We have a long relationship with Ben- he always has our back. Easy and quick process for us!
Katherine K. - August | 2017
The online application was extremely easy to use. I was able kept up to date on the status and didn't have random people calling me like some banks. This was the best experience I have ever had with lending. Ben and his team were absolutely great and I will continue to sing their praises to anyone buying a home!
Donna Z. - Funded 8/2/17
Excellent service. Never had to worry about anything. Great communication. Overall a fantastic process.
Ryan M. | July 2017
Great Team!! They kept me informed throughout the loan process.
Trena H. - July | 2017
They worked really hard to help get my loan approved. Everyone was professional and efficient. I would get nervous when I did not hear from them for several days (first time buyer jitters), but my loan officer or another staff member was able to assist. They always followed up to confirm they received any documents I submitted, which helped the process run smoothly.
Everyone was extremely helpful, especially as a first time homebuyer. Thanks to Ben and his team!
Ben & Michelle made it easy! Process was painless and they did a great job explaining things!
Christy C. | 6/19/2017
Start to finish we were treated like adults. After being turned down by a local community bank, and being treated like children, we felt pretty awful. Then we heard this bank turned down a lot of our neighbors, so we took a recommendation and called Ben Milam. He and his associates were so positive and so professional. We expected very little and were sure we would be turned down up and through underwriter review; they kept telling us it looked good, but we were so dejected from the first...
Dawn Marie. G | 06/13/2017
Ben Milam and his team were awesome to work with and were very professional.
Lukas W. - June | 2016
Ben Milam and team were great. They made it a great home buying experience. We are very thankful for their hard work and care.
Joshua L. | 06/02/2017
Words can't describe how awesome guaranteed rate was! Ben, Lauren and the rest of the team were on top of everything. Lauren was with us every step of the way. She answered every question and worry we had. I will recommend guaranteed rate to anyone in need of a home loan. Thank you guys for everything! Ben has an amazing team!
Patrick M. | 05/17/2017
Fast friendly service with detailed advice.
Luis C. | 05/30/2017
Overall, Ben was fantastic. I have no intention of ever working with a different loan officer.
Juan E. | 04/17/2017
Ben and his team were amazing, they processed my loan in a very short window so that I could close on time.
Gary E. | 4/6/2017
Ben Milam was a true star. From start to finish he made everything as simple as possible for us. He made sure we understood everything, The Who's what's why's were all covered. He responded to our emails very promptly. We couldn't have found a better person to handle our transaction. He made us feel comfortable during the most uncomfortable times, Ben went above and beyond in all aspects of his job.
Aaron C. - Lisle, IL | APR 2017
Absolutely had a great experience. Ben turned what was a very stressful time in our life to such a great easy experience. I will reccomene guaranteed rate to anyone who will listen
Mario R. | 3/24/2017
Ben and his team are absolutely amazing!
Lawrence S. - 3/24/2017
Everyone at Guaranteed Rate I communicated with was professional, informative, helpful, and friendly. I had a great experience working with this company.
Greg R. | 3/17/2017
We have used our local bank in the past to obtain a mortgage and it was a terrible and difficult experience. Guaranteed Rate was so efficient and the people where nice and easy to work with. I would highly recommend!
Joseph B. - March | 2017
Was very happy with my experience from beginning to end. I had an identical loan offer from another company but went with GR and Ben Milam because of the excellent customer service.
Logan J. 3/17/2017