds or redoing a roof to helping finish someone's basement. I think that is why I love being a loan officer. It is a great feeling to be able to help people out when they need it.