The loan officer, Sam Seps, who handled my loan was the most courteous and professional individual I have done business with in a long time.
Andrew M. | December 2016
Sam was great and I would recommend him to anyone looking for a lender.
Kyle B. - 11/14/2016
Sam Seps is wonderful to work with! Thank you!
Travis M. | 11/30/2016
Sam and his crew did a great job, hit my loan in a timely manner and did everything he said he would. GOOD JOB!
Mitchell F. - 11/17/16
Sam was awesome! Always on top of it and kept us updated through the whole process. Thank you again Sam, as always, you were great!
Garrett M. | November 2016
Sam Seps is a top notch person, his team and follow up are excellent!
Alex Z. | November 2016
The process from application to approval and funding of our loan was professional, personable and efficient. The prompt and direct communication with our Loan Officer kept us well informed throughout all phases of our loan. Without a doubt, I highly recommend Guaranteed Rate as my number one lending institution! Thank you!
Michael C. - 11/4/2016
Our loan officer Sam Seps was outstanding! He explained what was happening in real time and explained what was going to occur. We really can't say enough great things about him and the rest of the team that he works with. I would personally like to thank you all for making this home buying experience painless and easy!
Max N. - 10/25/2016
Thanks to Sam Seps, everything went smooth and was very easy to refinance my home. I saved over two-hundred dollars a month and got my interest lowered. Thank you!
James S. | October 2016
Sam was very easy to work with and very knowledgeable about the loan process. I felt at ease and found it easy to trust the process. Sam made himself available for any questions or concerns that I had and communicated with me personally to make sure my concerns were dealt with. The process was smooth and professional with every contact. Thank you.
Jerry H. - 9/28/2016
Sam Seps did an awesome jod guiding my wife and I through the refi process. Answered all my questions and made himself available at all times of the day. Would definitely recommend friends and family to contact Sam for there mortgage needs. Thank you very much Sam and Guaranteed Rate for your undivided attention to our needs.
Luis D. - 9/30/2016
We've used Sam, our loan officer, on a previous loan and would use him again, and again!
Matthew V. | 09/07/2016
Nate, Jamie and Sophie were awesome. Very quick at getting me into escrow. Absolutely painless refi Totally would use them again. I will refer all my friends to Nate and his crew1
Kelly Y. -Lake Elsinore, CA |AUG 2016
Great experience. Sam Steps is a great combination of friendly and professional. Explained information and steps along the way. Great guy!
Angela S. -Hemet, CA | AUG 2016
John Rigler and Vanessa Harrrison? They're amazing. You should give them a raise. We were with a nightmare mortgage company for almost 6 months before we switched to you guys and it was done in 30 days. Very happy!
Nathan is beyond amazing! He deserves a raise because he was there for us no matter what question I had or what time of day! You better not ever lose him! We will follow Nathan forever!
VINCENT P. - Riverside, CA | Jan. 2016
The Guaranteed Rate team was exceptional! My loan was processed in about 14 days and funded within 24 days. I needed a quick approval due to issues with a previous mortgage company and the Guaranteed Rate team stepped right in and started to process a new loan for me. Honestly, I didn't have faith in Guaranteed Rate and I was leary of the company because I did not know the company. Yet, the Guaranteed Rate team introduced themselves as a strongly funded and quick service company.
Cheauna F. - Alhambra, CA | Jan. 2016
Sam Seps did a amazing job. I'm glad he was able to make this experience with Guaranteed Rate the best one I have had. Thank you Sam!!! I will tell everyone I know to use Guaranteed Rate.
Roosevelt J. - Long Beach, CA | AUG 2016
Sophie Harvey, the sales assistant, was phenomenal at responding to my emails and texts within minutes whenever we had questions. The processors Tawna and Shawn also helped us get the paperwork done very quickly and answered all my questions I had. April at Guaranteed Rate was amazing as well.
Previous Customer- Corona, CA
Nathan, Sophie, and the rest of their team we're absolutely amazing and eased all our stress and concerns since we were first time buyers. My family and I felt an immediate sense of relief and had complete confidence in Nathan and his team since they added such a sincere and personal touch to the entire process. They have a remarkable team and blow all the other lenders we had spoke to out of the water! Thank you for caring and being such genuinely nice people!
LUIS T. - Corona, CA | Dec. 2015