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IL - Frankfort

Branch Manager: Rob Slovin
  • o: 630-364-7589
20646 Abbey Woods Ct N, Ste 203 & 204, Frankfort, IL 60423
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NMLS: 1031695
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TestimonialsCustomer testimonials Read more

We really enjoyed working with Tracy!! She was with us every step of the way and really simplified the loan process. Her response times were very quick and she delivered on all her promises. We are very satisfied and plan to recommend her to family and friends!!

Benjamin F. - Crown Point, IN | JAN 2017

I was very happy with Guaranteed Rate and Tracy did a wonderful job!

Alan W. - Peotone, IL | OCT 2016

I really appreciated the timely communication from my loan officer.

Dawn N. - Chicago, IL | JULY 2015

Our loan agent Tracy Padgett was so personable, knowledgeable & helpful! She always replied back quickly & was always very pleasant. We couldn't have been happier with her.

Dawn F. - Manhattan ,IL | OCT 2016

My loan officer, Tracy Padgett, was very personable and made me feel like she cared about me. I was able to call her cell phone and text her, and she got back to me within minutes sometimes. It was nice to know that she was local, and I wasn't talking to someone clear across the country.

John E.- Coal City, IL | JULY 2015

Tracy Padgett went above and beyond to make sure everything we needed was taken care of and that all of our questions got answered (IN A TIMELY MANNER). My wife and I, are the reason that she was late for several dinners and had to work many weekends, yet she never made us feel as though we were a bother or inconvenience. I now know finding a good loan officer is more than finding someone who offers you down payment assistance. What's down payment assistance if you fail to get your dream home...

Eric J.- Matteson, IL | JUNE 2016

Tracey Padgett was amazing. We were first time buyers and she made a stressful process so much easier for us. She always made us feel like we were in good hands. We were very thankful to have her.

Kristi W.- Cedar Lake, IN | DEC 2016

Tracy Padgett went beyond the call of duty. She reported to my request immediately even during non-work hours because of that, I was able to submit an offer immediately on my dream house. I would whole-heartedly recommend her to anyone interested in buying a home, refinance or whatever. She is AWESOME!

Sherene V.- Bellwood, IL | DEC 2016

Tracy Padgett was very helpful and knowledgeable. I never had a problem getting into contact with her and she was always able to answer any questions I had. She really made the entire process very easy.

Jeffrey D.- Highland, IN | DEC 2016

All of the loan officers at Rob Slovin's office were wonderful, including Rob. I thank them all from the bottom of my heart!

Jamie M. - March | 2017

Tracy Padgett and her team worked really hard to obtain a loan for us. We were relocating and they made it a seamless process. Thanks for all your time and effort!

Amy R.-Manhattan, IL | DEC 2016

Tracy Padgett of Guaranteed Rate and her team of associates were AWESOME!!! Tracy was extremely knowledgeable, patient and kind throughout the whole process. I couldn't have asked for a better mortgage experience as a first-time homeowner! Should I ever need to refinance or even buy a new home in the future, my go to will be Tracy Padgett of Guaranteed Rate! And, I will definitely be recommending my friends and family to Tracy Padgett and her team for their home loan needs. Very pleased and...

Linda S.-Schererville, IN | NOV 2016

Matthew is a very outstanding and experienced loan officer who understands the needs of his clients. He pulled off the impossible for me. He is very knowledgeable on the home buying business and willing to go the extra mile to make the transactions go smoothly. He is the best. He kept me posted on each step and was always up to date with any information. His attention to details, responsiveness to clients and diligent follow up throughout the process makes him an extraordinary loan officer....

Nelda F. - 1/18/2017

We loved all the help and understanding. We felt like it was working with friends. Definitely helped with my anxiety, while being understanding and patient. Really great people to work with! Highly recommend!

Nathan W. - February | 2017

Thank you so much for making this process so easy! It was our first home purchase and everyone who was a part of this process was professional, easy to work with, friendly and efficient. Shellie, Cynthia, Rob, Beth, Nathan, Jeff, Lindsey and everyone else we worked with was a super star! We so appreciate all of the time you spent making us better understand this process and making this such an easy transaction. We will definitely recommend your services to anyone looking to purchase a home....

Ananda B. – 12/30/2016

Matt Bryant and his team made the entire experience a breeze. Matt responds almost immediately to phone calls and emails. Matt's outgoing personality, sense of humor, and professionalism made what could be a stressful process, simple. I would definitely use Matt and Guaranteed Rate again and recommend to anyone looking for a mortgage. Thank You!

John F. - 12/8/16

Tracy Padgett was extremely knowledgeable, professional and made us feel at ease throughout the loan process. Tracy was efficient and patient in answering all my questions. I will definitely recommend her to family and friends and should we need her services in the future, Tracy will be the first one we will call. Tracy Padgett is the best at what she does!

Peter K.-Cedar Lake,IN | NOV 2016

Outstanding customer service and responsiveness. The staff was extremely courteous and professional. The loan officer had a personal touch and made me feel at ease.

Cheryl S. – 12/15/2016

Billy, I want to thank you for all your help and especially your patience with me. I never thought I would ever get a loan after all we’ve been through, but your persistence and your no-quit attitude got everything done for me. I have never experienced what you did for us because with the other places I dealt with throughout the years were all just business as usual. I appreciate your efforts and I will tell anyone else looking for a loan to contact you! Thank you so much.

Lupe P.

Billy, thank you so much for the great service. I just rated all to ratings for you. Thanks so much for getting us that awesome rate. You are the man!!!

Chris B. – 11/17/2016

About

We have a philosophy to “lend where we live” at Guaranteed Rate and our office has been originating loans in the Frankfort area since 2012. We’re happy to call the “Village with the 1890s Charm” and one of Chicago Magazine’s “Best Places to Live” our home. In our market, we know that Conventional, FHA and VA loans are important to you. We are committed to meeting those needs and have a full array of loan products, so that we can meet all of your lending needs.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage. This is priceless to both clients and realtors because it is quick and convenient. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

At Guaranteed Rate, you will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers, which is why we work by a set of Core Values. While each of these are important to our success, our office exemplifies the “Think Big and Solve Problems” core value. We are bold in our ideas and we challenge the status quo. When others are pessimistic and don’t see a way forward, we find a way to crush roadblocks.

Here in Frankfort, we have a work hard, play hard mentality. We held a Food Drive to benefit the Frankfort Food Pantry and raised over 2,000 pounds of food. As a result, we hosted a National Food Drive Appreciation party for our team. We love showing our support for our community any way we can and look forward to the Labor Day Weekend Frankfort Festival each year and also love to cheer on our Lincoln-Way East Griffins!

Our branch is looking to grow its production by furthering our involvement in the community this year. If you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team players that want to take their business to the next level. It is our branch’s goal to become the #1 lender in the Frankfort market. We even hosted our own GR Palooza at CD & Me, an event to get our name out around town that had over 600 attendees. Come grow with us!

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