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IL - Northbrook

Branch Manager: Pamela Zank
  • o: 847-943-2168
40 Skokie Blvd, Ste 450, Northbrook, IL 60062
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NMLS: 1445801
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TestimonialsCustomer testimonials Read more

I have refinanced twice with Ryan and could not be more happier. He has made this the best experience possible.

LaVette C. - Rancho Cucamongo, CA | NOV 2017

Ryan Richardson and his team made my home purchase as easy as possible. They were extremely responsive, even returning my messages during nights and weekends. I was provided a rate that was competitive with other providers, which negated the need for extensive shopping around. It took less than 30 days from start to finish, which I appreciated

Jonathan N. - Takoma Park, MD | JUL 2017

Guaranteed Rate made refinancing easy. Our Loan Officer, Ryan Richardson, was super communicative and really went the extra mile. He took his time to explain things for us and explain some options for our fixed 15 year refinance. He really made the whole process feel smooth for us and has exceptional customer service. I have been singing Guaranteed Rate's praises to friends and Ryan is a big part of that.

Barbara W. - Chicago, IL | MAY 2017

Thanks Ryan! That was the easiest refinance ever. We really appreciate everything and we will definitely recommend you to anyone looking to refinance or purchase a new home.

Heath H. - McKinney, TX | APR 2017

Ryan was amazing! It was our first home loan and he always answered our questions quickly and thoroughly. He made this very stressful process simple and attainable.

Jennifer B. - Westminster, CA | DEC 2016

Our refinance went very smooth. Ryan was awesome to work with. Very quick to respond to all of my questions throughout the whole process. During our signing I had a question and sent him an email to call me and he called within a couple of minutes. It was a great experience.

Sherri H. – Lake Stevens, WA | NOV 2016

Best financing experience ever, I was amazed at the efficiency of the entire team. Ryan is extremely knowledgeable, attentive, and accessible.

Jason S. – Novato,CA | JUL 2016

We love Ryan Richardson. He was extremely helpful and answers all my questions almost instantaneously. Will do business with Ryan again and would highly recommend him to everyone.

Mary G. – Fresno, CA | JAN 2016

Ryan Richardson and his team are a classic example of a team, which is beyond excellence in loan origination and customer service. Their professionalism, availability, and customer service are beyond belief. My questions via email were often answered in seconds, not minutes. Though I received many competitive offers from others in the mortgage business, Ryan and his team were so competent and professional that I could not even consider going to your competitors. Ryan and his team earned my...

Lowery P. – Fairfax, VA | DEC 2015

Ryan did a great job getting everything rolling, clearly explaining to be the finance options, etc.

Craig M. – Northbrook, IL | JUN 2015

Ryan Richardson was always available and quick to respond.

Tse-sun K. – San Diego, CA | JUN 2015

Joanne worked with me every step of the way. From finding me a great program that I was unaware of, to answering emails long after 5pm. Top this off with a quick and efficient loan process! I would recommend her to any of my friends.

N. Petera - Chicago, IL

TJ remained in constant communication with us and was very helpful through the entire process. The docusign process was also very easy and helped expedite getting the required documents in a timely fashion. Always a pleasure to work with TJ and his team!

Kevin H.

Joe - Thank you so much for your help I have no words to thank you enough. It's a dream come true after trying for our loan with different lenders for the past 4 years you are the only one who did it very perfectly in such a short time. Thanks again for working on my loan even when you were sick. Today I have a good loan with good interest rate, good home insurance, auto insurance is a plus and you helped me with my closing papers as my attorney was late. Me and my husband really appreciate...

Taheseen H. - 12/18/15

Mark Ratliff was terrific. Enormously helpful, even answering the same question three times for me. Just an all-around great guy with whom to do business.

Gene W.- Park Ridge, IL | MAY 2016

I recently worked with Michele on a deal with a mutual client and Michele was outstanding in all aspects, and such a pleasure to work with. Very responsive and communicative, always available for her clients and our firm, and extremely knowledgeable. We only gave her 2 weeks to get our client approved and we still closed on time! Many lenders will promise you the world but rarely can they deliver -- Michele can absolutely deliver. I highly recommend Michele to any home buyer

Alaina H. 10-26-17

"There's only one thing to say about Jamie, he's my "Go-to" lender. I've worked with 20 buyers thus far in 2013 and my smoothest transactions have been with Jamie as my buyers' lender. I can always count on him and his team to execute and get to the targeted closing date with little to no hiccups. He's efficient, gets the best rates, all the while being very personable and "real." My clients love him, I love him, he'll be my "Go-to" for as long as he's in the mortgage business. Thanks, Jamie!!"

Elena T.

Tracey went above and beyond to help us with the loan process as well as ensuring our closing was seamless. We can't thank her enough and would recommend her to everyone we know!

Kelley B.-Pflugerville,TX | JUN 2016

Joe Richardson was by far the best loan officer I have ever worked with. He understood my unique situation immediately and his years of experience and knowledge him to quickly choose the best approach to put me in position to get my loan approved. Joe kept me well informed throughout the process and gave me a heads up when there was an issue or a change of some kind. He was cool, calm and collected when I was on the verge of tearing my hair out and got glitches attended to promptly and...

Diane B. - 7/7/15

Everything went well. I worked with Vince Kalamaras on my re-fi and it was very smooth. He is a true professional and more than willing to answer even the most minute question/request.

James W. - Brookfield, IL 12/2011

Guaranteed Rate Office in Northbrook, IL

Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!
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