I thought the online tools and communication was top-notch. Helpful and responsive team.
Benjamin W. | July 2018
John Noldan and his guaranteed mortgage team are amazing! Honest, ethical, efficient and friendly! Dan, Kristen, Riley, Joe, and the rest of the team treat you like family! Dan even helped me load my moving truck?????? I now know why they are the best in the business!
John L. | June 2018
We used GR for a sale and two buys with in 3 months. They were amazing! Every person involved, in every step of the way, was patient, kind, courteous, knowledgeable. I felt very comfortable with them along the whole process. They had my back when there were some shaky interactions with my own lawyer!
Deborah D. | June 2018
The team was very helpful and very patient with us during the process. They answered all our questions and helped make a stressful process easy and worry free!! I am so grateful for everyone we worked with!
WYNTER J. -Lombard, IL | MAR 2016
John and his staff were all very helpful. My initial contact was with John and he always took my calls or answered questions when I had them.
Kory A. – Oswego, IL | Apr. 2015
"My wife and I are first time home buyers and we worked with Billy Burns and his team at Guaranteed Rate on our mortgage. They really made our experience a positive one. Billy was very supportive throughout the process and was very responsive to any questions or concerns that we had. Billy also did a great job in getting our closing costs down as much as possible. He even sent us a pair of movie tickets to help relieve some of the stress of home-buying! If you are looking for a mortgage broker,...
Yangzhi Z. -- Chicago, IL -- 9/2014
John and his team were awesome. From start to finish, excellent!! I'll definitely be recommending them to others, I have a lot of clients that are homeowners selling and/or realtors; I won't hesitate to refer any of them.
Lisa V. -- Villa Park, IL. 9/23/2014
Billy was extremely helpful throughout the process. We got everything done in a very short time period. He was even able to get the mortgage ready for closing on a very short time table without any major delays. I would definitely recommend Billy and GR to anyone looking to buy a home!
James L. -- Chicago, IL 6/30/2014
I am very satisfied with the experience that I had with Guaranteed Rate! Billy was cooperative and very quality-oriented! He made the process much smoother than I was anticipating.
Matthew B. -- Chicago, IL 4/23/2014
“Billy Burns from Guaranteed Rate was fantastic! He went over each and every page of the loan documents and explained to me what and why I was signing. He made me feel very comfortable during the process, which was reassuring compared to my previous experience. Billy was able to give me the best deal along with low closing costs. He was upfront about everything! He answered almost all of my calls or called me back within 15 minutes! His team was also very friendly. I would definitely recommend...
Katelyn S. – Batavia, IL – 4/2014
John and his processing team were extremely knowledgeable and efficient.The responsiveness was greatly appreciated.
Linda G. -- Aurora, IL 5/6/2014
Billy Burns and his team did our loan in a little over three weeks start to finish. The appraisal report didn't come in until the morning of the closing, and we had our final approval by noon. I couldn't be more pleased with our experience. We got an excellent rate and superior service.
Michael M. -- Chicago, IL, 2/10/2014
John Noldan and his team were fantastic to work with! Everyone was fast, professional, and helpful.
Jaclyn H -- Wheaton, IL 4/14/2014
John Noldan was wonderful to work with. He and the team made everything very easy for us. Everything went fast, smooth, and perfectly.
Adam K. -- Bartlett, IL 4/14/2014
"Every question was answered quickly and simply so we could keep the process moving forward. For example, we need to know how much money to bring to closing a few days before the HUD GFI was ready. John's team (Riley in particular) got us a number that was within $400 of the actual number so we did not take more money our of our bank then needed to close. That's good business. Rates and what you get for the loan cost and fees is far superior to a bank. This is our 5th loan-home purchase since...
Zillow -- Algonquin, IL. -- 10/ 2013
Hey, check out this amazing review from Matt about Billy! “My experience with Guaranteed Rate, and specifically Billy Burns, was quick, easy and painless! They gave me several different options based on my refinancing needs/wants and were able to get me the best rate. They were also able to cover most of the closing costs which was far beyond what other "big banks" were offering. I have already recommended Billy Burns and Guaranteed Rate to my friends and family!”
Matt B. – Chicago, IL – 5/2013
"John came highly recommended by our real estate agent Anthony Spallone at Remax Masters in Morton Grove, IL. We chose to get our mortgage through John instead of our bank because he assured us from the very beginning that our loan would close on time. We did our part in immediately providing all the necessary documentation that he needed. He and his team were exceptionally responsive to all of our questions and concerns and extremely pleasant to work with. Our loan process and closing could...
Josh P. -- Des Plaines, IL -- 10/ 2013
Hey check out the amazing review from Srikanth about Reddy! “Billy went above and beyond for us, getting us an extension on our loan without an additional charge, and we really appreciate his help throughout the process. We got locked in with a very low interest rate and were extremely satisfied! Thanks Billy!”
Srikanth R. -- Chicago, IL-- 03/2013
Hey check out this incredible review from Douglas about John! “John Noldan went above and beyond what they needed to do! Very attentive, very fast, very informative, and always went that extra mile. We were very pleased!”
Douglas W. -- Downers Grove, IL -- 01/2013
Everything went great...we were first time home buyers and we felt like Billy Burns and his team was just working for us. Every time we had a question about anything we got an immediate response or call back. They supplemented us with all the proper requests on documentation. I am very pleased with how everything went and would definitely use Guaranteed Rate again for a new home purchase or re-financing. And, I already have recommended you to friends and family.
Giovanni O. - Lockport, IL 9/2012