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MA - Boston Tremont St

Branch Manager: Joseph Smith
  • o: 617-236-1555
585 Tremont St, Boston, MA 02118
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NMLS: 884051
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TestimonialsCustomer testimonials Read more

Austin did an amazing job helping me close on my original loan as well as the refinance I just did. I cannot say enough good things about Austin and the lengths he goes to work with his clients. He is my go to guy for anything loan related!

Andrew B

Austin Reed and his team were incredible. Getting a loan with them was a breeze compared to my past financing experiences. From the easy to use interface, diligent and organized coordinators, and friendly people, the whole experience was more than just painless, it was fun. They also worked lightning fast. I can’t speak highly enough of the service, and the rate they got me is GREAT. I can’t wait to refer them to my friends, and will definitely use them going forward!

Samuel A.

Joe Smith and Harold Dolden in the Boston office were extremely helpful throughout the process - Very prompt response time.

Lauren E. – Marblehead, MA | SEP 2015

Austin Reed and his team provided exceptionally efficient and straight forward information. My husband and I were first time home buyers so naturally we had a ton of questions. Austin took the time to explain everything and accommodated our schedules by corresponding with us through email or text when phone calls weren't an option or taking an 'off business hours' phone call when need be. Austin and his team were very thorough making sure we had our ducks in a row so when the perfect home came...

Kimberly M. - Woburn, MA | Dec. 2015

Austin Reed and his team were incredible. Getting a loan with them was a breeze compared to my past financing experiences. From the easy to use interface, diligent and organized coordinators, and friendly people, the whole experience was more than just painless, it was fun. They also worked lightning fast. I can’t speak highly enough of the service, and the rate they got me is GREAT. I can’t wait to refer them to my friends, and will definitely use them going forward!

Samuel A - Boston, MA | Feb. 2016

Fast/prompt, always helpful and available.

Ashton H. -Swampscott, MA | MAR 2016

I have nothing but praise for Austin Reed and his team at Guaranteed Rate. They were accessible and responsive. They let me know when documents were missing so I could obtain them as quickly as possible. They explained all the paperwork and requirements clearly. Plus I got a good, 'guaranteed' rate, which was exactly what I wanted. Professional, thorough and easy to work with! 5 stars!

Joan D.

Austin was amazing to work with and made the whole process seamless. I love your plain English guides on how to get a mortgage, and the online platform was extremely helpful.

Colin R.

We recently closed on a home in the last week. During this process we worked with Austin Reed and his team to obtain a loan. Austin was great at outlining the process and walking us through every step. I will be using Guaranteed Rate for all future loans I try to obtain.

Michael L. April 11, 2016

As a second time home buyer, I had an experience with which to compare my work with Austin to. Let me tell you, there was no comparison. Austin and his team were thorough, precise, friendly, and effective. They locked me in at a great rate, and did so in NO time! I loved working with them, and while I love my new place, I can’t wait to buy again, and work with him and his team going forward!

Samuel A.

Working with Guaranteed Rate was a great experience. There are a lot of moving parts and Austin along with his team did a great job of communicating with the other members of the team I had in order to smoothly expedite this process. It was easy to upload the necessary documents, sign for things with an online signature, and he also answered my questions along the way. Will definitely recommend if I am asked about who to use.

Adam V.

Austin Reed and his team, Minh, Harold and Julie made the mortgage process easy and seamless for us. the process was quick and efficient and they communicated with us expediently at every turn. I have already recommended them to friends who will be in the market soon! Thank you.

Gloria D. - April 25, 2016

I could not ask for a more stress-free process than the one I had working with Austin. Everyone always warned me about how tedious it is to go through the mortgage process for a first-time home buyer. Well in my case it was a cake walk. Austin and his team were very responsive throughout the entire transaction and had my loan approved and ready to close almost 10 days in advance of my schedule closing date. I am more than confident in recommending him to all of my friends and co-workers.

Michael S.

Austin Reed was great! He was super responsive and available by email, at all times of the day and day of the week. He gets things done efficiently, explains matters clearly and is personable.

Joome S.

Austin Reed was great! He was super responsive and available by email, at all times of the day and day of the week. He gets things done efficiently, explains matters clearly and is personable.

Joome S.

Austin and his team were beyond exceptional and instrumental in making my closing go flawlessly. They all were able to balance the task of keeping my wife and I informed along the way without overdoing it. At every step they were reachable and informative. We NEVER had to wait for a reply at any time for any reason. We will be recommending them to everyone and anyone that mentions the word mortgage.

Nicholas S. 07/15/2016

My experience with Austin Reed and team was amazing. They were on top of everything and answered any questions I had. Austin was wonderful to work with and explained each step of the loan process. I am moving from Florida to Massachusetts and Austin was very understanding of my situation and made the loan process one less thing I needed to worry about! I would certainly recommend Austin to everyone I know and would go to Austin with any future needs I may have!

Barbara F.

Austin and his team were absolutely fantastic! Very responsive, effective, and knowledgeable. I would definitely work with him and his team again, and gladly recommend them to my friends. Thank you so much for helping me financing my first home!

Jerome M.

Austin Reed and his team communicated with us and answered questions very quickly. Austin helped us to get the pre-approval then the final approval. His team worked very effectively and efficiently. They made the process easy.

Nancy W. | 09/08/2016

Austin Reed was great! He was always available, kept me posted every step of the way, and really went the extra mile. I can't imagine a better Loan Officer!

Edmund C. | 09/19/2016

About

We have a philosophy to “lend where we live” at Guaranteed Rate and our office has been originating loans with GR in the Boston area since 2012. We are happy to call Boston, with its unparalleled youth and vibrancy, our home. In our market, we know that Condo, Jumbo, Combo and FHA loans are very important to you and we are dedicated to meeting those needs, and also are armed with a full array of loan products, so that we can meet all of your lending needs. We understand the high prices of properties in the Boston area and want to help you get the best loan for your situation. We pride ourselves on being there when our customers need us.

We are also proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because buyers can complete the pre-approval over the phone, through our app or online through our website. It is so user friendly and very fast.

Here in Boston, we do the right thing and treat people the way we want to be treated and love to reward our team for this behavior. As a mecca for great food, we have fun exploring all of the restaurants around Boston – from seafood to steakhouses, we’ve got it all. We are also avid fans of our sports teams, the Red Sox, Patriots, Celtics and Bruins!

While it is important that our office has fun, we also are dedicated to giving back because we love our community! Our office raised over $25,000 for the Boston Living Center, who does a fantastic job providing housing and services to many different segments of the community.

Our branch is looking to grow its production by reaching out to our referral network about the great products that we have available at Guaranteed Rate. So, if you’re looking for new career opportunities, start with us! We look for honesty, integrity and intelligence in our team members. We need to be able to figure out solutions to the hard problems as well as the easy ones. We want our team members to do the right thing every day, on every transaction as if they were doing every loan for a family member. Come grow with us!

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