Easy. Helpful. Great all around. Excellent team.
Michael G. - Funded 8/2/17
From start to finish, this was a great experience! From the beginning, Justin did a fantastic job reviewing all options and helping me to understand the pros and cons of each. He was available for any questions throughout the entire process plus I always felt like he had our best interest at the forefront. We received very prompt service from all team members. All of our questions were answered until satisfaction. I would highly recommend Justin and team!! Thank you so much!!
Eve R. | 07/20/2017
The whole team -- Justin, Nicole, Adriana and Kristi -- were extremely professional. They were helpful, prompt and instilled confidence. The confidence is especially important when I'm entrusting my home to your company. Your rates were competitive but just as competitive as other major lenders. Justin earned my confidence, so I went with GR. I also liked GR because of it's Chicago connection sponsoring Sox park (even though I'm a Cubs fan) and because your company made a donation to Hands to...
Ed B.- July 2017
Linda and Christie were awesome. Great communication, very knowledgeable, and a pleasure to work with.
Scott F.- Wa Seca, MN | Jul 2017
Our loan officer, Linda Nguyen was very professional yet personable as well. I was also impressed with how easy and fast we received our appraisal. The actual closing process (with the attorney) was very smooth. The only problem that we encountered was it took several days for the payoff to be transferred to our current lender causing additional late fees to be added to our account. If we would have been advised how long the payoff would take, we could have paid the current month...
James D. - Flowery Branch, GA | AUG 2017
Linda Nguyen was outstanding. Very easy to work with. Patient and understanding of our concerns and helped us get the processing rolling and closed. Highly recommended!
Paul C. - Kiheh, HI | AUG 2017
Thank you for making this process so easy and quick!
Allison F. - Anthem, AZ | AUG 2017
Tim Duffy and Nicole Dang made our mortgage experience easy and enjoyable. We appreciated their professionalism and quick response time. They absolutely provided us with exceptional service and the "A-Team" were a joy to work with. Thank you, GR!
Cassandra M.- Oneonta, NY | Aug 2017
This is second refinance that I do with Guaranteed Rate, and both have been a very good experience . My loan officer Timothy Duffy always was following every step during the process. Keep up the good work.
Carla G. - Rocklin CA | JUL 2017.
Tim Duffy is amazing.
Bayo G. - Oceanside, NY | JUL 2017
The experience was seamless. It was a very busy time for me and the loan was done and completed much to my satisfaction.
Brenda B. - July | 2017
I shopped around and Chris Yang made sure to not only give me the best rate but also taught me a lot, everyone else I dealt with was also very professional, fast and easy to deal with. Very happy!
Bryan B. 7/24/17
This is the 2nd time we worked with Brian Pendeghast on a home refinance. On both occasions, Brian was very attentive to our financial needs and easy to work with!! I usual do not complete surveys, but felt compelled to let others know of the quality service that we received through Guaranteed Rate.
Douglas T. - 7/26/2017
Brian Penderghast is far and away the best loan officer I have ever worked with. We closed on a home in three weeks from applying. Very impressed and will be working with him again in the future.
Kevin F. 7/28/17
Chris and Nicole were always available to answer any questions I had in a timely manner. They made this process very easy for me!
Rebecca C. 07/20/2017
Chris and his team were willing to help us find a loan that would work for our particular circumstances. Other lenders that I had started loan process applications stopped returning my phone calls when all of our numbers didn't fit into their box. Chris helped to get us options that worked with what we needed in order to refinance our loans. I hope these other lenders will eventually stop calling and emailing us. We are more than satisfied with Guaranteed Rate.
Sherry C. - July | 2017
Chris Yang and his team went above and beyond my expectations. Excellent communication and was always available to answer any questions. I could not have asked for a better partner with my refinance. Chris made the process stress free. Thank you!
Michael S. - July | 2017
Chris was great he could have walked a blind person through the process and the person would be smiling from ear to ear. Thank you Chris, from all of our family.
Hermes & Leticia P. – Oak Lawn, IL
I worked with Jason and Christi they were outstanding in helping me getting my house refinanced. They were very helpful and understanding and really helped me threw some of the stuff things that come with refinancing. I would use them again and definitely recommend to others. there were great to work with couldn't ask for anything better I give them a 10.
Brian, Amber, and Michelle answered all of our questions and always kept us in the loop. It was easy from start to finish! Thanks again guys!!
Eddie F. - La Puente, CA | JUL 2017