April Ranallo was absolutely the best Loan Officer we could have asked for. As first time homebuyers, she walked us through the entire process with no hinge making herself available at all time. She was very responsive and ensured that we are updated on each step along the way. Thanks to the entire team (April Ranallo, Joseph Wilson, Nikki Perez, and Matt Medinger) for being absolutely professional and knowledgeable about the loan process. I would absolutely recommend Guaranteed Rate.
Komi P. - February | 2018
Guaranteed Rate was easy to work with. Every agent I came across was very helpful & cared about moving the process along the fastest way possible. Everyone was very attentive, rash, & detailed when it came to communicating stages of the mortgage process & items needed to fulfill the application.
Xavier C. - December | 2017
April Ranallo is the greatest thing ever to happen to mortgages. Dealing with her made me feel at ease through the whole process. You guys better take damn good care of her. She is the best, there is no one better at dealing with this crazy process than her. I would only deal with her on my next mortgage.
Cory C. | 07/26/2017
Jackson had great customer service and communication. Refinancing was very easy and straightforward and I loved that I could sign most of the documents electronically and upload them electronically.
Karl Q. | November 2017
My loan officer is very quick on getting the process going and very responsive to my questions and concerns. Thank you!
Nong V. | October 2017
Jackson is the real deal! He not only took the time to help mentor a new home buyer but made it personal and continued to give valued advice along the way.
Riley B. | October 2017
Loved working with Jackson Cussons and his Team. He kept us informed through out the process. was always there if we had questions. Explained everything clearly and made the process easy to understand.
Thomas S. | August 2017
I’ve known Jackson for nearly 20 years and he has been a great advisor for all my mortgage needs. He knows the ins and outs of the mortgage industry and with that knowledge he can solve any problem that could possibly come up. When Jackson enthusiastically handles all your mortgage needs, you not only get great service, his enthusiasm carries over into a great friendship. Jackson’s not just my lender for life, but my friend for life too.
Jackson is extremely knowledgeable and resourceful, in addition to demonstrating good communication skills and strong follow-up discipline. Jackson is all about creating "clients for life" and we are pleased to recommend him.
Dean and Karen
I have known Jackson for almost fifteen years and in that time, I have been impressed by his professionalism, knowledge and ability to go far beyond for all his clients. He, and his team, are truly mortgage superstars and simply tremendous people!
Kevin Webb, President - All American Title Company
As our in-house lending expert, Jackson Cussons is available to serve our clients as they need help understanding their home loan options. Unbiased and genuine, his straight forward style of communication will clear up any confusion regarding the entire process. No sales talk, no “lowest rate bait and switch”, but instead someone who is willing to help even if you choose to work with another lender. That is why he is a perfect fit for our clients!
I have known Jackson for years. He has helped me and my family with a number of refi's and this time around, a purchase of my new dream home in Wisconsin. He is the best guy in the business and if you give him a chance, he will prove it.
What a privilege it was to work with Jackson Cussons in a recent home my husband and I purchased back in September of this year. Jackson provided a Flawless Experience. Jackson consistently went Above and Beyond with his Customer Service, Knowledge and Appreciation for Us as his Customers. What was most impressive about Jackson is that he was there for the Closing of the Sale with a Great Smile and showed the same Enthusiasm that my husband and I had - He will be My Lender for Life
Casey Murray talked to the seller agent and convince her that I was a good buyer for the the home even though they didn't want to go FHA. I was able to get the house I wanted and he save me 5k at closing because of a new appraisal he requested.
David R. | March, 2018
Tracy was (and is) AMAZING. She made everything clear and easy to understand, offered options, and helped provide solutions to any issues that arose. She's the BEST!
Brooke P. | 04/27/2017
Cool ones sound good. You're welcome, you earned that referral for the way you handled our refinancing. Always on top of things. Never felt like we were just a commission to you. Always felt like our best interest was your interest. Will be sending more as I truly believe you offer a WORLD CLASS service Jackson. Not seen in the finance industry unless millions are brought to the table.
Tracy | 04/04/2017
Casey was available before, during, and after work hours for texting/calling. Home buying really isn't a simple thing, so being able to get an answer at any time of day was very nice. In short, Guaranteed Rate took the mystery out of home buying and made my first home purchase as easy as possible.
Shawn K. | March 2018
I loved how helpful everyone was and the perks you received with their programs were the best I found! Thank you!
Brittany S. | 04/06/2017
This is my second time using Casey Murray and it was flawless both times. They came to my work during my lunch hour for the closing!! How more convenient could that be for someone that has a busy schedule. Would highly recommend!
Debra P. | February 2018
The entire loan process from the application to closing was top notch. Jackson and staff were phenomenal to work with. The typical things that can hold up a loan were easily overcame by this group of professionals. The loan process was quick and easy. They were able to save me a huge amount of money per month. I really appreciate the dedication and effort throughout the process and i would definitely recommend Guaranteed Rate to my friends and family. I will definitely use them again for my...
Travis C. | 03/31/2017