Sue Hines was excellent. She went above and beyond. I really appreciated her expertise and her estimates were spot on. The interest rate was better than I expected. She did that because she was really watching the market. I was happy that I was with her through the process. She responded quickly, even on weekends. She is very smart and knows what she is doing. I was very impressed.
Marianne D. | JUNE 2018
Susan Hines exceeded my expectations. This was the first time applying for a mortgage and we all know it is an enormous amount of paperwork. Susan Hines was informative, easy-going, available 24/7 even on Weekends. She answered every single call, email and question within minutes. Her expertise combined with her friendly mannerism made the entire process so much easier. Even when I was overwhelmed, she was able to keep me calm and reassured me that we would have everything done ahead of my...
Stefanie M. | June 2018
Guaranteed Rate was always available to answer questions or handle any concerns. They did everything possible to make the process flow as smoothly as possible.
Denis B. | June 2018
It is always my pleasure to work with you on a deal! Thank you for all the hard work you do on your end to make everything work as smoothly as possible.
Karen Rice Chant- Realtor
Susan and her team were wonderful! Extremely responsive and made the process seamless.
Kelsey A. - May | 2018
The entire team of people we dealt with at GR were great. Very professional and very responsive. We would highly recommend using Guaranteed Rate for anyone looking to find a great mortgage company.
Bennarr K. - Scotch Plains, NJ
Susan Hines at Guarantee in Lords Valley, PA was extremely competent, professional & a pleasure to work with during the mortgage process. Her staff conducted themselves in the same manner & would highly recommend this office to anyone.
Thank you Susan. This is you who are doing a great job!!!!! You are so professional in all this small details to the loan.
Thank you. I do want to mention that you have been great. We’ve appreciated your promptness, directness, and competence.
Thank you for a great job!
Dave K. Re/Max Best
Thank you soooo much!!!!! We greatly appreciate all of your help. Your team has been wonderful, and we will be sure to recommend you guys. We have been extremely happy with the whole process!!!
Melissa & Dave | 2017
Hi Susan, Thanks a lot for everything. You are so professional and you are so great to work with. There is no other way to say it: we’d be lost without you and my brother’s family would never get this house.
Susan Hines is one of the nicest, most intelligent woman I have worked with. She made everything work out so easy on my first home purchase.
Paul C. | 2017
If we have someone interested in your services, we definitely refer them to you.
Victoria & Vladimir | 2017
Thank you so much Susan! We are grateful for all your help and that the closing charges had dropped down.
Susan, you the best!!!!! Thank you so much.
Lyudmila | 2017
You’re great Susan! Thank you!
Thank you all for your kind assistance during the process. I appreciate your professionalism and courtesy toward me every step of the way. I will not hesitate to recommend your company.
Mary Ann S. | 2017
That's fantastic news. Thank you for all your dedication in assuring that everything worked out for the loan. I truly appreciate your hard work and efforts.
Carrie B. | 2017
Thank you for everything!!!!!
Yamila Y. | 2017