The team was very knowledgeable and helped with any questions I had. It was a pleasure to have them process my loan!
Ronald M. | 06/01/2017
Loved the ability to do everything online. The process was fast and easy. My loan officer Cory was very responsive to questions and great to work with.
Kiera P. | 04/28/2017
Cory O'Neil made the process quick and easy. I will recommend him to anyone looking for a mortgage.
Amber N. | 3/22/2017
Cory O-Neil and his team were spot on with all expectations. This is our second time using them and we are more than pleased with the end result and great customer service!
Christopher P. | 12/30/2016
I couldn't be happier with our loan experience and our agent, Kelly Brown. We were kept informed every step of the way, and her entire team did a phenomenal job keeping me calm during an otherwise stressful time. We had left our previous residence and were staying with family while we shopped for a new home, and everyone [at Guaranteed Rate] was very understanding and sympathetic to our needs. I can't imagine going through this with any other team.
Amber T. | June 2017
Kelly Brown was outstanding through the entire process! Her and her entire team were a pleasure to work with.
Michael D. | 6/5/2017
I was very nervous with purchasing a home again. I didn't have a very good experience this first time. Kelly Brown kept me up to date every step of the way. She answered all my questions. She checked-in with me frequently to explain things. She had great recommendations for next steps. Kelly made this purchase much more pleasant and a lot less confusing this time.
Jamina C. | 05/25/2017
Kelly Brown was wonderful, and made the process very easy.
Christian H. | 05/26/2017
Vanessa Keyes has to be the most professional, responsive and compassionate person I have ever met. People like her build your brand - your credibility. Her responsive, always available "just a text away" relationship allowed me to calm my emotional self down when thoughts or concerns arrived in my head. She is a true partner, and genuinely cares about her clients. That means the world to me - to anyone. I felt like I was her only client - the entire time. The entire process was flawless - a...
Nandor T. - Chicago, IL | JUN 2017
Kelly Brown was great and extremely helpful and responsive throughout the whole process. I was very satisfied.
Rebecca M. | 05/05/2017
Kelly Brown patiently helped guide us through the process and set us up for success at close. We're very pleased with the service we received from Guaranteed Rate.
Richard G. | 05/04/2017
Kelly and her team was amazing! All were pleasant to work with, they keep me informed during the entire process, closed in 35 days. I would recommend them.
Candy R. | 04/25/2017
They really made the process easy for me as a first-time home buyer.
Waheem R. - March | 2017
The team made it a smooth transaction. I was very pleased with the information shared from the very beginning until our closing at my dining room table!!
Kelly D. - February | 2017
Kelly Brown and her team were very helpful and awesome with which to work. I've known her for about 7 years and I will definitely reach out to her again.
Michael B. | December 2016
After the appraisal report came in, we were unqualified for the double match program. My loan officer and realtor decided to put up the 2% grant we were assured we would get. Doing so, not only made my purchase possible, but the seller of our new home was dependent on our success to purchase their new home as well. It was very shocking and probably the nicest thing anybody has ever done for me. I would most definitely recommend Guaranteed Rate to someone and even use Guaranteed Rate again!
Josh Berg was fantastic! He was always there to answer my questions and explain every step of the way.
Already referred them to a guy at work. Josh Berg was very professional and knowledgeable and had my refi done fast.
Jason S. - 5/31/2017
I have actually already started telling my friends, family and co-workers about how Guaranteed Rate approved my mortgage loan in just two or three weeks. It was finalized in under 13 business days and approved in the next few. Josh Berg was my loan officer, and a great one at that. This was my first home purchase and comparing it to my experience at a "big bank" (which took at least a month to inch forward), working with Guaranteed Rate was probably the most painless process I've ever had when...
Jeffery M. | 6/02/2017
Josh Berg was wonderful. On a scale of zero to ten, how likely am I to recommend Guaranteed Rate to a trusted friend or colleague? 10.
Michele G. | 04/28/2017