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Linda was by far the best loan agent I have worked with. She monitored the rate for me early on and helped me locked the rate before the recent rate hike. If not for her, I would have missed the opportunity to refinance. In addition, the time to close was the shortest from the purchase and refinance I have had before. I would like to thank Linda and her team for all that.
Hector C.- Fremont, CA | Mar 2018
My L.O. was very professional. She had solutions for every issue that came up! She returned calls promptly and had a good team around her. I would highly recommend her.
Anthony S.- Scottsdale, AZ | Feb 2018
It is a great joy for me to share my experience with my loan process. My first contact with your company was with Linda Nguyen. Words are inadequate to describe the qualities of Linda as well as all team members that I worked with throughout my loan process. Linda and I spoke almost daily and she made me feel I was the only client she was working with, she had a down-to earth approach to answering very complex questions and always took time to make sure I knew what I was signing and submitting....
Jacqueline C. - Roseville, MN | Jan. 2018
Linda and her team were incredibly responsive. Within an hour of asking for a quote, Linda had put together an initial estimate which I approved after looking at several other competitors. Her team then worked late that same day to push through all of the steps necessary to lock in our rate. We closed three weeks later in a successful effort to beat the new tax MID changes by the end of the year. Very highly recommend!!
Cory B. - Seattle, WA | JAN 2018
Justin Frady was our GR loan officer who seemed more than willing to go the "extra mile" to help us get the best jumbo loan for our refinanced mortgage. He was available as necessary and always very responsive with an excellent personality disposition.
Christopher P. | January 2017
Justin Frady and his team are amazing. Kudos to all of them!
Barry B. | December 2016
After many tries with other lenders and hearing No, Tim reached out to me and said, yes! He and his team made the whole transaction easy. Every time I had a question, no matter what time of day, he or his team would answer in a timely manner and never made me feel like I was bothering them. Very friendly staff and guided me step by step. Getting a refi for a lot of money is scary, but Tim helped us all the way to the end. Would definitely recommend Tim and his Team to my family and friends.
Minerva M . - Corona, CA | Feb 2018
Thanks to Timothy Duffy and his entire team for making this process easier than I thought it would be.
Jason M. - Pico Rivera, CA | JAN 2018
Linda and the entire team we dealt with for our refinance were exceptional. This was our first 'internet lender' experience and honestly it couldn't have been smoother. We're busy people who much prefer communicating via email which allows us to respond when we have time, rather than by phone or in person. So especially in that aspect, GR was perfect for us. Everyone we communicated with was immediately responsive. The rate we received was substantially better than what we were offered from a...
Timothy C. - Portland, OR | JAN 2017
Nicole and her team were very attentive and respectful of my time. I've applied for many loans and refinances (in multiple states) in the past and this was, by far, the easiest and most efficient process I've experienced!
Robert O. - Henderson, NV | JAN 2017
Tim Duffy was a pleasure to work with. He was quick to answer any and all questions, and was responsive both very late in the evening and early in the morning, which was amazing since my husband and I have odd work schedules (we're nurses). Dani Russ is an absolute rockstar. When we were told on a Thursday that we would be closing on the upcoming Monday, she was on top of everything. She made sure we were always in the loop between her, the title company, our lawyer, and the seller's attorney....
Cindy C. - Old Bridge, NJ | NOV 2017
I can't say enough about the excellent customer service that Tim Duffy provides during the loan process! He is very patient and made the loan process pain free. I look forward to working with Tim on other mortgage opportunities in the future!
Karona P. - Kannapolis, NC | MAY 2017
Linda Nguyen was great to work with during my mortgage process. She was extremely understanding, friendly, quick to reply and always on top of things for all of our immediate action items. I would & will, highly recommend her as well as GR to friends & family.
Andrew A. - Boca Raton, FL | SEP 2016
Justin and his staff were professional and courteous keeping the process moving when we would get distracted. Excellent service and pleased with the terms.
Tim was great!
Nick T. - Huntington Beach, CA | DEC 2016
Timmy, Tammi and Vanessa made the whole loan process wonderful and very fast!!! I've never enjoyed the loan process until this time!!! THANK YOU!!
Jason S. - Yucca Valley, CA | DEC 2016
Referred my cousin and brother-in-law to you already.
Haitham S. - North Port, FL | JUN 2016
I want to express my son's and my gratitude to the Guaranteed Rate staff with whom we worked. Brian Hong, Michelle Lim and Michael Yi each provided to us, with enthusiasm and positive 'can do' attitudes, throughout our loan processing the very highest quality customer service which, from my very senior perspective, is rare in 2018. (I came to wonder if their excellence was unique to California as I have not experienced such excellence and enthusiasm for a long time.) You did for us-refinance...
Wendell M. - West Palm Beach, FL | Mar 2018
Justin Frady & his team did an exemplary job! All the details of the loan were explained well & made clear. Everyone that I dealt with at Guaranteed rate were professional & courteous. I was impressed with how quickly that each step was accomplished Things moved forward without any delays throughout the loan process.
The loan process as of recent years is somewhat more difficult than in years past. Most people may not be aware of this but Linda and Nicole were fantastic and very helpful during this process. I would highly recommend working with these two people for anyone thinking about a home loan or refinance. Thank you again Linda and Nicole !!!!!!
Derek V. - Fresno, CA | Dec. 2015
Guaranteed Rate Office in Irvine, CAHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!