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MA - Boston Tremont St

Branch Manager: Joseph Smith
  • o: 617-236-1555
585 Tremont St, Boston, MA 02118
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NMLS: 884051
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Joe, Harold and Ryan were absolutely wonderful professionals to work with. They went above and beyond practically holding our hands along our loan process. They were very prompt with our questions and concerns. Kudos to Team Joe!

Sangya A. - July | 2018

You guys made everything so convenient and easy for me to understand and process. The online system in particular helped me to submit all my documents efficiently. I'll be using Guaranteed Rate again!

Yunmi S. | June 2018

Very attentive, proactive in calling us and keeping us apprised of developments. Online system was easy to use.

Leo W. - June | 2018

Pleasure dealing with Joe Smith.

Martha C. | May 2018

Great communication, organized and efficient. Made the process easy!

Jeffrey M. | 01/05/2017

All of the staff that worked with us were professional and helpful. They made our loan a easy experience . We had a loan with a bank and stopped buying a home because of unprofessional experience. In your company, one gentleman stood out among the others and that was Jeff Nelson. Working with him was an ease and what we did not know he took time to explain and help us to follow through. He is exceptional. Again everyone was of great help!

Catherine B., Funded 12/16/16

We had the greatest experience! The entire team was very attentive and quick. Even the seller's realtor complimented Guaranteed Rate. Best possible experience.

Elissa M. | 11/29/2016

Harold Dolden and his team went above and beyond the call of duty. As a first time homeowner, I had a lot of questions and Harold always made me feel like a priority, taking time to explain things (often multiple times) and making himself available 24/7. I am truly grateful for his guidance, attention to detail and kindness throughout this process. I will 100% use Guaranteed Rate and Harold again in the future.

Danielle L. | 12/02/2016

Excellent service from Guaranteed Rate. Keep up the great work.

Dhir G. | 12/22/2016

We had the greatest experience! The entire team was very attentive and quick. Even the seller's realtor complimented Guaranteed Rate. Best possible experience.

Elissa M. - 11/29/2016

Joe Smith and his team are fantastic and made the entire process painless and as easy as could be. They are smart, extremely responsive, and overall top caliber. Feels like white glove service during the entire process. They work extremely well with our real estate agent and lawyers. We've used them on the purchase of 2 properties in Boston and a refinance at another property in RI. We will definitely use them again when the time comes.

John D. - 11/29/2016

Harold Dolden and his team went above and beyond the call of duty. As a first time homeowner, I had a lot of questions and Harold always made me feel like a priority, taking time to explain things (often multiple times) and making himself available 24/7. I am truly grateful for his guidance, attention to detail and kindness throughout this process. I will 100% use Guaranteed Rate and Harold again in the future

Danielle L. - 12/2/2016

Joe Smith and Harold Dolden in the Boston office were extremely helpful throughout the process - Very prompt response time.

Lauren E. – Marblehead, MA | SEP 2015

The rep was amazing and it was obvious from the beginning that he was the most knowledable and helpful of the people we talked to.

Andrew H. – Chicago, IL | May. 2015

Joseph Smith is the best mortgage broker ever and very friendly.

Michel S. – Boston, MA | Apr. 2015

Wonderful customer service and care. Great experience with our initial mortgage. Fantastic experience with a refinance. We were able to drop our monthly payments drastically! The process was fast, seamless, and we felt supported every step of the way.

Kevin M. - Denver, CO | Dec. 2014

Joseph was fantastic! He is an expert and is very skilled at his profession!

Alexandra B. -- Jamaica Plain, MA 4/24/2014

Joseph Smith and his team were on the ball throughout the whole process. They were well-informed, very prompt about responding to inquiries and concerns, they were very efficient, and they were very people-centered as well. I've never had a better experience with a mortgage lender.

Ronald S. -- Long Beach, CA 1/13/2014

"The process was painless. Joe Smith is fantastic...extremely knowledgeable, terrific follow up -- overall, I had a great experience and will certainly be referring friends who considering a home purchase to him!! Everyone I dealt with at Guaranteed Rate was very service oriented -- Thank you!”

Courtney M. -- Boston, MA. -- 5/ 2013

Hey check out the great review from John about Joseph! “Joseph Smith and his team were a pleasure to work with! The entire process was smooth from the rate lock through closing! I would recommend Guaranteed Rate to anyone looking for a residential loan! Thanks again Joseph!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/

John G. -- Boston, MA -- 02/2013

About

We have a philosophy to “lend where we live” at Guaranteed Rate and our office has been originating loans with GR in the Boston area since 2012. We are happy to call Boston, with its unparalleled youth and vibrancy, our home. In our market, we know that Condo, Jumbo, Combo and FHA loans are very important to you and we are dedicated to meeting those needs, and also are armed with a full array of loan products, so that we can meet all of your lending needs. We understand the high prices of properties in the Boston area and want to help you get the best loan for your situation. We pride ourselves on being there when our customers need us.

We are also proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because buyers can complete the pre-approval over the phone, through our app or online through our website. It is so user friendly and very fast.

Here in Boston, we do the right thing and treat people the way we want to be treated and love to reward our team for this behavior. As a mecca for great food, we have fun exploring all of the restaurants around Boston – from seafood to steakhouses, we’ve got it all. We are also avid fans of our sports teams, the Red Sox, Patriots, Celtics and Bruins!

While it is important that our office has fun, we also are dedicated to giving back because we love our community! Our office raised over $25,000 for the Boston Living Center, who does a fantastic job providing housing and services to many different segments of the community.

Our branch is looking to grow its production by reaching out to our referral network about the great products that we have available at Guaranteed Rate. So, if you’re looking for new career opportunities, start with us! We look for honesty, integrity and intelligence in our team members. We need to be able to figure out solutions to the hard problems as well as the easy ones. We want our team members to do the right thing every day, on every transaction as if they were doing every loan for a family member. Come grow with us!
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