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CA - Rolling Hills Estates

Branch Manager: Javier A. Palacios
  • o: 424-268-8515
500 Silver Spur Rd, Suite 304, Rolling Hills Estates, CA 90275
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NMLS: 1468809
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TestimonialsCustomer testimonials Read more

Nanci was awesome! She always responded quickly and gave us many options. In the end we feel like we got the best loan package that fit our needs.

Rebecca H. - April | 2018

Nanci is a phenomenal loan officer! She took the time to delve into a complicated request and closed it based on sheer tenacity. As long as Nanci is at Guaranteed Rate, I will be a client!

Praveen R. - April | 2018

Nanci was the best part of this whole transaction. She explained everything so clearly and even followed up on the other phases of the loan process.

Leslie G. - March | 2018

It was good experience.

Kiran N. - February | 2018

Nanci Lewis is a true professional. We are very satisfied with her performance !!

Roberto C. - December | 2017

Pleasant experience! Wonderful working with Nanci Lewis.

Kathey C. - October | 2017

Nanci was very responsive and provided exceptional customer service not just to us, but to our agent and escrow. She was great to work with.

Natalie L. - September | 2017

Very easy, convenient and flexible in terms of being available to answer questions 24/7.

Dori M. - June | 2017

Nanci Lewis was very helpful. I am glad I was able to connect with her again since 2004.

Michael N. - May | 2017

You asked if I would recommend Guarantee Rate. I replied yes, but that answer needs to be qualified. I would highly recommend Nanci Lewis. She is excellent at her job. She was incredibly caring, patient and reassuring. She also introduced me to Unison and without that I could not have purchased the home I am moving into. Guaranteed Rate is very lucky to have her.

Patricia O. - May | 2017

Thank you so much for your kindness and devotion to helping us with one of the biggest life stepping stones we've experienced! We are so very grateful and blessed to be in our home. We look forward to working with you from here on out with our real estate endeavors. ;) Big hugs from our little family to you.

Kate F. - February | 2018

I will advocate on both of your behalf. We tossed you guys a couple of lemons and you turned them into lemonade. Not everyone can pull off what you guys did. Thanks again for everything!!!

Jim C. | February 2018

Nanci Lewis was amazing during the whole process. She explained everything clearly, communicated frequently and always made sure to ask if I had any questions. She is so patient and kind. I would recommend Nanci in a heartbeat!

Christina L. - March | 2017

You've got a tremendous asset with Nanci Lewis. I had great experiences with all the staff people. Only thing that was frustrating was trying to access the website to digitally sign documents and had trouble getting the assigned password to work for me. Yes, I guess it could have been the error of the user LOL!!! ME!!!! But that was the only real problem I had. Everything else went very smoothly. Thank you very much!!

Victoria B. - February | 2017

Thanks Mario! We appreciate your time. You’re one of the few we can count on for solid advice.

Paul R. | February 2018

The re-fi process was easy thanks to my loan expert, Nanci Lewis.

Neil M. - December | 2016

You’re a miracle worker Mario!

Melanie C. - Funded 1/2018

Nanci Lewis was very helpful throughout the entire process. She was always available to answer questions and kept us informed every step of the way. Thank you!

Marvin L. | May 2018

I just wanted to say thanks for sticking with us. I’m sure we got on your last nerve more than once. So again thanks for everything. Keeping our fingers crossed that there are no more obstacles however if there is we know we have a great team representing us! Thanks to you all and your behind the scene staff. Have a great weekend.

Jim C. | January 2018

Whoo hoo!!!! Thanks Mario, you did a great job!!!

Susan S. | 05/05/2017

Guaranteed Rate Office in Rolling Hills Estates, CA

Here at Guaranteed Rate, we have a philosophy to “lend where we live” and our Rolling Hills Estates office opened its doors to begin originating loans in the area in 2016. We love to call the South Bay area our home as it is surrounded by the beautiful Pacific Ocean, which allows for the perfect outdoor lifestyle whether it is a swim at the beach or a hike on the peninsula.

In our market, we know that Jumbo loans are important to you and we offer these to the many that live in the South Bay as well as first time homebuyers who want to make the South Bay their home. We are also armed with a full array of loan products, so that we can meet all of your lending needs. We treat every client the way that we would like to be treated. All of the loan officers in our branch are highly experienced and professional, putting the clients' needs in front of their own.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it is a fast convenient way to get pre-approved as well as find some of the best interest rates available.

At Guaranteed Rate, we strive for the industry leading value proposition for our loan officers, referral sources and customers, which is why we work by a set of Core Values. While each of these are important to our success, our office embodies the “Put the Customer First” core value. The reason we are here is to take care of our clients and find the loan program that best suits their needs as well as provide excellent customer service to make the loan process easy.

In Rolling Hills Estates, we love to reward our team for putting the customer first. We are also big fans of the local sports teams – go L.A. Rams, Kings, Lakers, Dodgers, Clippers and Galaxy!

Our branch is looking to triple its production this year. If you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for experienced, professional and caring team members. Come join our team!
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