This is the 3rd time I've used Guaranteed Rate. Once for a purchase, once for a buyout, and once for a refinance. Debra performs mortgage miracles!
Debra, Elizabeth, Ben, Melissa, Bobby - They were all stars! I had a great experience and the team kept me calm even though there were a lot of speed bumps in the process. Everyone was accessible via phone and quick to reply to emails, A+ customer service! Thank you for everything.
Kevin M., N.J. Nov. 2016 (customer)
Debra and her team are the best brokers I have ever worked with. I would describe her/them as quick, calm, professional and smart. A absolute pleasure to do business with.
Joey A., L.A. Nov 2016 (customer)
We had previously attempted to obtain a mortgage on the same property and it was a brutal, long process that lacked transparency. We were denied over something that had an explanation and was never questioned until we were told the application did not go through. Our experience with Guaranteed Rate was completely different. They were very kind and transparent and hand held us the whole way through the process to keep us on track. They also updated us on the timeline as things progressed. The...
Zack Tolmie was super professional. Was a pleasure to work with him. Any questions or concerns I had, he was able to quickly answer or explain. Made the whole process go smoothly!
Krzysztof B. -Maspeth, NY |JUL 2016
We've worked with Debra Shultz several times. She is very professional, thorough and quick to respond! I highly recommend her.
Debra Shultz and her team made refinancing quick and painless. They were on top of the rates, the paperwork and found us the best rates.
Bob and his team were great. Bob was patient throughout the whole process. He presented me with a variety of options and helped me select among them (what type of loan I should get, when I should lock in a rate). The folks working on the pre-approval and post-approval process made it easy and my lawyer was impressed with Guaranteed Rate's competence as he was able to obtain a copy of the documents from them the day before the closing.
Carlos U., Jackson Heights, NY – 10/2016
Zack Tolmie was clear, thorough and professional. I will recommend him and guaranteed rate to friends and colleagues in the future.
Wesley W. -New York, NY |JUL 2016
Bob Buehler and his team at Guaranteed Rate was always available to answer our questions. Their team made the process quick, easy and the interest rate we were able to obtain was the lowest I have ever heard of from all of our friends that have recently refinanced. We are 100% satisfied with the team and Company and have been recommending them to many of our friends.
Stanley H., Bridgewater, NJ – 08/2016
Beth was an absolute pleasure to work with. Always very responsive and made the whole daunting process very easy. I have no hesitation in recommending her services.
Debra Shultz looked carefully at my overall situation and provided a comprehensive solution that was delivered efficiently and professionally. I was very pleased with the advise and level of service.
I had an unusual situation. My Co-op was undergoing a refinance and because of timing, no banks would approve my building. Debra, as a last resort, decided to try and contact the bank doing my building's refinance to obtain my mortgage. It worked and I was able to close on my property. Because the bank wasn't typical, once the co-op's refinance was completed, I went ahead and refinanced with Debra. Again, she helped with everything and i closed on the refinance. Debra is so diligent and...
Bob was a pleasure to work with. He is available 24/7, and helped us greatly along the way. Excellent customer service provided by his staff as well. Already recommended, and will continue to recommend Bob's services. I will use Bob again as well. Thanks for everything!
Adam D., New York, NY – 08/2016
Thanks Beth. May I just say it has been a pleasure working with you. I really do appreciate your fast response. I feel like we are on the same wavelength working at your pace, kind of reminds me when I grew up in NY. I tell you it's a world of difference here on west coast.
Best Regards, Jennifer L.
Debra and Stephanie were fantastic. It was a very stressful process with selling and buying at the same time. Debra and team were the gold star winners among all parties! Thanks so much.
Unbelievably great, personal service! I am amazed such professionalism and service still exists. I have never had a better experience, and we've worked with other mortgage brokers for over 30 years. THANK YOU!
Barney M. & Michele D.
Great work Guaranteed Rate!
Alex & Soriaya Ga.
I have used Guaranteed Rate for my refinance in 2015 and to purchase an investment property in 2016. In addition, I am a real estate agent and have referred Beth Divney to many of my clients. Very satisfied. Thank you!
Joanna B. -New York, NY | AUG 2016
Michelle Chmelar was fantastic to work with and the process was very smooth!
Andrew O. - Morganville, NJ | JUL 2016