Linda was AMAZING!! She made buying a house easy and enjoyable! We would not only use her again but refer her to anyone in the home buying process!!
Martin D. - Missouri City, TX | Mar 2018
Linda Nguyen and her technical team of Katie Van and Amy Rogers are just excellent. We worked through the process together with them to achieve success. She will answer the phone and respond whenever needed (even at night!) and we felt she was our advocate and ally. I would recommend this financing team to others.
Ed C. - Port Ludlow, WA | Mar 2018
Linda was by far the best loan agent I have worked with. She monitored the rate for me early on and helped me locked the rate before the recent rate hike. If not for her, I would have missed the opportunity to refinance. In addition, the time to close was the shortest from the purchase and refinance I have had before. I would like to thank Linda and her team for all that.
Hector C.- Fremont, CA | Mar 2018
My L.O. was very professional. She had solutions for every issue that came up! She returned calls promptly and had a good team around her. I would highly recommend her.
Anthony S.- Scottsdale, AZ | Feb 2018
My loan officer was amazing! Linda Nguyen was so professional, thorough, and prompt in every aspect and every step in the process. Although my appraisal came in too low for what I initially hoped to accomplish with the refi, Linda kept working to provide me with a refi that would achieve almost all of my initial objectives. I so appreciated that. She definitely went more than the extra mile to help me. If I ever decide to refinance my mortgage again, Guaranteed Rate will be my first phone call!
Linda B. - Littleton, CO | FEB. 2018
Overall experience was excellent. Everyone was very helpful and knowledgeable.
Suresh. D - Dublin, CA | FEB. 2018
The process was very smooth. Tim and the team was very available and respond in a timely manner.
Ikhalfani S. - Port Saint Lucie, FL. | MARCH 2018
Timothy was a real pleasure to work with. It's like he became a part of my family. He is listed in my contacts in my phone.
Patricia J. - Los Angeles, CA | Mar 2018
After many tries with other lenders and hearing No, Tim reached out to me and said, yes! He and his team made the whole transaction easy. Every time I had a question, no matter what time of day, he or his team would answer in a timely manner and never made me feel like I was bothering them. Very friendly staff and guided me step by step. Getting a refi for a lot of money is scary, but Tim helped us all the way to the end. Would definitely recommend Tim and his Team to my family and friends.
Minerva M . - Corona, CA | Feb 2018
I got an excellent rate, consistent attentive customer service, and a timely closing. I have nothing but good things to say about the Guaranteed Rate team and I would be happy to recommend them to friends.
Karl B. | March 2018
I was so impressed with ease of use and customer service of Guaranteed Rate that I used them a second time for my mortgage refinance. Chris Yang was excellent and answered all questions immediately. Thanks Chris!
Joseph M. | February 2018
Chris Yang was very helpful. Kept me in the loop throughout the whole process.
Elmer F. | February 2018
This is the second loan I have made. I referred a friend, who also made a loan. We are both very pleased with the service and the loan officer. Thanks so much.
Janet D. - February | 2018
Brian was a pleasure to work with. He made the process easy and was patient with all of the questions I had. I have nothing but good things to say about my experience.
Angela G. - Wethersfield, CT | APR 2018
I want to express my son's and my gratitude to the Guaranteed Rate staff with whom we worked. Brian Hong, Michelle Lim and Michael Yi each provided to us, with enthusiasm and positive 'can do' attitudes, throughout our loan processing the very highest quality customer service which, from my very senior perspective, is rare in 2018. (I came to wonder if their excellence was unique to California as I have not experienced such excellence and enthusiasm for a long time.) You did for us-refinance...
Wendell M. - West Palm Beach, FL | Mar 2018
I had no idea that buying a home could be such a pleasure. You made it possible for me to get a home with a credit score not the highest but not the lowest and I appreciate how you searched to find me the best program that would suit my financial situation. This is a dream come true.. especially since my wife is new here to the USA. She has been here two years and is so thankful to have a place to call her own especially coming from a poor country. Thank you so much Brian Hong, it was truly a...
Levon J. - Peoria, IL | Mar 2018
Brian Hong was so helpful to any question that I asked. He was very knowledgeable in the loan process which made it that much easier. This was my first refinance and it went a lot smoother than my first loan because the company had all their documents in order. Thanks again.
Ashley H. - Carrollt, GA | Feb 2018
The process was not as difficult and tedious as I thought it was going to be. My loan officer Lacy Edwards along with her tremendous team made it simple and easy to complete the process, their dedication and hard work made my fears about refinancing disappear. Thank you Lacy for making it happen.
Verenice J. | February 2018
Thank you so much for your time and efforts. I cannot tell you how much we appreciate it. You were the consummate professional and a great asset for Guaranteed. I wish you all the best.
Gable S. - March | 2018
Lacy Edwards was wonderful to work with and her and the team behind her keep me informed, updated and moved my loan ahead very quickly. The team did an outstanding job! Made it easy for me and kept everyone and everything on track. Much appreciated.
Gary Z. - Funded 2/26/18