Tracy Naughton and her team did an excellent job. They were easy to reach via the phone or email, and quick to return messages. Both Annette Price and Mark Rosenberg were quite helpful. Great communicators.
Kurt R. - Funded 10/11/17
What an amazing team. Tracey, Mark, and Annette are really fantastic! So friendly, easy to work with, and RESPONSIVE! They were so quick to get back to me on everything and great at getting answers for me (and I had lots of questions!) Tracey is so knowledgeable and friendly and worked very hard to keep me updated and get me exactly what I needed when I needed it. I was able to close early!!! I'm happy in my new home thanks to Tracey and her team! Thanks Guaranteed Rate!!
Mary P. | September 2017
Tracey Naughton was the best loan officer I’ve ever worked with. She was extremely knowledgeable, gave solid advice and answered my questions immediately. Everything in the process was done correctly and in a timely manner.The transaction went smoothly!
Liv T. - Funded 10/6/17
This was the easiest mortgage process, application to closing, that I have ever experienced.
Tracy was great to work with & answered any questions we had regarding our loan.
Good communication, great treatment and excellent rates make this company very easy to work with.
TJ Lynch and his team were very easy to work with. They were always professional and quick to respond. Even outside of normal business hours. I would highly recommend my friends and family to work with them.
Jack Q. | October 2017
This was our third loan with Tracey Naughton. Simply awesome!
Our Loan Originator, Tracey Naughton, was outstanding. She was very accessible, timely, knowledgeable, professional and thorough. She remain engaged in our application and kept us informed throughout the entire process. Mark Rosenberg, our loan Consultant Supervisor, and Annette Price, our Loan Coordinator, were also very professional and fully explained the necessary document requests associated with a mortgage application and closing. I would not hesitate in the least to recommend Tracey...
This is my second experience with Guaranteed Rate and it was even better than the first time. Everyone was professional, patient and quick to respond. I appreciate TJ and his team.
Kim H. | September 2017
TJ Lynch went above and beyond to ensure all T's were crossed and all I's were dotted. He was honest, kind and trustworthy and I would recommend him and Guaranteed Rate to everyone. Thank you TJ for helping us move forward into the next chapter of our lives!
Aimee H. | September 2017
Overall the experience was very good. Shocking that in 2017 many banks don't allow you to do online applications where as Guaranteed Rate allows an online applications and approval in minutes. This as well as the APR rate received, largely help drive our decision to go with Guaranteed Rate.
Tracey was extremely helpful during the loan process and I would definitely recommend her to others.
TJ Lynch and his team were very professional, responsive, and took the extra time to walk us through anything we didn't fully understand or just wanted some additional clarity on why something was being included. I was very happy with the process from start to finish. The online platform made it very easy to submit all the necessary documents and for signing our loan documents (which was extremely helpful with our on-the-go lifestyle). Thank you again for helping us buy our first home and I...
Joseph Q. | May 2017
Tracy was fantastic! Thank you
TJ was so helpful with every detail and as first time home buyers he was patient and kind. He helped us through so many terms and processes. He was very responsive and easy to talk to. I was very impressed with his knowledge and appreciated his friendly demeanor. My only advice is that he turns his work cell phone off at night. I cannot believe the hours this guy works.
Veronica R. | March 2017
Everything went smoothly. Great communication by the team. We knew what to expect and when. Thanks guys!
Nathaniel P. | March 2017
TJ is a great Loan Officer! He was thorough and always available to answer questions.
Matthew S. | July 2017
I recently worked with Michele on a deal with a mutual client and Michele was outstanding in all aspects, and such a pleasure to work with. Very responsive and communicative, always available for her clients and our firm, and extremely knowledgeable. We only gave her 2 weeks to get our client approved and we still closed on time! Many lenders will promise you the world but rarely can they deliver -- Michele can absolutely deliver. I highly recommend Michele to any home buyer
Alaina H. 10-26-17
Michele is a great person and great at her job. She's very honest and trustworthy. If she can't help you at the moment she will guide you with tips and tell you what to do to help you in the future. Her team are the best people to work with. They are always on top of things. Always very helpful and have a great response time to questions.
Robert K. - August | 2017