Our experience with Sheena Rhee was extremely positive from the moment we spoke with her on the phone. She was professional, detailed and answered all our concerns in a timely manner. Most importantly she was honest and upfront with us throughout the entire process. She's an expert at what she does and she tells it like it is. She collects the information in advance so there are no surprises at any step in the process. Being able to reach her with questions was natural and extremely quick. We...
LendingTree Review | JUN 2016
This is my second refinance transaction with Sheena Rhee. She is absolutely Fabulous! I have never considered a 15 year loan term until Sheena brought it to my attention. Great job!
Grace R.-Corona,CA | MAY 2016
Sheena Rhee helped me with my loan. She was extremely helpful, her answers to my questions were very prompt. Indeed, this is my 5th time being assisted by Sheena. I specifically go back to her because of her professionalism, and willingness to provide an excellent service.
Abdellaziz Z.-Elk Grove,CA | MAY 2016
I recently closed a loan with Sheena Rhee. The rate is great. She is very responsible and responsive. Pleasant experience.
Qun – Aliso Viejo, CA | MAY 2016
It's been a very painless process for my refinance. Everything went very smooth and was very well satisfied with everyone's service. Special thanks to Ms. Sheena Rhee for coordinating the whole process promptly and efficiently.
Thank you for a great experience on this purchase! You made the process easy and trouble fee and closed a day early! We couldn’t be more pleased! Thank you Mary Lou!
Rick & Celeste I.- Huntington Beach, CA | OCT 2017
This is the second time we've worked with Sheena Rhee at Guarantee Rate. It's a pleasure to work with her. She is very professional and very knowledgeable. Thanks again for the positive experience!
I am very satisfied with service I received from Guaranteed Rate and especially from you. You have been my loan officer for 3 transactions this year and you and your team provide excellent service each time !
Vijay G. - Long Beach, CA | OCT 2017
I just want to say thank you for all your hard work, patience and perseverance in completing my refinance! The importance, and magnitude, of you getting this loan closed for us is a very significant event for us this year, as it helps us in so many ways. It has a positive impact for us on many fronts, many more than what happens on a typical purchase loan. Thanks again you deserve it!!
Victor B. - Manhattan Beach, CA | OCT 2017
Sheena Rhee did an excellent job as she has done for the last few loans with GR.
Thank you so much Mary Lou! We couldn't have done it without you Thank you SO very much! We appreciate all of you did and your support and guidance through our first home buying experience Please let us know if you're ever in Vegas! With much gratitude, Natasha + Lyle
Natasha S. - Las Vegas, NV | OCT 2017
Sheena was fantastic. Thorough, conscientious, and kept us in the loop throughout the entire process.
Glenn Bushmire is the best! He has done two of my refinances and was the consummate professional each time.
Nathan J. -San Jose,CA | SEP 2016
Dear Mary and Team, I truly appreciate ALL of you for making this home purchasing transaction a great success! It's definitely an educational journey for me to learn a small subset in home purchasing of a much larger complex business in the real estate field. Thank you to ALL and EVERYONE of you for your professional dedication, valuable expertise, and kind patience to guide me through every step of this home purchasing process. Mary, Especially, please accept my appreciation for...
Xuan L. | 01/26/2017
This is the third time that I have delt with Sheena and the whole process was a breeze. I felt like I was her main priority the whole time.
Sheena Rhee and her team were flawless in their service and execution. It was a very pleasant and effortless experience.
Lori V. – San Marcos, CA | June 2015
Glenn and his team made the process simple, painless and most importantly, pleasant. We highly recommend Glenn and have already sent referrals. Keep up the great work!
Jan M. -Trabuco Canyon, CA | SEP 2016
Mary Lou Yoch was a pleasure to work with. It's been over 15 years since we did anything with a mortgage and so much has changed. Mary Lou was informative, accurate, helpful and simply a pleasure to work with.
Charles O. – Lake Forest, CA | June 2015
Glenn Bushmire was beyond helpful and informative throughout my entire experience. I will not hesitate to work with and/or refer Glenn and Guaranteed Rate again. Thanks!
Andrew S. -Truckee,CA | SEP 2016
Mary Lou Yoch made a complicated refinance, simple by preparing the loan package thoroughly in advance and preventing unwarranted underwriter delays and questions, as I have multiple other business and investment properties. It was a pleasure. Thank you.
John C., Senior Director - Canon