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MA - Boston Tremont St

Branch Manager: Joseph Smith
  • o: 617-236-1555
585 Tremont St, Boston, MA 02118
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NMLS: 884051
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TestimonialsCustomer testimonials Read more

Austin and his team were awesome! Austin was very responsive to every email and phone call and his team was very prompt with answering questions and telling me what I needed to provide. This was my first mortgage and it was extremely smooth!!

Lindsay G. | 2/12/2017

Austin Reed and his team set the standard for professionalism and world class customer service.

Byron T. - 12/16/2016

Austin Reed was great to work with - very responsive and always ready to answer our questions. The whole team made the process very easy.

Jessica D. | 12/15/2016

Austin and his team were excellent to work with. I am a first time home buyer and he was not only patient but super responsive to any questions or concerns I had. He made the whole process painless and easy. I can't recommend Austin enough.

Rachel C. - 12/15/2016

It was wonderful to work with Austin Reed and his team! He was very responsive via email and phone. He turned around the original offer paperwork so we were able to make a winning bid on the home of our dreams. He and his team walked us through all the necessary steps to getting a mortgage and made the process easy and painless. Great team, great service. Thanks again!

Lucy S. - 11/7/2016

Austin Reed and his team were exceptionally helpful. We had a challenging close due to the way our accounts were set up and the fact that the sellers lawyer was completely incompetent. Austin was extremely helpful and patient the whole way through, we were beyond grateful for his help.

Jake H. - 11/3/2016

Austin and his team are simply the best and are light years better than the competition. I work for a big bank and I passed up my corporate discounts just to work with Austin and I have no regrets. I am already looking forward when I will get to work with Austin on our next purchase. Thanks to Austin and his team for making this process easy for me and my family.

Paul W. | 08/08/2016

Great communication, organized and efficient. Made the process easy!

Jeffrey M. | 01/05/2017

All of the staff that worked with us were professional and helpful. They made our loan a easy experience . We had a loan with a bank and stopped buying a home because of unprofessional experience. In your company, one gentleman stood out among the others and that was Jeff Nelson. Working with him was an ease and what we did not know he took time to explain and help us to follow through. He is exceptional. Again everyone was of great help!

Catherine B., Funded 12/16/16

We had the greatest experience! The entire team was very attentive and quick. Even the seller's realtor complimented Guaranteed Rate. Best possible experience.

Elissa M. | 11/29/2016

Harold Dolden and his team went above and beyond the call of duty. As a first time homeowner, I had a lot of questions and Harold always made me feel like a priority, taking time to explain things (often multiple times) and making himself available 24/7. I am truly grateful for his guidance, attention to detail and kindness throughout this process. I will 100% use Guaranteed Rate and Harold again in the future.

Danielle L. | 12/02/2016

Joe Smith and Harold and their whole team really make the process easy - they are a pleasure to work with and I highly recommend them to others!

Kerry D. | 12/12/2016

Excellent service - very well organized and executed in advance of the closing. Can't complain!

Elisabeth P. | 12/09/2016

I appreciate everyone's help at Guaranteed Rate. Everyone was very helpful and answered all of my questions in a timely fashion. Communication was very key to this very successful closing thank you so much for your help.

Korey F. | 12/15/2016

It was kind of a hassle trying to get approve, but eventually the loan was approved after providing all the documents that was needed. Despite all the hassle, Jeffrey and Minh was really helpful, I would highly recommended them.

Dwaine H. | 12/23/2016

Excellent service from Guaranteed Rate. Keep up the great work.

Dhir G. | 12/22/2016

We had the greatest experience! The entire team was very attentive and quick. Even the seller's realtor complimented Guaranteed Rate. Best possible experience.

Elissa M. - 11/29/2016

Joe Smith and his team are fantastic and made the entire process painless and as easy as could be. They are smart, extremely responsive, and overall top caliber. Feels like white glove service during the entire process. They work extremely well with our real estate agent and lawyers. We've used them on the purchase of 2 properties in Boston and a refinance at another property in RI. We will definitely use them again when the time comes.

John D. - 11/29/2016

Harold Dolden and his team went above and beyond the call of duty. As a first time homeowner, I had a lot of questions and Harold always made me feel like a priority, taking time to explain things (often multiple times) and making himself available 24/7. I am truly grateful for his guidance, attention to detail and kindness throughout this process. I will 100% use Guaranteed Rate and Harold again in the future

Danielle L. - 12/2/2016

I appreciate everyone's help at Guaranteed Rate. Everyone was very helpful and answered all of my questions in a timely fashion. Communication was very key to this very successful closing thank you so much for your help.

Korey F. - Funded 12/15/2016

About

We have a philosophy to “lend where we live” at Guaranteed Rate and our office has been originating loans with GR in the Boston area since 2012. We are happy to call Boston, with its unparalleled youth and vibrancy, our home. In our market, we know that Condo, Jumbo, Combo and FHA loans are very important to you and we are dedicated to meeting those needs, and also are armed with a full array of loan products, so that we can meet all of your lending needs. We understand the high prices of properties in the Boston area and want to help you get the best loan for your situation. We pride ourselves on being there when our customers need us.

We are also proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because buyers can complete the pre-approval over the phone, through our app or online through our website. It is so user friendly and very fast.

Here in Boston, we do the right thing and treat people the way we want to be treated and love to reward our team for this behavior. As a mecca for great food, we have fun exploring all of the restaurants around Boston – from seafood to steakhouses, we’ve got it all. We are also avid fans of our sports teams, the Red Sox, Patriots, Celtics and Bruins!

While it is important that our office has fun, we also are dedicated to giving back because we love our community! Our office raised over $25,000 for the Boston Living Center, who does a fantastic job providing housing and services to many different segments of the community.

Our branch is looking to grow its production by reaching out to our referral network about the great products that we have available at Guaranteed Rate. So, if you’re looking for new career opportunities, start with us! We look for honesty, integrity and intelligence in our team members. We need to be able to figure out solutions to the hard problems as well as the easy ones. We want our team members to do the right thing every day, on every transaction as if they were doing every loan for a family member. Come grow with us!

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