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IL - Chicago Cuyler

Branch Manager: Patrick Ruffner
  • o: 312-667-1300
  • f: 773-328-1514
1800 W Cuyler Ave, 2W, Chicago, IL 60613
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NMLS: 1001077
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TestimonialsCustomer testimonials Read more

Ryan was amazing! It was our first home loan and he always answered our questions quickly and thoroughly. He made this very stressful process simple and attainable.

Jennifer B. - Westminster, CA | DEC 2016

Everyone was friendly, responsive, patient and helpful. The process was easy compared to other refinances in the past. Great job!

Richard M. - Albuquerque, NM | DEC 2016

Ryan Richardson is such a great, professional, friendly and prompt person, he answered all of my questions, explaining all my inquiries and was such a big help from A to Z.

Mary G. - Fort Worth, TX | 2016

Best mortgage experience I have had.

Kelly G. – Arlington, WA | DEC 2016

Ryan was amazing, always available, and quick to answer any questions.

Kim J. – Boise, ID | DEC 2016

Marc made the whole process easy, even my attorney commented on how nice it was to work with Guaranteed Rate. Using Transfersafe made the process simple and assured my confidence for data security. I will absolutely work with Marc again in the future!

Thomas E. - Chicago, IL | JAN 2017

It was a great pleasure working with Jose Macias. He made easy and convenient to refinance my home!. I would definitely recommend Guaranteed Rate and Jose.

Enrique O. - 12/9/2016

Very happy with the service the mortgage specialist provided. He was very thorough, patient and knowledgeable!!

Hilda G. | 12/01/2016

Everything was handled in a professional and timely manner. I could not be more pleased.

Gary B. | December 2016

My load officer, Nick Dokken, did an outstanding job. He kept me updated on progress and assisted with the few issues that came up. He contributed greatly to my overall positive experience. Thank you!

Karl S. | Eugene, OR

Marcelo was excellent. He delivered superior customer service and was proactive in handling the loan. He's professionalism was superb demonstrated by his hands on the loan and communication skills. Whenever there was a moment where the loan appear to take a challenge or set back Marcelo was there to save the day and loan. Everything Marcelo did made it feel like a seamless process and thanks to him we have a loan and we are happy. We would refer clients to him and we would do business again...

Javier A. | 12/29/2016

Nick my loan officer and his team were very helpful and thorough! I used Guaranteed Rate already a second time. I plan to by an investment property again and definitely use him again! I have also referred 2 people already thanks for all your help!

Carlos M. | Berwyn, IL

Thanks to Nick and all his support staff that made this possible.

Akin A. | Murrieta, CA

Very easy steps to follow, prompt follow up to questions, I felt like Chris Dickey and the team handling my loan went the extra mile to get everything finished up sooner so my closing date could be moved up to better fit my schedule.

Jillian S. - 12/13/2016

Nick Dokken and his team was great! He made this loan happen when other companies could not. He went the extra mile. It was also very easy to upload and sign documents. Your system saved tons of time.

Michael K. | Williamsburg, VA

Nick was fantastic. He got back to me timely and always kept me in the loop.

Gregory P. | Chicago, IL

Very happy with the quick and easy loan service. Nick Dokken and his team were great.

Michael P. | Maple Grove, MN

Nick was awesome - I've done this before with other mortgage companies that were very hard to deal with and get in touch with - Nick did everything I ask him to do and more - great communication all the way through - super efficient!

John A. | Maple Grove, MN

Nick Dokken was great to work with and walked me through the process. In the future if I have a need I will definitely use him. Thanks.

Adam G. | Charlotte, NC

Chas was phenomenal, and very professional. Any question I had, no matter what time or day, he had it answered as quickly as possible. He made the entire process easy. I would definitely recommend Chas to anyone who was looking to refinance or to anyone who has mortgage questions in the future.

Bradley H. | December 2016


We have a philosophy to “lend where we live” and our Cuyler Street office has been originating loans in the Chicago area since 2013. Our office is right down the street from the Corporate office, in an urban loft space. In our market, we know that FHA, VA, Conventional and Jumbo loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. We work with a national footprint and as a result, borrowers will always receive immediate responses on loan inquiries.

We are excited to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal as it is invaluable to both clients and realtors because of the ease of application, security and speed. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

We have a work hard, play hard mentality at the Cuyler office. We put the customers first, and love to reward our team for doing so. We even took an office outing to iFly for some indoor skydiving. Here in Chicago, we’re never short on attractions. We look forward to the Blues Festival each year and Guaranteed Rate even walks in Chicago’s famous St. Patrick’s Day parade. We also love all of our local sports teams – Go Bears, Bulls, White Sox, Cubs, Blackhawks, Fire and Sky!

While it is important that our office has fun, we also are dedicated to giving back. We regularly support both the GR Foundation and the City of Lights. We love Chicago and are always interested in learning about new ways we can give back to our community!

Our branch is looking to grow its production by utilizing our Liftoff program to train new loan officers and maximize their growth curve. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for tenacious salespeople with the spirit to win in a lead based environment. It is our goal to become the #1 lender in the Chicago market, and we annually host our own GR Palooza, a big event to get our name out around town. Come grow with us!

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