GuaranteedRate - Mortgage Company
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CA - Los Altos

Branch Manager: James Elliott
  • o: 650-584-0962
167 S. San Antonio Rd., Suite 16, Los Altos, CA 94022
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NMLS: 1595433
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TestimonialsCustomer testimonials Read more

Very nice customer service and very knowledgeable staff. Loved working with them.

Sushanth T. - Funded 3/6/18

Closely involved in closing the deal. Always prompt in communication. All staffs are very helpful.

Arijit M. | February 2018

The Guaranteed Rate team and specially loan officer Nicole Santiazo is extremely professional and dedicated to the customer's needs. Keep up the good work Guaranteed Rate.

Indradip G. | February 2018

The Guaranteed Rate team and especially loan officer, Nicole Santizo, were extremely professional and dedicated to the customer's needs. Keep up the good work Guaranteed Rate!

Indradip G. | February 2018

Had a great experience working with Nicole and the others in the team including Chad, Jordan and Peter. Would definitely want to work with them again and will recommend others to do the same as well.

Vijay R. | February 2018

Nicole and her team did an amazing job. We were able to get a good rate and close quickly. Thanks!

Jimmy P. | January 2018

Thanks to Nicole and her team. You all made it easy!

Chris L. | January 2018

Very professional, very proactive. Most of the things were done on-line without need for face to face. Liked the fact that the signing was done at my home. Good rate as well.

Gannesh B. | January 2018

Nicole and Chad are great. They are highly dependable each time.

Nithin R. - December | 2017

The team is always on top of the loan experience. In addition, they work to make it as painless as possible. Great job.

Eric S. - Funded 12/14/17

Hi Nicole, I would like to thank you and the great team for having the process so smooth and in professional manner with high sense of urgency and dedication. We will definitely use "Rate" again in the future many thanks to the Super-Team! Kind regards, Tali and Vadim

Vadim B. - December | 2017

Nicole and her team has been pretty awesome and I have already recommended two of my friends with her. Will continue to do business with Nicole and team.

Anoop K.N. | November 2017

Every person in Nicole's team including Nicole was wonderful to work with. They responded to my questions promptly with great details, and made the process look much simpler.

Ramakrishnan S. | November 2017

Considering our past credit and many other issues we had during the re-fi process Nicole and her team guided us and never gave up on us through many many obstacles. In the end, we could not have asked for a better group of people helping us and we ended up getting a better rate than expected! Thank you Nicole Santizo and crew!

Sheldon R.| November 2017

Nicole Santizo and her team are killing it! Great communications, super-responsive and a lot of patient to explain every detail. I highly recommend

Alon S. | November 2017

Nicole Santizo and everyone on her team are amazing!!!

Clifford D. - Funded 10/18/17

Nicole was extremely helpful and even more patient in explaining all our questions as a first time home buyer! Nicole and her team were by far the best people we have dealt with in terms of seamlessly procuring our mortgage. They helped us from start to finish with documents, questions, preparations etc. I would recommend Nicole and her team to anyone who is looking to take away a big stress and get some GOOD HELP during their home buying process which is pretty brutal in Bay Area anyways!

Twinkle A. | October 2017

Nicole and her whole team were helpful and knowledgeable throughout the process.

Laura T. | October 2017

Great experience. Nicole and staff were super helpful and on top of things.

Karthick I. - Funded 10/2/17

This refinance was absolutely the easiest one for me. Information provided was very clear and to the point. Follow ups from the team were phenomenal to have everything done on time.

Venkata S. | September 2017


Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!
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