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IL - Chicago Cuyler

Branch Manager: Patrick Ruffner
  • o: 312-667-1300
  • f: 773-328-1514
1806 W Cuyler Ave, Suites 1W and 2E, Chicago, IL 60613
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NMLS: 1001077
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TestimonialsCustomer testimonials Read more

Ryan Richardson and Ray Scott were very helpful....almost seemed like I was working with a boutique firm.

Paul S. - Chicago, IL | FEB 2017

Ryan Richardson and Ray Scott were very helpful....almost seemed like I was working with a boutique firm.

Paul S. - Chicago, IL }

Thank you for such dedication to your customer's satisfaction!

Tim S. - Round Rock, TX | FEB 2017

Good service, Ryan was awesome throughout the process.

Adam K. - Worcester, MA | FEB 2017

Ryan was amazing! It was our first home loan and he always answered our questions quickly and thoroughly. He made this very stressful process simple and attainable.

Jennifer B. - Westminster, CA | DEC 2016

Everyone was friendly, responsive, patient and helpful. The process was easy compared to other refinances in the past. Great job!

Richard M. - Albuquerque, NM | DEC 2016

Matt McDevitt and his team (Vanessa Harrison, Tammie Douglass, and CJ Gutsmiedl) were absolutely fantastic and extremely helpful throughout every step of the process. We greatly appreciate all of the effort on their part. They definitely went above and beyond to help us achieve our dream of owning our home!!

Randy G. - Davidson, NC | FEB 2017

Ryan Richardson is such a great, professional, friendly and prompt person, he answered all of my questions, explaining all my inquiries and was such a big help from A to Z.

Mary G. - Fort Worth, TX | 2016

Matthew McDevitt and his whole team were fantastic from beginning to end of the loan process. I am very grateful for their attentiveness, professionalism, and knowledge. I will recommend Guaranteed Rate to friends and family and look forward to working with you in the future.

Terry L. - Brookfield, IL | JAN 2017

Matthew McDevitt and his team were outstanding all through the loan process. Matthew and team provided outstanding customer service and were a total pleasure to work with. I will definitely use Guaranteed Rate for future business and also highly recommend them to colleagues, family, and friends.

Ronald F. - Fresh Meadows, NY | JAN 2017

I could not have been happier working with Jim and his team. They were assiduous in their positive attitudes and erudite in their advice. Whenever I found myself confused by a process or an option, Jim was quick and precise in answering my questions. There was a very genuine personal care antecedent of their clearly streamlined and experienced process. Getting the loan was made meaningful, and the team pushed hard to give us the very best deal they could, above and beyond. Jim and the other...

Daniel F. | 12/28/2016

Jim and his team couldn't have made things easier. They were all knowledgeable, helpful, and friendly. I was very impressed by their professionalism and would not hesitate to recommend them to anyone.

Steven H. – Naperville, IL | JAN 2017

Marc made the whole process easy, even my attorney commented on how nice it was to work with Guaranteed Rate. Using Transfersafe made the process simple and assured my confidence for data security. I will absolutely work with Marc again in the future!

Thomas E. - Chicago, IL | JAN 2017

I worked with Jose Macias and Ray Scott while purchasing a home on a very short time frame. They worked tirelessly--responding to our e-mails immediately, and on nights and weekends--to get us to closing just four weeks after we first toured the property. Throughout the whole process, Jose and his team were responsive, helpful, and genuinely invested in getting us a great home in record time. Without a doubt, I would recommend Jose and Guaranteed Rate to anyone purchasing a home, and will...

William K. - February | 2017

From start to finish....and all the steps along the way.....Guaranteed Rate was AWESOME! Everyone on Patrick's team were great! My husband and I really appreciated the professionalism of all members on the team and each & everyone of their goals were the get the loan for us so we could move into our new home! Although the concept of obtaining a loan over the internet was a bit new to me as I'm a little old school thinking you need to walk into a building & talk to a live person to...

Tracy M. | December 2016

My loan officer Matt Carr, really listened to my concerns and was able to me get exactly what I needed. He answered all of my questions promptly and always kept me informed along the way. The rest of the team helped me along the way no matter how many times I called. It was a great experience. Closing was very convenient for us. They came to our house in the evening so my husband and myself did not have to miss work.

Richard J. - Frankfort, IL | FEB 2017

Everything was handled in a professional and timely manner. I could not be more pleased.

Gary B. | December 2016

Marcelo was excellent. He delivered superior customer service and was proactive in handling the loan. He's professionalism was superb demonstrated by his hands on the loan and communication skills. Whenever there was a moment where the loan appear to take a challenge or set back Marcelo was there to save the day and loan. Everything Marcelo did made it feel like a seamless process and thanks to him we have a loan and we are happy. We would refer clients to him and we would do business again...

Javier A. | 12/29/2016

Guaranteed Rate was able to get my investment property for over 10 years, re-financed in a short amount of time. The loan officer was very communicative and helpful in every step of the process. Thank you Guaranteed Rate.

Blaze B. | 1/17/2017

Chas was phenomenal, and very professional. Any question I had, no matter what time or day, he had it answered as quickly as possible. He made the entire process easy. I would definitely recommend Chas to anyone who was looking to refinance or to anyone who has mortgage questions in the future.

Bradley H. | December 2016


We have a philosophy to “lend where we live” and our Cuyler Street office has been originating loans in the Chicago area since 2013. Our office is right down the street from the Corporate office, in an urban loft space. In our market, we know that FHA, VA, Conventional and Jumbo loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. We work with a national footprint and as a result, borrowers will always receive immediate responses on loan inquiries.

We are excited to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal as it is invaluable to both clients and realtors because of the ease of application, security and speed. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

We have a work hard, play hard mentality at the Cuyler office. We put the customers first, and love to reward our team for doing so. We even took an office outing to iFly for some indoor skydiving. Here in Chicago, we’re never short on attractions. We look forward to the Blues Festival each year and Guaranteed Rate even walks in Chicago’s famous St. Patrick’s Day parade. We also love all of our local sports teams – Go Bears, Bulls, White Sox, Cubs, Blackhawks, Fire and Sky!

While it is important that our office has fun, we also are dedicated to giving back. We regularly support both the GR Foundation and the City of Lights. We love Chicago and are always interested in learning about new ways we can give back to our community!

Our branch is looking to grow its production by utilizing our Liftoff program to train new loan officers and maximize their growth curve. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for tenacious salespeople with the spirit to win in a lead based environment. It is our goal to become the #1 lender in the Chicago market, and we annually host our own GR Palooza, a big event to get our name out around town. Come grow with us!

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