Traci and her team were great to work with! They made the process simple and easy for me to complete the loan. My brother told me about the company and I will recommend them to my friends/colleagues in the future. Also, I will definitely be using Guaranteed Rate in the future!!
Brittany M. - Foristell, MO | NOV 2017
My son and his wife were recently put into a situation where they had to move from their rental house. The newlyweds really were not ready to move just yet. They wanted to wait another year, get the finances in order, and then move at their own pace. But they had no choice. As the rigorous task of searching for a new home began, Traci Everman was stuck with them every step of the way, reassuring them and explaining the entire process. It was a comfort to us as parents to know you had it all...
Jackie K. - St. Louis, MO | APR 2017
Naomi Madrid is wonderful to work with! This is the second time she has assisted me with a home loan and I would use her again! I have already referred my brother to her. Her team was helpful and made the process understandable. Thank you!
Carrie D. - 6/5/2017
Naomi was very patient and kind. All this new Docusign stuff was real helpful. She did everything to make it smooth. A big thank you to the entire team!
Myrna A. - 6/5/2017
Naomi was very helpful with any questions that we had. I was very appreciative to have her help us in buying our first home!
Casey D. | 02/24/2017
Naomi was so easy to work with. She was very clear and concise. We had a lot of questions and no matter how insecure we felt about asking she always had a quick answers and explained everything so we understood. I would give Guaranteed rate to anyone I know looking to buy.
Keith B. - 11/14/2016
Naomi and her team made the whole home buying experience easier than I ever imagined. While being very professional at all times, they were also compassionate to my anxieties and kept me calm through the process. Helped me understand the need for all the paperwork and explained the short delays. Would I use Naomi again? YES and I have suggested my son and daughter-in-law use her in the future.
Katherine V. | October 2016
Naomi and her team were very accommodating to my needs and concerns during the loan approval process. Smooth sailing!
Persian M. - 9/22/2016
Excellent approach & exemplary customer service by Brad Lingle & the team. Thank you so much for all your efforts.
Mary S. - September | 2017
I never had a problem reaching either my loan officer or processor, my calls were returned within hours and I was kept informed of the status process throughout the duration of refinance.
Mark S. - St.Louis, MO | JAN 2017
We were so comfortable working with you in the purchase of our new home. We appreciated your knowledge, attentiveness, and guidance through the whole process. You listened to us and answered all our questions. You took the time to explaining everything to us so we knew what was happening at all times. You have our future business and we'll definitely be sending friends and family your way!
Tony and Barb C.
Thank you for guiding us in the purchase of our new home. You were so patient through the whole process and diligent in discussing all our options. Without your knowledge, we wouldn't have known that a VA loan was best suited for us. We have already recommended you to several of our friends.
Chris and Meghan M.
Adam was very instrumental in my daughters & I being able to get into our new home. I went through some obstacles that were frightening & Adam was able to get me through it all. He is very calming & reassuring. Never minding when I called, he was professional & attentive to our personal needs. Adam always made sure that I had documents signed on time & obstacles never seemed to be any bother at all to him. Adam is a compassionate professional who always had my families needs as top priority. I...
Lisa B. | June 2017
This is the 2nd loan we've done with you. You've always been very professional, knowledgeable and accessible. As you know, we referred several neighbors and friends to you, and will continue to do so. Thank you, for everything!
Adam and John both went the extra mile to get us financed in our new house.
Diana S. - August | 2017
Guaranteed Rate was great to work with. We had instant pre-approval and that was even over a holiday weekend. The staff was quick, courteous and very efficient. Their responses to our questions was immediately. The digital delivery of the documents made the whole process easier and faster. What a great team! I will definitely use them again!!
James M. | 08/04/2017
There aren't enough words to express my gratitude and appreciation for all that you've done. Thank you for the work that you do. Thank you for taking the time to help me. Thank you for every call you made, every email you sent and every signature you placed. You really are amazing and have been a tremendous blessing. With all my heart, I say thank you, Brad! Even though you do this daily, I want you to know that you have helped change my life.
Adam and his team rock! Docusign made handling documents so easy, and the checklist helped me keep track of what was needed.
Katherine R. | October 2017
John Farmer and his team did a great job keeping everything on track and moving along. Super easy!
William P. | 09/19/2017
Michael Paone did an outstanding job of getting us through some difficult situations. He stayed on top of the issues in a prompt and professional manner. Often times he did what the real estate agent should have been doing. He new we were in a rush to close and did everything possible to speed things up. It was a real pleasure dealing with Mike.
Paul L. - Funded 11/15/2017