GuaranteedRate - Mortgage Company
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IL - Chicago Cuyler

Branch Manager: Patrick Ruffner
  • o: 312-667-1300
  • f: 773-328-1514
1806 W Cuyler Ave, Suites 1W, 2E, and 2W, Chicago, IL 60613
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NMLS: 1001077
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TestimonialsCustomer testimonials Read more

We refinanced with Guaranteed Rate about 4 yrs ago. And just last month. Ryan Richardson and his fellow colleagues were expeditious with all their emails, documents, answering all our questions. Ryan was our point of contact and followed up on every interaction between us and his team. Also, I love your TransferSafe tool! It made it very easy to share my documentation to your organization. Well done to your technical team who developed this tool, effective and easy to use. Thank You Guaranteed...

Michael and Susan B. - Tewksbury, MA | JAN 2018

As a first time home buyer, Stephen outlined the process from start to finish and was always available to answer my questions and concerns. He was also patient with my "what if" scenarios and ensured the closing occurred without any issues.

Erica M. - Oak Lawn, IL | JAN 2016

Steve and his team helped me get my first property. As a first-time buyer, I had a lot of questions, and they were always responsive/able to get all of my questions answered. Guaranteed Rate's platform is great, and made it very easy to upload the required documents. I would definitely recommend!

Saharat P. - Vista, CA | SEPT. 2017

Stephen and his team made an otherwise tough process look easy. All of the team were friendly and ready to help at all times. Because of Stephen and his team I was able to close on my house a week early.

Robert S. - Sacramento, CA | AUG 2017

Working with Stephen and his staff was extremely stress free and the line of communication was open and Stephen was great about getting back to me very quickly and he and his staff were so efficient, professional and friendly. Such a pleasure to work with. We had recently gone through an approval process through another lender and the service was terrible. Even though we got the other loan, we still decided to go through the process again to rid ourselves of the other lender and the process...

Laura S. - Riverside, IL | JULY 2017

The whole process was wonderful. Great communication with Stephen, as well as his associates that were involved. Very seamless, digital signatures were a plus! Stephen was not a "hard sell", nor was he a "take it or leave it" guy. I started off with several other companies to refinance and cash out, and was extremely turned off by all of them. Glad I found Guaranteed Rate.

Thomas S. - Virginia Beach, VA | JUNE 2017

Stephen was very helpful during all phases of the loan approval and closing process. I was most impressed with how accessible he was. Every time I called he either answered or called back in less than 30 minutes.

Ken D. - Georgetown, TX | JUNE 2015

Stephen and his team were fantastic. Stephen was always receptive and was readily available to answer any questions or concerns that we had with the loan process. We were at first hesitant in working with Guaranteed Rate since everything was done remotely, while we were based out of NY. However Stephen and his team made closing the loan seamless and we successfully closed on time. We also were able to lock in an attractive rate per Stephen's recommendations. I would highly recommend Stephen and...

Harry S. - Jericho, NY | FEB. 2018

Steve helped my wife and I refinance our rental property and it took a few short weeks to close. I was about to do a refi with my current/now old lender, until I talked to Steve and discussed a better option. We got exactly what we wanted!

Jason P. - Renton, WA | JAN. 2018

This was my first time buying a home and it the whole process went great! Stephen and his team were helpful every step of the way. Anytime I had a question, Stephan was available to help me. Every step of the process was explained in detail to me.

Marcela G. - Schaumburg, IL | JAN. 2018

Even though I was a 1st time Home buyer, I had some knowledge of the Home purchase process. What I did not expect was how fast and thorough Stephen and his team work. They answered all my questions no matter how dumb and responding no later than a day. He was also willing to explain something if I didn’t understand it. Awesome guy and even better mortgage specialist.

Roger H. - Atlanta, GA | JAN. 2018

I work for one of the top 10 companies in Fortune 500. I see Guaranteed Rate as one of the preferred vendors recommended for employees. I called Stephen Delagrange of Guaranteed Rate for the refinancing of my house. Stephen's service is just superb. He is very knowledgeable and helpful. After listening to my purpose of refinancing, he recommends to me the type of loan to take. I trust his advice. Stephen answers my questions promptly either by phone or via emails. He also updates me...

Tim H. - Freehold Township, NJ | Dec. 2017

I work for one of the top 10 companies in Fortune 500. I see Guaranteed Rate as one of the preferred vendors recommended for employees. I called Stephen Delagrange of Guaranteed Rate for the refinancing of my house. Stephen's service is just superb. He is very knowledgeable and helpful. After listening to my purpose of refinancing, he recommends to me the type of loan to take. I trust his advice. Stephen answers my questions promptly either by phone or via emails. He also updates me...

Tim H. - Freehold Township, NJ | Dec. 2017

I really appreciate all of the time Stephen Delagrange invested in the process of my home loan. Discussing every option with me until we came up with the best loan to fit my needs. All of my questions were answered in a timely manner and the loan process was quick and efficient. I will definitely use his services again in the future as well as referring any friends or family in need of home loan services.

Saundra R. - Bolingbrook, IL | JAN 2018

As a first time home buyer this is a very stressful time. Guaranteed Rate helped to make it easier.

February 2018

Alex and the whole crew did an outstanding job! They stayed in touch and the process was very smooth! I would highly recommend Guaranteed Rate to anyone that is looking for a loan.

February 2018

This way by far the easiest refinancing I have ever been a part of. The process of requesting and submitting documents was very quick and simple. If I had questions it was a simple matter to send an email or make a phone call to get the answer. Guaranteed Rate will be my first stop the next time I need financing for my home or property.

February 2018

You and everyone we have dealt with have been fantastic

Cassandra M. | 02/12/2018

You have been fantastic to work with! Thank you so much!

Shana C. | 02/21/2018

Guaranteed Rate made getting a loan for my first property way easier than I thought possible. Mr. Fletcher my loan officer, made sure to fill me in on the process in extremely fine detail; each step of the way. As a last word, I feel that all loan officers or representatives should be British. Everything being described sounds right proper.

February 2018

Guaranteed Rate Office in Chicago, IL

We have a philosophy to “lend where we live” and our Cuyler Street office has been originating loans in the Chicago area since 2013. Our office is right down the street from the Corporate office, in an urban loft space. In our market, we know that FHA, VA, Conventional and Jumbo loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. We work with a national footprint and as a result, borrowers will always receive immediate responses on loan inquiries.

We are excited to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal as it is invaluable to both clients and realtors because of the ease of application, security and speed. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

We have a work hard, play hard mentality at the Cuyler office. We put the customers first, and love to reward our team for doing so. We even took an office outing to iFly for some indoor skydiving. Here in Chicago, we’re never short on attractions. We look forward to the Blues Festival each year and Guaranteed Rate even walks in Chicago’s famous St. Patrick’s Day parade. We also love all of our local sports teams – Go Bears, Bulls, White Sox, Cubs, Blackhawks, Fire and Sky!

While it is important that our office has fun, we also are dedicated to giving back. We regularly support both the GR Foundation and the City of Lights. We love Chicago and are always interested in learning about new ways we can give back to our community!

Our branch is looking to grow its production by utilizing our Liftoff program to train new loan officers and maximize their growth curve. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for tenacious salespeople with the spirit to win in a lead based environment. It is our goal to become the #1 lender in the Chicago market, and we annually host our own GR Palooza, a big event to get our name out around town. Come grow with us!
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