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Willis Lee

VP of Mortgage Lending
60 Railroad Place, Suite 201, Saratoga Springs, NY 12866
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NMLS: 1271267
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About Willis

Willis offers his clients a level of personalized service not seen in the market today. His goal is to simplify the mortgage process for his clients and make the home loan process easy to decipher. He is one of Guaranteed Rates first Vice Presidents in the Capital Region of New York, based out of the Saratoga Springs branch.

Prior to joining Guaranteed Rate, Willis served as a client services representative for a call center, qualifying prospective borrowers who were inquiring about the mortgage application process. Willis has had previous experience in the mortgage industry, holding various positions from post closer to funder. He graduated SUNY Oneonta with a Bachelor of Science degree in Political Science.

Willis interview Q&A

What specific steps do you use to help your customers find the best home loan for them?
I usually will assess my client's needs by getting to know what their goals are for home ownership. This usually establishes a strong rapport with the client, and allows for me to get to know them as people. Once this trust is established, I am able to guide them properly with the proper loan programs that will best fit their needs
How has the mortgage industry changed since you started, and what would you expect in the future?
There has been much reform in the mortgage industry that protects the consumer much more than before. However, with more reform, comes more regulations, and comes more questions than ever before. This has caused a lot of consumer confusion as to which is the best way to approach applying for a mortgage, especially for the first time. I expect that in the future, continuing education from the lending institutions will be more prevalent, so as to better prepare and educate future homeowners.
What do you enjoy doing most in your spare time when you are not helping people with their home loans?
I particularly enjoy reading and some model making in my spare time when I'm not helping people with their mortgages. My family resides in lower Westchester, NY, and I get out to see them as often as I can.

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