Tracy Padgett of Guaranteed Rate and her team of associates were AWESOME!!! Tracy was extremely knowledgeable, patient and kind throughout the whole process. I couldn't have asked for a better mortgage experience as a first-time homeowner! Should I ever need to refinance or even buy a new home in the future, my go to will be Tracy Padgett of Guaranteed Rate! And, I will definitely be recommending my friends and family to Tracy Padgett and her team for their home loan needs. Very pleased and...
Linda S.-Schererville, IN | NOV 2016
Tracy Padgett was extremely knowledgeable, professional and made us feel at ease throughout the loan process. Tracy was efficient and patient in answering all my questions. I will definitely recommend her to family and friends and should we need her services in the future, Tracy will be the first one we will call. Tracy Padgett is the best at what she does!
Peter K.-Cedar Lake,IN | NOV 2016
We are BEYOND satisfied with our Loan Officer, Tracy Padgett. She is everything we needed when buying our first home. From our initial phone call, all the way to closing, she was with us every step of the way to keep us informed and prepared. I highly recommend her team to everyone. When it comes time to buy our next house, Guaranteed Rate will be our first phone call!
Steven D. | 10/04/2016
Simple process. Excellent mortgage rates. Matt Bryant helped us obtain our first home loan in 2012 after our bank failed to do so. We have been set on Guaranteed Rate ever since. Matt is excellent at his job and a pleasure to work with. Our business is his to lose, and I highly doubt that will ever happen.
Greg D. - 10/3/2016
Our loan was done very fast and professionally by Matt Bryant. This is our second time working with Matt and his team. Thanks for all your help. We will work with you in the future.
I have to say that this has been one of most memorable, professional, and fun processes I have ever gone through. The entire team really knew their role and how to get things done. Beth Buss gave me a plan, instructed me on what documents are needed and when. Answered all questions and concerns to my satisfaction always available by way of email, text message or verbal communication really thankful that I was able to be a client of hers, Beth really is awesome! My loan coordinator Kimberly...
Jinnie G. – 7/12/2016
The experience was very smooth and stress free!
Scott T.-Demotte,IN | JUN 2016
Tracy Padgett and her team worked on my mortgage and I could not be happier with the service they provided. I am more than pleased with the exceptional service I received with Guaranteed Rate. Every phone call and email were answered almost immediately. They were extremely knowledgeable and I felt very comfortable putting my trust with them. I have never experienced a smoother transaction from start to finish. I would definitely use Guaranteed Rate again and I would most certainly refer them to...
Ryan J.-Elmhurst,IL | JUN 2016
Our loan officer, Matt Bryant did a superb job working with us and we would recommend him to anyone.
Matthew Bryant was just incredible, and everyone at Guaranteed Rate were amazing. However, Matthew Bryant kept us updated every step of the way, was super friendly and easy to talk to, and very quickly learned our personality quirks, and knew exactly when I would get nervous or stressed. When he knew, he would immediately contact me and ALWAYS made me feel so much better. As a result, our entire mortgage loan process was superb and very very easy. Everyone we told was shocked at how smoothly it...
Christopher Z. - April 11, 2016
Tracy did an excellent job of keeping me informed with anything that was going on in regards to the loan. She was very on top of everything and did make it really easy to continue along with the process. I would easily recommend her to anyone and most definitely will in the future.
Steve D. -Oak Lawn, IL | APR 2016
Tracy Padgett was great to work with. Tracy was very helpful throughout the loan process and was easy to get in contact with. I have and will recommend my family and friends to call Tracy for their mortgage needs.
Tim G. – Tinley Park, IL | MAY 2016
Rebecca Mott was great. Returned calls promptly and always had the answers. She made me feel comfortable and reassured every step of the way.
Cynthia Jo Z. - Naperville, IL | MAR 2016
It was an extreme pleasure to work with Matt Foley. He and his entire team were awesome.
Eleanor S. - Orland Park, IL | JUL 2016
My loan officer, Matt Foley, was outstanding! Matt explained things thoroughly, responded promptly to emails and phone calls and appropriately set my expectations. I was very pleased with my Guaranteed Rate experience.
Darren M. -Palos Heights, IL | MAR 2016
Billy, thank you so much for the great service. I just rated all to ratings for you. Thanks so much for getting us that awesome rate. You are the man!!!
Chris B. – 11/17/2016
We had such a pleasant experience with Guaranteed Rate. Billy Rapka was our loan officer and he was amazing every step of the way. He was always keeping us informed and notified as to what was going on with our loan. He worked tirelessly day and night to ensure our family was able to purchase the home of our dreams. He always did it with a smile on his face and made this so seamless and easy for us. Thank you!
Henry E. – 7/19/2016
Billy Rapka made the whole process quick and easy. This is my second refinance through Guaranteed Rate, and I would not hesitate to use Billy again if needed! Billy and his team are GREAT!
Brian L. – 5/9/2016
The entire loan processing team was stellar, painless. They were extremely timely in responding to all of my questions and concerns. I found them to be professional and as concerned for me as I was for myself. Billy Rapka went above and beyond to accommodate any issues, addressing any anxieties that I had during this process. He was available at every turn. Billy is a true asset to Guaranteed Rate, promote this person, reward him for his integrity. I would also like to comment on the...
Kristine B. – 6/21/2016
Billy answered all of our questions all along the way and was available to address any concerns that arose, even though there weren't very many. From start to finish this has been by far the most pleasant experience with a lending institution that we have ever had and that is saying a lot. I have a background in new construction sales and had to pre-qualify homeowners before sending them to our mortgage company, so I knew what I was in for with the paperwork. I had no idea that a refinance...
Joshua J. - 04/21/2016