I have had the pleasure to work with Ramon over a few deals that were near and dear to my heart. Roman did an outstanding job of guiding them and informing them of all that was required to complete the transaction. Roman worked flawlessly throughout the whole lending process in keeping all sides to the transaction informed and happy. The proof is two very happy homeowners and one ecstatic Realtor. Definitely will use Ramon in the future.
Rosina - Realtor at Century 21
Ramon was very easy to work with and his professionalism instilled confidence in me knowing that he would get me the very best result possible. He not only responded to my inquiries in a timely matter, but did so in a manner which demonstrated his expertise.
Sam was very easy to work with and very knowledgeable about the loan process. I felt at ease and found it easy to trust the process. Sam made himself available for any questions or concerns that I had and communicated with me personally to make sure my concerns were dealt with. The process was smooth and professional with every contact. Thank you.
Jerry H. - 9/28/2016
Ramon visited a new home development I was marketing in Riverside. While he was visiting, a Spanish speaking family arrived and Ramon accompanied us while we toured the model homes. I encouraged him to interact with the family, and I was continued to be impressed with his abilities. Later I asked Ramon to research financing programs for first time buyers for the community. In less than a week he returned with the information and materials and showed us how to explain the programs to prospective...
Sam Seps did an awesome jod guiding my wife and I through the refi process. Answered all my questions and made himself available at all times of the day. Would definitely recommend friends and family to contact Sam for there mortgage needs. Thank you very much Sam and Guaranteed Rate for your undivided attention to our needs.
Luis D. - 9/30/2016
Ramon is exceptional in his field! His services were carried out in a timely and professional manner. I was able to reach him at all times and was given regular updates on the process. His assistance to my organization was invaluable and I have gone on to recommend him highly to all other business owners and business associates.
We've used Sam, our loan officer, on a previous loan and would use him again, and again!
Matthew V. | 09/07/2016
Nate, Jamie and Sophie were awesome. Very quick at getting me into escrow. Absolutely painless refi Totally would use them again. I will refer all my friends to Nate and his crew1
Kelly Y. -Lake Elsinore, CA |AUG 2016
Ramon, I just wanted to thank you for all of the hard work you put in to the process of my loan. I appreciate the fact that you got back to me so quickly when I had any questions or concerns. It was such a pleasure working with you, I'm moving into my dream home this weekend. You certainly made the transition a much smoother one, again thank you. I will definitely have referrals coming your way!
Great experience. Sam Steps is a great combination of friendly and professional. Explained information and steps along the way. Great guy!
Angela S. -Hemet, CA | AUG 2016
Ramon is an absolute asset to my business! We have successfully closed several transactions together and I can honestly say that all of the transactions went smoothly. In real estate everyone needs someone that they can trust and that person is Ramon. He makes time to give everyone that individual touch.
Ben R. - Remax Partners
John Rigler and Vanessa Harrrison? They're amazing. You should give them a raise. We were with a nightmare mortgage company for almost 6 months before we switched to you guys and it was done in 30 days. Very happy!
The Guaranteed Rate team was exceptional! My loan was processed in about 14 days and funded within 24 days. I needed a quick approval due to issues with a previous mortgage company and the Guaranteed Rate team stepped right in and started to process a new loan for me. Honestly, I didn't have faith in Guaranteed Rate and I was leary of the company because I did not know the company. Yet, the Guaranteed Rate team introduced themselves as a strongly funded and quick service company.
Cheauna F. - Alhambra, CA | Jan. 2016
Nathan is beyond amazing! He deserves a raise because he was there for us no matter what question I had or what time of day! You better not ever lose him! We will follow Nathan forever!
VINCENT P. - Riverside, CA | Jan. 2016
The Guaranteed Rate team was exceptional! My loan was processed in about 14 days and funded within 24 days. I needed a quick approval due to issues with a previous mortgage company and the Guaranteed Rate team stepped right in and started to process a new loan for me. The team provided one-on-one assistance by phone, email and text and really worked with me to provide excellent customer service and approved the loan in record timing! I may have lost this property if Guaranteed Rate hadn't...
Nathan, Sophie, and the rest of their team we're absolutely amazing and eased all our stress and concerns since we were first time buyers. My family and I felt an immediate sense of relief and had complete confidence in Nathan and his team since they added such a sincere and personal touch to the entire process. They have a remarkable team and blow all the other lenders we had spoke to out of the water! Thank you for caring and being such genuinely nice people!
LUIS T. - Corona, CA | Dec. 2015
Sophie Harvey, the sales assistant, was phenomenal at responding to my emails and texts within minutes whenever we had questions. The processors Tawna and Shawn also helped us get the paperwork done very quickly and answered all my questions I had. April at Guaranteed Rate was amazing as well.
Previous Customer- Corona, CA
Sam Seps did a amazing job. I'm glad he was able to make this experience with Guaranteed Rate the best one I have had. Thank you Sam!!! I will tell everyone I know to use Guaranteed Rate.
Roosevelt J. - Long Beach, CA | AUG 2016
Thank you so much for helping us when no one else could. I went to 5 or 6 different brokers, and they all said they could help, but when it got down to the very end there was always an excuse as to why the loan wouldn't close. My wife and I wasted months of time and a lot of tears during this process. We were blessed to find you. You said you could do the loan, and YOU DID! You were patient and you treated us with respect throughout the entire process. You put out all the little fires that...