TestimonialsCustomer testimonials Read more
Chris Kapas was vital to getting this transaction completed. I was purchasing a home contingent on the sale of my current home which complicated things, but he was able to coach several of the parties involved on both of those separate transactions to help get this done. Thank you Chris!
Tobin L. – 9/28/2016
Chris Kapas was a pleasure to work with, he made everything extremely easy for me, and I felt he put in a ton of work to make things proceed smoothly for me. I would definitely recommend friends and family to contact Chris with their mortgage needs, and I will definitely use him in the future. Thanks Chris!
David B. – 4/29/2016
Very fast responses for all questions and issues from the entire team, worked quickly to approve my loan. I was able to close two weeks after my loan application.
Jeanne F., October 2018
thank you so much for all the hard work you guys did on my behalf! Very happy in my new home! I will recommend you to anyone who will listen!!
Carol R. - September | 2018
Guaranteed Rate did provide me an excellent service and I also look forward to refinance my loan after one year by Guaranteed Rate with a lower interest rate (with waived off closing fee, as promised by my loan officer).Thanks.
Shikha S. - September | 2018
Chris Kapas and his team were awesome. Very responsive and they worked very hard to get our closing done twelve days ahead of schedule.
Timothy P. – Clinton Township, MI | Sep. 2015
Chris made our first home buying experience much more pleasant than we thought it would be. He really took the time to explain everything to us and made sure we were comfortable throughout the process.
Morgan C.– Northville, MI | JULY 2015
Excellent customer service. Chris was in constant contact informing me on the status of my loan. He also showed up to closing, which was nice. That made the process much smoother since questions were answered immediately.
Paul L. -- 6/19/2015
In our previous experience trying to buy a house, we were frustrated by the lack of transparency from our loan officer and our real estate agent. This experience was completely different. After my first phone conversation with Rick Richter, he sent me a loan summary and pre-approval letter within an hour of talking to him. Throughout the process, he was always available by phone or email to answer questions. Once we put an offer on a house and began the loan application, the entire team at...
Sarah-Jane A. | April, 2018
Guaranteed Rate made everything so easy and simple! I was amazed at how it all worked so well online. My team did an excellent job and are to be commended!!
James L. - Waxahachie, TX | JUL 2016
Chris Kapas and his team did great having everything ready throughout the whole process. He went above and beyond to help and answer questions. Chis is the friendliest and most professional Loan Officer I have ever dealt with.
Randall S. -- 5/1/2015
Brad and Dan were great to work with. They kept me very well informed about each step of the process made it so easy to work with and the time table on how things get done. They take a lot of worrying out of the way and are very upfront about the entire process. Great job guys!
Matthew P. | September 2018
Job well done. I had to refinance my home loan for reasons I could not control. I spoke with a few banks and Rick seemed to stand out. Even though my new rate is higher then my old one Rick took the sting out of that by making it easy on me and he worked very well with my attorney as well.
Ann Arbor, MI 03/20/2014
I had a great experience, everything happened on time, and I had no issues
Shannon C. - August | 2018
Dave Moore was very helpful and got my loan approved with very little trouble, even with my less than perfect loan package. I was able to close and he even got me extra money toward my closing which helped a lot at the end. I have already begun recommending him to all of my friends that are currently looking into buying their first homes, just like I WAS.
Bret S. | 08/18/2017
Great care from Brad and his team.
Biju M. | July 2018
Amazing Customer Service!!!When we bought our first home we were extremely nervous with the idea of being in debt for the rest of our lives. Rick spent a lot of time educating us regarding our investment and turned our fear into excitement. Because of him we had extreme confidence that we had made the best choice for our future! If you want to ensure that you are making the best investment at the best rates with minimal closing costs, then you must choose him. Your future couldn't be in better...
Jamielle Westland, MI 03/21/2014
Mr. Brad Kerch was very professional, informative and answered all our concerns. He is the best!
Brad was very knowledgeable and spent a lot of extra time to make sure I understood everything. I've closed 3 loans with Brad this year and plan to use him for another investment property purchase. Thank you!
David R. - Plainfield, IL | AUG 2016
Guaranteed Rate offered better loan terms than any other lender, and they were able to get me financed quick. Chris and his team are top notch. They were responsive, diligent, and helpful throughout the entire process. Chris went above and beyond the duties of a lender-he set me up with a title company and even got me in touch with an insurance rep. Buying a home was the biggest purchase of my life, and I couldn't have done it without Chris and his team. They are professional, personable, and...
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!