Ryan Richardson has been so helpful and patient during this whole process! Thank you!
Christine M. - Chicago, IL | MAR 2017
Great experience. Ryan was knowledgeable and efficient under our timelines. Great job. Thanks for everything!
Elizabeth S. - Purcellville, VA | MAR 2017
This was the most painless process that I could have imagined! The paperwork was easy to complete online and throughout the process everyone was so friendly and responsive at all times! And Guaranteed Rate gave us the best rate, by far! We would definitely use them again AND recommend them!
Trent H. - Tucsan, AZ | MAR 2017
Ryan Richardson was fantastic. My husband and I were dreading refinancing our home because every loan/escrow process we had experienced in our past was a nightmare. I am so happy that Ryan called and continued to follow up. By far the best experience we have ever had and I would absolutely recommend others to Ryan and Guaranteed Rate again.
Andrew P. - San Diego, CA | JAN 2017
Matt and the entire team were absolutely awesome! Great communication and timeliness. Very thorough in answering our questions and leading us through each step of the process. Obtaining a loan through Guaranteed Rate was an extremely painless process.
Mike H. - Sammamish, WA | MAR 2017
Jim and his team treated me like family from the very first phone call straight through closing. Their knowledge of the many forms and documents, coupled with their ability to walk a "layman" through them, made the process a lot smoother. I'm grateful to them all for their assistance and would highly recommend them to those I know in need of this service
Dwayne L. - July | 2016
We went through the application and approval process smoothly. Jim's team gave us a list of specific documents they needed. After these documents were submitted, Jim's team reviewed them and quickly gave us feedback on what was missing. After a quick exchange of Q&A and submission of missing documents, Jim's team told us the submitted documents were together and the application was sent to the underwriter for approval. The process went without a hitch. We were funded and closing happened. This...
Branda H. - August | 2016
Jim was able to help us secure an extra $1500 credit by timing the lock for us. Whether it was just our lucky timing or his ability to get us locked at the right time, it was appreciated. Jim communicates quickly and is upfront throughout the entire process. I sent his name to a few colleagues purchasing or refinancing homes. Looking forward to working with Jim again on the next refi.
Richard W. - August | 2016
I had a really great experience working with Jim Blackburn and his team. Their was a 2hr time difference between Jim and I, but he made himself available day or night 7 days week. That kind of service was greatly appreciated and it was one of the things that made me give my business to Guaranteed Rate. The level of professionalism, attention to detail and maniacal focus on dates and gates was great and I look forward to working with Jim and team in the future.
William S. - August | 2016
Jim was awesome. He walked me through questions I had that caused me to cancel refinancing with other banks. Everything made sense. Thanks, Jim!
Tina L. - September | 2016
Jim Blackburn's whole team at Guaranteed Rate was awesome. From start to finish they made our loan easy. They even worked closely with the builder at the end of the process to make sure we closed on time.
Weston G. - September | 2016
Great teamwork. Jim was a wonderful professional.
Hisham S. - October | 2016
We faced some unusual circumstances getting my mortgage approved but the people at Guaranteed Rate worked hard and diligently to get everything taken care of. I would highly recommend them.
Nicholas B. - October | 2016
Marc Purvis and his staff did a great job...they got the job done in less than 30 days and we closed without any delays.
Keith L. | March 2017
Jose Macias my loan officer help me from day one to the very end. He made himself available 24/7. He understood the importance of owner a home, the challenges of owning a home, as well as the process of owning a home. He continuously throughout the process ensure that everything was running smoothly and on time.
JaPatrick G. - 03/06/2017
Will Hughes was awesome, he assured me that he will get me a home loan. Even when I was outbid several times, he always encouraged me that the right home will become available. Thank you, Will, Amber and Michelle for all your help. I will definitely work with your company again.
Monique M.J. | 3/17/2017
Will was extremely helpful, friendly & available at all times no matter what the question!!!
Jonathan P. | 3/24/2017
Nick Dokken was the absolute best. In having over 4 other loan officers at other lending institutions call me when I applied on LendingTree, Nick was the only one who took to the time to give me the information straight. He over-over-delivered. Any minor problems or miscommunication (which there were so few), Nick took ownership of. He was a true professional and made the process easier.
Daniel M. - February | 2017
From beginning to end it was a very pleasant experience, all along the way help was offered and everyone was eager to answer any questions. I would like to mention especially Chas Lilly, who really took the "fear" out of the refi process; he was very helpful, like a friend in the business. Thanks a lot Chas.
Stephen B. | 03/20/2017
This was my second time using Guaranteed Rate and both instances the support was fantastic. The process is quick and straight forward and everyone that I interacted with were very professional.
Wendell M. | 03/17/2017