Jason and his team do a great job keeping you informed during the process.
Solomon C. | November 2017
I have worked with Jason Scott in the past. He is a man of great integrity. I am a home owner today because of his guidance and advice.
Doug P. | October 2017
Jason kept us informed and worked with us to get the best loan for us. I would work with Jason again and would recommend him to anyone who is looking for a loan.
Jean B. | September 2017
This was our first time buying a home, and we couldn't believe how smooth the entire process was because of Guaranteed Rate. The entire team is amazing, Jason is the man, and we look forward to keeping in touch and recommending you guys to others, as well. Thank you!
Samad K. | September 2017
Team was phenomenal, and they aided me in accomplishing the tasks necessary for me to obtain my loan and Finally Close on my house.
Zachariah C. | September 2017
The professionalism displayed by the staff and loan officer was top-notch.
Ar-Raheem E. | September 2017
I was very pleased with Rory Tongg and his team. I live in Virginia, and Rory came highly recommended. He did not disappoint! He actually went above and beyond my expectations. I tried several other mortgage lenders and banks without much success. They all gave a lot of rates and fees, but failed to give explanations what they all actually MEANT. Rory not only specifically explained all those things, but he watched the rates daily and recommended a target rate to close. The closing went perfect...
Vladimir C. | December 2017
Rory was amazing and informative throughout the entire process. He was always available for any questions we had and was more than willing to answer them. As first-time home buyers, Rory made the entire experience seamless and stress-free.
Alex S. | November 2017
We were very satisfied with the help and services of Mr. Rory Tongg. His friendly and positive personality made it easy for us in this transaction. He answered all our questions in a very positive way. He also helped in ensuring all of our documents were completed and on time. Thank you to all the Guaranteed Rate staff who helped in this transaction. With much aloha.
Andrew and Christine C. | December 2017
Rory and his team did a fantastic job again!
Matthew H. | December 2017
Rory Tongg is the best loan officer. I had him for a previous VA loan with Veteran Home Loans, and the experience was great. So of course when we decided to buy again, I contacted him. He told me he had moved to Guaranteed Rate. I was a little unsure about changing companies, because I had a great experience with Veterans United, but I did some research on your company and saw that you were a leading lender to veterans. In the end, it came down to Rory as the deciding factor, and he didn't...
Jennifer T. | September 2017
I would like to send my heart felt THANK YOU to Guaranteed Rate for assisting me in purchasing my first home. I am fortunate that the great team at Guaranteed Rate was superbly efficient, professional and made it convenient for client like me with a tight work schedule to complete all the required documents online without hassle. I so truly appreciate it!!! Great job Guaranteed Rate. Thank you dear Lauren Jimenez for making my home purchase possible! You were always a 'step ahead' all the way...
Anne A. | December 2017
Soooooooo easy to work with Lauren Jimenez. Very convenient location. Good hours. She is always available when needed via email or phone. Also, everything being available online was the BEST! Made it 100,000 times easier to get the loan done. Lauren's teammate Mary Sue was just as perfect. That and the mobile escrow made things so much better. Definitely using them again if needed and already referred them to 2 people. Thanks again!
Maurice N. | December 2017
I can not say enough praise for Lauren's hard work and diligence in getting this loan closed. She guided me and was my personal cheerleader when I was feeling overwhelmed and discouraged with the amount of paperwork requested. Her communication skills were top notch. At one point, I was ready to throw in the towel, but with her support and encouragement, I could see the light at the end of the tunnel. I would work with her again in a heart beat. Thank you so much.
Scott T. | September 2017
Chip was so diligent throughout the entire process! He was always ready for our questions and willing to go the extra mile. He made sure we understood the VA underwriting process. He took the time to explain each step of the journey, from the application to the closing. We can’t say enough how grateful we are to Chip and Guaranteed Rate for the hours spent on our behalf. We love the Guaranteed Rate team!
Ben P. | December 2017
Lauren Jimenez was absolutely fantastic! We saved at least $3000 by going with Guaranteed Rate. She was friendly, punctual, and quick to address any concerns we had. After being treated terribly by another company, bent on telling us that they were the best home loan company in the market, we were frustrated. Lauren had a refreshing approach that was clear, concise, and to the point, without being pushy or overbearing. Lauren Jimenez was wonderful to work with. Thank you Lauren for all your...
Dustin S. | August 2017
Chip went above and beyond for me. I would highly recommends him to my friends and family.
James L. | August 2017
Chip Johnson made the whole process very seamless and easy. The whole experience was very pleasant and stress-free. I was keep up to date on every phase of the process. I would highly recommend Chip and GR to all my friends and family. Thanks again! This has helped me and my family tremendously.
Darren S. | August 2017
Awesome awesome! Lauren and Jazmin were super helpful and extremely motivational.
Kathleen M. | August 2017
My loan officer, Lauren Jimenez, was great. She was on top of the loan 100% of the time. She was knowledgeable and responsive.
Frida G. | August 2017