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Sue Hines and Veronica always score a perfect 10 in my book. I am a real estate broker in the area, and I have referred them many times over the years. My customers have always been very happy. Now that I have worked with Sue personally it will help reinforce my future recommendations. The service is always above and beyond!!!!
Patricia M. | November 2018
Sue and her team were diligent and worked round the clock to assist me with my first home purchase. I cannot thank them enough! They truly care and go above and beyond!
Allyson W., October 2018
We love you Sue. Thanks for your patience with us. We will definitely recommend you to others.
Michael M. | October 2018
Explained everything clearly, very helpful.
Kim C. | August 2018
Susan and her entire team were awesome. They were very knowledgeable with the intricacies with my VA loan and helped me through with no issues. I would highly recommend them in the future.
Andrew S. | July 2018
It was easy, fast, professional, Thank you so much for helping us.
Oleksandr N. | May 2018
Guaranteed Rate was always available to answer questions or handle any concerns. They did everything possible to make the process flow as smoothly as possible.
Denis B. | June 2018
I am so pleased with the loan officer I was assigned, Susan Hines. She was very informative and knowledgeable which she made the purchase of my vacation/retirement home in PA very smooth. She told me everything I needed to do, and know. There were never any surprises. She always answered the phone and explained all my questions. We closed in one month, as she said we would. I highly recommend her to my friends, family or anyone looking for a home. Guaranteed Rate got a diamond with Susan Hines.
Dawn R. - July | 2018
Sue worked tirelessly to get us closed in time!!
Leslie T. | May 2018
One year anniversary note.. Hi Susan, We are still very happy here as the day we moved in. Couldn’t be happier. Thank you again. Hope all is well with you too. Take care.
The entire team of people we dealt with at GR were great. Very professional and very responsive. We would highly recommend using Guaranteed Rate for anyone looking to find a great mortgage company.
Bennarr K. - Scotch Plains, NJ
Susan Hines and her team were a great help and made a process of obtaining a mortgage feel easy and faster than we expected. They were always responsive and clarifying any arising questions immediately. We will definitely use their services.
Thank you so much! We are loving our new home! Thanks for all you did for us!
Julia Y. | 2017
Thank you for a great job!
Dave K. Re/Max Best
Susan goes above-and-beyond on every deal, whether large or small, with attention to all the details. I love closing deals with her and Veronica. Thank you.
Jeff F. | 2017
Thank you, Susan. It Was a pleasure doing business together.
Raina - Realtor | 2017
Thank you all for your hard work and patience with me!
Tonya | 2017
Susan Hines was extremely knowledgeable and was always there to answer our questions. She was quick to respond and was very helpful throughout the entire process. I would definitely recommend Susan and Guaranteed Rate to friends and family.
The Stormes | 2017
Thank you for everything!!!!!
Yamila Y. | 2017
Comment: Sue Hines and her team worked diligently to make my closing happen on time, without a hitch. They were efficient, knowledgeable and always professional. I especially enjoyed Sue's always upbeat, "can-do" attitude!
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!