Rick Mikel and his team were incredibly helpful and easy to work with. I would highly recommend them to anyone who is looking to buy or refinance.
The service provided by Rick and his team was fantastic. They kept us in the loop through the entire loan process. They gave us guidance where needed and answered all of our questions.
We did our For Sale By Owner transaction with a VA loan through Guaranteed Rate, and they were phenomenal! Guaranteed Rate helped make the process simple and we were able to complete the transaction in less then 45 days. All that, and they had the best percentage rate in the market. Thank you!
Rick Mikel and his team were a delight to work with. They kept me updated every step of the way and went above and beyond throughout the whole experience. I will recommend them to anyone I know looking for a mortgage. Thank you Rick, Erin, Cath and crew!!!!!
Rick and team were fantastic. Very friendly, professional, and personable. They were quick to respond, follow up, and answer any and all questions that we had.
Rick Mikel's team was the best bar none hands-down!!! Wish more people had fantastic attitudes like him and his team did. Heard horror stories about other financial groups - none of that was here. Him and his staff went way above and beyond for me and I just can't say enough positive things about them. I'm a very stubborn person and not easy to get along with. I never had a problem with him. Just fantastic - fantastic is all I could say I will recommend them to the day I die.
The whole team was excellent to work with -- they were all prompt, helpful, and professional. I would highly recommend them to anyone.
Rick Mikel's team did a great job from day one through the funding of my loan. They were on top of things and responded quickly to any question that I had. The online system made providing documents a breeze. I would not hesitate to recommend Rick and Guaranteed Rate to all of my friends and family.
Frank and his team were outstanding in all ways. Best loan experience I have ever had in over 10 experiences in buying homes.
Kevin H. – Greenville, DE | SEP 2015
Rick Mikel and his staff worked extremely hard and kept me informed throughout the process. Very pleased with their customer service and professionalism.
Robert Bajakian was the loan officer for me. He was very knowledgeable and took us through the whole process with patience, answering all our questions. Overall, a great experience to work with him!
Doddamani V. - Morrisville, NC | JUL 2016
Robert and each member of the team, including Heather and Amelia were great partners. They made the process easy, anticipated our questions, and communicated exceptionally clearly. I'd use them again in a moment. Great work.
Douglas M. -Apex, NC | MAR 2016
Rick Mikel and his team are the dream team. I felt cared about and informed since Day 1 of the mortgage process. Rick was always extremely prompt in returning calls and emails. I was beyond impressed with Rick and his team’s strong work ethic and professionalism. I was a first time buyer and felt guided and educated along the way. Buying a home can be stressful; I was able to feel at ease knowing I was in good hands. Rick provided us worksheets to help determine our best mortgage option....
Rick Mikel and his team were amazing!! I had a million questions that I thought for sure would've annoyed them but they were very helpful. It was my first house and they made this process super easy! Thank you Rick Mikel, Laurissa, Cath & team! You all have made my dreams come true!
Robert Bajakian was extremely easy to work with an very friendly. He and his staff were easy to reach with any questions we had and kept us updated on the progress of the loan. I highly recommend Robert at Guaranteed Rate!
Jason R. -Willow Spring, NC | MAR 2016
I want to say Rick Mikel and his staff made this process easy for my husband and I. They made us feel comfortable to ask as many questions as we needed. They were amazing on getting back to us and responding to all our questions or concerns. They made us feel like family. We couldn't ask for better service and I would highly recommend Guaranteed Rate to all my family and friends with no hesitation. They are trustworthy, honest and make you feel comfortable through this whole process. Thank...
Daniel V. - Plainfield, IL
My loan officer, Robert Bajakian, and the team, including Heather Robb and Amelia Rose, made every step of the process a breeze. They were all very professional, prompt, and courteous.....a pleasure to work with. And I got a very competitive interest rate to boot! I would highly recommend them.
Kenneth S. - Efland, NC | Jan. 2016
"From the first contact with Rick Mikel, the whole mortgage application process was exceptional. His Team kept us advised on the status of our application and were excellent in communicating their needs with us. They followed through on every step in the process. If needed, we will use Guaranteed Rate again for our mortgage services. "
Daniel V - Naperville, IL
Rick, Dawn and Laurissa were all wonderful. They made my mortgage experience a wonderful one. I couldn't ask for an easier process. I have just two words "Thank you"!
Javon B. - Durham, NC
Jim Moore went out of his way, very often in fact, to make it easy for us to understand and move through the process. He was always friendly, thorough, and professional.
Warren T.- Cary,NC | MAY 2016