Rick and his team did a great job.
Matthew D. - May | 2018
Rick is the BEST! He made me feel extremely comfortable and simplified the process so that I could understand my options and why we made the decisions we did. He also has an amazing team in Amber and Dawn. I can't imagine going through that process with anyone else - they were all patient and understanding and walked me through every step of the way. As a first time home-buyer it was a bit stressful at times, but they helped me along. 10 out of 10! Thank you all!
Rick Parrish and his team are FANTASTIC!
Robert was extremely helpful throughout the process and made sure that I understood my different options in choosing a loan.
Vanessa S. | April 2018
Everyone was great and very helpful. A complete breeze getting through the process.
We had no idea about the process and Robert held our hands to the finish line. He carefully explained every details to help us make informed decisions. He also took care of the appraisal. Most importantly, a couple of days before closing, he was able to get us a lower rate than originally locked. He also has a great staff who are courteous and organized. We closed smoothly without a hitch. Fantastic experience!
Amazing support staff, great service, prompt and personal responses - wish I could give 11/10! Thanks so much for making a difficult situation easier.
Rick Parrish was great. Always available and helpful.
We had a great experience with the team. They communicated well, treated us respectfully, and kept us updated all along the way. We will use them again.
Easiest. Friendliest. Great advice. Appropriate fees. Genuine. Wish I knew about these guys a couple of houses/refis earlier.
Rick and his whole team were great to work with. They made everything easy and transparent.
William S. – Durham, NC | Apr. 2015
My loan officer, Robert Bajakian, and the team, including Heather Robb and Amelia Rose, made every step of the process a breeze. They were all very professional, prompt, and courteous.....a pleasure to work with. And I got a very competitive interest rate to boot! I would highly recommend them.
Kenneth S. - Efland, NC | Jan. 2016
Rick and his team went out of their way to help and explain how things worked. Rick even returned our call and counseled us on a beautiful Saturday afternoon when he could have been outside enjoying the day! Rick was great!
Neil K. -- Cary, NC 6/30/2014
Robert was so easy to work with and kept the process stress-free
Chad S. -- Apex, NC. 10/21/2014
Rick and his team were simply wonderful. I've had several house-purchasing and refinancing experiences previously, but had never worked with such a patient, knowledgeable, available, service-focused team. Truly, hats off to Rick for leading such a great group and for remaining personally available throughout the process. Thank you!
Nathan M. -- Durham,NC, 2/18/2014
“It was perfect. Everything was on time and our closing was great! They were really great about communication, I was kept in the loop on everything through our process and I got plenty of updates and feedback. I will recommend you because it was Great and everyone I dealt with was just lovely. Thank you.”
Gilda E. -- Chapel Hill, NC. -- 9/ 2013
Hey check out the great review from Bryce about Robert! “We recently purchased our first home with the help of Robert, what a great guy!! He guided us through every step of the financing process and helped us learn everything that we needed to know as we financed our first house. He communicated with us weekly to keep us updated on the loan's progress and made sure that we understood all the terms of the loan before we signed the paperwork. I highly recommend Robert and his team at...
Bryce C. -- Raleigh, NC -- 03/2013
Rick Parrish is extremely attentive and knowledgeable. From my perspective, he went above and beyond his normal duties to make sure I had all the information I needed and understood what the information meant for me as a consumer. Rick showed up for closing and even clarified some things as we were moving through the documents which I really appreciated.
Nathan O. -- Durham, NC, 2/6/2014
Hey check out the amazing review from Coreen about Robert! “This is our second experience working with Robert Bajakian on a refinancing. He is very knowledgeable and responsive to our needs. Guaranteed Rate has a great attentive staff! As always thank you Robert!”
Robert B. -- Durham, NC -- 02/2013
Everything went fantastic. Couldn't have asked for a better experience.
David S. - Roughmont, NC 2/2012