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IN - Saint John

Branch Manager: David Polarek
  • o: 219-484-2030
8051 Wicker Ave, Ste C, Saint John, IN 46373
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TestimonialsCustomer testimonials Read more

We are BEYOND satisfied with our Loan Officer, Tracy Padgett. She is everything we needed when buying our first home. From our initial phone call, all the way to closing, she was with us every step of the way to keep us informed and prepared. I highly recommend her team to everyone. When it comes time to buy our next house, Guaranteed Rate will be our first phone call!

Steven D. | 10/04/2016

The experience was very smooth and stress free!

Scott T.-Demotte,IN | JUN 2016

Tracy Padgett and her team worked on my mortgage and I could not be happier with the service they provided. I am more than pleased with the exceptional service I received with Guaranteed Rate. Every phone call and email were answered almost immediately. They were extremely knowledgeable and I felt very comfortable putting my trust with them. I have never experienced a smoother transaction from start to finish. I would definitely use Guaranteed Rate again and I would most certainly refer them to...

Ryan J.-Elmhurst,IL | JUN 2016

Tracy did an excellent job of keeping me informed with anything that was going on in regards to the loan. She was very on top of everything and did make it really easy to continue along with the process. I would easily recommend her to anyone and most definitely will in the future.

Steve D. -Oak Lawn, IL | APR 2016

Tracy Padgett was great to work with. Tracy was very helpful throughout the loan process and was easy to get in contact with. I have and will recommend my family and friends to call Tracy for their mortgage needs.

Tim G. – Tinley Park, IL | MAY 2016

Love Tracy! She's competent, professional and to the point.

Martin M. – | OCT. 2015

Tracy is amazing and her team is as well! I would recommend her to anyone looking to purchase a home!

Sarah H. – Hobart, IN | OCT 2015

Tracy is a super professional and knows her stuff inside and out. I'm so blessed that I was led to her for my loan. I couldn't have done better. Thank you Tracy!

Kassie K. – Hobart, IN | NOV. 2015

Tracy knows mortgages! People who want a knowledgeable professional who is responsive, thorough, and caring should look no further. She is a rarity in the mortgage business and her success proves it!

Steven C. - FEB 2016

As a realtor, it is important that I find a mortgage money for my clients and Tracy always has the plan to do that. If she tells me she get it done she always comes through!

Craig J - Realtor | FEB 2016

Tim, and everyone at Guaranteed Rate, was awesome! We were first-time home buyers and Tim was extremely patient and helpful with any questions that we asked. We felt like we could ask him anything, and not be laughed at, no matter what the question.

Andres H.- Brookfield,IL | JUN 2016

This was my first time buying a home. I could have asked for a better experience. I hope if I ever buy another home it goes as smooth as it did this time.

Brian V. – Joliet, IL | MAR 2016

Ann Oster was great to work with! She was always available and helped me understand every step of the process. I've already recommended her to others!

Jacqueline C. - Saint John, IN | APR 2016

Tim Trauscht was amazing! He is extremely helpful and knowledgeable at what he does. He made a daunting process seem much easier. I will definitely recommend Guaranteed Rate to friends and family based on my experience with Tim. Thank you!

Delfino D.- PARKER,CO | JUN 2016

The process was painless fast and convenient process. We are not killing trees. My loan officer was Tracy Padgett and I would never go anywhere else. I highly recommend her for anyone that's looking for a home. Great feedback and consistent follow-up skills. I absolutely love her!

Naomi B. – Sauk Village, IL | AUG 2015

The entire loan processing team was stellar, painless. They were extremely timely in responding to all of my questions and concerns. I found them to be professional and as concerned for me as I was for myself. Billy Rapka went above and beyond to accommodate any issues, addressing any anxieties that I had during this process. He was available at every turn. Billy is a true asset to Guaranteed Rate, promote this person, reward him for his integrity. I would also like to comment on the...

Kristine B.- Thornton,CO | JUN 2016

Ann Oster was very pleasant to deal with I barley had to do anything.

Cimino A. – Saint John, IN | AUG 2015

Tracy Padgett was awesome to work with.

Fidel T.– Hammond ,IN | June 2015


Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

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