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Naomi Madrid was exceptionally professional. Here knowledge and genuine spirit were critical in our journey as first time home buyers. In a business where integrity can’t always be taken for granted a person of character like Naomi stands out. You got our business because we wanted to work with her, and we intend to work with her again next time we need a home loan
Brett M. - September | 2018
Naomi was great! Made closing effortless on my part with no surprises. Already started giving her number to anyone talking about buying a house.
William B. - August | 2018
Naomi was exceptional! She went above and beyond and was always readily available for all of our questions and concerns! Lynn also help us through the process and made sure we knew every step along the way and was extremely pleasant to work with!
Megan P. | July 2018
Naomi was great! I was referred to her by my brothers! And she worked with me and my busy schedule!
Sarah H. - May | 2018
Naomi was so easy to work with. She was very clear and concise. We had a lot of questions and no matter how insecure we felt about asking she always had a quick answers and explained everything so we understood. I would give Guaranteed rate to anyone I know looking to buy.
Keith B. - 11/14/2016
Naomi and her team were very accommodating to my needs and concerns during the loan approval process. Smooth sailing!
Persian M. - 9/22/2016
Naomi was awesome to work with. She always took the time to explain everything and never made you feel like your question was wrong when you ask it. She was always cheerful, always returned your call and was never rushed with you. She always took the time that was needed to explain everything in detail. I will always do my business with her. She made it a great experience.
Naomi went above and beyond her duties to help us and give us peace of mind during an extremely stressful selling process. She was not involved in our sale at all, but took the time to get involved on that end and explain to us what was going on, and why certain things were happening. She even called me late in the evening on her own time to calm me down during one particularly stressful period. I would without a doubt recommend Guaranteed Rate and especially Naomi to anyone looking to purchase...
Jason R. | 08/24/2016
Naomi Madrid is amazing at her job! And as a person she is wonderful! She was amazing and helped so much from beginning to end. I don't trust many but instantly I felt like I could trust her and I'm glad I did. She helped my dream come true of owning my beautiful home. She would help all hours of the day which is something most don't do. And at signing she gave me my first house warming basket something unexpected but very much appreciated, she goes out of her way to make sure her customers are...
Heather B. – 4/8/2016
Our loan officer Naomi Madrid helped us get our credit rating up so we could purchase a home. She gave advice on paying down debt and worked with us over 6 months from paying down debt all the way through closing on our loan. We are very happy with our loan officer and team. They made home buying easier for us.
James B. – 5/12/2016
Naomi was great!
Jerri R. – 4/6/2016
Thank you Naomi for all of your hard work! You were a pleasure to work with and we appreciate all you did for us. You made this entire process smooth and easy.
Frank L. – 3/28/2016
Naomi Madrid was a great help through the entire process. I always felt that she had my best interest in mind.
Keith H. – 12/18/2015
Your team were extremely helpful to me. Your Entire Team did an OUTSTANDING JOB. Thank you very much.
Joseph M. | August 2018
I could not speak highly enough of my experience with GR. The team was extremely knowledgeable, very helpful and provided prompt responses. They were able to turn our loan around in a very short timeframe, all while making the process seamless for my husband and I. Very much appreciated!
Molly T., September
Naomi is the best!!! We have used Naomi to purchase 3 homes and somehow gets better and easier to work with on each one. Not only is she great during the home buying process but she makes herself available to help when advice is needed. When it comes to home loans I can't imagine anyone that is more knowledgeable and trustworthy than her.
Robert W. – 11/2/2015
Naomi was very professional she explained clearly what we needed to know and got the loan to fit our needs. We felt comfortable, confident and not like just another loan but that she really cared for our family and our needs to make this stage of building new construction less stressful.
James D. – 10/28/2015
Naomi Madrid was awesome!! From start to finish she made me comfortable and confident while going through the loan process. We recommend her to our friends, family and associates.
Douglas W. – 9/25/2015
Naomi was a great help with everything. She is very good at her job. Made it so easy to understand things. Thanks to everyone involved. Very pleased.
Deborah C. – 8/4/2015
Guaranteed Rate not only got me a loan, they got me a good rate.
Russel W. |
AboutOur branch began originating loans in the St. Louis market in 2008, and at Guaranteed Rate, we have a philosophy to “lend where we live”. We are happy to call the beautiful Chesterfield area our home with St. Louis and the Missouri river just a short distance away. We know that Conventional, Government, Jumbo and New Construction loans are important to you in our market. We are not only dedicated to meeting those needs, but are also armed with a full array of loan products, so that we can meet all of your lending needs. We believe that communication is key to a successful mortgage experience and stay in contact with borrowers early and often throughout the process.
We are excited to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal as it is invaluable due to its convenience and speed. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Here in Chesterfield, we put the customers first, and love to reward our team for doing so. We look forward to the Fair St. Louis in the summer and always root for our local sports teams – Go St. Louis Cardinals and Blues!
It is our branch’s goal to be a top lender in the St. Louis area and see year over year growth in production. We even host our own GR Palooza, an event to get our name out around town. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for loan officers that are customer-focused and will utilize all of our available tools and resources. Come join our team and grow with us!