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IL - Northbrook

Branch Manager: Pamela Zank
  • o: 847-943-2168
40 Skokie Blvd, Ste 450, Northbrook, IL 60062
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NMLS: 1445801
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TestimonialsCustomer testimonials Read more

Thank you Cindy! It was a pleasure to work with you and your staff!

Tyler S. - 7/2/17

Cindy Smolin went out of her way to explain things, clarify/try to resolve any fears or misconceptions I might have about the process in general. She was always available or quick to return communication (got me a preapproval letter while she was on vacation), and did everything she could to try to make things as convenient as possible for me. She is also very knowledgeable. I would use her again and would recommend her to others.

Carol S. - 6/23/17

My loan officer Cindy Smolin and her team were amazing! I've refinanced several times in the past and this by far was the easiest and most painless process I've ever been through.

Barrie M. - 5/22/17

Cindy Smolin is the best!

Jennifer G. - 4/21/17

We had a great experience and we really appreciated the work our loan officer did. She presented us with all our possible options and did a great job explaining the differences with those options.

Andrew P. - 4/12/17

We had a great experience and we really appreciated the work our loan officer did. She presented us with all our possible options and did a great job explaining the differences with those options.

Andrew P. - 4/12/17

Thank you so much for everything you and your Team did to make this process painless. I never had to worry about a single thing. Thank you!!

Hugh M. - 4/20/17

Cindy Smolin did a great job. I was not a "typical" borrower, and Cindy did a great job navigating through the options and getting me a loan that fit for me.

David F. - 3/15/17

Dear Cindy, Finally got a moment to breathe! AND to thank you very much for helping us through this home-buying process! Although we've been through this before, it's still something we don't do every day. Which is why we need you! Yes, we have already recommended G.R. to our Lawyer and others and will continue to do so. Although it must get tedious at time hearing the same old questions from Buyers,still we appreciate you & your staffs patience!

Jim & Allegra H. - 3/20/17

Cindy Smolin and her team were fantastic! Cleared to close in 20 days!

Justin L. - 3/3/17

My experience with Guaranteed Rate was phenomenal. I knew that working with Guaranteed Rate was going to be amazing when Cindy Smolin answered my first phone call at 8:00p.m. on a Sunday night when I needed a pre-approval letter so I could put in an offer on a condo I was trying to buy. Cindy and her team were always extremely helpful and always responded very quickly to my contacts if they did not answer right away. When I started the homebuying process I started working with a different...

Sarah K. - 1/6/17

Cindy Smolin was very honest,she did wha she promised to do,always available,very professional.

Lucja W. - 1/3/17

Cindy and team were fantastic!

Scott W. - 11/8/16

Cindy Smolin was the best. She was thorough and attentive and made us feel supported every step of the day.

Rachel M. - 11/23/16

Cindy Smolin is fantastic. She is very knowledgeable and dyes a nice job in walking through the process. The only thing I would suggest is more proactive feedback at times from the rest of the team. Here were several times that I felt that I had to check were we were at in the process. This being said, they did a very nice job.

Michael H. - 8/15/16

I received everything I was promised and more! Cindy really went the extra mile to make sure I received the best loan possible. Thank you for everything!

Patrick F. - 5/20/16

Thank you so much for all your guidance and support during the home buying process! With so much going on, I wanted to be sure to express how thankful I was to have you in our corner -- apologies for the delayed gratitude!!!! Thank you for providing us an education during the process and making yourself so available. You and your team ensured a smooth process. I've already been referring people to you and I'm happy to act as a reference, should you ever need one!! Also, thank you for the...

Rachel - 7/6/16

Doug Nixon and his team are wonderful! Always on top of everything...made my home buying experience such a pleasant one. I thank you for all your hard work and will recommend your team to everyone I know. Keep up the great work at helping make dreams come true. :) You guys are the best!

Gloria L. - July | 2017

We worked with Doug Nixon on our last mortgage over 10 years ago and we truly trust him which is unheard of a lot these days. So when it was time to refinance he was the person we went to first and only for those reasons. This new process you have with everything being online, even downloading documents was crazy easy. And us having a closer come to OUR home. Unbelievable! We always recommend Guaranteed Rate and Doug, but now we have more to expand on. Great job!

Diana B.

Doug Nixon is the reason I chose Guaranteed Rate. He is honest, reliable and always available. He answers his phone or calls right back. I would recommend him to everyone. Thanks Doug!!

Tracee, Wauconda


Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

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