Guaranteed Rate was great to work with and made the loan process so easy. I will definitely use them again in the future. I'd also like to highlight Bob Ligon, Susan Cooley and the rest of Ben Cohen's team. They were phenomenal!
Brian L. - 12/5/16
Ben Cohen and team are true professionals that partner as trusted advisers and experts through origination to close. Their responsiveness and willingness to go above and beyond sets the bar as the industry standard. Ben's team is a well oiled machine. I look forward to working with them again.
Joseph R- 12/5/16
The new online experience for submitting documents was fantastic. It allowed me to securely attach documentation rather than submitting through email. I would use Guaranteed Rate again.
Patrick R- 11/16
Everyone was such a pleasure to deal with and they all went out of their way to help me through my first loan process.
George K. -11/16
One of the easiest processes I've had refinancing. All my questions were answered in a timely manner and I felt secure with the documents on the computer. Thanks again!
Denise P. - Homer Glen, IL | NOV 2016
Hani was great!
Justin H. | November 2016
Hani is the man. He gets you what you need. No bull.
Andrew H. | Nov. 2016
Smoothest mortgage process ever. Thanks!
Jean W.-- Berwyn, IL - 10/31/16
It has been a magnificent experience receiving the kind service I've received from your company and the professionalism demonstrated by you and your team; you where able to make a stressful and strange dealings on the matter as all of this is new to us and the guidance was fantastic, I could not emphasize the great work performed by you and your team, the amount of attention to every detail you exhibited to all of these matters made the closing and funding so much more relaxing with you doing...
Manuel Z. – 12/5/2016
John Moony was outstanding. Even my attorney commented that he was exceptionally responsive and knowledgeable. John was instrumental to a smooth closing. Thanks again John!!
Michael D. - 12/1/2016
There were a number of unexpected "bumps" in the road, plus a major scare two weeks before the anticipated closing. Guaranteed Rate did everything possible to navigate the troubled waters and provided excellent guidance and support throughout the entire process.
Mark A. - Skokie, IL - 12/5/2016
Our adviser was easy to work with and we were able to easily submit our paperwork and open requests. It was an easy process and John communicated with us along the way.
David P. - 11/14/2016
Very responsive, easy to communicate with. Thank you Larry and team.
Scott E.-- Highland Park, IL- 11/16
Larry Steinway was friendly, knowledgeable, and professional. He gave me his personal cell phone number, and was always available by phone to answer questions, no matter how simple or complex. It's my first mortgage as an investor, and Larry's team walked me through the entire process. I have found my partners for all future loans and mortgages. Thanks Larry!
Atul K.-- Buffalo Grove- 11/2016
Matt O'Brien was GREAT! Very nice and pleasant over the phone, he took the time to answer all my questions and concerns. I would definitely recommend him to my friends. Thanks for everything Matt!
Virgil M. - 12/01/16
Anthony Saladino was very professional and punctual. He made this loan a very comfortable experience for me. Thank you!
Mary M. | 11/21/2016
Joanne did a great job of communicating, and I got the deal she promised. Thanks, great work!
William L. – Chicgao, IL | Nov. 2016
Thank YOU for all your organization, coordination, patience and support! You made the mortgage process the smoothest part of buying this house! We're truly so grateful for your help; you did such a beautiful job, and you were so supportive through those last minute changes. We will absolutely recommend you to anyone we know looking to secure a loan. Thank you again for everything!
Sierra and Ed L. 11/04/16
Michael really went above and beyond. We couldn't have asked for a better advocate through the entire process! We will recommend him to anyone we know! Thanks for everything.
Matthew H. - 11/18/2016
Michael Cain is impeccable, and his ability to execute is astounding. He was my original loan officer with a different mortgage company a year ago, and sought me out to refinance. I fought with the other company for 3 months with loads of paperwork before coming back to Michael and he closed in a month with a quarter of the work. I had one of the most difficult files to close with all my technicalities, not an issue for Michael, him and his team are simply amazing.
Andre R. - 11/14/2016