The online process was great, Jeff was great, he explained every part of the process to me and made things very easy to understand. I would totally recommend Guaranteed Rate and Jeff to my friends and family.
Jeff (and Alyssa) did a great job. I was pleasantly surprised at the level of competence and professionalism. I honestly expected less from GR than I got. Good work!
Mike A. | 11//01/2016
Joe and I met Rosemarie Ashley several years ago when she helped Joe buy his very first home in Taylor. She walked us through the process step by step, inch by inch, and praise God for her and her love for what she does. May I add she is a for real down to earth angel sent from God on a mission to help people find happiness and real meaning in their lives! She's an investment you can't afford not to look into. Thanks Rosemarie for not giving up on us! We love our beautiful home that without...
Bonnie and Joe Z. - Taylor,MI | JUN 2015
Honestly, we took shot in the dark and applied at Guaranteed Rate for our mortgage after seeing a late night infomercial about the company. No regrets! The testimonials from the customers gave raving reviews on the speed, care and assurance along the way from the company and we have to agree with the same! From step one, Billy was there to answer all of our questions and never once pushed us to hurry along. We were already living in our home as a lease to buy so our closing process went at...
D. - 11/09/2016
Jeff was fantastic to work with. Was on top of every question I had and met the tight deadlines to get to closing. Smoothest loan I've ever gotten. Great work!
- Robert B
We can't say enough about how much we like Rosemarie Ashley. Everyone we worked with in Guaranteed Rate, was extremely efficient and expeditious, but Rosemarie brought us to you because she believed that our loan would be processed in the limited time allotted for closing. She is wonderful at her job and really cares about her customers.She is a great person and I would do business again with Guaranteed Rate just because of her.
Paul D. - Madison Heights,MI | JUN 2015
The rate provided was awesome. I was surprised the swift response when I submitted my information online, I got a call back in less than a minute. Jeff Stern was awesome to work with and even when he was out on vacation he ensured necessary support proved and there is always a backup plan in place.
– Madhav M
I recently purchased a home in Reno Nevada while living in Michigan. I had the privilege of working with Bill Schaffer and Guaranteed Rate. Bill did an incredible job handling all of the issues of purchasing out of State property. I was informed of the process at each step of the way and could not have had a better experience. I appreciated Bill's professionalism, his prompt responses to all my questions, and his handling my mortgage with attention to detail. Thank you Bill for all you did for...
Rosemarie is awesome! She helped my wife and I with an unusually complex mortgage situation. Not only did she do everything she said she would do, but she also promptly answered all of my (many) questions throughout the process. On top of that, she got us to close in less than a month - over the Christmas and New Year holidays - while remaining a pleasure to work with all the way through closing. I highly recommend Rosemarie to anyone in need of a mortgage.
Brice T. – 6/6/2016
Billy was definitely Top notch! Great follow up...never had to ask the status of my loan...I enjoyed working with Guaranteed Rate...
Jason P. – 08/02/16
I love Rosemarie Ashley she did a great job getting my mortgage for me. I appreciate her help and I am glad she was my mortgage rep.
Louise T. -Macomb, MI | MAR 2016
Jeff Stern did a great job! Very professional and knowledgeable!
Billy W. -8/5/2016
Jeff Stern was excellent.
Jason R. -8/5/2016
Thank you for tirelessly working to find me the best mortgage loan for my situation. The debt consolidation mortgage has saved me thousands of dollars a year in interest charges and lowered my monthly payments considerably. Working with you has been great. You treated me like a person and not a number, that means a lot today. I would recommend you if someone needs a mortgage refinance or debt consolidation loan.Thank you again for all your hard work on my account.
Tammy C. - 08/29/2016
Rosemarie and Kevin were wonderfully informative, knowledgeable, friendly, patient and accommodating! They made a huge difference in my home buying experience!
Melissa S. -Fraser, MI | MAR 2016
Jeff Stern was excellent! He was extremely helpful, explained everything thoroughly, provided numerous options and throughout the process was in regular contact with me; managing the process very efficiently. I couldn't have been more pleased as a customer!
Karey C. -8/3/2016
I knew Billy would take good care of me and his team lived up to my expectations. I needed to close in 25 days to meet my timeline for my purchase on my condo and Billy's team kept me in the loop the whole time. E-signing is simple and quick. I closed on time with no surprises at closing. If you want a mortgage team that delivers on their promises, trust Billy with your mortgage.
Anthony D. – 5/5/2016
Check out this Yelp review! We are thrilled with the experience we have had with Rosemarie Ashley and her team. What a wonderful lady to work with. She went above and beyond to assist us and help us achieve our dream. We can not thank her and her team enough for working with us and helping us to move quickly (...) She always responded to our calls quickly and in a timely fashion. The easy and efficient online method of securing our paperwork and the email communication was such a...
Mary T. – Madison Heights, MI | Oct. 2015