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I was helped by Samantha Helton and she helped me every step of the way. Very satisfied with her service and with Guaranteed Rate.
Ariel C. | September 2018
Jolene Moes was very professional, extremely knowledgeable and easy to work with. I had not been through the home purchase process in over 20 years. The last time my husband took care of everything, he has since passed away, and I was very worried to go through this process on my own. Jolene took on my loan the end of October, and she explained everything to me so thoroughly she had my loan clear to close in less than two weeks. After hearing horror stories from friends who have recently bought...
Madeline B. | November 2018
Very positive experience, everything went smooth as glass through the whole process. With all the hoops you have to jump through to buy a house this was one area I didn't have to worry about. Samanthia Helton is the most professional, knowledgeable, informative, helpful, positive loan officer I have ever worked with when buying a home. She saved me quite a bit on my mortgage payment because of her expertise and doing what she does best, helping clients. A real asset to your company. I would...
Victoria S. | June 2018
Samanthia Helton was an awesome loan officer, extremely accessible. As a first time home buyer, I had lots of questions and Samanthia handled them all carefully, completely and promptly.
Warren E. | June 2018
Jolene could not have made our loan experience any easier. I have already recommended her to my son and she is in the process of helping him buy his first home.
Edgar M. | April 2018
Samantha was excellent to work with and always took the time to break everything down and explain it to me. I called her almost daily throughout the entire process and she responded immediately every time. Couldn't have asked for better service.
Christopher F. - North Port, FL. - September 2017
Jolene was excellent to work with from start to finish! She made what could have been a very intimidating process very streamlined and easy to handle. Jolene was very clear on everything so there was very little to question. I don't think we ran into any issues at all. I was very intimidated by the home buying process based on stories I've heard. My experience was exceptional!
I have purchased homes in the past, and i have NEVER had it go so smooth, and my mortgage broker, Jolene Moes, went over and beyond anyone in the past. She also knew more and did more for me than my realtor. My closing was exactly when she said it would be, and that has never happened in the past with other brokers. I was not any case either. I am self employed, making it more of a challenge, but you would never know with Jolene. Kind, friendly, and attentive!
Samantha was best loan officer I've ever worked with. I feel she went beyond her means to help me! I would recommend her to all my friends and family. Thank you Sam for making are dream come true.
Timothy B. - Cincinnati,OH | OCT 2016
Jolene was wonderful to work with. She kept.us updated at all times as to the status of our refi. Always professional and curious to our needs. I will definitely refer Guaranteed Rate and Jolene to anyone needing loan services. Thank you for all your help.
Todd Z. – Oviedo, FL | Dec. 2014
This is the second time I have used Samanthia Helton and her team for a mortgage and they make the entire process seem very easy and though it can be very stressful they simplify it so it is not. She is always available in the evenings to contact and in today's busy life that makes the process flow better with less time waiting for people to get back to you. I have been 100% satisfied both times with their professionalism and speed at which they help you close on your home!
Daniel R. -Miamisburg, OH | SEP 2016
Jolene was such a big help to me as a first-time home buyer. She was always available to answer any questions or explain any documents she was sending to me. She did a great job of breaking down the numbers in a way that I would understand. I liked that she asked me for the majority of the necessary loan documents up front, because it just made the whole process smoother and easier. She always made herself available, and I really appreciated that. Jolene was always upfront and honest with me,...
Tyler B. -- Milton, FL 6/30/2014
Samanthia was extremely helpful!
Erik M. - Amelia, OH | SEP 2016
Samantha Helton is a pleasure to work with, she is very professional and gets things done.
Adam H.-West Union, OH | SEP 2016
Samanthia is great!
Filipe P.-Port Charlotte, FL | MAY 2016
Hey, check out this amazing review from Jenelle about Jolene! “Guaranteed Rate and Jolene Moes were amazing! I can't say enough great things about my experience with this company. Jolene made the home lending process very easy and straight forward. She helped me every step of the way and had great communication daily through email, text and phone. She was genuine, honest and hardworking!”
Jenelle H. -- Orlando, FL – 5/2013
Samanthia went above and beyond the call of duty, she's a great asset to Guaranteed rate.
Rosario S.-Port Charlotte, FL | MAY 2016
Kirk Taylor was extremely professional and organized!
Jared Q. -- Chicago, IL 7/11/2014
My loan officer was perfect! Samanthia is very knowledgeable, confident and efficient. It was a real pleasure working with Samanthia and her professional team
Valerie M. – Port Charlotte, FL | June 2015
"I've had multiple clients use Kirk and he always does a great job. He's very detailed and makes sure everything is in order."
Vince Keller --- Real Estate Professional
Guaranteed Rate Office in Fort Myers, FLHere at Guaranteed Rate, we have a philosophy to “lend where we live” and our qualified team of originators in the Fort Myers branch have over 100 years of combined experience lending in Lee and Collier Counties. In our market, we know that Jumbo loans and Condo financing are important to you and we are dedicated to meeting those needs, and also are armed with a full array of loan products, including FHA, VA and USDA, so that we can meet all of your lending needs.
We strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. While each of these are important to our success, our office embodies the “Put the Customer First” core value as we always do what is best for the customer. We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it’s safe, fast and secure. It also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval! With the beautiful beaches of sunny, warm Florida, we love to get outside and enjoy the weather. As Fort Myers is the home to Thomas Edison’s former winter residence, we also look forward to the Edison Festival of Lights each year. While it is important that our office has fun and each team member loves their job, we also are dedicated to giving back. We love Fort Myers and are always interested in learning about new ways we can give back to our community! Our office even participated in a Thanksgiving Food Bank Drive for our local Harry Chapin food bank. Our branch is looking to grow its production this year, so if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team members that are well-trained. Come grow with us!