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IL - Chicago Cuyler

Branch Manager: Patrick Ruffner
  • o: 312-667-1300
  • f: 773-328-1514
1800 W Cuyler Ave, 2W, Chicago, IL 60613
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NMLS: 1001077
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TestimonialsCustomer testimonials Read more

Mathew and his entire team were very professional and easy to contact when ever we needed a question answered.

Mark M. - Manteca, CA | OCT 2016

We cannot say enough about our positive experience with our loan officer Matt McDevitt and his team! Top notch!! Our inquiries were always responded to quickly and professionally. The loan refinance process was communicated clearly and executed flawlessly. We would not hesitate to use or recommend Guaranteed Rate. Again, we cannot thank Matt and his team enough for the experience and service we received from Guaranteed Rate!!!

Ann S. - Aurora, IL | OCT 2016

Ryan Richardson, our loan officer, made buying our first home a breeze! He got us into our dream home without breaking the bank. He kept us informed throughout the process and was a HUGE help in all areas. Thanks again!

Jason S. – Gallatin Gateway, MT | OCT 2016

Our loan officer, Ryan Richardson, was absolutely fantastic. From the handwritten card he sent early in the process, to hustling to get us cleared to close on a tight timeline I felt like I had someone in my corner working incredibly hard and willing to answer any of my questions. I would absolutely recommend Guaranteed Rate, and particularly Ryan, to anyone seeking a home loan.

Kelly J. – Chicago, IL | OCT 2016

Ryan Richardson provided A+ service. If I could not reach him immediately, he would call me back by the end of business to assist with whatever I needed. Very quick e-mail turnaround time. I feel like Ryan and his team went above and beyond. Frankly, I'm very impressed. I wasn't expecting this process to be so easy.

Mark J. – Deerfield, IL | OCT 2016

Thanks for making the process easy, straightforward and thorough!

Joanna R. – Chicago, IL | SEP 2016

Ryan Richardson was a true professional. We're very pleased with our experience with Guaranteed Rate.

Brian A. – San Rafael, CA | SEP 2016

Ryan is awesome. This is the second time I've worked with him in the past few months, wouldn't work with anyone else.

Jason S. – El Cerrito, CA | SEP 2016

Stephen produced great results for me and my wife with both an initial somewhat-out-of-the-ordinary purchase of a multi-family home and we also went back to him for a great refinancing two years later. Would definitely recommend!

Benjamin O. | AUG 2016

Stephen is exactly what you need in the lending process. When I was shopping around, I talked to several lenders and Stephen stood out as someone who was knowledgeable, working with my best interests in mind, responsive, and patient with my million questions. I trusted him. And that financing went so well, we are now doing out second transaction with him.

Patti G. | AUG 2016

As part of my company's extended "soft" benefit's came into contact and worked with Stephen on a refi (twice) - great experience, very easy to work with, very responsive. I highly recommend him.

Bill S. | AUG 2016

Stephen has helped me a couple of times in the past, most recently with a refinance on my current home. After doing the initial closing he reached out months later to notify me of better rates. He was amazing to work with, very thorough, informative and incredibly personable.

Eric D. | SEP 2016

Stephen helped me with my mortgage and then also with refinancing. He has shown great due diligence and did a great job throughout. He is very customer oriented and always quick in responding to questions. I recommend him for anyone looking excellent service for mortgage or refinancing their house.

Sami T. | SEP 2016

Stephen is very responsive and helpful throughout the refinancing process. Very pleased with the level of service provided by him and his team.

Michael R. | SEP 2016

We have gone thru the application and approval process smoothly. Jim's team gave us a list of specific documents they need. After these documents were submitted, Jim's team reviewed them and quickly gave us feedback on what's missing. After a quick exchange of QA and submission of missing documents, Jim's team told us the submitted documents were together and the application is in the underwriter for approval.The process went without a hitch. We were funded and closing happened. This is by far...

Branda H. -Stroudsburg, PA |AUG 2016

I had a really great experience working with Jim Blackburn and his team. Their was a 2hr time difference between Jim and I but he made himself available day or night 7 days week. That kind of service was greatly appreciated and it was one of the things that made me give my business to Guaranteed Rate. The level of professionalism, attention to detail and maniacal focus on dates and gates was great and I look forward to working with Jim and team in the future.

William S. -Tigard, OR |AUG 2016

Jim was able to help us secure an extra $1500 credit by timing the lock for us. Whether it was just our lucky timing or his ability to get us locked at the right time, it was appreciated. Jim communicates quickly and is upfront throughout the entire process. I've sent his name to a few colleagues purchasing or refinancing homes but am not sure if they took me up on the lead or not. Looking forward to working with Jim again on the next refi.

Richard W.- Woodinville, WA |AUG 2016

I just wanted to write a brief note regarding my recent outstanding experience with my loan officer, Jose Macias. As a first time home buyer, Jose really put in a lot effort to keep me informed and motivated throughout the entire process. Jose was extremely helpful and my husband and I truly enjoyed working with him. Thank you Jose for being so dedicated and helpful.! My overall experience with Guaranteed Rate was great and the majority of that satisfaction comes from working with Jose and the...

Kimberly C. | October 2016

Marcelo Barahona, the person I was in contact with from Guaranteed Rate was excellent. He was very knowledgeable and promptly answered all questions and concerns that arose. Because of his organization and attention to detail, my loan process was a breeze.

Cray P.

Brendan Harrison was my loan officer. He was fabulous to work with!. He was extremely knowledgeable and he was prompt with all of my calls and email communication. I was thoroughly impressed with his work ethic and professionalism. I remember that his initial email said something like...."it was his goal to make this an experience that I would want to share with others" and he was right! I am a first time buyer so he had his work cut out at the start. He was patient and very willing to repeat,...

Andrea K. | 10/14/2016


We have a philosophy to “lend where we live” and our Cuyler Street office has been originating loans in the Chicago area since 2013. Our office is right down the street from the Corporate office, in an urban loft space. In our market, we know that FHA, VA, Conventional and Jumbo loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. We work with a national footprint and as a result, borrowers will always receive immediate responses on loan inquiries.

We are excited to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal as it is invaluable to both clients and realtors because of the ease of application, security and speed. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

We have a work hard, play hard mentality at the Cuyler office. We put the customers first, and love to reward our team for doing so. We even took an office outing to iFly for some indoor skydiving. Here in Chicago, we’re never short on attractions. We look forward to the Blues Festival each year and Guaranteed Rate even walks in Chicago’s famous St. Patrick’s Day parade. We also love all of our local sports teams – Go Bears, Bulls, White Sox, Cubs, Blackhawks, Fire and Sky!

While it is important that our office has fun, we also are dedicated to giving back. We regularly support both the GR Foundation and the City of Lights. We love Chicago and are always interested in learning about new ways we can give back to our community!

Our branch is looking to grow its production by utilizing our Liftoff program to train new loan officers and maximize their growth curve. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for tenacious salespeople with the spirit to win in a lead based environment. It is our goal to become the #1 lender in the Chicago market, and we annually host our own GR Palooza, a big event to get our name out around town. Come grow with us!

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