Robert Bajakian was the loan officer for me. He was very knowledgeable and took us through the whole process with patience, answering all our questions. Overall, a great experience to work with him!
Doddamani V. - Morrisville, NC | JUL 2016
Robert and each member of the team, including Heather and Amelia were great partners. They made the process easy, anticipated our questions, and communicated exceptionally clearly. I'd use them again in a moment. Great work.
Douglas M. -Apex, NC | MAR 2016
Frank and his team were outstanding in all ways. Best loan experience I have ever had in over 10 experiences in buying homes.
Kevin H. – Greenville, DE | SEP 2015
I had the best experience with my loan officer, Frank Rexford and his team. I went to them and was very much needing a loan to make a dream come true for our family. He was not only helpful, kind, but so astute in answering my questions and really made me feel like he was looking out for our best interests. Frank Rexford is someone my children and I will never forget. I have never had such a great experience obtaining a loan.
Carol H. – Springfield, MO | AUG 2015
Robert Bajakian was extremely easy to work with an very friendly. He and his staff were easy to reach with any questions we had and kept us updated on the progress of the loan. I highly recommend Robert at Guaranteed Rate!
Jason R. -Willow Spring, NC | MAR 2016
Frank Rexford and his staff went beyond what expected level of service to support me throughout this process. When computer services in his neighborhood went down, he continued working on my loan details from home; at another point he helped me with a loan modification after hours in order to get it done before his scheduled vacation. Heather and Amelia helped me with scanning and uploading documents, something I hadn't done before.
Margaret M. – Albuquerque, NM | AUG 2015
Rick and his whole team were great to work with. They made everything easy and transparent.
William S. – Durham, NC | Apr. 2015
My loan officer, Robert Bajakian, and the team, including Heather Robb and Amelia Rose, made every step of the process a breeze. They were all very professional, prompt, and courteous.....a pleasure to work with. And I got a very competitive interest rate to boot! I would highly recommend them.
Kenneth S. - Efland, NC | Jan. 2016
Frank went above and beyond throughout the whole process to make sure we were happy and that everything was taken care of.
Anna C. – Durham, NC | July 2015
A great experience. I was impressed that Rick showed up at the closing. It was nice to meet him in person. All the team members we dealt with were competent and personable - their responses were quick. They listened.
Dennis Y. – Durham, NC | Jan. 2015
Working with a strong team like Jim Moore, Rick, Amber and Dawn was great!
Mary S. - Apex, NC | Nov. 2014
The overall experience was great; Robert and his entire team were very prompt on answering all the questions.
Babu R. – Cary, NC | May. 2015
Frank is very professional and gave me great service and personal attention to process two mortgages for me simultaneously.
Sean O.– Chapel Hill, NC | May. 2015
Robert B. and his staff were well organized and I would know how to use Box the second time around.
David M. – Asheville, NC | Apr. 2015
Frank Rexford and his team at Guaranteed Rate were awesome and attended to all the details to make the deal happen very quickly and efficiently. I am very impressed!
Christine C. – Durham, NC | May. 2015
Robert Bajakian was extremely responsive and prompt with any questions.
Robin A. – Durham, NC | Apr. 2015
Frank and his team made this whole process go so smoothly
Lois K. – Durham, NC | Apr. 2015
Jim Moore went out of his way, very often in fact, to make it easy for us to understand and move through the process. He was always friendly, thorough, and professional.
Warren T.- Cary,NC | MAY 2016
Jim listened to my circumstances and help finding the best mortgage solution. He was creative and offered several valuable options and scenarios. He earned [my] trust though his deep industry knowledge and experience that he shared openly. I will recommend him without reservations.
Ralf A. – Apex, NC | Apr. 2015
Jim was very knowledgeable and provided all the insight we needed to make this a smooth and very successful process.
Salvador J. – Raleigh, NC | Apr. 2015