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Naomi was exceptional! She went above and beyond and was always readily available for all of our questions and concerns! Lynn also help us through the process and made sure we knew every step along the way and was extremely pleasant to work with!
Megan P. | July 2018
Naomi Madrid is wonderful to work with! This is the second time she has assisted me with a home loan and I would use her again! I have already referred my brother to her. Her team was helpful and made the process understandable. Thank you!
Carrie D. - 6/5/2017
Naomi was very helpful with any questions that we had. I was very appreciative to have her help us in buying our first home!
Casey D. | 02/24/2017
Naomi was awesome to work with. She always took the time to explain everything and never made you feel like your question was wrong when you ask it. She was always cheerful, always returned your call and was never rushed with you. She always took the time that was needed to explain everything in detail. I will always do my business with her. She made it a great experience.
Naomi went above and beyond her duties to help us and give us peace of mind during an extremely stressful selling process. She was not involved in our sale at all, but took the time to get involved on that end and explain to us what was going on, and why certain things were happening. She even called me late in the evening on her own time to calm me down during one particularly stressful period. I would without a doubt recommend Guaranteed Rate and especially Naomi to anyone looking to purchase...
Jason R. | 08/24/2016
Naomi and her team made our process very easy. They were very informative and helpful even when we had a personal issue arise. Overall a great job and great experience.
Kevin M. – 6/17/2016
I would absolutely come back and work with Naomi again. She made the process smooth, I was comfortable working with her and she was dedicated. I don't feel like we would have gotten the house of our dreams if it weren't for Naomi.
David F. – 4/28/2016
Naomi Madrid is amazing at her job! And as a person she is wonderful! She was amazing and helped so much from beginning to end. I don't trust many but instantly I felt like I could trust her and I'm glad I did. She helped my dream come true of owning my beautiful home. She would help all hours of the day which is something most don't do. And at signing she gave me my first house warming basket something unexpected but very much appreciated, she goes out of her way to make sure her customers are...
Heather B. – 4/8/2016
Our loan officer Naomi Madrid helped us get our credit rating up so we could purchase a home. She gave advice on paying down debt and worked with us over 6 months from paying down debt all the way through closing on our loan. We are very happy with our loan officer and team. They made home buying easier for us.
James B. – 5/12/2016
Naomi was great!
Jerri R. – 4/6/2016
Naomi Madrid was a great help through the entire process. I always felt that she had my best interest in mind.
Keith H. – 12/18/2015
Naomi did a great job!
Tiffany M. – 12/3/2015
I think Naomi Madrid did a fantastic job. I really thought Cindy and Katie were great too. I really appreciated the patience with all my questions and worries. This is the first time I have had to do this so was very grateful for all their help in answering my questions and concerns.
Robert D. – 11/24/2015
Naomi is absolutely wonderful as well as the staff that made sure my documents for funding were in place and there were no issues at or near closing. I worked closely with Naomi and she made the whole house buying process easy.
Bobby R. – 10/29/2015
Your team were extremely helpful to me. Your Entire Team did an OUTSTANDING JOB. Thank you very much.
Joseph M. | August 2018
Naomi is the best!!! We have used Naomi to purchase 3 homes and somehow gets better and easier to work with on each one. Not only is she great during the home buying process but she makes herself available to help when advice is needed. When it comes to home loans I can't imagine anyone that is more knowledgeable and trustworthy than her.
Robert W. – 11/2/2015
Naomi Madrid was awesome!! From start to finish she made me comfortable and confident while going through the loan process. We recommend her to our friends, family and associates.
Douglas W. – 9/25/2015
Ashley just closed this morning and I wanted to drop you a line and say thank you. She didn’t have an agent and did this on our own and you and your team did an outstanding job. It went seamlessly and everything was produced timely and as expected. Thank you again.
Chris O. | April 2018
Naomi was a great help with everything. She is very good at her job. Made it so easy to understand things. Thanks to everyone involved. Very pleased.
Deborah C. – 8/4/2015
Guaranteed Rate not only got me a loan, they got me a good rate.
Russel W. |
AboutOur branch began originating loans in the St. Louis market in 2008, and at Guaranteed Rate, we have a philosophy to “lend where we live”. We are happy to call the beautiful Chesterfield area our home with St. Louis and the Missouri river just a short distance away. We know that Conventional, Government, Jumbo and New Construction loans are important to you in our market. We are not only dedicated to meeting those needs, but are also armed with a full array of loan products, so that we can meet all of your lending needs. We believe that communication is key to a successful mortgage experience and stay in contact with borrowers early and often throughout the process.
We are excited to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal as it is invaluable due to its convenience and speed. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Here in Chesterfield, we put the customers first, and love to reward our team for doing so. We look forward to the Fair St. Louis in the summer and always root for our local sports teams – Go St. Louis Cardinals and Blues!
It is our branch’s goal to be a top lender in the St. Louis area and see year over year growth in production. We even host our own GR Palooza, an event to get our name out around town. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for loan officers that are customer-focused and will utilize all of our available tools and resources. Come join our team and grow with us!