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IL - Chicago Cuyler

Branch Manager: Patrick Ruffner
  • o: 312-667-1300
  • f: 773-328-1514
1806 W Cuyler Ave, Suites 1W and 2E, Chicago, IL 60613
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NMLS: 1001077
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TestimonialsCustomer testimonials Read more

Ryan Richardson has been so helpful and patient during this whole process! Thank you!

Christine M. - Chicago, IL | MAR 2017

Great experience. Ryan was knowledgeable and efficient under our timelines. Great job. Thanks for everything!

Elizabeth S. - Purcellville, VA | MAR 2017

This was the most painless process that I could have imagined! The paperwork was easy to complete online and throughout the process everyone was so friendly and responsive at all times! And Guaranteed Rate gave us the best rate, by far! We would definitely use them again AND recommend them!

Trent H. - Tucsan, AZ | MAR 2017

Ryan Richardson was fantastic. My husband and I were dreading refinancing our home because every loan/escrow process we had experienced in our past was a nightmare. I am so happy that Ryan called and continued to follow up. By far the best experience we have ever had and I would absolutely recommend others to Ryan and Guaranteed Rate again.

Andrew P. - San Diego, CA | JAN 2017

Matt and the entire team were absolutely awesome! Great communication and timeliness. Very thorough in answering our questions and leading us through each step of the process. Obtaining a loan through Guaranteed Rate was an extremely painless process.

Mike H. - Sammamish, WA | MAR 2017

Jim and his team treated me like family from the very first phone call straight through closing. Their knowledge of the many forms and documents, coupled with their ability to walk a "layman" through them, made the process a lot smoother. I'm grateful to them all for their assistance and would highly recommend them to those I know in need of this service

Dwayne L. - July | 2016

We went through the application and approval process smoothly. Jim's team gave us a list of specific documents they needed. After these documents were submitted, Jim's team reviewed them and quickly gave us feedback on what was missing. After a quick exchange of Q&A and submission of missing documents, Jim's team told us the submitted documents were together and the application was sent to the underwriter for approval. The process went without a hitch. We were funded and closing happened. This...

Branda H. - August | 2016

Jim was able to help us secure an extra $1500 credit by timing the lock for us. Whether it was just our lucky timing or his ability to get us locked at the right time, it was appreciated. Jim communicates quickly and is upfront throughout the entire process. I sent his name to a few colleagues purchasing or refinancing homes. Looking forward to working with Jim again on the next refi.

Richard W. - August | 2016

I had a really great experience working with Jim Blackburn and his team. Their was a 2hr time difference between Jim and I, but he made himself available day or night 7 days week. That kind of service was greatly appreciated and it was one of the things that made me give my business to Guaranteed Rate. The level of professionalism, attention to detail and maniacal focus on dates and gates was great and I look forward to working with Jim and team in the future.

William S. - August | 2016

Jim was awesome. He walked me through questions I had that caused me to cancel refinancing with other banks. Everything made sense. Thanks, Jim!

Tina L. - September | 2016

Jim Blackburn's whole team at Guaranteed Rate was awesome. From start to finish they made our loan easy. They even worked closely with the builder at the end of the process to make sure we closed on time.

Weston G. - September | 2016

Great teamwork. Jim was a wonderful professional.

Hisham S. - October | 2016

We faced some unusual circumstances getting my mortgage approved but the people at Guaranteed Rate worked hard and diligently to get everything taken care of. I would highly recommend them.

Nicholas B. - October | 2016

Marc Purvis and his staff did a great job...they got the job done in less than 30 days and we closed without any delays.

Keith L. | March 2017

Jose Macias my loan officer help me from day one to the very end. He made himself available 24/7. He understood the importance of owner a home, the challenges of owning a home, as well as the process of owning a home. He continuously throughout the process ensure that everything was running smoothly and on time.

JaPatrick G. - 03/06/2017

Will Hughes was awesome, he assured me that he will get me a home loan. Even when I was outbid several times, he always encouraged me that the right home will become available. Thank you, Will, Amber and Michelle for all your help. I will definitely work with your company again.

Monique M.J. | 3/17/2017

Will was extremely helpful, friendly & available at all times no matter what the question!!!

Jonathan P. | 3/24/2017

Nick Dokken was the absolute best. In having over 4 other loan officers at other lending institutions call me when I applied on LendingTree, Nick was the only one who took to the time to give me the information straight. He over-over-delivered. Any minor problems or miscommunication (which there were so few), Nick took ownership of. He was a true professional and made the process easier.

Daniel M. - February | 2017

From beginning to end it was a very pleasant experience, all along the way help was offered and everyone was eager to answer any questions. I would like to mention especially Chas Lilly, who really took the "fear" out of the refi process; he was very helpful, like a friend in the business. Thanks a lot Chas.

Stephen B. | 03/20/2017

This was my second time using Guaranteed Rate and both instances the support was fantastic. The process is quick and straight forward and everyone that I interacted with were very professional.

Wendell M. | 03/17/2017


We have a philosophy to “lend where we live” and our Cuyler Street office has been originating loans in the Chicago area since 2013. Our office is right down the street from the Corporate office, in an urban loft space. In our market, we know that FHA, VA, Conventional and Jumbo loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. We work with a national footprint and as a result, borrowers will always receive immediate responses on loan inquiries.

We are excited to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal as it is invaluable to both clients and realtors because of the ease of application, security and speed. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

We have a work hard, play hard mentality at the Cuyler office. We put the customers first, and love to reward our team for doing so. We even took an office outing to iFly for some indoor skydiving. Here in Chicago, we’re never short on attractions. We look forward to the Blues Festival each year and Guaranteed Rate even walks in Chicago’s famous St. Patrick’s Day parade. We also love all of our local sports teams – Go Bears, Bulls, White Sox, Cubs, Blackhawks, Fire and Sky!

While it is important that our office has fun, we also are dedicated to giving back. We regularly support both the GR Foundation and the City of Lights. We love Chicago and are always interested in learning about new ways we can give back to our community!

Our branch is looking to grow its production by utilizing our Liftoff program to train new loan officers and maximize their growth curve. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for tenacious salespeople with the spirit to win in a lead based environment. It is our goal to become the #1 lender in the Chicago market, and we annually host our own GR Palooza, a big event to get our name out around town. Come grow with us!

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