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MA - Boston Tremont St

Branch Manager: Joseph Smith
  • o: 617-236-1555
585 Tremont St, Boston, MA 02118
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NMLS: 884051
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TestimonialsCustomer testimonials Read more

Austin Reed did an excellent job as my mortgage broker. He is very knowledgeable, patient, and responds to emails 24-7. He works hard, is professional, and positive. I fully recommend him and Guaranteed Rate

Hannah S.

Austin helped us get a great rate for a convential renovation loan and we just refinanced with him since renovations are complete. Great rates both times and low fees.

Melissa D.

My loan officer was helpful, positive, clear when communicating, patient, and responded to my questions 24-7.

Hannah S. – Harrisburg, PA | Sep. 2015

Austin did an amazing job helping me close on my original loan as well as the refinance I just did. I cannot say enough good things about Austin and the lengths he goes to work with his clients. He is my go to guy for anything loan related!

Andrew B

Austin Reed and his team were incredible. Getting a loan with them was a breeze compared to my past financing experiences. From the easy to use interface, diligent and organized coordinators, and friendly people, the whole experience was more than just painless, it was fun. They also worked lightning fast. I can’t speak highly enough of the service, and the rate they got me is GREAT. I can’t wait to refer them to my friends, and will definitely use them going forward!

Samuel A.

Joe Smith and Harold Dolden in the Boston office were extremely helpful throughout the process - Very prompt response time.

Lauren E. – Marblehead, MA | SEP 2015

Austin Reed and his team provided exceptionally efficient and straight forward information. My husband and I were first time home buyers so naturally we had a ton of questions. Austin took the time to explain everything and accommodated our schedules by corresponding with us through email or text when phone calls weren't an option or taking an 'off business hours' phone call when need be. Austin and his team were very thorough making sure we had our ducks in a row so when the perfect home came...

Kimberly M. - Woburn, MA | Dec. 2015

Austin Reed and his team were incredible. Getting a loan with them was a breeze compared to my past financing experiences. From the easy to use interface, diligent and organized coordinators, and friendly people, the whole experience was more than just painless, it was fun. They also worked lightning fast. I can’t speak highly enough of the service, and the rate they got me is GREAT. I can’t wait to refer them to my friends, and will definitely use them going forward!

Samuel A - Boston, MA | Feb. 2016

Fast/prompt, always helpful and available.

Ashton H. -Swampscott, MA | MAR 2016

I have nothing but praise for Austin Reed and his team at Guaranteed Rate. They were accessible and responsive. They let me know when documents were missing so I could obtain them as quickly as possible. They explained all the paperwork and requirements clearly. Plus I got a good, 'guaranteed' rate, which was exactly what I wanted. Professional, thorough and easy to work with! 5 stars!

Joan D.

Austin was amazing to work with and made the whole process seamless. I love your plain English guides on how to get a mortgage, and the online platform was extremely helpful.

Colin R.

We recently closed on a home in the last week. During this process we worked with Austin Reed and his team to obtain a loan. Austin was great at outlining the process and walking us through every step. I will be using Guaranteed Rate for all future loans I try to obtain.

Michael L. April 11, 2016

As a second time home buyer, I had an experience with which to compare my work with Austin to. Let me tell you, there was no comparison. Austin and his team were thorough, precise, friendly, and effective. They locked me in at a great rate, and did so in NO time! I loved working with them, and while I love my new place, I can’t wait to buy again, and work with him and his team going forward!

Samuel A.

Working with Guaranteed Rate was a great experience. There are a lot of moving parts and Austin along with his team did a great job of communicating with the other members of the team I had in order to smoothly expedite this process. It was easy to upload the necessary documents, sign for things with an online signature, and he also answered my questions along the way. Will definitely recommend if I am asked about who to use.

Adam V.

Austin Reed and his team, Minh, Harold and Julie made the mortgage process easy and seamless for us. the process was quick and efficient and they communicated with us expediently at every turn. I have already recommended them to friends who will be in the market soon! Thank you.

Gloria D. - April 25, 2016

I could not ask for a more stress-free process than the one I had working with Austin. Everyone always warned me about how tedious it is to go through the mortgage process for a first-time home buyer. Well in my case it was a cake walk. Austin and his team were very responsive throughout the entire transaction and had my loan approved and ready to close almost 10 days in advance of my schedule closing date. I am more than confident in recommending him to all of my friends and co-workers.

Michael S.

Austin Reed was great! He was super responsive and available by email, at all times of the day and day of the week. He gets things done efficiently, explains matters clearly and is personable.

Joome S.

Austin Reed was great! He was super responsive and available by email, at all times of the day and day of the week. He gets things done efficiently, explains matters clearly and is personable.

Joome S.

Austin and his team were beyond exceptional and instrumental in making my closing go flawlessly. They all were able to balance the task of keeping my wife and I informed along the way without overdoing it. At every step they were reachable and informative. We NEVER had to wait for a reply at any time for any reason. We will be recommending them to everyone and anyone that mentions the word mortgage.

Nicholas S. 07/15/2016

My experience with Austin Reed and team was amazing. They were on top of everything and answered any questions I had. Austin was wonderful to work with and explained each step of the loan process. I am moving from Florida to Massachusetts and Austin was very understanding of my situation and made the loan process one less thing I needed to worry about! I would certainly recommend Austin to everyone I know and would go to Austin with any future needs I may have!

Barbara F.

About

We have a philosophy to “lend where we live” at Guaranteed Rate and our office has been originating loans in the Los Angeles area since 2013. We’re happy to have our office right in the middle of all the action, halfway between the Sunset Strip in Hollywood and Ocean Avenue in Santa Monica. In our market, we know that Jumbo and other non-conforming loans are important to you. We have a deep understanding of how to get Jumbo loans done and we work hard to convey that knowledge to our clients. We are also armed with a full array of loan products, so that we can meet all of your other lending needs.

At Guaranteed Rate, you will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers, which is why we work by a set of Core Values. While each of these are important to our success, our office embodies the “Bias to Action” core value as we will do everything possible to get the loan closed.

It never rains in southern California, so our office gets outside every chance that we get. We also love to root for our LA teams, the Dodgers, Kings, Lakers, Clippers and now the Rams! While it is important that our office has fun and each team member loves their job, we also are dedicated to giving back. Over the holiday season, we donated almost 1,000 pounds of food to the Greater LA Food Bank.

Our branch is looking to grow its production by expanding into new markets and partnering with great individuals. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team members that have a deep connection to their communities and markets, and are looking to take their production to the next level. It is our branch’s goal to become the #1 lender in the Los Angeles market. We even hosted our own GR Palooza at the world famous Troubadour with over 250 guests to help get our name out around town. Come grow with us!

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