Fred was amazing, walked us thru every step, answered all our question all times of the day and even weekends! Best mortgage experience ever and we have bought 7 houses with mortgages to date!
I don't think I have the words to truly express the support and dedication I received from our loan officer, Fred Burt. He literally treated me like FAMILY. When Fred said "you can call me DAY or NIGHT....." he really meant it! I know this for a fact, because I would email him with questions all the time ... day or night. Working with Fred was probably THE most positive experience in this entire process. There were a few ups & downs in my deal, because we had a crazy tenant situation, but Fred...
Fred Burt was excellent in helping me through the process of acquiring my mortgage. From start to finish he answered any questions or concerns that I may have had as a first time buyer. Making the process effortless on my part. I couldn't be more happy with Guaranteed Rates service or professionalism. When I am ready to buy another home I will be contacting Fred again. Thank you!
From the first phone call to the Closing, Fred Burt and Guaranteed Rate made what is commonly known as a stressful process into an absolute pleasure. I shopped four other Lenders but Guaranteed Rate was the only one with the trifecta of perfection: the lowest rates, pristine customer service, and a modern, easy-to-use website to submit documentation and view the quickly moving progress of our mortgage!
My Guaranteed Rate representative, Dottie Shields, could not have been more pleasant, helpful, and professional through the entire process. What made it difficult for me was that my real estate purchase was a short sale. But Dottie's knowledge of the process and careful explanation of each phase gave me the understanding and patience needed for such an endeavor. Would highly recommend Dottie and Guarenteed Rate! Thank you.
Lisa G - Pleasantville, NJ | Feb. 2016
Paul and his team was always available to answer any questions we had about our mortgage loan and any feedback we had to provide in order to continue the process. He made us feel confident in all of the follow through. We knew we were in good hands! THANK YOU!
R. McPherson 19026
From the initial phone conversation, to the signing of the final paperwork everything was clearly explained and I felt that Paul and his team always had my best interests in mind. What sets Paul and his team apart from the competition is their incredible knowledge and the care and concern they express for their clients. I loved being able to follow along in the process using their website to upload documents and track progress I never felt out of the loop or had to wait for a callback.
G. Selgrath, 18966
Tom Fox was excellent! Extremely helpful throughout this process. Not sure any other company would have gone above and beyond as he and his team did!
Amanda L.- Shamong,NJ | JUN 2016
Completing everything digitally made the process very simple. Tom Fox responded quickly and effectively to my inquiries. It was a pleasure.
Luann M.- Marlton,NJ | JUN 2016
Paul and his team did an excellent job of offering me the best terms I could find by far, and providing excellent customer service at any time of day through the entire process.
Darryl K. - Jamison, PA | JUL 2016
Paul is awesome! Paul Zgalich and his team were very helpful throughout the entire loan process. Paul was recommended to us by our agent. This was our first time buying a home and we had a lot of questions. Paul was available any time we needed an advice. No matter what time of day it was, Paul answered all e-mails and phone calls promptly. From completing the application to closing on the house he took care of everything and made it all easy to understand. We appreciated his professionalism,...
Tom Fox and his team were really great throughout the process. They were very professional as they helped me get my mortgage.
Ankitkumar P.-Trenton,NJ | MAY 2016
From start to finish the team was there for me. They walked me through one step at a time, which made it stress free. I would definitely recommend them.
Walter D. -Browns Mills, NJ | APR 2016
Paul is the best in the business. Hands down. I have used Paul for years and tell everyone I know that they are doing themselves a disservice not calling Paul. He truly makes the process easy and effortless.
Michael S. -Fort Washington, PA | MAR 2016
The process from start to finish was very easy. I also liked that my questions were answered promptly and I had a person I could contact over the phone which made it much more personal.
Danielle R. -Philadelphia, PA | MAR 2016
Excellent service, and very accommodating to our busy schedule.
Kevin R. -Warrington, PA | APR 2016
Tom Fox and his team, Denise and Michelle, were absolutely amazing! They were always reachable even after business hours, they always explained everything so I understood what was going on at all times. I would highly recommend Tom to anyone I know that needs help!
Joseph P. -Trenton, NJ | APR 2016
" I found this company very reliable,and the staff were very helpful and knowledgeable.And I would like to thank Paul,Alison Fran and Joyce for all their help.."
Joseph H - Philadelphia, PA | Feb. 2016
Guaranteed Rate is extremely knowledgeable.They made my process incredibly easy and stress free. I would highly recommend them to anyone for their financial needs!
Julie C. -Bridgeton, NJ|MAR 2016
Thanks Gurcharan! You have been awesome and your company exceeded all my expectations. I shall definitely recommend you to my friends. I will keep you posted on the home and talk to you soon.