April Ranallo was the BEST! She answered about 100 questions for me. :) She was always prompt, professional and super helpful!
Sarah H. | 3/31/2017
April frikkin rocked our socks off!!
Jason E. - March | 2017
April is the best loan officer I have ever worked with. I have been in the banking industry for 12 years and I wouldn't go any where else for a mortgage!!
Nelson T. | 1/26/2017
April Ranallo was the best, she went above and beyond to close my loan. She is a true professional and I will continue to use her. April made a miracle happen!
John P. - Woodhaven, NY | JAN 2017
April was amazing!!! She was always available to me every step of the way and she was extremely knowledgeable! I will absolutely use her for EVERY loan I need as I acquire more and more property!
Lisa L. | November 2016
The process was flexible and helpful as rates changed and information provided. I used to be Chief Economist at Freddie Mac, so I have some understanding of mortgage markets and the process here was fine
Robert V. O. | November 2016
We used Troy for our first home loan when he was with another mortgage company and followed him to Guaranteed Rate for our second home loan. He is wonderful and always in the know of the industry and the entire process. The online loan process was super easy to use, and it put my mind at ease that everything was secure - much easier than faxing, copying, and sending unsecured e-mails! I would definitely use Troy/Guaranteed Rate again and recommend to family & friends!
Lindsay M. | 03/23/2017
My experience with Troy Mlenar, Branch Manager/VP of Mortgage Lending was exceptional. He answered every question I had with expertise and was very efficient in getting back to me. This process was made very easy for me because of him. The closing went very smooth. I could not have asked for a better representative from Guaranteed Rate. Thank you!!
Robert D. - 1/20/2017
I’ve known Jackson for nearly 20 years and he has been a great advisor for all my mortgage needs. He knows the ins and outs of the mortgage industry and with that knowledge he can solve any problem that could possibly come up. When Jackson enthusiastically handles all your mortgage needs, you not only get great service, his enthusiasm carries over into a great friendship. Jackson’s not just my lender for life, but my friend for life too.
Jackson is extremely knowledgeable and resourceful, in addition to demonstrating good communication skills and strong follow-up discipline. Jackson is all about creating "clients for life" and we are pleased to recommend him.
Dean and Karen
I have known Jackson for almost fifteen years and in that time, I have been impressed by his professionalism, knowledge and ability to go far beyond for all his clients. He, and his team, are truly mortgage superstars and simply tremendous people!
Kevin Webb, President - All American Title Company
Blair was amazing. First time buying a home, and he helped tremendously. I'll definitely work with Blair next time.
Jacob N. – 12/05/2016
As our in-house lending expert, Jackson Cussons is available to serve our clients as they need help understanding their home loan options. Unbiased and genuine, his straight forward style of communication will clear up any confusion regarding the entire process. No sales talk, no “lowest rate bait and switch”, but instead someone who is willing to help even if you choose to work with another lender. That is why he is a perfect fit for our clients!
I have done business with Blair in the past and he's exceeded my expectations once again. He's earned my trust and will retain my business. Guaranteed Rate is fortunate to have Blair on their team!
Brent S. – 10/31/2016
I have known Jackson for years. He has helped me and my family with a number of refi's and this time around, a purchase of my new dream home in Wisconsin. He is the best guy in the business and if you give him a chance, he will prove it.
What a privilege it was to work with Jackson Cussons in a recent home my husband and I purchased back in September of this year. Jackson provided a Flawless Experience. Jackson consistently went Above and Beyond with his Customer Service, Knowledge and Appreciation for Us as his Customers. What was most impressive about Jackson is that he was there for the Closing of the Sale with a Great Smile and showed the same Enthusiasm that my husband and I had - He will be My Lender for Life
Cool ones sound good. You're welcome, you earned that referral for the way you handled our refinancing. Always on top of things. Never felt like we were just a commission to you. Always felt like our best interest was your interest. Will be sending more as I truly believe you offer a WORLD CLASS service Jackson. Not seen in the finance industry unless millions are brought to the table.
Tracy | 04/04/2017
Tracy was (and is) AMAZING. She made everything clear and easy to understand, offered options, and helped provide solutions to any issues that arose. She's the BEST!
Brooke P. | 04/27/2017
I loved how helpful everyone was and the perks you received with their programs were the best I found! Thank you!
Brittany S. | 04/06/2017
The entire loan process from the application to closing was top notch. Jackson and staff were phenomenal to work with. The typical things that can hold up a loan were easily overcame by this group of professionals. The loan process was quick and easy. They were able to save me a huge amount of money per month. I really appreciate the dedication and effort throughout the process and i would definitely recommend Guaranteed Rate to my friends and family. I will definitely use them again for my...
Travis C. | 03/31/2017