We really enjoyed working with Tracy!! She was with us every step of the way and really simplified the loan process. Her response times were very quick and she delivered on all her promises. We are very satisfied and plan to recommend her to family and friends!!
Benjamin F. - Crown Point, IN | JAN 2017
I was very happy with Guaranteed Rate and Tracy did a wonderful job!
Alan W. - Peotone, IL | OCT 2016
I really appreciated the timely communication from my loan officer.
Dawn N. - Chicago, IL | JULY 2015
Our loan agent Tracy Padgett was so personable, knowledgeable & helpful! She always replied back quickly & was always very pleasant. We couldn't have been happier with her.
Dawn F. - Manhattan ,IL | OCT 2016
My loan officer, Tracy Padgett, was very personable and made me feel like she cared about me. I was able to call her cell phone and text her, and she got back to me within minutes sometimes. It was nice to know that she was local, and I wasn't talking to someone clear across the country.
John E.- Coal City, IL | JULY 2015
Tracy Padgett went above and beyond to make sure everything we needed was taken care of and that all of our questions got answered (IN A TIMELY MANNER). My wife and I, are the reason that she was late for several dinners and had to work many weekends, yet she never made us feel as though we were a bother or inconvenience. I now know finding a good loan officer is more than finding someone who offers you down payment assistance. What's down payment assistance if you fail to get your dream home...
Eric J.- Matteson, IL | JUNE 2016
Tracey Padgett was amazing. We were first time buyers and she made a stressful process so much easier for us. She always made us feel like we were in good hands. We were very thankful to have her.
Kristi W.- Cedar Lake, IN | DEC 2016
Tracy Padgett went beyond the call of duty. She reported to my request immediately even during non-work hours because of that, I was able to submit an offer immediately on my dream house. I would whole-heartedly recommend her to anyone interested in buying a home, refinance or whatever. She is AWESOME!
Sherene V.- Bellwood, IL | DEC 2016
Tracy Padgett was very helpful and knowledgeable. I never had a problem getting into contact with her and she was always able to answer any questions I had. She really made the entire process very easy.
Jeffrey D.- Highland, IN | DEC 2016
Tracy Padgett and her team worked really hard to obtain a loan for us. We were relocating and they made it a seamless process. Thanks for all your time and effort!
Amy R.-Manhattan, IL | DEC 2016
Tracy Padgett of Guaranteed Rate and her team of associates were AWESOME!!! Tracy was extremely knowledgeable, patient and kind throughout the whole process. I couldn't have asked for a better mortgage experience as a first-time homeowner! Should I ever need to refinance or even buy a new home in the future, my go to will be Tracy Padgett of Guaranteed Rate! And, I will definitely be recommending my friends and family to Tracy Padgett and her team for their home loan needs. Very pleased and...
Linda S.-Schererville, IN | NOV 2016
Matthew is a very outstanding and experienced loan officer who understands the needs of his clients. He pulled off the impossible for me. He is very knowledgeable on the home buying business and willing to go the extra mile to make the transactions go smoothly. He is the best. He kept me posted on each step and was always up to date with any information. His attention to details, responsiveness to clients and diligent follow up throughout the process makes him an extraordinary loan officer....
Nelda F. - 1/18/2017
Matt Bryant and his team made the entire experience a breeze. Matt responds almost immediately to phone calls and emails. Matt's outgoing personality, sense of humor, and professionalism made what could be a stressful process, simple. I would definitely use Matt and Guaranteed Rate again and recommend to anyone looking for a mortgage. Thank You!
John F. - 12/8/16
Thank you so much for making this process so easy! It was our first home purchase and everyone who was a part of this process was professional, easy to work with, friendly and efficient. Shellie, Cynthia, Rob, Beth, Nathan, Jeff, Lindsey and everyone else we worked with was a super star! We so appreciate all of the time you spent making us better understand this process and making this such an easy transaction. We will definitely recommend your services to anyone looking to purchase a home....
Ananda B. – 12/30/2016
Tracy Padgett was extremely knowledgeable, professional and made us feel at ease throughout the loan process. Tracy was efficient and patient in answering all my questions. I will definitely recommend her to family and friends and should we need her services in the future, Tracy will be the first one we will call. Tracy Padgett is the best at what she does!
Peter K.-Cedar Lake,IN | NOV 2016
Simple process. Excellent mortgage rates. Matt Bryant helped us obtain our first home loan in 2012 after our bank failed to do so. We have been set on Guaranteed Rate ever since. Matt is excellent at his job and a pleasure to work with. Our business is his to lose, and I highly doubt that will ever happen.
Greg D. - 10/3/2016
We are BEYOND satisfied with our Loan Officer, Tracy Padgett. She is everything we needed when buying our first home. From our initial phone call, all the way to closing, she was with us every step of the way to keep us informed and prepared. I highly recommend her team to everyone. When it comes time to buy our next house, Guaranteed Rate will be our first phone call!
Steven D. | 10/04/2016
Outstanding customer service and responsiveness. The staff was extremely courteous and professional. The loan officer had a personal touch and made me feel at ease.
Cheryl S. – 12/15/2016
Billy, I want to thank you for all your help and especially your patience with me. I never thought I would ever get a loan after all we’ve been through, but your persistence and your no-quit attitude got everything done for me. I have never experienced what you did for us because with the other places I dealt with throughout the years were all just business as usual. I appreciate your efforts and I will tell anyone else looking for a loan to contact you! Thank you so much.
Billy, thank you so much for the great service. I just rated all to ratings for you. Thanks so much for getting us that awesome rate. You are the man!!!
Chris B. – 11/17/2016