All of the loan officers at Rob Slovin's office were wonderful, including Rob. I thank them all from the bottom of my heart!
Jamie M. - March | 2017
The buying experience was so easy. Matt Bryant and the team were on top of everything every step of the way. Based on our experience, we would never use anyone else. Everyone I speak to about our home will hear about Matt and the team at Guaranteed Rate.
Sean L. | 3/29/2017
We loved all the help and understanding. We felt like it was working with friends. Definitely helped with my anxiety, while being understanding and patient. Really great people to work with! Highly recommend!
Nathan W. - February | 2017
Matthew is a very outstanding and experienced loan officer who understands the needs of his clients. He pulled off the impossible for me. He is very knowledgeable on the home buying business and willing to go the extra mile to make the transactions go smoothly. He is the best. He kept me posted on each step and was always up to date with any information. His attention to details, responsiveness to clients and diligent follow up throughout the process makes him an extraordinary loan officer....
Nelda F. - 1/18/2017
Thank you so much for making this process so easy! It was our first home purchase and everyone who was a part of this process was professional, easy to work with, friendly and efficient. Shellie, Cynthia, Rob, Beth, Nathan, Jeff, Lindsey and everyone else we worked with was a super star! We so appreciate all of the time you spent making us better understand this process and making this such an easy transaction. We will definitely recommend your services to anyone looking to purchase a home....
Ananda B. – 12/30/2016
Matt Bryant and his team made the entire experience a breeze. Matt responds almost immediately to phone calls and emails. Matt's outgoing personality, sense of humor, and professionalism made what could be a stressful process, simple. I would definitely use Matt and Guaranteed Rate again and recommend to anyone looking for a mortgage. Thank You!
John F. - 12/8/16
Simple process. Excellent mortgage rates. Matt Bryant helped us obtain our first home loan in 2012 after our bank failed to do so. We have been set on Guaranteed Rate ever since. Matt is excellent at his job and a pleasure to work with. Our business is his to lose, and I highly doubt that will ever happen.
Greg D. - 10/3/2016
Outstanding customer service and responsiveness. The staff was extremely courteous and professional. The loan officer had a personal touch and made me feel at ease.
Cheryl S. – 12/15/2016
Our loan was done very fast and professionally by Matt Bryant. This is our second time working with Matt and his team. Thanks for all your help. We will work with you in the future.
I have to say that this has been one of most memorable, professional, and fun processes I have ever gone through. The entire team really knew their role and how to get things done. Beth Buss gave me a plan, instructed me on what documents are needed and when. Answered all questions and concerns to my satisfaction always available by way of email, text message or verbal communication really thankful that I was able to be a client of hers, Beth really is awesome! My loan coordinator Kimberly...
Jinnie G. – 7/12/2016
Our loan officer, Matt Bryant did a superb job working with us and we would recommend him to anyone.
Billy Rapka and Guaranteed Rate made our home buying purchase easy! Thanks for everything!
Adam K. - April | 2017
Rebecca Mott was great. Returned calls promptly and always had the answers. She made me feel comfortable and reassured every step of the way.
Cynthia Jo Z. - Naperville, IL | MAR 2016
Billy Rapka, was outstanding! I suspect he will be running the company someday!! Billy was empathetic, responsive, and proactive!
Greg S. - April | 2017
Billy, I want to thank you for all your help and especially your patience with me. I never thought I would ever get a loan after all we’ve been through, but your persistence and your no-quit attitude got everything done for me. I have never experienced what you did for us because with the other places I dealt with throughout the years were all just business as usual. I appreciate your efforts and I will tell anyone else looking for a loan to contact you! Thank you so much.
Billy, thank you so much for the great service. I just rated all to ratings for you. Thanks so much for getting us that awesome rate. You are the man!!!
Chris B. – 11/17/2016
We had such a pleasant experience with Guaranteed Rate. Billy Rapka was our loan officer and he was amazing every step of the way. He was always keeping us informed and notified as to what was going on with our loan. He worked tirelessly day and night to ensure our family was able to purchase the home of our dreams. He always did it with a smile on his face and made this so seamless and easy for us. Thank you!
Henry E. – 7/19/2016
Billy Rapka made the whole process quick and easy. This is my second refinance through Guaranteed Rate, and I would not hesitate to use Billy again if needed! Billy and his team are GREAT!
Brian L. – 5/9/2016
The entire loan processing team was stellar, painless. They were extremely timely in responding to all of my questions and concerns. I found them to be professional and as concerned for me as I was for myself. Billy Rapka went above and beyond to accommodate any issues, addressing any anxieties that I had during this process. He was available at every turn. Billy is a true asset to Guaranteed Rate, promote this person, reward him for his integrity. I would also like to comment on the...
Kristine B. – 6/21/2016
Billy answered all of our questions all along the way and was available to address any concerns that arose, even though there weren't very many. From start to finish this has been by far the most pleasant experience with a lending institution that we have ever had and that is saying a lot. I have a background in new construction sales and had to pre-qualify homeowners before sending them to our mortgage company, so I knew what I was in for with the paperwork. I had no idea that a refinance...
Joshua J. - 04/21/2016