April is the best loan officer I have ever worked with. I have been in the banking industry for 12 years and I wouldn't go any where else for a mortgage!!
Nelson T. | 1/26/2017
April Ranallo was the best, she went above and beyond to close my loan. She is a true professional and I will continue to use her. April made a miracle happen!
John P. - Woodhaven, NY | JAN 2017
April was amazing!!! She was always available to me every step of the way and she was extremely knowledgeable! I will absolutely use her for EVERY loan I need as I acquire more and more property!
Lisa L. | November 2016
The process was flexible and helpful as rates changed and information provided. I used to be Chief Economist at Freddie Mac, so I have some understanding of mortgage markets and the process here was fine
Robert V. O. | November 2016
April made everything happen and I owe her forever. She was on top of everything and went above and beyond. I do believe with my unique situation and shaky credit that I would never be able to be approved with a super great rate and finance package , I know without a doubt that April made it happen. She followed up on things for me, made calls on my behalf and just made me feel like I was her top priority. I'm in sale myself and working with April for just about four months let me know it's not...
Anntoinette K. | November 2016
April Ranallo and her team are very well organized from the first communication to closing. The recent technological enhancements made the process much faster and simpler.
Matthew K. | October 2016
I was extremely satisfied with the level of service received from April and her team. They all made the process smooth and easy. I will recommend April to anyone looking for mortgage assistance. In the future I will call Guaranteed Rate for services. Thank you for helping me obtain my new house!
Jennifer W. | October 2016
April Ranallo and her team are very professional and efficient!
Veslemoy C. - 8/26/2016
April does a fantastic job, easy to work with and more than willing to help with complicated situations.
Craig L. -8/10/2016
April Ranallo is just amazing! Our family's third time with her and couldn't be happier. She stays involved and up to speed on all the details the entire time. She doesn't just pass it off to the next guy. Also Processer Joseph Wilson is super fast and efficient. Couldn't be happier about their team.
Michael C. -8/4/2016
I just want you to know how much I appreciate all of your help closing this loan. Because of you and your team, my mom will be able to continue to live in her home, and pay for help to come in a few days per week. It means so much for her to be able to live independently as long as possible. Thank you so much!
My experience with Troy Mlenar, Branch Manager/VP of Mortgage Lending was exceptional. He answered every question I had with expertise and was very efficient in getting back to me. This process was made very easy for me because of him. The closing went very smooth. I could not have asked for a better representative from Guaranteed Rate. Thank you!!
Robert D. - 1/20/2017
I appreciated the fact that Troy was patient with me when I was concerned about several things. Some people will just blow if off , but he tried to quiet my fears by answering all my emails.
Kathleen J. – 10/19/2016
When we signed our purchase agreement the closing was set to be in 3.5 weeks, Troy said it would be tight for a closing that fast but he would make it happen. Troy not only made it happen, we were out of underwriting and still had a week before closing. We also had a few issues with our credit reports and Troy went above and beyond to help get them cleared up and in more that enough time to close. The whole team is amazing to work with, they keep you updated every step of the way so you are...
Shawn E. – 9/15/2016
Troy was an exceptional partner to us from start to finish. He was always available to answer our questions and kept us informed throughout all stages in the process. Troy ensured everything went smoothly on the day of closing. It was a stress-free, fun closing day because of his expertise and support. Thank you for all of your hard work and help, Troy!
Troy was very helpful in explaining and guiding me through the process. He was very quick to respond to my emails, texts or calls.
San Juanita G. – 8/23/2016
Blair was amazing. First time buying a home, and he helped tremendously. I'll definitely work with Blair next time.
Jacob N. – 12/05/2016
I have done business with Blair in the past and he's exceeded my expectations once again. He's earned my trust and will retain my business. Guaranteed Rate is fortunate to have Blair on their team!
Brent S. – 10/31/2016
My loan officer was very efficient and knowledgeable with what documents were needed and the paperless online signature app is wonderful. Blair was flawless with communications with involved parties. Every time I contacted him he got back right away with an answer.
Judith K. – 8/29/2016
Blair was amazing with us. There were some obstacles along the way with the other party and he went above & beyond what we expected!!! Honestly he made the process less 'up in the air' than our first time around.
Stefanie N. – 8/19/2016