Jason and his team really worked with me through the whole process. Even when I was away, they were patient and made everything easy for me, while keeping my family's best interests at heart. Loved the DocuSign process; it made it easy while I was away. This team was amazing, and I already have recommended some of my colleagues to come and check them out. Felt like family!
James C. | July 2017
Mr. Jason answered my many questions and helped in anyway possible until my loan was finished. Thank you so much Mr. Jason & Guaranteed Rate!
Kyoko J. - 5/19/17
I would recommend Jason to everyone, he made this experience super easy and is a great guy.
Travis B. - 5/12/17
Jason was truly phenomenal and I would recommend him to anyone. He made time for our needs and got things accomplished faster than we anticipated. He is a true gentleman, scholar, and exceeded our expectations. He is a great representation of this company and sets himself apart from his peers through his professionalism. Couldn't have had our asked for more from this experience. Thanks Jason!
Omar P. - 5/24/17
Jason and his team are awesome and explained anything that I had a question about.
Dechandra J. - 5/16/17
Jason was amazing. He was there every step of the way and even helped us with getting our finances in a better situation for the purchase. He was always honest and straight forward which is how we work and therefore he was very easy to work with.
Amber C. - 4/28/17
Jason was awesome. He said he would let us know as soon as it was possible to refinance. He contacted us so fast it was great. The process was quick and easy. We also love how Jason knows us and our family. He makes the experience more like getting together with family. Would HIGHLY recommend!
Adrian M. - 4/18/17
AMAZING!!!!!!! Jason and his team will work as hard as possible to make sure they can get you into the home of your dreams. The mountain his team climbed to give our family a home of our own, was miraculous. I HIGHLY recommend Guaranteed Rate of Aiea for any and all of your home purchasing, refinancing, and selling needs. They will fight hard for you through the entire process! I can't say enough great things about this company.
Danielle M. - 4/20/17
Jason Scott and his team was extremely helpful, easy to work with, gave me all the information up front, and guided me through the process the whole way.
Solomon D. - 3/27/17
Rory and team were fabulous! The team was very responsive and explained the process as we proceeded.
Matthew H. | 05/18/2017
I work in a shipyard chasing down near impossible schedules for the government, my weekly schedules typically involve no less than 70 hrs/week often much more. Rory Tongg and his team made it a priority to adapt themselves to my schedule answering late night e-mails and phone calls they made all of the work they did behind the scenes seem easy to the point You wouldn't known I was even buying a home until the night of the actual mortgage signing which once again accommodated my schedule. Many...
Douglas E. | 05/24/2017
Rory Tongg was an excellent and knowledgeable loan officer who made my first time home buying experience simple and stress free. I feel very lucky to have worked with him through this process.
William G. | 05/04/2017
Mr. Rory Tongg really went above and beyond in helping us on this transaction. He monitored everything and informed us on all information from the very beginning. We were always at ease as first time home buyers with Mr. Tongg's assistance in every step of the process. He was very cordial and very professional when he communicated with us. He is an asset to your company and I would highly recommend him to an interested home buyer. Thank you very much. Andrew and Christine Castillo.
Andrew C. - 4/19/17
This was a great experience working with Rory. He made the process simple and easy to follow. He kept the entire process in a professional manner. Rory was very proactive and did not hesitate in providing us the latest updates during closing process. The atmosphere when visiting Rory's office at Guaranteed Rate felt like family taking care of family. We will recommend using Rory Tongg at Guaranteed Rate to friends and family in the future.
T. Woodrow - 4/18/17
The experience with guaranteed rate loans was very professional and we are very pleased of how fast and easy the process was.
Tommy W. - 4/12/17
I had never heard of Guaranteed Rate (GR) or at least never paid any mind. Rory Tongg was my Veterans United (VU) rep. I liked VU but when Rory moved to GR, I followed him and requested a refi. He educated me about some of GR's advantages and I knew I made the right choice. From now on it's GR for my future transactions, thanks to Mr. Rory Tongg!
Daniel G. | 03/27/2017
I never heard of Guaranteed Rate (GR) or at least never paid any mind. Rory Tongg was my (VU) rep. I liked VU but when Rory moved to GR, I followed him and requested a refi. He educated me about some of GR's advantages and I knew I made the right choice. From now on it's GR for my future transactions, thanks to Mr. Rory Tongg!
Daniel G. - 3/27/17
Rory Tongg made this experience a great one. His professionalism, charisma, and dependability is something all loan officers should strive for. I will recommend him to anyone looking to buy on Oahu. I cannot thank him enough.
Matthew M. - 3/20/2017
The team at Guaranteed Rate was great to work with! Especially Rory Tongg! Rory was our loan officer and really made things SO much easier for us. Rory, and everyone with Jason's team, made the loan experience much easier for us. We've done this in the past several times, but this time was probably the best yet. Rory was exceptional at answering ALL of our many questions. Rory clearly communicated with us and worked exceptionally hard during the entire loan process. Service and integrity...
Dan P. - 3/5/2017
Chip Johnson was outstanding. He knows his job and how to get things done. Thank you Chip!
Jamil A. - 8/4/17