Tracy Padgett went beyond the call of duty. She reported to my request immediately even during non-work hours because of that, I was able to submit an offer immediately on my dream house. I would whole-heartedly recommend her to anyone interested in buying a home, refinance or whatever. She is AWESOME!
Sherene V.- Bellwood, IL | DEC 2016
Tracy Padgett was very helpful and knowledgeable. I never had a problem getting into contact with her and she was always able to answer any questions I had. She really made the entire process very easy.
Jeffrey D.- Highland, IN | DEC 2016
Tracy Padgett and her team worked really hard to obtain a loan for us. We were relocating and they made it a seamless process. Thanks for all your time and effort!
Amy R.-Manhattan, IL | DEC 2016
Tracy Padgett of Guaranteed Rate and her team of associates were AWESOME!!! Tracy was extremely knowledgeable, patient and kind throughout the whole process. I couldn't have asked for a better mortgage experience as a first-time homeowner! Should I ever need to refinance or even buy a new home in the future, my go to will be Tracy Padgett of Guaranteed Rate! And, I will definitely be recommending my friends and family to Tracy Padgett and her team for their home loan needs. Very pleased and...
Linda S.-Schererville, IN | NOV 2016
Thank you so much for making this process so easy! It was our first home purchase and everyone who was a part of this process was professional, easy to work with, friendly and efficient. Shellie, Cynthia, Rob, Beth, Nathan, Jeff, Lindsey and everyone else we worked with was a super star! We so appreciate all of the time you spent making us better understand this process and making this such an easy transaction. We will definitely recommend your services to anyone looking to purchase a home....
Ananda B. – 12/30/2016
Matt Bryant and his team made the entire experience a breeze. Matt responds almost immediately to phone calls and emails. Matt's outgoing personality, sense of humor, and professionalism made what could be a stressful process, simple. I would definitely use Matt and Guaranteed Rate again and recommend to anyone looking for a mortgage. Thank You!
John F. - 12/8/16
Tracy Padgett was extremely knowledgeable, professional and made us feel at ease throughout the loan process. Tracy was efficient and patient in answering all my questions. I will definitely recommend her to family and friends and should we need her services in the future, Tracy will be the first one we will call. Tracy Padgett is the best at what she does!
Peter K.-Cedar Lake,IN | NOV 2016
Outstanding customer service and responsiveness. The staff was extremely courteous and professional. The loan officer had a personal touch and made me feel at ease.
Cheryl S. – 12/15/2016
Simple process. Excellent mortgage rates. Matt Bryant helped us obtain our first home loan in 2012 after our bank failed to do so. We have been set on Guaranteed Rate ever since. Matt is excellent at his job and a pleasure to work with. Our business is his to lose, and I highly doubt that will ever happen.
Greg D. - 10/3/2016
We are BEYOND satisfied with our Loan Officer, Tracy Padgett. She is everything we needed when buying our first home. From our initial phone call, all the way to closing, she was with us every step of the way to keep us informed and prepared. I highly recommend her team to everyone. When it comes time to buy our next house, Guaranteed Rate will be our first phone call!
Steven D. | 10/04/2016
Our loan was done very fast and professionally by Matt Bryant. This is our second time working with Matt and his team. Thanks for all your help. We will work with you in the future.
The experience was very smooth and stress free!
Scott T.-Demotte,IN | JUN 2016
I have to say that this has been one of most memorable, professional, and fun processes I have ever gone through. The entire team really knew their role and how to get things done. Beth Buss gave me a plan, instructed me on what documents are needed and when. Answered all questions and concerns to my satisfaction always available by way of email, text message or verbal communication really thankful that I was able to be a client of hers, Beth really is awesome! My loan coordinator Kimberly...
Jinnie G. – 7/12/2016
Tracy Padgett and her team worked on my mortgage and I could not be happier with the service they provided. I am more than pleased with the exceptional service I received with Guaranteed Rate. Every phone call and email were answered almost immediately. They were extremely knowledgeable and I felt very comfortable putting my trust with them. I have never experienced a smoother transaction from start to finish. I would definitely use Guaranteed Rate again and I would most certainly refer them to...
Ryan J.-Elmhurst,IL | JUN 2016
Our loan officer, Matt Bryant did a superb job working with us and we would recommend him to anyone.
It was an extreme pleasure to work with Matt Foley. He and his entire team were awesome.
Eleanor S. - Orland Park, IL | JUL 2016
Billy, thank you so much for the great service. I just rated all to ratings for you. Thanks so much for getting us that awesome rate. You are the man!!!
Chris B. – 11/17/2016
We had such a pleasant experience with Guaranteed Rate. Billy Rapka was our loan officer and he was amazing every step of the way. He was always keeping us informed and notified as to what was going on with our loan. He worked tirelessly day and night to ensure our family was able to purchase the home of our dreams. He always did it with a smile on his face and made this so seamless and easy for us. Thank you!
Henry E. – 7/19/2016
Billy Rapka made the whole process quick and easy. This is my second refinance through Guaranteed Rate, and I would not hesitate to use Billy again if needed! Billy and his team are GREAT!
Brian L. – 5/9/2016
The entire loan processing team was stellar, painless. They were extremely timely in responding to all of my questions and concerns. I found them to be professional and as concerned for me as I was for myself. Billy Rapka went above and beyond to accommodate any issues, addressing any anxieties that I had during this process. He was available at every turn. Billy is a true asset to Guaranteed Rate, promote this person, reward him for his integrity. I would also like to comment on the...
Kristine B. – 6/21/2016