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Austin Reed and his team were awesome to work with and I will suggest them to everyone I know. They were very informative and most of the communications were done online, which was efficient and made it easy to look back on if needed! It was a great experience.
Christine O. | June 2018
Austin Reed went above and beyond in helping us secure our loan. I’d highly recommend using him and his team.
Erin G. | June 2018
Austin was great from start to finish. The whole process was much easier than anticipated and infinitely less painful. Thanks!
James H. | March 2018
We had not purchased a house in 20 years. Austin Reed and his team were very patient with our questions and concerns as we moved through a process that has dramatically changed over that period. They were very responsive and accommodating. Overall, they did a great job.
Paul P. | October 2017
The team I worked with was great. They made it very easy to understand the process and what was needed from me in order to make sure that everything was completed on a timely basis. They were all very responsive at all times. I would definitely work with them again.
Nicholas O. | 08/24/2017
Austin and his team were awesome! Austin was very responsive to every email and phone call and his team was very prompt with answering questions and telling me what I needed to provide. This was my first mortgage and it was extremely smooth!!
Lindsay G. | 2/12/2017
Austin Reed was great to work with - very responsive and always ready to answer our questions. The whole team made the process very easy.
Jessica D. | 12/15/2016
Austin Reed and his team communicated with us and answered questions very quickly. Austin helped us to get the pre-approval then the final approval. His team worked very effectively and efficiently. They made the process easy.
Nancy W. | 09/08/2016
Austin and his team were absolutely fantastic! Very responsive, effective, and knowledgeable. I would definitely work with him and his team again, and gladly recommend them to my friends. Thank you so much for helping me financing my first home!
My experience with Austin Reed and team was amazing. They were on top of everything and answered any questions I had. Austin was wonderful to work with and explained each step of the loan process. I am moving from Florida to Massachusetts and Austin was very understanding of my situation and made the loan process one less thing I needed to worry about! I would certainly recommend Austin to everyone I know and would go to Austin with any future needs I may have!
Austin and his team were beyond exceptional and instrumental in making my closing go flawlessly. They all were able to balance the task of keeping my wife and I informed along the way without overdoing it. At every step they were reachable and informative. We NEVER had to wait for a reply at any time for any reason. We will be recommending them to everyone and anyone that mentions the word mortgage.
Nicholas S. 07/15/2016
Austin Reed was great! He was super responsive and available by email, at all times of the day and day of the week. He gets things done efficiently, explains matters clearly and is personable.
Austin Reed and his team, Minh, Harold and Julie made the mortgage process easy and seamless for us. the process was quick and efficient and they communicated with us expediently at every turn. I have already recommended them to friends who will be in the market soon! Thank you.
Gloria D. - April 25, 2016
Working with Guaranteed Rate was a great experience. There are a lot of moving parts and Austin along with his team did a great job of communicating with the other members of the team I had in order to smoothly expedite this process. It was easy to upload the necessary documents, sign for things with an online signature, and he also answered my questions along the way. Will definitely recommend if I am asked about who to use.
We recently closed on a home in the last week. During this process we worked with Austin Reed and his team to obtain a loan. Austin was great at outlining the process and walking us through every step. I will be using Guaranteed Rate for all future loans I try to obtain.
Michael L. April 11, 2016
Austin was amazing to work with and made the whole process seamless. I love your plain English guides on how to get a mortgage, and the online platform was extremely helpful.
I have nothing but praise for Austin Reed and his team at Guaranteed Rate. They were accessible and responsive. They let me know when documents were missing so I could obtain them as quickly as possible. They explained all the paperwork and requirements clearly. Plus I got a good, 'guaranteed' rate, which was exactly what I wanted. Professional, thorough and easy to work with! 5 stars!
Austin Reed and his team provided exceptionally efficient and straight forward information. My husband and I were first time home buyers so naturally we had a ton of questions. Austin took the time to explain everything and accommodated our schedules by corresponding with us through email or text when phone calls weren't an option or taking an 'off business hours' phone call when need be. Austin and his team were very thorough making sure we had our ducks in a row so when the perfect home came...
Kimberly M. - Woburn, MA | Dec. 2015
My loan officer was helpful, positive, clear when communicating, patient, and responded to my questions 24-7.
Hannah S. – Harrisburg, PA | Sep. 2015
Austin helped us get a great rate for a convential renovation loan and we just refinanced with him since renovations are complete. Great rates both times and low fees.
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!