Half way through our finance process we had to make a large purchase which through our debt ratio out of whack. I truly believe that any other mortgage company or bank would have walked away from us, but Ben Anderson was amazing and helped us through it. He helped us understand which areas of our debt we had to minimize or eliminate in order to requalify for the refinance. Without a doubt, we would never have been able to refinance our home and move from a 40 year to a 30 year plus get a lower...
Brian K. - Rancho Santa Margarita, CA | AUG 2016
Ben was prompt and explained everything
Marchant J. – San Mateo, CA | AUG 2015
Ben Anderson is great, gave me all the information I need and took time out each time I called
Pasquale M. – Mission Viejo ,CA | June 2015
I've worked with Ben on 2 different occasions and every time he is very knowledgeable, helpful and gets me the loan I need. Highly recommended!
Corina S. – Union City, CA - May. 2015
Ben helped us with our mortgage loan. This was my second purchase. Ben was by far and away the most helpful and professional mortgage broker I have ever dealt with. Closed super fast and kept us on track. If you are looking to get a new mortgage or refinance Ben is the right guy to help. Flat out amazing.
Keith B. – San Clemente, CA - Mar. 2015
Our experience with Sheena Rhee was extremely positive from the moment we spoke with her on the phone. She was professional, detailed and answered all our concerns in a timely manner. Most importantly she was honest and upfront with us throughout the entire process. She's an expert at what she does and she tells it like it is. She collects the information in advance so there are no surprises at any step in the process. Being able to reach her with questions was natural and extremely quick. We...
LendingTree Review | JUN 2016
The experience was great. Everything went as planned and Ben maintained communication throughout the process to keep me updated. The pricing is great, as promised.
Denise F. – Laguna Beach, CA - Mar. 2015
It was a pleasure working with Ben Anderson. He was kind and helpful throughout the entire process. I would definitely recommend this company to anyone for a loan refinance.
Jose N. – Azusa, CA - Mar. 2015
This is my second refinance transaction with Sheena Rhee. She is absolutely Fabulous! I have never considered a 15 year loan term until Sheena brought it to my attention. Great job!
Grace R.-Corona,CA | MAY 2016
I recently closed a loan with Sheena Rhee. The rate is great. She is very responsible and responsive. Pleasant experience.
Qun – Aliso Viejo, CA | MAY 2016
Sheena Rhee helped me with my loan. She was extremely helpful, her answers to my questions were very prompt. Indeed, this is my 5th time being assisted by Sheena. I specifically go back to her because of her professionalism, and willingness to provide an excellent service.
Abdellaziz Z.-Elk Grove,CA | MAY 2016
I don’t remember the last time I encountered a company that went the extra mile for the sake of customer satisfaction.
Robert A. – Encino, CA – Feb. 2015
Thanks for all the hard work!
Michael A. – Capitola, CA – Feb. 2015
Lilyette Uriarte made our Re-Finance experience totally awesome from beginning to the end. She was so professional in all aspects, she kept us updated almost daily if not daily. We were told things in the beginning that held true to the end and immediately notified when a change did occur. She simplified the process to the best of her abilities giving us plenty of response time and worked with us through a very difficult time when my Husband was hospitalized for 10 days during our process. ...
TERRENCE B. - Rosharon, TX | Jan. 2016
It's been a very painless process for my refinance. Everything went very smooth and was very well satisfied with everyone's service. Special thanks to Ms. Sheena Rhee for coordinating the whole process promptly and efficiently.
Andrew D. – King City, CA – Jan. 2015
Lilyette did a great job finding me the best loan and kept me updated at every step along the way. Sandra and Julie kept me updated on items I needed to fax in order to qualify for the loan. All were very accessible either through email or phone for any questions I had along the way.
MARY M. - San Francisco, CA | Dec. 2015
This is the second time we've worked with Sheena Rhee at Guarantee Rate. It's a pleasure to work with her. She is very professional and very knowledgeable. Thanks again for the positive experience!
Our loan officer, Lilyette Uriarte, was very pleasant, professional, and responsible with regard to how she communicated with us. She listened to our concerns and goals, and worked diligently to help us achieve them.
Robert R. – San Mateo, CA | AUG 2015
Lilyette is very reliable, responsible, and assertive
Randall B. – San Francisco, CA | July 20