GuaranteedRate - Mortgage Company
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IL - Chicago Cuyler

Branch Manager: Patrick Ruffner
  • o: 312-667-1300
  • f: 773-328-1514
1806 W Cuyler Ave, Suites 1W and 2E, Chicago, IL 60613
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NMLS: 1001077
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TestimonialsCustomer testimonials Read more

We had a great team of workers on our file! I chose Guaranteed Rate because I work in this industry. All of our expectations were met and then some. I will definitely pass along this company & Ryan’s name to family & friends. Also, we received a package in the mail last week & it was an assortment of cookies, they were delicious! Thank You for everything! We are happy customers, if in the future if you can beat our current interest rate by a point, we’d sign all over again.

Alan S. - Oak Lawn , IL | NOV 2017

I have refinanced twice with Ryan and could not be more happier. He has made this the best experience possible.

LaVette C. - Rancho Cucamongo, CA | NOV 2017

Ryan Richardson (Senior Mortgage Specialist) did an exceptional job keeping us informed and up to date on the progress of the loan. He was very responsive to all of my questions and would provide additional feedback; if, I needed further information. This is the 2nd time working with Ryan (he continued to stay in contact) and it is why we refinanced with him. I intend to refinance in 5-7 years and hopefully, can work with him again. He is a valuable asset to G-Rate.

Joseph G. - Visalia, CA | NOV 2017

After a cumbersome process with another provider I was discouraged with refinancing. I appreciate the efforts and diligence by Ryan to engage me to discuss what Guaranteed Rate could offer. I was extremely pleased with the process, the speed from application to closing, and the professionalism of Ryan and Diana. I will definitely recommend Guaranteed Rate to friends and family.

Shawn A. - Homer Glen, IL | Nov. 2017

Highly recommend Ryan Richardson. He continues to provide outstanding service and I appreciate his proactivity in saving my family money.

Daniel J. - Naperville, IL | Nov. 2017

This was my second time working with Ryan. There was no way he could surpass the quality job he did the first time — but lo and behold---HE DID!!! Thank you Ryan and Guaranteed Rate

Edward G. - Santee, CA | OCT 2017

This was my second time working with Ryan. There was no way he could surpass the quality job he did the first time — but lo and behold---HE DID!!! Thank you Ryan and Guaranteed Rate

Edward G. - Santee, CA | OCT 2017

Ryan Richardson was great to work with; he made me feel he had my back.

Matthew K. - Wrentham, MA | OCT 2017

Very happy with the entire process and it was quick and easy.

Sylvia C. - Lake Elsinore, CA | OCT 2017

The process was extremely easy. Ryan Richardson and his team were very helpful and knowledgeable.

Anna S. - Louisville, KY | OCT 2017

Will Hughes was great, professional and always responsive. Alex Matar was also great to work with.

Demetrios A. | 10/31/2017

I was extremely happy with the process. Jesse Polonus is very personable, and was always available for questions and concerns. He made me feel like my loan was a priority. I am extremely satisfied and will recommend your services to family and friends.

Brian K. | November 2017

Jessica M was great to work with! She was able to answer every question I had & explained things thoroughly. She was professional, prompt, and was able to produce different options for me quickly.

Nicholas D. | November 2017

Particularly liked the online application process and doc management experience. Well done.

Stefan N. | November 2017

Russell, thanks for your help. You get an A+ when it comes to customer service and promptness about returning emails or phone calls. I will highly recommend you if I get the chance.

Carol M. - Granbury, TX | October 2017

Russell Cecala was fantastic! He answered every question I had, and was incredibly knowledgeable, professional, and friendly. I will absolutely be recommending Russell and Guaranteed Rate to friends and family.

Jessica L. | October 2017

Thank you Anthony for your dedication and willingness to work with us on getting this loan. Steven and I both appreciate all your hard work and ease that you made it for us. We truly will recommend you to any of our friends who are interested in refinancing.

Steven and Judy H. | November 2017

This was the Best mortgage experience we've ever had. Wendy was wonderful. She deserves a round of applause for the exceptional customer she provided us. When I refer to Guaranteed Rate, I'm referring directly to Wendy. I work with customers every day and want the peace of mind that when I refer my customer they are in good hands. Referring customers to Wendy will give me that peace of mind. Thanks for helping us financially and have a great day! Bill and Cindy Sifuentes

Bill S. | 10/30/2017

Thank you Jeremy, I will complete the survey when I receive it. I do appreciate all of your time and you making this happen for me!

Willa H. | November 2017

Wendy Kozak was amazing! She was very personable and very accessible. Without her guidance I probably would have backed out, I hate paperwork. I have been recommending you to my co-workers. Thanks again to Wendy and your team!

Donna H. | October 2017


We have a philosophy to “lend where we live” and our Cuyler Street office has been originating loans in the Chicago area since 2013. Our office is right down the street from the Corporate office, in an urban loft space. In our market, we know that FHA, VA, Conventional and Jumbo loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. We work with a national footprint and as a result, borrowers will always receive immediate responses on loan inquiries.

We are excited to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal as it is invaluable to both clients and realtors because of the ease of application, security and speed. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

We have a work hard, play hard mentality at the Cuyler office. We put the customers first, and love to reward our team for doing so. We even took an office outing to iFly for some indoor skydiving. Here in Chicago, we’re never short on attractions. We look forward to the Blues Festival each year and Guaranteed Rate even walks in Chicago’s famous St. Patrick’s Day parade. We also love all of our local sports teams – Go Bears, Bulls, White Sox, Cubs, Blackhawks, Fire and Sky!

While it is important that our office has fun, we also are dedicated to giving back. We regularly support both the GR Foundation and the City of Lights. We love Chicago and are always interested in learning about new ways we can give back to our community!

Our branch is looking to grow its production by utilizing our Liftoff program to train new loan officers and maximize their growth curve. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for tenacious salespeople with the spirit to win in a lead based environment. It is our goal to become the #1 lender in the Chicago market, and we annually host our own GR Palooza, a big event to get our name out around town. Come grow with us!

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