I am extremely overwhelmed by the wonderful service I received from Guaranteed Rate. Traci Everman was with me every step of they way and made this process one of the best home buying experience ever. The communication and fast response when I had questions was unbelievable. I am so happy that I chose to get my loan through your company. Thank you for all of you time and effort in getting me the home of my dreams.
Christiana H. - Funded 3/8/18
Traci Everman made things stress free and the job she did was beyond what I ever could have imagined. She was professional and knowledgeable in all areas. A scale of 1 to 10 isn't enough to rate her...she far exceeds any expectations. A definite plus to your company.
Lisa A. - January | 2018
We were very impressed with Traci and her team for closing our loan so quickly and efficiently!
Kimberly W. - January | 2018
Traci and her team were great to work with! They made the process simple and easy for me to complete the loan. My brother told me about the company and I will recommend them to my friends/colleagues in the future. Also, I will definitely be using Guaranteed Rate in the future!!
Brittany M. - Foristell, MO | NOV 2017
My son and his wife were recently put into a situation where they had to move from their rental house. The newlyweds really were not ready to move just yet. They wanted to wait another year, get the finances in order, and then move at their own pace. But they had no choice. As the rigorous task of searching for a new home began, Traci Everman was stuck with them every step of the way, reassuring them and explaining the entire process. It was a comfort to us as parents to know you had it all...
Jackie K. - St. Louis, MO | APR 2017
Naomi Madrid is wonderful to work with! This is the second time she has assisted me with a home loan and I would use her again! I have already referred my brother to her. Her team was helpful and made the process understandable. Thank you!
Carrie D. - 6/5/2017
Naomi was very patient and kind. All this new Docusign stuff was real helpful. She did everything to make it smooth. A big thank you to the entire team!
Myrna A. - 6/5/2017
Naomi was very helpful with any questions that we had. I was very appreciative to have her help us in buying our first home!
Casey D. | 02/24/2017
Naomi was so easy to work with. She was very clear and concise. We had a lot of questions and no matter how insecure we felt about asking she always had a quick answers and explained everything so we understood. I would give Guaranteed rate to anyone I know looking to buy.
Keith B. - 11/14/2016
Naomi and her team made the whole home buying experience easier than I ever imagined. While being very professional at all times, they were also compassionate to my anxieties and kept me calm through the process. Helped me understand the need for all the paperwork and explained the short delays. Would I use Naomi again? YES and I have suggested my son and daughter-in-law use her in the future.
Katherine V. | October 2016
Naomi and her team were very accommodating to my needs and concerns during the loan approval process. Smooth sailing!
Persian M. - 9/22/2016
Naomi was awesome to work with. She always took the time to explain everything and never made you feel like your question was wrong when you ask it. She was always cheerful, always returned your call and was never rushed with you. She always took the time that was needed to explain everything in detail. I will always do my business with her. She made it a great experience.
Adam was very instrumental in my daughters & I being able to get into our new home. I went through some obstacles that were frightening & Adam was able to get me through it all. He is very calming & reassuring. Never minding when I called, he was professional & attentive to our personal needs. Adam always made sure that I had documents signed on time & obstacles never seemed to be any bother at all to him. Adam is a compassionate professional who always had my families needs as top priority. I...
Lisa B. | June 2017
Ashley just closed this morning and I wanted to drop you a line and say thank you. She didn’t have an agent and did this on our own and you and your team did an outstanding job. It went seamlessly and everything was produced timely and as expected. Thank you again.
Chris O. | April 2018
Adam and John both went the extra mile to get us financed in our new house.
Diana S. - August | 2017
John and the team did a wonderful job making sure that my loan process went off without a hitch so I could focus on the excitement of a new home not stress about getting my loan closed.
Michael O. | April 2018
Guaranteed Rate was great to work with. We had instant pre-approval and that was even over a holiday weekend. The staff was quick, courteous and very efficient. Their responses to our questions was immediately. The digital delivery of the documents made the whole process easier and faster. What a great team! I will definitely use them again!!
James M. | 08/04/2017
Adam and his team rock! Docusign made handling documents so easy, and the checklist helped me keep track of what was needed.
Katherine R. | October 2017
Michael Paone did an outstanding job of getting us through some difficult situations. He stayed on top of the issues in a prompt and professional manner. Often times he did what the real estate agent should have been doing. He new we were in a rush to close and did everything possible to speed things up. It was a real pleasure dealing with Mike.
Paul L. - Funded 11/15/2017
John Farmer and his team did a great job keeping everything on track and moving along. Super easy!
William P. | 09/19/2017