Bryan Brown and his team was phenomenal. I couldn't ask for a better loan officer and his team was always on their game. I give Bryan and his team the highest marks. When you entrust the largest financial purchase in your personal life to a mortgage company and specifically with Bryan, it is priceless to know you are in great hands and he is always looking out for your best interest. I consistently recommend Bryan and Guaranteed Rate to any/all that are in the market.
Bryan and his team were exceptional -- diligent, engaged, and responsive. Through every challenge and hiccup they were for us. I cannot imagine a better experience than the one Bryan and his team gave us. GREAT JOB!
Jen and I would like to extend an enormous thank you to the entire team for helping us with the purchase of our first home. Bryan, thank you for all your team's work in putting together the mortgage, and through the extensive documentation collection process. I appreciated your updates and walking me through the loan application process. Hillery, Monica, it was a pleasure working with you and it was great to finally meet you today. Cecilya, we can't thank you enough for guiding us through the...
Dave and Jen K.
We could not have asked for a better experience dealing with this process for the first time. Bryan and his team were exceedingly helpful in getting us set up with our new home. Thank you for your help and services!
Every person I worked with was so patient and kind. There was lots of communication, and Bryan took the time to understand my situation and needs. Thank you!
Amy H. 1/26/2016
Bryan, We would like to thank you for your help, your patience, knowledge and guidance in the process of obtaining the mortgage. We will definitely recommend you to anyone looking for a mortgage in the future.
Natalya & Leo Y.
Bryan and his team was very helpful and advise during the process.
Luis F. – Stoneham, MA | Sep. 2015
Everyone was professional and prompt when addressing any issues or requests. Everything was explained in detail and there were no surprises at closing.
Jean V. – Plymouth, MA | Feb. 2015
Brian did a great job explaining things to me, and unlike my previous loan experiences, things went as I was told they would go, no surprises at all!
Lynne M. -- Glencoe, IL. | Nov.2014
Bryan was great Very responsive and always willing to answer all of my questions!
Crystal L. -- 9/18/2014
Bryan came highly recommended by a good friend. Bryan's expertise & reassurance was both helpful & comforting as this was our 1st purchase. Bryan's attentiveness & patience was beyond expected. He was quick to respond to emails & returning calls. We closed in 31 days, which Bryan admitted was aggressive given our situation but was honest when he said he could deliver on time. Sure enough, we closed on time & without issue. Both our attorney & Realtor stated on numerous occasions how...
Bryan was great! He answered all of my questions promptly!
Srividya G. -- Mansfield, MA 6/26/2014
Bryan was exceptional, he explained everything from beginning to end and kept me up to date on everything and went above and beyond to help me out to get everything situated. Guaranteed Rate has exceptional service and I was nervous at first about going through it all and Bryan and his team made me feel at ease.
Stella -- Worcester, MA 4/12/2014
“Bryan Brown was great to work with, he was attentive without being overbearing. I will recommend Bryan Brown and his staff because it was a pleasure working with all of them. Their attention to detail and ability to explain each step throughout the process was a blessing.”
Darin D. -- Canton, MA. -- 2/2013
"We thought the process was cumbersome and took a very long time but I was happy with the results of the re-finance. We were happy with the service albeit it seemed a little cumbersome. We have already told some people about your services."
Richard T. -- Plymouth, MA. -- 3/2013
"Pain-free process and excellent service from Bryan Brown and his colleagues!"
Matthew M. -- Waltham, MA. -- 2/2013
“Everyone was wonderful and very helpful! Thanks so much for everything.”
Nancy C. -- Fayville, MA. -- 3/2013
"We are happy with rate received, and really liked that lawyer came to our house for closing. All of my questions answered quickly by a very knowledgeable team."
William S. -- Westborough, MA. -- 5/2013
"Bryan and his team were great to deal with they found the perfect loan program for us! Bryan was able to walk us through the entire process and answer all of my questions. The attention to detail made this a pleasant experience, we never had to worry about anything every step of the way. Guaranteed Rate had the best loan program for us!"
James K. -- Waltham, MA. -- 6/2013
"I thought Bryan and his team did a stellar job. The only hiccups we had were with a 2nd lender. The Guaranteed Rate team was fantastic. Customer service, the team was great. Bryan is a true professional. No issues with closing. so I would rate Guaranteed Rate a 5. Brian and team were always available or responded back to me quickly."
Geoffrey B. -- Brighton, MA. -- 7/2013