I was very pleased with how fast our loan went through. Also everyone that worked with me was very nice and helpful.
Norma M. - Las Vegas, NV | APR 2017
Linda Nguyen, Mortgage Specialist was very professional, extremely helpful with any questions I had and available always in a timely manner. I will continue working with Linda Nguyen and Guaranteed Rate in the future.
Jeannette V. - Chicago, IL | APR 2017
Linda Nguyen was so attentive and on top of it all. I've worked with many Loan Officers but I'd rate her the best yet. What a relief to have had her helping me through an arduous process.
Michael T. - Saint Paul, MN | APR 2017
This is my 4th mortgage. Granted this was a Refi but nonetheless Debra Shultz and her team of Elizabeth Sambrano, Bobby Jewell and Char Fletcher were absolutely outstanding! First of all, I we have never had a "team" working for me. Usually it's just one, over-booked mortgage broker. Not Team Debra! Answers to questions came flying back; sometimes literally immediately! Our initial phone call with Debra was very productive. She has a consultative approach and helped us examine a few scenarios...
We really appreciated how quickly Guaranteed Rate was able to process our loan.
Clarence B. - Chino, CA | APR 2017
Tim, Theresa, and the rest of the team have been great through this entire process. They've gone above and beyond in regards to customer service. We will definitely be using you again in the future.
Jacqueline M. - Harrisburg, PA | APR 2017
Jason, was very helpful and kept me inform all the way through the process, as well a the rest of the staff.
I cannot say enough about my Loan Officer, Karol Vera. She guided me through the application process, always kept me informed on the status of the application, and was always gracious, enthusiastic, and supportive. Her answers to any questions I had were always clear and straightforward. Quite simply, Karol is the best!!!
Thomas S. | August 2017
This experience was almost effortless. Karol Vera and her team really made the whole process easy and fluid. Karol, Laura and everyone else that we dealt with throughout the process exercised a high level of friendly, professional service. These ladies and Guaranteed Rate have done a great service for me and my family. Fast, efficient, and tremendous communication. Being able to upload all necessary documents to DocuSign is a major plus for hectic schedules like mine. I will trust Karol and her...
Jeffery S. | October 2016
It was very straightforward to work with Guaranteed Rate.
Ariel S. | August 2016
Karol was helpful and friendly.
Egerton P. | March 2017
My loan officer, Karol Vera, was patient & helpful every step of the way.
Peggie N. | January 2017
Karol Vera and Theresa Bui were absolutely phenomenal in helping me throughout the application and close process.
Brook M. | September 2016
Best experience very easy and the representative was amazing thank you so much.
Eladio R. | 04/04/2017
I recently get loan from Guaranteed mortgage company. It take little longer then usual but the people working inside especially Maritza Camarena and Theresa Bui they are very intelligent. If anyone follow the instructions what ever the they give it to you. Anyone can get loan from Guaranteed mortgage company easily. Maritza Camarena is very professional. I recommended all my friends Guaranteed Loan Company is the No1 mortgage company in United State of America. Thanks.
Kalimulla K. | 01/31/2017
Your loan personnel was very helpful and knowledgeable, any questions, I had they would respond with the answer(s) I needed to complete the necessary paper work. It was a pleasure experience working with your loan personnel.
Dirk G. | 12/29/2016
Kyle was excellent to work with as were the other members of of your team. I was concerned about all the documents I had to send via the internet but Kyle was able to explain away my fears, which I appreciated much. They made it easy for me to remove the escrow payments from the new loan so that I could have control over the insurance and tax payments. The numbers came in to where I expected them to be and Kyle team were able to answer all my questions. The whole process was handled very...
David H. | 3/28/2017
Paul Dennis and Christie Vo were extremely supportive and eager to help. Very responsive to messages and kept the process moving along smoothly.
Reif T. | 04/12/2017
My experience with the team of Brian Hong in obtaining my refinance was very comfortable and efficient. I especially want to thank Theresa for her patience and good humor in helping me across a couple of my computer miscues. Thanks to all of the team.
Thomas J. - Las Vegas, NV | APR 2017
Our mortgage refi was anything but easy, but Stephen was amazing and very helpful throughout the whole process! He has great communication, a very personable attitude, and was absolutely delightful to work with. I will definitely recommend him to everyone I know that is looking to buy or refi their home!
Rae K. - 3/16/17