Elizabeth Smith was so patient. She helped me understand all the ins and outs of obtaining a mortgage. I'm so thankful that I had her in my corner when it got down to the nitty gritty. Thank you for helping me get into my home! We are so grateful!
Holly N. | 11/01/2016
Elizabeth Smith and her team did a nice job throughout our home buying process! Thank you Guaranteed Rate!
Michael R. | 10/03/2016
Elizabeth Smith was at all times during the loan process; professional, courteous, informative, always available, and most important, honest!! My wife and I would never consider anyone else except Elizabeth and would and will recommend her to everyone who may need her services !! I also want to compliment Ann Marie DiPonzio who was extremely helpful in all my contacts with her!!
Richard Y. | February 2016
It was a great experience, my loan officer was exceptional very knowledgeable and made it easy and clean as it was my first time buying a home. Honestly, thank you.
Eduardo R. | September 2016
We had a great experience with Guaranteed Rate. Elizabeth was so knowledgeable and helpful throughout the whole process, I think it took us longer to type an email than for her to respond. Elizabeth and Geneva make a fantastic power team. I would highly recommend Guaranteed Rate for anyone looking to purchase a home. They will guide you step by step.
Daniel M. | September 2016
Elizabeth and everyone else we dealt with were amazing! She got us a great rate and a quick closing, extremely professional and very thorough. I would use them again and recommend them without hesitation!
Jay B. | September 2016
Elizabeth Smith and Geneva Miner were just wonderful! They made the process quick and easy and even were able to close us early. They went above and beyond and really did whatever possible to help us and update us on status. I would definitely recommend them to my family and friends!
Peter B. | September 2016
Thank you for helping to make it a smooth and easy process!! :)
Jody S. | 08/17/2016
Outstanding performance is always appreciated and as Jill said, we know that when we see Guaranteed Rate on that pre-approval we know we can go to sleep that night and not worry about getting to the closing table. Thanks again for all your hard work!
Gail Bass | 08/12/2016
Thanks so much for all your prompt responses. I will absolutely let Gail know about the exceptional service you have given all on this transaction. I know when someone uses Guaranteed Rate, that we will be kept informed along the way and I don’t have to worry about not closing on time.
The Bass Group of Keller Williams | 08/12/2016
Elizabeth Smith went above and beyond anything we expected. She was truly amazing and will highly recommend her to others.
David W. May, 2016
Tom Pessemier is the best in the business and I'm very thankful to have him on my side. Tom is very professional and helpful and ensures a smooth and quick closing. Love that he can facilitate my refinance even though I live in Washington. His team was very helpful and I loved using docusign and transfersafe. The entire process was seamless and easy!!
Angela A.- North Port,FL | JUN 2016
Tom Pessemier made my loan process so enjoyable! He went above and beyond helping me out, being a first time homeowner, there were quite a few things I needed explained to me and Tom was a great help!
Kayleen D.- Manassas,VA | JUN 2016
I am very glad that I used a local establishment to guide me through the process. Florida has different elements than does Indiana. Also, a condo purchase has some unique challenges and requirements, as well. Elizabeth guided me thru the maze patiently and expertly. I would definitely contact Elizabeth and Guaranteed Rate again!
Ian went far above and beyond to ensure that we were able to purchase our dream home. He worked through some of the most complex and painstaking issues and was able to get them resolved...We will be sure to refer business to him in the future...Thank you so very much for all of your help!!
Ian and his team were fantastic to work with from the beginning of the process until the end.
Ian was fabulous and such a pleasure to work with. He was patient and explained everything in a simple manner with constant follow up throughout the whole process!!!
Jaime C. June 2016
Everybody I dealt with was excellent!! Each made me feel very comfortable throughout the process. Thanks you all so much for being available and working with me! Very grateful to have chosen Guaranteed Rate! Thanks again.
James W. - SARASOTA, FL | AUG 2016
Ian was great. He was very helpful and always available to answer any questions or address concerns that came up. He made the process as easy and as painless as could be.
Ian MacKinnon was the absolute best to work with. He made everything easy to understand and made me feel like he was working for me by looking out for my interests and not against me. He always made himself readily available and provided quick and accurate responses to my many questions. Because of Ian, I would absolutely use Guaranteed Rate for my next mortgage as well as recommend him to my friends and family.