TestimonialsCustomer testimonials Read more
We have already used them again. The Rick Parish team is outstanding!
Dolora H. | November 2018
We have had a great experience with Guaranteed Rate so far. From answering our questions as we were just beginning our house search to staying in close contact with us during the loan application process, we felt well taken care of and valued as a customer. The team is so down to earth and personable and makes you feel like you are their number one priority. Looking forward to continuing to work with them.
Katherine F. | September 2018
I am very surprised by how easy Robert and his team make the transaction. I tried to get a mortgage before and got discouraged in the first meeting with the lender. I am glad to know that knowledgeable, patient, down to earth people exist in this type of business. I will use Guaranteed Rate again as long as Robert and his team help me with it.
Linda R., October 2018
Rick Parrish and Christina Guichard were both extremely helpful, patient and and professional in helping us obtain the best loan possible for our home purchase. We would be more than happy to use them again or refer them to others looking to make a home purchase.
Malcom B. | July 2018
Robert did an amazing job! We loved working with him. He was very professional and prompt throughout the process.
William L. | August 2018
Rick Parrish and his team are FANTASTIC!
My experience with Guaranteed Rate was just great. Everybody in the team was professional, understanding, proactive and kind. Everybody will go the extra mile to make sure everything was in order and on-time. We couldn't be happier we chose Guaranteed Rate and will recommend you to as many people as we can. Forever thankful.
Magnolia C. - June | 2018
Robert B was amazing. He is very professional and always responded to every email and phone call. He was very helpful throughout the loan process. At the end his whole team was also very helpful in processing our loan. Thank you team Guaranteed Rate.
Ketan R. | April 2018
Rick Parrish was great. Always available and helpful.
I can't overstate just how easy Robert Bojakian and his entire team made this process. This is the fourth time I have used Robert for mortgage services. Two refis, a purchase in Missouri and a purchase in Orlando and he has taken the "hassle" out of every process. He is a true professional and he always gets back to me whenever I have a question in record time. I would absolutely use Robert again and recommend him to anyone I know in need of any mortgage related services!!! A HUGE thank you to...
Robert Bajakian and his team done a phenomenal job in wrapping the complete loan process including funding within a record two and half weeks. When I said that Guaranteed is trying to work on funding the load in a two/three weeks’ time frame nobody believed it, but Robert’s team did it. We are extremely pleased w/his professionalism, transparency, accuracy, honesty, communications, sticking to his words and living up to his words especially within a three week window. As a customer, we can’t...
Hari and Vijaya G.
My loan officer, Robert Bajakian, and the team, including Heather Robb and Amelia Rose, made every step of the process a breeze. They were all very professional, prompt, and courteous.....a pleasure to work with. And I got a very competitive interest rate to boot! I would highly recommend them.
Kenneth S. - Efland, NC | Jan. 2016
A great experience. I was impressed that Rick showed up at the closing. It was nice to meet him in person. All the team members we dealt with were competent and personable - their responses were quick. They listened.
Dennis Y. – Durham, NC | Jan. 2015
Working with a strong team like Jim Moore, Rick, Amber and Dawn was great!
Mary S. - Apex, NC | Nov. 2014
“When we started shopping for our mortgage we initially worked with another company. When it came time to finally pull the trigger they stopped returning calls. We were in a complete panic and thankfully found Robert Bajakian and his team. Robert was considerate, friendly and most importantly patient as we had a million questions. He spent a ton of time taking our calls and answering our emails explaining every detail to us until we were comfortable. He got us a wonderful rate and from start to...
E.A. – Raleigh, NC – 3/2014
“It was perfect. Everything was on time and our closing was great! They were really great about communication, I was kept in the loop on everything through our process and I got plenty of updates and feedback. I will recommend you because it was Great and everyone I dealt with was just lovely. Thank you.”
Gilda E. -- Chapel Hill, NC. -- 9/ 2013
Hey check out the great review from Bryce about Robert! “We recently purchased our first home with the help of Robert, what a great guy!! He guided us through every step of the financing process and helped us learn everything that we needed to know as we financed our first house. He communicated with us weekly to keep us updated on the loan's progress and made sure that we understood all the terms of the loan before we signed the paperwork. I highly recommend Robert and his team at...
Bryce C. -- Raleigh, NC -- 03/2013
Hey check out the amazing review from Coreen about Robert! “This is our second experience working with Robert Bajakian on a refinancing. He is very knowledgeable and responsive to our needs. Guaranteed Rate has a great attentive staff! As always thank you Robert!”
Robert B. -- Durham, NC -- 02/2013
Amazing. Rick Parrish and his staff were excellent in all aspects of our loan process!
Michael S. - Durham, NC 7/2012
Everything went fantastic. Couldn't have asked for a better experience.
David S. - Roughmont, NC 2/2012
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!