Our Loan officer Mike Ross is the best !! Keep up the good work Mike !!
Daniel K. | July 2018
Mike Ross was extremely helpful and made my home buying experience very easy. He was easy to reach at any time of the day and thoroughly explained all of my question. He also took the time to make sure I understood everything.
Elizabeth V. | December 2017
This was the first time I've been able to manage most of the loan process electronically. What a convenience!!! This was much simpler and easier than I remember, and the team was very helpful. Appreciate all the effort on this!
Mike Ross was on top of everything. If I had any questions or concerns, Mike went above and beyond to make sure I was completely satisfied. Mike is an outstanding employee and you should be thrilled to have him on your team!!! I will be referring Mike to those that would like to sell or buy a home. Thank you Mike!!!
Laura G. | November 2017
Jeff and his team were wonderful to work with. Glad we're done, but they made the process as smooth as possible.
Mike Ross, and the team of people that worked together in order to make our home purchase in Tennessee, while living in Michigan, possible were professional, courteous, kind, helpful and fast. Facing a relocation of our family for a new job was challenge enough. Having our mortgage process be quick and easy was greatly appreciated.
Jeffrey M. | October 2017
Mike Ross was absolutely fabulous with everything that he did for me. He went over and above and everything and he did. You all definitely have a treasure working for you in Mr. Ross!
Nathan T. | 09/15/2017
The online process was great, Jeff was great, he explained every part of the process to me and made things very easy to understand. I would totally recommend Guaranteed Rate and Jeff to my friends and family.
Mike Ross at Guaranteed Rate was amazing he did what another mortgage company said they could not. Closed on an FHA loan in the matter of about 3 weeks. He was very knowledgeable, always answered my call, and was the most helpful person in this whole process. I appreciate everything he did for me and my family. I would recommend anyone who is trying to obtain a loan to use Guaranteed Rate.
Terry K. - Funded 8/28/17
Jeff (and Alyssa) did a great job. I was pleasantly surprised at the level of competence and professionalism. I honestly expected less from GR than I got. Good work!
Mike A. | 11//01/2016
Excellent people to work with. We had a lot of questions (and emails), and Mike and his team were on top of the whole process from the beginning and made it completely understandable and easy. I will be recommending them to anyone I know looking to purchase and get the right rate without any headaches. Great job!
Sean K. | 06/12/2017
Jeff was fantastic to work with. Was on top of every question I had and met the tight deadlines to get to closing. Smoothest loan I've ever gotten. Great work!
- Robert B
Mike Ross was so helpful and kept me informed throughout the whole process. Great experience!
Erin O. | 05/25/2017
Mike Ross was my loan officer. He made it very easy for me, I ididn't have to worry about anything, especially since this was my first time purchasing a home by myself. Mike was always there to answer any questions, explain any anything to me that I did not understand he kept me updated on everything. He always had my back. It is so great to work with someone who has is so friendly and has a wonderful personality. We need more people like Mike who are a pleasure to work with and make you feel...
Jane B. | 04/21/2017
Jeff Stern did a great job! Very professional and knowledgeable!
Billy W. -8/5/2016
Working with Mr. Ross was great! I would highly recommend him to anyone and will be working with him again.
Tyler S. | 4/5/2017
Jeff Stern was excellent.
Jason R. -8/5/2016
Jeff Stern was excellent! He was extremely helpful, explained everything thoroughly, provided numerous options and throughout the process was in regular contact with me; managing the process very efficiently. I couldn't have been more pleased as a customer!
Karey C. -8/3/2016
Easiest mortgage process I have ever experienced...everyone was on it and very organized. It was truly the smoothest part of my home purchase.
John W. - 3/31/2017