Cory O-Neil and his team were spot on with all expectations. This is our second time using them and we are more than pleased with the end result and great customer service!
Christopher P. | 12/30/2016
The entire group was helpful, courteous and friendly. They answered all my questions (and I had a lot), promptly and we're very patient with me, since I hadn't bought a house in over 25 years.
To the entire team at Guaranteed Rate especially to Cory and Tina, thank you! Your work is flawless!!! I am so very grateful for your professionalism, dedication, patience and hard work in making the refinance possible. After years of trying, the continual denial and inability to refi capped my disappointment and frustration to the point that I even considered selling my house. It was hard to walk away from a beautiful home that I adored and lived in for 10 years. Thank you for allowing me to...
-Mahsan Y. 8/17/2016
I had no idea what to expect going into this, but Cory and the team that helped me made the process incredibly easy. They were quick to answer any questions and make recommendations when needed. It's hard to believe I already have my first house, and I don't think I would have been able to submit my offer when I needed to without the timeliness and efficiency of this team. I definitely couldn't imagine choosing a different route to go.
Dawn K. - Funded 7/1/2016
Cory ONeil was extremely helpful and made the home loan process easy, he was very responsive to our requests (even on a Sunday!)
James L. - Funded 4/14/16
Never a better loan officer could be had...very concise and fast! The online document delivery streamlines the process! Love Cory.
I have referred several people to Guaranteed Rate based on the positive experience I had financing and refinancing my home with Vanessa Keyes. She is smart, efficient and very helpful. Customer service like this keeps me working with a company.
Andrew Q. - Chicago,IL | SEP 2016
Vanessa worked very hard on my behalf and ensured she responded to my questions very quickly. The process was easy and the online documents completion was incredibly convenient. Vanessa is friendly and very professional; always reassuring and knowledgeable.
Elizabeth C. -Ypsilanti,MI | SEP 2016
Vanessa Keyes did a fantastic job of guiding me through the process. She answered my questions, and straightened me out when I was a bit confused. Shon Atabaki and Jennifer Rothe were also very helpful. We were able to get the information they needed to them in a timely manner.Great people to work with.
Rick M.-Branford,CT | JUN 2016
Guaranteed Rate made the daunting process of purchasing my first home extremely manageable. Their document collection system is stellar and my loan officer was incredibly knowledgeable and responsive. Despite operating in such a heavily government-regulated field, Guaranteed Rate has managed to not sacrificed excellent customer service.
Joshua W.-Middleboro,MA | JUN 2016
The team made it a smooth transaction. I was very pleased with the information shared from the very beginning until our closing at my dining room table!!
Kelly D. - February | 2017
Kelly Brown and her team were very helpful and awesome with which to work. I've known her for about 7 years and I will definitely reach out to her again.
Michael B. | December 2016
Vanessa is the best! I am really happy to work with her.
Fulya A. -Ann Arbor, MI | APR 2016
Vanessa Keyes was awesome - she made the entire experience easy!
Catherine L. -Chicago, IL | APR 2016
Kelly Brown is fantastic, simply put the consummate professional. The process was executed easily and without any hiccups, I would recommend Kelly to anyone.
Andrew B. | January 2017
Start to Finish this was one of the best experiences I've had in regard to any type of loan related to home ownership. Five stars. Great job Kelly Brown and team, Great Job!!!!! (P.S. I've owned four homes.....so I KNOW.)
Rita R. | November 2016
I was very pleased with their experience and with the overall experience.
Paul B. | November 2016
I am very happy with Kelly and have used her multiple times. I would definitely recommend her to others as well.
Ashish V. | October 2016
It was a very smooth process and things went very well. We worked with Kelly Brown who was absolutely amazing and the entire process easy to understand and pain-free. I would recommend her to anyone looking for a home loan.
Jason R. | October 2016
Kelly Brown did a fantastic job. Always prompt in returning my calls, explained everything, kept us updated all the way through the process. We give her and her team a 10+++ rating.
Thomas B. | 10/21/2016