Cory O-Neil and his team were spot on with all expectations. This is our second time using them and we are more than pleased with the end result and great customer service!
Christopher P. | 12/30/2016
The entire group was helpful, courteous and friendly. They answered all my questions (and I had a lot), promptly and we're very patient with me, since I hadn't bought a house in over 25 years.
To the entire team at Guaranteed Rate especially to Cory and Tina, thank you! Your work is flawless!!! I am so very grateful for your professionalism, dedication, patience and hard work in making the refinance possible. After years of trying, the continual denial and inability to refi capped my disappointment and frustration to the point that I even considered selling my house. It was hard to walk away from a beautiful home that I adored and lived in for 10 years. Thank you for allowing me to...
-Mahsan Y. 8/17/2016
I had no idea what to expect going into this, but Cory and the team that helped me made the process incredibly easy. They were quick to answer any questions and make recommendations when needed. It's hard to believe I already have my first house, and I don't think I would have been able to submit my offer when I needed to without the timeliness and efficiency of this team. I definitely couldn't imagine choosing a different route to go.
Dawn K. - Funded 7/1/2016
Cory ONeil was extremely helpful and made the home loan process easy, he was very responsive to our requests (even on a Sunday!)
James L. - Funded 4/14/16
Never a better loan officer could be had...very concise and fast! The online document delivery streamlines the process! Love Cory.
Jim Chad was an excellent loan officer. He helped explain so I could better understand what was going on and make the right decisions. I felt that he got me the best possible deal he could have for my situation! Everything online also made it very convenient! Thank you!!
Emily J. – 3/21/2016
Jim Chad was very helpful and always available to answer questions. He was instrumental in making the process go smoothly.
Patrice R. – 3/22/2016
Jim Chad communicated well every step of the way. His knowledge of the process made the sale a very smooth transaction.
Judy L. – 3/1/2016
Jim and his team were very helpful!
Iftikhar S. – 11/11/2015
I've dealt with a couple of the big name mortgage companies over the years and I can say Jim Chad is by far head and shoulders above the rest. Jim is one of the rare few who can make this stressful time more bearable. His knowledge and patience and ability to explain things in layman's terms is so very important.
Jason M. – 5/1/2015
Jim Chad has been an incredible loan officer and mortgage agent. He was, and continues to be, patient, kind, understanding, intelligent, and has a mastery of the loan process that added to our comfort level of using Guaranteed Rate. My wife and I were extremely happy using his services and would not feel comfortable using any one else. Thank you.
Rocky R. – 3/15/2016
I would like to mention that - the loan officer did fabulous job of explaining each and every minute detail, educating and providing timely updates and effectively communicating through out the process. He was spot on and went above and beyond to help and establish good connection and discuss options and gather appropriate information in consistent way and answered all queries to provide utmost satisfaction with commitment , enthusiasm and passion. Good work Guaranteed Rate.
Chandrasekhar A. - Farmington Hills, MI | Jan. 20
Kelly Brown and her team were very helpful and awesome with which to work. I've known her for about 7 years and I will definitely reach out to her again.
Michael B. | December 2016
Kelly Brown is fantastic, simply put the consummate professional. The process was executed easily and without any hiccups, I would recommend Kelly to anyone.
Andrew B. | January 2017
Start to Finish this was one of the best experiences I've had in regard to any type of loan related to home ownership. Five stars. Great job Kelly Brown and team, Great Job!!!!! (P.S. I've owned four homes.....so I KNOW.)
Rita R. | November 2016
I was very pleased with their experience and with the overall experience.
Paul B. | November 2016
I am very happy with Kelly and have used her multiple times. I would definitely recommend her to others as well.
Ashish V. | October 2016
It was a very smooth process and things went very well. We worked with Kelly Brown who was absolutely amazing and the entire process easy to understand and pain-free. I would recommend her to anyone looking for a home loan.
Jason R. | October 2016
Kelly Brown did a fantastic job. Always prompt in returning my calls, explained everything, kept us updated all the way through the process. We give her and her team a 10+++ rating.
Thomas B. | 10/21/2016