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Sue and her team were diligent and worked round the clock to assist me with my first home purchase. I cannot thank them enough! They truly care and go above and beyond!
Allyson W., October 2018
Sue, we cannot thank you enough for making this process so easy. I very much appreciate your attention to detail and the speedy responses to my many questions. We never felt we were lacking any information and never had any lull in our confidence in you. I would recommend Guaranteed Rate and you specifically over and over again!
Erik P. | July 2018
Sue Hines was excellent. She went above and beyond. I really appreciated her expertise and her estimates were spot on. The interest rate was better than I expected. She did that because she was really watching the market. I was happy that I was with her through the process. She responded quickly, even on weekends. She is very smart and knows what she is doing. I was very impressed.
Marianne D. | JUNE 2018
Susan Hines exceeded my expectations. This was the first time applying for a mortgage and we all know it is an enormous amount of paperwork. Susan Hines was informative, easy-going, available 24/7 even on Weekends. She answered every single call, email and question within minutes. Her expertise combined with her friendly mannerism made the entire process so much easier. Even when I was overwhelmed, she was able to keep me calm and reassured me that we would have everything done ahead of my...
Stefanie M. | June 2018
I am so pleased with the loan officer I was assigned, Susan Hines. She was very informative and knowledgeable which she made the purchase of my vacation/retirement home in PA very smooth. She told me everything I needed to do, and know. There were never any surprises. She always answered the phone and explained all my questions. We closed in one month, as she said we would. I highly recommend her to my friends, family or anyone looking for a home. Guaranteed Rate got a diamond with Susan...
Dawn R. | July 2018
Susan Hines and her staff were amazing! They were professional, focused always on task and helpful whenever I needed questions answered Day or night! They made this process less stressful Thank you.
Leticia V. | April 2018
This is the second time I used Guaranteed Rate & I would use them again.
Peter M. | June 2018
It is always my pleasure to work with you on a deal! Thank you for all the hard work you do on your end to make everything work as smoothly as possible.
Karen Rice Chant- Realtor
I wish to extend my appreciation and gratitude to Susan Hines and her team for hanging in there with me during this sometimes bumpy road to home ownership. The team was courteous, professional, and efficient while getting me in my home in record time. I would highly recommend them.
Thank you so much! We are loving our new home! Thanks for all you did for us!
Julia Y. | 2017
Thank you soooo much!!!!! We greatly appreciate all of your help. Your team has been wonderful, and we will be sure to recommend you guys. We have been extremely happy with the whole process!!!
Melissa & Dave | 2017
I just wanted to say thank you for a great job! You did a great thing for Brandon. He is a really great guy and was between a rock and a hard place when you stepped in. Thanks again.
Peggie M. - Realtor
Susan goes above-and-beyond on every deal, whether large or small, with attention to all the details. I love closing deals with her and Veronica. Thank you.
Jeff F. | 2017
Hi Susan, Thanks a lot for everything. You are so professional and you are so great to work with. There is no other way to say it: we’d be lost without you and my brother’s family would never get this house.
If we have someone interested in your services, we definitely refer them to you.
Victoria & Vladimir | 2017
Thanks again for all your help and making it an easy process. We truly appreciate the gift card and can't wait to go.
Robert and Joy
You’re great Susan! Thank you!
You bring good news! Thank you very much. It will be our pleasure to review your services as we are very satisfied. We will gladly refer our friends to you, they will be in good hands, your team rocks.Thank you and your team for your services.
Alina and Rafkat
Thank you all for your hard work and patience with me!
Tonya | 2017
Thank you for everything!!!!!
Yamila Y. | 2017
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!