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Easy to work with, ability to secure loans through electronic communication face to face is important, but technology is key when this isn't always possible. Very convenient.
Dave P. - April | 2018
I really appreciated the online system where I was able to submit my documents that made things fast, easy and trustworthy. Ryan Richardson and his team were always available to answer my questions and did so quickly. Overall, job well done.
Viviana M. | June 2018
Ryan was awesome! His responsiveness was what made me go with Guaranteed Rate to begin with. He always answered my questions in a timely manner and it was under a month from the time I submitted my application to closing. So very happy with the service from Guaranteed Rate.
Amy B. - Swampscott, MA | JUN 2017
Thanks Ryan! That was the easiest refinance ever. We really appreciate everything and we will definitely recommend you to anyone looking to refinance or purchase a new home.
Heath H. - McKinney, TX | APR 2017
Ryan Richardson and Ray Scott were very helpful....almost seemed like I was working with a boutique firm.
Paul S. - Chicago, IL }
Ryan Richardson was a true professional. We're very pleased with our experience with Guaranteed Rate.
Brian A. – San Rafael, CA | SEP 2016
Ryan Richardson was super responsive and easy to work with. He educated us on the loan process, answered any questions with clarity, and was exceptionally quick in getting back to us whenever we reached out, including Saturdays. Being our first point of contact and a strong point of continuity through our entire application and execution process, Ryan's support really helped us feel confident that we were being looked after and that we had someone by our side as we went through our refinance.
Paul M. – Oakland, CA | JUNE 2016
Ryan and team were amazing. Not only the best mortgage customer service experience we've ever had, but probably the best customer service we've had in any industry. Keep up the good work.
Travis R. – Macomb, MI | MAR 2016
Pam constantly was a super effective firefighter for all of the nits and nats that get raised in the home purchasing process.
Brian T. | August 2018
Ryan Richardson was very professional and communicative. He kept me informed every step along the way. Guaranteed Rate had the best interest rate and customer service.
David P.– Vacaville, CA | APR 2015
Pam Zank is amazing, and keeps us coming back as clients. Thank you!
Kathleen O. | May 2018
When I felt like all hope was lost, I was recommended to Rich at Guaranteed Rate. He was always optimistic and always found a solution to our obstacles. I was extremely pleased working with him. I would recommend Rich at Guaranteed Rate to everyone I know. It’s the person you work with that makes the long lasting experience. I have already referred him to my friends!
Sahaira O 6/15
This was my second experience with Ryan Richardson and Guaranteed Rate. Each time, Ryan and his team have worked tirelessly and efficiently on my behalf. The experience is superior. I've already recommended Ryan to a friend.
Thomas O. – Barrington, IL | NOV 2015
Pamela Zank is awesome and I will definitely work with her again, and also recommend her to anyone who is in need of a mortgage loan. Things Pamela did that made the whole process smooth- 1. Answered all my questions promptly and explained things clearly. 2. Always available for a quick chat by phone or email, I had interactions with her off business hours and even on weekends, that was huge for me since the whole buying a house is a very stressful times and being able to talk to Pam relieved...
Paul C. | May 2018
Pamela was great! She answered all of our questions!
Joseph S. -- Northbrook, IL 7/28/2014
Joe Richardson is the best loan officer I have ever dealt with. I have been in the real estate business since 1997, and never dealt with someone who was more dedicated to his client. Joe took an impossible situation, and closed in record time. We were two months into a house purchase with a major bank. For some reason, the bank was not able to close within the guidelines they set. Joe was called, and from scratch to close was eleven days. He worked relentlessly for us and stayed on the case...
Charles W. - 9/17/15
Joanne does a great job of providing the best financing options for your situation. She is easy to work with and knows what she is doing.
Peter M. Chicago, IL
Mark Ratliff rocks! He was very responsive and engaged in the process!
Jason C. -- Elmhurst, IL 6/30/2014
My experience with Rich Goodwin really made my house purchase possible. Without his knowledge and experience in dealing with the problems and delays involved in "short sales" I would of pulled the plug on the deal. But Rich kept me informed from start to finish and after six long months of waiting, we met in person for the first time at the closing. Deal Closed. Thank You Rich…
Mike Miller was recommended to me when I was shopping for my first house. Within days I already handed out his business cards. If it wasn’t for him I would never use this company. I’m so happy I did!! Thank you to Mike and the company I am a very happy customer and he made my closing even easier.
Jane S. - June | 2018
Guaranteed Rate Office in Northbrook, ILHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!