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Christina and Guaranteed Rate were excellent to work with, extremely responsive, and made the process easy and transparent. There was a bit of confusion over the appraisal fee, but in the end the GR team did a great job of sorting it out. There were also a couple mistakes on the closing statement, but GR also was able to resolve those quickly after I pointed them out, and may not have been responsible for those. Overall, I had a great experience and would recommend them to anyone.
Anthony D. | December 2018
Guarantee Rate works as a team, and that makes the process of getting a loan really efficient. Every team member steps in and supports you to take one more step in the process. This makes your experience very smooth.
Rosa O. | November 2018
Guaranteed Rate knocked it out of the park. This was our first experience purchasing a home, and they made it very easy for us. The sellers had a very short window of time to close, and Guaranteed Rate still got our mortgage in place. Both attorneys and brokers were amazed! From the pre-approval to appraisal to underwriting and final approval, every member of the Guaranteed Rate Team had exceptional response and communication. I would highly recommend to anyone purchasing a home. Thank you...
Timothy B. | August 2018
Christina, you guys are unbelievable! Everybody involved in our purchase has been so impressed with you and your team. We will be highly recommending you to anybody interested. Thank you again for all of your efforts we are so happy!!
Tim B. | August 2018
Christina and her team were wonderful - always willing to answer questions, explain documents, etc.
Casey B. - July | 2018
It was an extremely pleasant experience working with Christina, Jeanne, Carissa, and Marianne. Our only constructive feedback is that a better back and forth communication with Marianne on loan specifics could have been better. We unsuccessfully tried to reach her a number of times via phone to clarify her instructions from emails, which in many cases were not clear. In the end it was fine, but it was frustrating at times trying to check off certain items. Overall, the team was great and we're...
Nicholas C. | June 2018
I have worked with Guaranteed Rate several times in the past, and I would very much want to work with them again in the future. I trust the entire team, most especially the Loan Officer, who I have worked with in the past, even before she worked at Guaranteed Rate. She was the sole reason I applied for a loan with Guaranteed Rate, and I have come to trust and appreciate her entire team. I would, and I have, several times in fact, recommended my friends and relatives use Guaranteed Rate - and...
Christina was absolutely great to deal with especially in my expedited re-finance situation. She was timely, thorough, and all around pleasure to work with.
Christina and her team are awesome. They all deserve immediate raises and all expense paid trips to anywhere in the world that they would like to go! (Also anyone aggregating these surveys should be included on the these) Your attention to this matter would be appreciated. Thanks! Happy Year-end. Enjoy the Holidays!
Christina, Mark, Jeanne, and Monique were all awesome to deal with. Everyone was extremely responsive and professional. Their performance and attentiveness exceeded my expectations.
Christina and her team were a dream to work with. Made the whole process super easy and painless.
Jon and I want to thank you for your commitment to our cause of purchasing our first home. You have gone above and beyond despite all the road blocks we faced but we are so thankful to have been referred to you. Your professionalism, willingness to communicate often and overall demeanor is a testament as to why you are the best in the biz! It was a pleasure working with you and hopefully we can work with you again in the future. Thanks again!
Whitney and Jon T.
The process was so intimidating but once Christina started helping me out it was a breeze
I have refinanced twice with Guaranteed Rate and now have my new mortgage for my new home. The team is outstanding in their communication and organization. They also did a fantastic job of talking to my lawyer, real estate agents, financial planner, etc. and while I was informed, I didn't have to act as a go between for all parties which was a MASSIVE relief.
Our lender couldn't have been better. They were always available to answer any questions I had and I really felt like they had our best interest in mind.
I went to Guaranteed Rate because a friend had recommended Christina Trethewey - she had worked with Christina in the past and had a great experience. I found the process pretty easy - having a secure website to upload the documents was very convenient.
Christina and her associates were all very professional and helpful. I appreciate how patient they were explaining the process to me.
I have watched other people really struggled with their home finance this was so simple. I started to wonder if I was doing something wrong! However everybody made it so easy and they were so organized and the process was so available digitally that it made the experience really good.
I love that everything was handled online or over the phone! The process was very easy for a working professional.
Christina and her team did an excellent job throughout the mortgage process and were able to troubleshoot any issues that arose. I'd really like to thank Jeanne on her team for taking the time to answer any questions and the numerous emails I sent.
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!