Excellent services have been provided by Mark and team throughout the process!!
Senthilnathan R. – 11/14/2016
Thank you for helping us in closing the homes with such a short notice. Thank you for being so patient with us. Very happy that we have chosen you guys, the process was very simple. Thank you again for all the help.
Rajesh – 11/2/2016
Mark Mayfield and his team of Dawnetta, Melissa, Kelly and the others were AMAZING to work with. I appreciate their personal assistance and would highly recommend Guaranteed Rate. Thank you for making my dream of home ownership a reality!
Mary Lynne H. – 7/25/2016
It is one full week, since we moved in to our new home. Thank you very much for making my "Home Dream" possible. I'm so glad about the product you offered to me. Thank you for all your team members Cristine, Kelly, Andrea, Melissa and others.
Ramasamy S. – 7/5/2016
It was great to work with Traci Everman! Although having several others working on my loan was confusing for them at times. I had to explain the same things a few times. But overall it was a good experience! Would use Traci again!
Melanie I.- Wentzville, MO | AUG 2016
Traci Everman and her team were expedient and gave clear direction in every step of the process. Traci made it a flawless process eventhough I changed jobs in the last week before closing. Her team handled all of the documentation in a most organized manner ensuring the closing went off exactly as scheduled. Great job Traci Everman, Jenna Heath, Sue Roederer, Juliet Dillon,and Pam Harrell.
Todd H.- Saint Charles, MO | AUG 2016
I started the process thinking that I would get a road map on what steps I needed to complete for homeownership. To my surprise everything looked good and I was able to obtain a loan. Traci is very personable and makes you feel extremely comfortable. I will definitely be recommending her too many of my friends.
Christina H.- Troy, MO | AUG 2016
Naomi was so easy to work with. She was very clear and concise. We had a lot of questions and no matter how insecure we felt about asking she always had a quick answers and explained everything so we understood. I would give Guaranteed rate to anyone I know looking to buy.
Keith B. - 11/14/2016
Traci was really great to work with and made everything very easy.
Cindy K.- Wentzville, MO | AUG 2016
Naomi and her team made the whole home buying experience easier than I ever imagined. While being very professional at all times, they were also compassionate to my anxieties and kept me calm through the process. Helped me understand the need for all the paperwork and explained the short delays. Would I use Naomi again? YES and I have suggested my son and daughter-in-law use her in the future.
Katherine V. | October 2016
Traci Everman and her assistant, Sue Roederer, are the BEST! They are always there when you need them. They make the whole procedure for obtaining a loan tolerable. I can't say enough wonderful things about them.
Leslie H.- Pevely, MO | AUG 2016
Naomi and her team were very accommodating to my needs and concerns during the loan approval process. Smooth sailing!
Persian M. - 9/22/2016
Traci Everman and her team were expedient and gave clear direction in every step of the process. Traci made it a flawless process even though I changed jobs in the last week before closing. Her team handled all of the documentation in a most organized manner ensuring the closing went off exactly as scheduled.
Todd H..- St. Charles, MO | AUG 2016
Traci Everman and her team were awesome! The loan process was made so much easier with her expertise and she was able to walk us through any questions or concerns we had. I would highly recommend them to anyone. Great team!
Gayle R.- O'Fallon, MO | AUG 2016
Naomi was awesome to work with. She always took the time to explain everything and never made you feel like your question was wrong when you ask it. She was always cheerful, always returned your call and was never rushed with you. She always took the time that was needed to explain everything in detail. I will always do my business with her. She made it a great experience.
Naomi went above and beyond her duties to help us and give us peace of mind during an extremely stressful selling process. She was not involved in our sale at all, but took the time to get involved on that end and explain to us what was going on, and why certain things were happening. She even called me late in the evening on her own time to calm me down during one particularly stressful period. I would without a doubt recommend Guaranteed Rate and especially Naomi to anyone looking to purchase...
Jason R. | 08/24/2016
The team was fantastic! They were able to get my refinance done extremely fast and they were more than helpful with any questions that I had. They also responded to e-mails within minutes!!
Louis B.- Saint Charles, MO | JUL 2016
The team was fantastic! They were able to get my refi done extremely fast and they were more than helpful with any questions that I had...also responded to e-mails within minutes!
Bruno L.-St. Charles, MO | JUL 2016
Our loan officer, Naomi Madrid, always made herself available whenever we had questions. It was like she was our on-call mortgage doctor. In all seriousness, we couldn't be happier with the process, start-to-finish. We showed up for our closing and everything was in order and waiting for our signatures. There were no surprises, except for how painless everything was. All we can say is "thank you", and we will continue to recommend Guaranteed Rate and Naomi Madrid without hesitation.
Lauri R. – 6/28/2016
Traci Everman has been hands down the best representative of your organization possible. She provided superior service and completed a myriad of tasks with the utmost precision and efficiency. Her exceptional work ethic and superior customer service were note worthy and greatly appreciated by us.
Matthew C.-Round Lake,IL | JUN 2016