Matt McDevitt and his team (Vanessa Harrison, Tammie Douglass, and CJ Gutsmiedl) were absolutely fantastic and extremely helpful throughout every step of the process. We greatly appreciate all of the effort on their part. They definitely went above and beyond to help us achieve our dream of owning our home!!
Randy G. - Davidson, NC | FEB 2017
The loan team was very responsive and helpful in explaining the process and the details as we progressed through the loan.
William P. - May | 2018
Stephen and his team were fantastic. Stephen was always receptive and was readily available to answer any questions or concerns that we had with the loan process. We were at first hesitant in working with Guaranteed Rate since everything was done remotely, while we were based out of NY. However Stephen and his team made closing the loan seamless and we successfully closed on time. We also were able to lock in an attractive rate per Stephen's recommendations. I would highly recommend Stephen and...
Harry S. - Jericho, NY | FEB. 2018
Even though I was a 1st time Home buyer, I had some knowledge of the Home purchase process. What I did not expect was how fast and thorough Stephen and his team work. They answered all my questions no matter how dumb and responding no later than a day. He was also willing to explain something if I didn’t understand it. Awesome guy and even better mortgage specialist.
Roger H. - Atlanta, GA | JAN. 2018
As a first-time home buyer, I was very nervous and honestly had no idea how the process went, or what to expect. Everyone was very nice, and answered all the silly questions I had, and made me feel very secure in my decision, not only to purchase a home, but to finance it through Guaranteed Rate. When I had trouble finding a qualified realtor, Stephen even recommended a realtor who found me the perfect home. I'm very happy that I chose Guaranteed Rate, and I would definitely work with them...
Sara S.- Chicago,IL | MAY 2016
The team I worked with on my loan, Jeff, Tyler, Brianna, and especially my hero Jesse Polonus, made my loan process seamless and very quick!! I was able to close earlier than originally thought. Thank you for making my home loan process enjoyable!!
Darcy L. - Grapevine, TX | April 2018
The staff Kia, Tammie and Vanessa were great. They walked me through all the process, kept me informed and answered all of my questions. I would use Guaranteed Rate in the future if I need to and would to my family and friends if needed.
Bibi B. - April | 2018
Jim went the extra mile to help me! I'm already recommending a friend to him!
Michael G. -- Montgomery, IL 8/25/2014
Matthew Carr was an excellent loan officer to work with. Probably the best I've dealt with. His professionalism and quick response times were vital and ultimately what made this an enjoyable experience. He was so easy to get a hold of which really makes a difference. Some lenders take days and weeks to get a hold of. Also most importantly he did a great job keeping up to date and informed every step of the way. I would highly recommend him to any of my network of friends and family.
Charles S. – Washington Township, MI | JUN 2016
I would like to personally thank Alex Fletcher, he has been with me since the beginning! It was a rough ride, but you were there for me 100% and I am so thankful for everything that you have done! I love my forever home <3 I thank you from the bottom of my heart! You are amazing! I will definitely keep in touch with you. You and the team...which include Jason, Tammie, Vanessa, Stephanie...thank you all! I am forever grateful!
Nicole B. | May 2018
Will Hughes is the best at what he does. He and his team were fantastic. I never had a loan officer and his team be right on the money about everything. I will reuse, and refer everyone that needs a loan to, Guaranteed Rate and to Will and his team. Thank you on a no hassle, no stress process on a loan. Never have I had a loan be so simple and stress-free.
Michael M.-West Allis,WI | JUN 2016
Great online tools. Great communication from the team. Outstanding job....and a great rate! Thanks so much!
Greg F. - August | 2017
(1/2) I am absolutely thrilled with Guaranteed Rate and the service provided by Will Hughes and his Team. I purchased my new home in Brookfield, Wisconsin on June 27, 2016 and while I've been a bit busy since then unpacking, etc., I wanted to make sure not to let too much time pass without letting you know what a pleasure it was working with Will. As I'm sure Will can attest, I'm a bit "high strung" but his personality, knowledge and customer service skills certainly put me at ease during the...
Tracey U. - 7/7/2016
Jason was great to work with! He was professional and always followed through with what he said he was going to do.
Michael M. | March 2018
Easy, Convenient, Excellent Service, Kia Gostovic was Great.
Jorge N. | July 2017
My wife and I had an excellent experience with obtaining our first mortgage through Guaranteed Rate. John provided exceptional customer service and we were thankful to have been able to work with him. He did a great job making sure we were clear on the steps of the process and how to make it go quickly as possible. He always took responsibility if something did not go as planned, even if it was not his fault. Simply put, we felt like we were in good hands. Tyler and Amanda were very help and...
Kellen L. - April | 2017
My initial contact was with Richard Robinson and I couldn't have asked for a better experience. Richard was there every step of the way and worked to get me a better deal than the other two companies I was already working with. I would recommend Richard and Guaranteed Rate to anyone looking for a great experience.
Sheri E. | November 2017
Amanda Marquet was my loan officer... She was always courteous and warm. Amanda was available and helpful with any questions or problems. I felt that I could totally trust her. I would highly recommend her.
Marian H - Evanston, WY | Feb. 2016
"Tim made sure everything went perfectly and followed up with all parties. Tim was very responsive and answered all of my questions thoroughly and I would recommend him to my colleagues and friends. Excellent job Tim!"
Paul R. -- Chicago, IL. -- 5/ 2013
"Matt McDevitt was great."
Craig W. --- Superior, CO. --- 7/2013