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MI - Grand Rapids

Branch Manager: Shawn McLean
  • o: 616-259-5761
  • f: 872-206-4863
2311 E Beltline SE , Ste LL 100, Grand Rapids, MI 49546
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NMLS: 1186964
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TestimonialsCustomer testimonials Read more

We had a great experience with Robert Baldwin. He was so responsive to any questions we had. He was easily accessible and communicated well throughout the entire process. I would highly recommend Robert Baldwin and Guaranteed Rates.

Elizabeth H. | July 2018

Mike Alkema and his team made the whole process smooth, effortless, and very welcoming. Mike was a very straight shooter no fluff just the truth which is exactly how I like it.

Marchello P. | 09/29/2017

I was very satisfied with my loan officer Mike Alkema, who was continually on top of the process and provided various options for my refi.

Lee D. -10/3/16

Everyone at Guaranteed Rate was awesome!!!

Christine J. | October 2017

Mike Alkema did a great job. He was there to answer questions for me at any time. He was very knowledgeable and helpful in this process. I think that the communications from Guaranteed Rate could be a little more streamline. It seemed like we were a bit bombarded with emails from 3-4 people at times, and it became a bit muddy. Other than that, it was great.

Kyle D. June 2016

I started the process of obtaining my mortgage with Nationstar, who held my current loan. After two months of delays and poor service, I was fortunately referred to Guaranteed Rate through Lending Tree. I feel blessed to have found Michael Milanowski. He is professional, understanding, and committed to excellent service.

Robert C. | June 2017

Trust me... They did A LOT for us, when me and my husband went to obtain a mortgage. Kept us in the loop and to close as fast as we did with this crazy market we were VERY pleased. It was harder to get an accepted offer than to get a mortgage and go through the mortgage process.

Sara B. - Funded 5/31/2016

I enjoyed how swift my loan process went and customer service and professionalism was phenomenal.

Schamica S. - July | 2018

Robert did a great job. I appreciate all his hard work to get things done and do what's best for the customer.

Jennifer H. | 1/12/2017

Wonderful experience from start to finish!

Marianne B. - Grand Rapids, MI | JUL 2016

Michael took the time with me to find a promising solution to my situation that many would not. I am grateful to him for working with me. Thank you Michael.

Terrance F. – Saint Paul, MN | APR 2016

From the initial phone call with Mike Alkema the service his team provided was beyond professional and expeditious. I received a great rate. His team made it easy to do business. All facets of the loan application was made easy by the team. All aspects were completed via the internet. The team answered all questions, no waiting for feedback. They returned all calls dealing with additional info that I needed in fast and timely manner. It was a pleasure dealing with them. I will definitely...

Edward A. – 3/28/2016

The ease of this loan was amazing! The team that I worked with was great, all were very knowledgeable, easy to reach, prompt and thorough. I will definitely recommend Guaranteed Rate to anyone again!!

Darcella G. – 3/14/2016

Sean and I are so glad we got to work with you, buying our new house. You have made it such a great experience. We look forward to working with you and seeing you soon!!

Jenette & Sean B.

Chris Peterson has always proven his integrity during every facet of my mortgage process. His honesty and straight forward talk and approach take the confusion and questions out of this complicated process. He will do every mortgage I ever have and I highly recommend him to anyone I know as well!!!!

Scott B.

You were great to work with Chris. My credit issue took a lot of work and I wouldn’t have resolved/corrected it if you were not guiding me and making things happen. That effort will help me for any future transaction I have and, again, really appreciate it!

Dave L.

Guaranteed Rate made it real easy for me. The process was smooth!

Matthew L. – 8/30/2016

Chris explained the best option based on the price of the house and the amount of money I had to use for a down payment. After comparing with other lenders to determine if I was getting the best financing possible, I was happy to tell Chris we had a deal. It was a very seamless process and I have referred Chris to others that are looking to finance a home.

Todd M.

I have never had an easier time with a mortgage then with Guaranteed Rate!

Paul H. | October 2017

Thank you for all you did to process all the paperwork, review, and submit everything to approve our mortgage. We are pleased with the outcome and the rate, with your service, we had a very positive experience.

Tom & Jessie

About

Our Grand Rapids branch began originating loans in the area in 2014. We are happy to call this beautiful area our home, with the Grand River and our proximity to Lake Michigan, it’s no wonder this city tops the charts in the housing markets! We know that all types of loans, including Conventional Purchase, Jumbo, Condo, FHA and RD, are important to you in our market. We are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs. Everything begins and ends with our clients. Our motivation is to identify where they are at in life, where they want to go, when and how they want to get there. We help guide them to their goals by giving expert advice and consultation.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors. It saves them so much time knowing that their documents are protected and secure, they get automatic answers, their credit scores and pre-approved quickly.

At Guaranteed Rate, you will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers, which is why we work by a set of Core Values. While each of these are important to our success, our office embodies the “Deliver Results” core value. We do what we say we are going to do, on time, with perfection.

Here in Grand Rapids, we have a work hard, play hard mentality. We put the customers first, and love to reward our team for doing so – we hold events for our team almost every week. Each year, we look forward to our local events, especially Art Prize, the largest art contest in the world. We also love to cheer on our local teams, Grand Rapids Griffins Hockey and the West Michigan White Caps!

While it is important that our office has fun, we are also dedicated to giving back. We raised about $15,000 for Elle’s Place, an organization that helps children and families deal with the loss of a parent or close relative. We are always interested in learning about new ways we can give back to our community!

It is our branch’s goal to be the #1 lender in the Grand Rapids market and as a result, we are looking to exponentially grow our production this year. We even began hosting our own GR Palooza, an event to get out name out around town. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team members that gravitate toward our core values and have the inner fire to do better than they did the day before. We’re looking to build a team like the Michael Jordan-Chicago Bulls. Come grow with us!
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