GuaranteedRate - Mortgage Company
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CA - Irvine DTC

Branch Manager: Alan Ouye
  • o: 949-359-7000
173 Technology Drive, Suite 201, Irvine, CA 92618
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NMLS: 1394506
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TestimonialsCustomer testimonials Read more

Simply put, Justin and his team are fantastic. Justin took such good care of me for my original loan there is no one else I would consider for a refinance. When we did my original loan Justin knew that I wanted the security of a fixed mortgage in the future. Well, he filed that information away and as soon a new loan program was being offered that would lock me into a 30-year fixed at a great rate, he reached out to me. He communicated the terms of the loan patiently and thoroughly so there...

Tyler H. - Funded 9/18/17

I have already told friends about how great this refinance went for me.

Sharon H. - Glendale, AZ | OCT 2017

I had a great experience with Guaranteed Rate. My loan officer, Linda Nguyen, was very helpful through the process and always easy to reach when I had questions or concerns. As a first time home buyer, I think the process went smoothly and I have my team at Guaranteed Rate to thank for that.

Jannet B. - Chicago, IL | OCT 2017

Although, I did it all online and thru text messages all my questions are answered right away. Requested to increase our loan and was done right away too....Thank you Linda and Katie for your help. I will highly recommend to my friends who wants to do refi. MAHALO

Robert & Fannie N.- Kamuela, HI | OCT 2017

My loan officer was there for me from start to finish working hard to make sure my loan would be approved so we could close.

Edward S. - Lancaster, NY | OCT 2017

Very easy to work with. Made the process very quick and simple. Will recommend highly.

Anthony Q. - Anaheim, CA | OCT 2017

Chris Yang, Adonica Pedraza and Nicole Dang are THE VERY BEST individuals in the industry. We worked the most with Chris and he is a solid platinum gentleman. His customer service is genuine, thoughtful, forthright, and timely. GREAT loan officer. He has renewed our faith in humanity!! Thank you Chris.

Michael B. | September 2017

Haven't had the time to thank you for your hard work and dedication to your field of work. You are a true and compassionate man and hard worker. Because of you and your team, I am amble to remodel my kitchen!

Lupe W. | 10/07/2017

Brian Penderghast was a great communicator and very responsive. It was a smooth process.

Jonathan S. | October 2017

This is my first time purchasing a house! I'm so grateful that Guaranteed Rate made it so easy for me. The loan officers are nice, patient, and professional. They made the whole process easy and smooth. Thank you so much. I would definitely tell friends and family members when they are looking for mortgage to contact Brian.

Wenben C. - Funded 10/10/17

Thank you for your hard work and dedication to your work. You are a true and compassionate man and hard worker. Because of you and your team, I am able to remodel my kitchen. God bless you!

Lupe W.

From start to finish Jason Raymer was amazing! Not pushy nor harassing like other lenders. Your entire team were fantastic! Extremely professional and i would five them all a gold medal for making my dream come true. Even my attorney was impressed with the efficiency and the great rate. I cant thank you all enough! Jason, you are a gem!

Catherine F.

Sam May and his colleagues were awesome to work with.

Joseph M. | 10/09/2017

Sam, Michelle, and Amber were great!

Shani P. | 07/24/2017

Guaranteed Rate was excellent. Sam May, the Loan Officer, was extremely responsive and answered all our questions thoroughly. He made the process to refinance our home loan very smooth and quick. We were shopping around and Sam and Guaranteed Rate were able to provide us with the loan we wanted.

Jason M. | 7/17/2017

Everyone was very helpful. At times, the process itself was difficult and stressful but your associates made is less difficult and less stressful, especially Sam May. He felt more like a friend guiding me through the process.

Leon S. | 6/12/2017

I had been banking with Bank of America since 1977 and my credit score is 832. I had never missed a payment. I had recently paid off my Bank of America mortgage and went in to inquire about getting pre-approved for a loan to purchase a home in Delaware for retirement. I got the run around because my home in Maryland was not sold yet even though it was already listed. I left frustrated, went home, got online with GR and had a pre-approval letter an hour later.

Bill S. | 2/24/2017

Sam May, Darlene Hiraki and Khoi Vo were great. Sam seemed to work hard to get me the best deal he could. I tend to be detailed oriented and ask a lot of questions. All of them quickly responded to my inquiries and were very pleasant to deal with. Handling much of the process via the internet and the notary coming to my home made the whole process much easier. I initially contacted Quicken for my refinance but the loan officer seemed to act like a car salesman from the 80's and I didn't feel...

Derek R. | 11/17/2016

Mr. Sam May was very astute in the lending process and he kept us aware of the progress of the loan and was proactive in the process. We very much appreciated his staff and their efforts.

Markus J. | 11/07/2016

Sam May and his team were IMPECCABLE to work with. By a WIDE margin the EASIEST mortgage transaction I have ever been involved with. They knew what they needed, managed expectations all around, kept me abreast of what was happening throughout the process. ABSOLUTELY AWESOME TRANSACTION.

Joseph B. | 10/10/2016


Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

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