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MI - Byron Center

Branch Manager: RJ Kistka
  • o: 616-365-5813
2155 84th St SW, Ste B, Byron Center, MI 49315
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NMLS: 1034849
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TestimonialsCustomer testimonials Read more

Tom was very thoughtful in explaining the process to me, as I am a young first time home buyer.

Josiah R - Jenison, MI | Feb. 2016

You're the best, Tom!!!! Other lenders are out there making excuses and you're getting it done!!

Eric F. – 12/02/15

Tom was very accommodating and knowledgeable. Everything went very well and I was very happy with the process.

Mitchell R. -- Grand Rapids, MI 4/16/2014

Tom did an exceptional job of staying in contact with me, and answered all my questions quickly. I would rate the level of service as Excellent.

Mitch R.

Greg and his team was very accessible and had great follow up. It was a great experience.

Michael L. – 9/23/2016

Tom and Stephanie were very patient, understanding, and helpful throughout my home-buying experience. They made everything run smoothly and answered all my questions.

Angela B.

My loan officer was Greg Wilson and after working with him a short time I wouldn't ever want to use anyone else. I was impressed with how quickly Greg would call me back and get anything we needed accomplished done as fast as possible. Greg would even come to my office regularly to update me in person as to what we needed to get done. Thank you Greg for making this experience enjoyable for me and my family!! All the best!!!

Robert K. – 1/28/2016

Tom and Stephanie were great to work with. My calls and emails were returned right away. I always knew what was going on with my loan every step of the way. Everything went very well and everything was wrapped up very quickly

Jeff & Brenda S.

My Loan Officer was Greg Wilson and after working with him a short time I wouldn't ever want to use anyone else. I was impressed with how quickly Greg would call me back and get anything we needed accomplished done as fast as possible. Greg would even come to my office regularly to update me in person as to what we needed to get done. Thank you Greg for making this experience enjoyable for me and my family!! All the best!!!

Robert K. – 1/28/2016

I received a lot of “no” answers from other companies about refinancing and getting a lower interest rate. After talking to Tom he gave me hope that we could work something out. Tom had no problem listening and helping me. Stephanie was great with my many emails and phone calls. She always responded quickly. Tom was able to close my loan quickly when everyone else said “no”.

Jennifer G.

About

Our office has been originating loans in the West Michigan area with Guaranteed Rate since 2013. In our market, we know that VA, FHA, USDA-RD and Conventional loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. We listen to our customer’s needs, and set up the loan and communications around their preferences. We always calculate the lowest cost mortgage options and present those to our clients. We believe if we take care of our clients, they will refer their friends and come back to us for future financing needs. It is a win-win for everyone involved.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This gives realtors the ability to have clients fill out our online application in their office, and they know they are getting a quick, professional and reliable answer from a lender that they trust. Customers love the digital mortgage because it saves them time, and makes their first meeting far more productive, as we can focus in on areas of the application that may need more attention.

At Guaranteed Rate, we work by a set of Core Values as we strive for the industry leading value proposition for our loan officers, referral sources and customers. While each of these are important to our success, our office embodies the “Deliver Results” core value. We feel it is our job to overcome obstacles and solve problems that produce positive results for our clients and referral partners, and that is why our clients and referral partners love us...we are dedicated to their success.

Our branch is looking to grow its production by building deeper relationships with our referral partners and clients. We hire the best of the best and are looking for high quality, diligent loan officers that are proactive problem solvers. We require an attention to detail and a “can do” mentality in order to gain the results that we want for our clients. So, if you’re looking for new career opportunities, come grow with us!

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