The process was very smooth. I was very appreciative of the time Joe, and especially Nico took to explain the process and answer any questions that I had. They were very responsive and easy to work with throughout the whole experience.
Shannon L. July 2017
Jeff Crain and his staff (Joe and Nico) all worked together to secure the loan for my condo. They were great at getting things done and making me feel comfortable with the process.
James V. | June 2017
Jeff Crain and his team were always accessible and willing to answer any and all questions we had. Thank you for making this process as easy as possible.
Donald M. | June 2017
I felt that everyone had my best interest at heart and they would email me sometimes at midnight or 1:00am. They made sure I met every deadline. I would definitely recommend them and use them again.
Michelle H. | 06/09/2017
Jeff Crain and his team were amazing. Thank you all.
Robert C. | 06/08/2017
Jeff Crain was a wealth of knowledge and made the loan process very easy. Any time I had a question, he made himself available to work through the different scenarios. There was one slight miscommunication regarding some closing funds, but Jeff and his team worked with me to fix the issue and provide a very quick, smooth closing!
Claire C. | 06/06/2017
Everyone was very helpful. The online document signing and tracking made it quick and easy to get information to and from. Everyone returned calls quickly and we were given answers that made it easy to close. We could not be happier! Thank you!
Michael O. | 05/31/2017
Jeff, Joe, and Nico were excellent. They answered all of my questions very promptly and thoroughly and made the process easy to navigate. I would absolutely use Guaranteed Rate again based on my experience!
Adam G. - 5/25/2017
Jeff went up and above to make it easy, quick and beat the other guy pretty bad. His communication was quick, concise, informative and accommodated my schedule. It was a please working with Jeff and Nico.
Michael Y. | 05/26/2017
Jeff was incredible from our first phone call. Professional, knowledgeable, prompt, concise and accurate. My experience with his team was the same.
Melody T. | 05/15/2017
Jeff was great from start to finish. Just seemed like the process slowed down once was at final stage and waiting for the underwriters to sign off. I am over all pleased with the service and would use Jeff and Guaranteed Rate again. The complete process was completed in like 47 days.
Charles S. | 05/16/2017
Purchasing a home can be a daunting experience and more so while preparing to sell your existing home. Guaranteed Rate made to hectic process very smooth and easy. We were made to feel welcome and at ease. I would not hesitate to use Guaranteed Rate again and will pass along our experience and will certainly recommend them to anyone I find in need of their services.
Robert A, | 05/03/2017
I have already recommended you to 2 others and one has closed on their loan. You are my "go-to" guys for loans now. Thanks for everything!
John H. | 04/28/2017
Jeff and his team, Nico, Joe, Ian, and Lesley made our experience one of the smoothest I could have ever imagined!
Michael P. | 05/03/2017
The team made the entire process seamless and efficient and kept me updated at every step of the way!
Jacklyn P. | 04/28/2017
I cannot say enough how happy we are with the way your team worked like a well-oiled machine delivering results. I will recommend your guys to anyone I know and I know that they will be in great hands. Once again thank you so much for everything. Chloe and I are forever in your debt my friend.
Eddie R. | 04/28/2017
Jeff and his team did a great job answering all my questions, and always responded promptly to all of my concerns. Jeff is extremely knowledgeable, and was patient with me to help me understand any questions along the way
Kay L. - 4/12/2017
The communication and assistance was absolutely amazing. There were a lot of hiccups along the way and everyone involved, Jeff, Nico, and Joe were all so helpful and always had a solution to every problem. I wouldn't be a homeowner right now if it weren't for these guys. Thank you!
Deanna F. - April | 2017
They were amazing!!!!
Jennifer B. - April | 2017
Jeff, Nico, Joe, Christine, and everyone else involved with this loan were so kind and considerate all through the transaction. I've done business with Jeff Crain before and he was just as professional this time as he was the last time I used his services. All in all it was a pleasant and efficient process that went so successful. thank you
Barry C. | 3/28/2017