Marsha Gandy was a pleasure to work with! She was responsive by email and phone, easily accessible, seemingly 24 hrs a day, and was patient and friendly when explaining concepts to me, a first-time homebuyer. Marsha was the glue that kept this process together, and I appreciated having her to work with. She understood and resolved our concerns regarding the seller's unexpected delay of closing and locked loan rates -- overall, she was excellent!
Sejal S. - Davie, FL | JUL 2017
Marsha Gandy and her team made our home buying experience an excellent one from beginning to end. We are very grateful to have had such a professional team working with us. My husband and I couldn't be happier with our new home and would like to thank Guaranteed Rate for helping us achieve our dream.
Juan S. - West Palm Beach, FL | JUN 2017
I was so impressed with Marsha Gandy, her team and all at Guaranteed Rate that helped me through this loan process. I applied for a VA Loan, at a time that I had a tremendous amount going on in my life. Marsha and her team in perfect unison with my realtor guided me right through this process in an amazingly short time period. They were in constant contact and always available when I had questions or concerns. All of they're collective professionalism, knowledge, understanding and kindness...
Brian Murphy - Hypoluxo, FL | JUN 2017
Marsha's team made getting our house a walk in the park! She was there at every step of the way. It was an absolute pleasure.
Joseph M. - Boynton Beach, FL | JUN 2017
The initial disclosure document is intimidating and caused me a lot of stress over the "over" estimates. But Mr. Bristol, in one quick email, explained the process and reassured me that the numbers typically drop. He was more than right, and gave me the best phone call on the morning of the closing which lowered my cash out. His open communication was a key to the success of this loan.
Mark A. - 6/27/17
Marsha Gandy and her team are amazing! Truly professional group who obviously care for their clients and their work.
Joseph M. - Cooper City, FL | MAY 2017
From the beginning of this process they were all great to work with and made this buying experience very easy. I can’t thank them enough for all they have done. Thank you! You guys are awesome!!!
Orestes H. - 5/31/17
Sharri and I want to thank you for everything you and your team did for our closing. We love our new home. You, Kalinda, Patricia, Rebecca, and others helped us stay calm and focused while others made it difficult.We greatly appreciate how available and helpful all of you were for all of our questions over these last 4 months. We will absolutely be referring our friends and family to Guaranteed Rate for their loans in the future.
Zach D. - Coconut Creek, FL | APR 2017
From the moment Paul and I met with both of you and left your office, I knew that we were in very capable hands and that would be the beginning and the end place in securing a loan. I would like to thank the both of you, Veronica, Domenica, (and anyone on your team behind the scenes that I did not communicate with directly) very much for a smooth journey in this process. This was a learning experience for me, and as an educator, right up my alley! The closing went equally well, and I thank...
Caterina S. - 5/3/17
You guys are the best and so helpful. Thank you Marsha and the whole gang for everything!!
Sharri D. - Coconut Creek, FL | APR 2017
My husband and I are first time home buyers and though we were filled with excitement, there was some dread in thinking about the entire process. Therefore, I am so grateful for Marc and his team for making the beginning steps of this process such a great experience! Any questions we had were answered in a timely manner. The whole pre-approval process was a breeze. After a 10-minute phone call, one afternoon, and a few e-mail exchanges the next day, my husband and I had our pre-approval letter....
Danielle G & Brandon C - 4/26/17
I had a great experience with Guaranteed Rate. Marsha Gandy navigated me through the underwriting process with ease. She had great suggestions along the way and I always felt I was in great hands. She brought her experience to bear in a couple of instances in a most impressive manner.
Juan D. - Boca Raton, FL | FEB 2017
We love all of your staff that worked together to put our loan in order, so we could have the closing on the date that was set. God bless you all, thank all of you lovely people we are very satisfied!
I & E Brown - 4/17
I closed today and just wanted to say THANK YOU for all your efforts, I really appreciate it. This was my second closing through Marc.... and the Team is good!!!
Sophia H. - 3/30/17
Marc Bristol was able to help me get the loan I needed to purchase my apartment in Palm Beach, Florida, in 3 weeks. We only had 1 hitch and that was a postponed closing, but it was mostly due to the storm and bank closing in New York City, where I do my banking. The transfer was delayed a day and while the Seller was not cooperative Marc Bristol stepped in and provided 1/2 of the penalty the Seller informed.
Russell N. -3 /20/17
I am very very happy with Mark Harrison my loan officer he help me to improve my score numbers a couple months before I start looking for my new home. When I was ready for the mortgage my score went very high and makes my mortgage process super easy and I close in 3 weeks, I really recommend Mark Harrison as your loan officer 5 stars! Thanks for all your help!
Alberto C. - 7-20-17
Mark and his team at Guaranteed Rate went above and beyond to help us through the process of obtaining our home. They work diligently to make sure they had all paperwork in order. Mark is an extraordinary, professional human being. He make himself available to us at any time day or night. He worked with us since day one, help us get our credit where he felt it suppose to be to get the loan till the day of closing. I will recommend him to anybody that's looking to purchase a home. He is loyal...
Christopher T. - 3/15/17
My Lender Dan and his team made the process simple and smooth. They worked tirelessly to answer all of my questions, even the very off the wall ones. Dan reassured me every step of the way during the loan process. Dan is the best of the best.
Patrick A. - 4/14/17
My loan agent Tammy Venter has to be the very best in the business. She made the process as smooth as possible. she stayed on top of everything from beginning to end. You knew what was happening at all times. She responded to correspondence right away. It was a pleasure working with her and the entire team. Thanks
Carla A. - 7/18/17
The loan officer and the mortgage consultant were extremely professionals, and the one thing we appreciated the most was that they kept in communications with us all along the process.
Ignacio A. - Miami, FL | JUL 2017