TestimonialsCustomer testimonials Read more
Let me caveat this as I never write reviews, nor am I easily impressed. That being said, Guaranteed Rate was fantastic. Ryan was extremely helpful and diligent from start to finish, never any lag time. We had a quick close date, not once was I concerned that our loan wouldn't clear on time. In fact, the loan cleared ahead of schedule. If I had a question, Ryan would go into detail and included related information to the topic. If he didn't know the answer (it was rare if he didn't know), he...
Jeffrey G. | September 2018
Ryan and his team are outstanding.
Paul R. – Bartlett,IL | JUNE 2016
Ryan Richardson was a pleasure to work with again, and I would recommend him to anyone.
Phu T. – Glenview, IL | MAY 2016
Ryan Richardson was amazing! He answered all my questions very promptly and made the whole process so easy. I will definitely be recommending him personally as well as Guaranteed Rate to my friends and family. Thanks again!
Tania M. | JAN 2016
Ryan Richardson was wonderful on both a business level and personal level. Very helpful and explains everything so a regular person can understand.
Mark H. – Pittsburgh, PA | JAN 2016
Pam Zank is fantastic! She made everything so easy and she was there anytime I had any questions or concerns. She is truly the best. She is a 10 out of 10!! A true professional and class act!!
Patricia H., October 2018
Guaranteed rate makes it process so easy. This is my second time using Guaranteed Rate.
Katherine S., June 2018
Our process was smooth, quick, and all of our questions were answered quickly. Ryan Richardson was excellent to work with and very knowledgeable. It was great to be able to contact him at any time and receive a quick response. Very happy with our experience with Guaranteed Rate.
Jefferey T. – Ramona, CA | NOV 2015
Pam Zank is amazing, and keeps us coming back as clients. Thank you!
Kathleen O., May 2018
I loved working with Rich Goodwin!!! Business was smooth sailing with him! He had our back throughout while process!!
Alejandro P, – Antioch, IL | Mar. 2015
Pamela was able to quickly respond to all of our questions. Very professional and thorough.
Jeffery D., June 2015
Ryan was great to work with and did everything possible to support.
Phu T. – Highland Park, IL | AUG 2015
Mark Ratliff is the absolute best! This is my third loan with him and always recommend him to friends!
Kristin C. | November 2018
Michele Richard made the entire process so quick and easy for me. She was readily available to answer all of my questions and so upbeat, friendly and fun to work with. I would absolutely recommend Michele and the entire Guaranteed Rate team to anyone looking for a mortgage or refinance.
Ryan S. | 02/13/2018
Our Loan Originator, Tracey Naughton, was outstanding. She was very accessible, timely, knowledgeable, professional and thorough. She remain engaged in our application and kept us informed throughout the entire process. Mark Rosenberg, our loan Consultant Supervisor, and Annette Price, our Loan Coordinator, were also very professional and fully explained the necessary document requests associated with a mortgage application and closing. I would not hesitate in the least to recommend Tracey...
TJ, Corbin and team were great. They always responded in a timely fashion and thoroughly explained everything when I did not understand. I will be recommending TJ to my friends and family. Thank you!
Sean C - Chicago, IL | Feb. 2016
Mark Ratliff rocks! He was very responsive and engaged in the process!
Jason C. -- Elmhurst, IL 6/30/2014
"Everything went very smoothly and I am very happy to be in my new home! If I have family or friends looking into getting a home loan, I will be definitely recommending you guys!!"
Patrick F. -- Chicago,IL. -- 11/2013
Mike Miller was recommended to me when I was shopping for my first house. Within days I already handed out his business cards. If it wasn’t for him I would never use this company. I’m so happy I did!! Thank you to Mike and the company I am a very happy customer and he made my closing even easier.
Jane S. - June | 2018
Joe Richardson is an outstanding loan officer that is attentive to the needs of his clients and always responsive to any questions during the process. Thanks - as always it was a pleasure dealing with you Joe.
Greg L. - Wilmette, IL
Guaranteed Rate Office in Northbrook, ILHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!