Our Loan Officer, Tracy Padgett, was very personable and knowledgeable and explained all options and features very clearly. She always kept us aware of any requirements needed for further processing in order to get our loan closed smoothly.
Richard & Pamela F. - Dyer, IN | Feb 2018
Tracy was fantastic!
Donald G. - Lockport, IL | November 2017
Tracy Padgett and her team made the refinance easy and painless! I was able to skip a payment in the holiday season and save $500 a month. Thanks Again!
Gerad C. - Lockport, IL | November 2017
Tracy is great. We have worked with her in the past and will work with her as needed in the future. She was willing to help us years before we made the purchase. She did what was right for us. Tracy made this easy for us.
Renee S. - Lexington, TN | OCT 2017
The process was easy and convenient while handling much of the process via phone or computer. Much credit is given to the Loan Officer and processors for doing such a fantastic job with our purchase.
Joe and Mary | Channahon, IL
I’m so happy I saw you on Facebook. Your team is amazing in how fast you closed our mortgage loan! I can’t thank you enough.
Lisa | Crown Point, IN
John LeRose is very professional, patient and very knowledgeable in his line of profession. He always made time for us to explain the loan process and go over our loan options, he was readily available per email, text and phone. Thank you, John!
Roberto & Margie | Valparaiso, IN
John LeRose was so much help! He made the process so easy! I will refer him to friends & family in the future!
Stephanie and Michael | Channahon, IL
It was very very easy to fill out application and using docu-sign does expedite the process. Thank you to John for always getting back to me on a timely manner.
Stacie | Dyer, IN
John LeRose was the best lender. He helped guide us along the way to get us where we needed to be and made it such a pleasant experience. Thank you John!
Shawn and Renee | Romeoville, IL
John & his team were nothing less than professional with a compassionate gentle touch. It was a pleasure working with John & his team. We will definitely speak highly of our experience.
Brian and Kim | New Lenox, IL
John LeRose was great to work with for our new home purchase. He attended the closing and was on our side every step of the way!
Rich, Schererville, IN
Our loan officer John LeRose and his processor Colleen were diligent and professional throughout the refinancing of our home mortgage.
Pat, Orland Park, IL
John LeRose was great for us. He responded to all of our inquiries very quickly and was always extremely helpful in explaining the information that was at times a little confusing and overwhelming. I could not have asked for a better loan officer for our new home purchase.
William, Plainfield, IL
Refinancing my home with John was a really nice experience
Scott, Dyer, IN
John LeRose was the reason why I was able to purchase my new home. I had a loan with a different company ready to close and I wanted to make a change and they would not work with me. During the Fourth of July weekend, John picked up his phone and made my dream into a reality. He was with me every step of the way. I can never thank him enough for helping me. I am going to be referring all of my friends and family to him. He really was so wonderful to work with.-
Amanda, Buyer, Cedar Lake, IN
John and his processor/closer Colleen were fantastic to work with. We had a difficult transaction together and they, in my opinion, pulled off a miracle getting a clear to close in a very short time after a miscommunication on behalf of their client's attorney. They always responded to emails and calls promptly. In an industry where customer service is so necessary, this team was top notch to work with!
Caryn, Paralegal, Oakbrook, IL
I needed to close in a hurry and John delivered exactly what he promised, great service and a fast purchase closing.
- Anthony, Valparaiso, Indiana
What a great team John has at Guaranteed Rate. Our friends couldn't believe how fast closed on our home purchase. John's team was on our side all the way!
- Alyssa and Kevin, Channahon, Illinois
John was so patient and knowledgeable answering our questions fully about our refinance. And if we left a message, He called us back promptly.
- Jeff and Gina, St John, Indiana