The team I worked with went above and beyond in terms of helping me obtain a loan. I will never try to work with a seller as difficult as the one we had to deal with again, and I recognize and appreciate all the extra effort that was required to satisfy this very unreasonable seller. Danielle Young and her team are awesome people who are clearly awesome at their job. I recommend that you increase their remuneration by whatever your typical mechanism for doing so is.
Carl C. 03/02/2016
Cindee helped me to get the best deal possible and was very communicative when I had questions. She was willing to discuss things with me at any time. She always made herself available so I felt comfortable with the home buying process. Prior to deciding to go with Guaranteed Rate I was comparing lenders and what they had to offer. Cindee seemed to have the best to offer and held up to that in the end.
Kris W. - Sandy, UT | AUG 2016
Cindee Stone was such a GREAT loan officer with her knowledge, positive attitude and support!
Janis P. -Draper, UT | JUL 2016
Cindee and her team were amazing! They all really pulled together to make my loan process easy and we closed ahead of schedule. The thoughtful and attentive ways that they do business cannot be matched. Overall the experience was a great one! Thank you!
Karlee W. - Taylorsville, UT | APR 2016
Cindee was great to work with! She answered all of our questions and made sure we were in the know! It was great having our lender be on our side and having something go smoothly.
Benjamin N. - South Jordan, UT | MAR 2016
I worked with Cindee on a home purchase about 5 years ago, and she was fantastic. I am glad to see that she has only gotten better since the last time I worked with her. Cindee communicated very well, kept me up-to-date with every step of the process, and overall helped me to feel like everything was under control during what could have been a very stressful home buy. It is a shame that I believe this is the last house I will buy, because I won't have a reason to come back to work with her,...
Kevin J - West Jordan, UT | Feb. 2016
My situation was a "Lease to Own" and it came with many complications. I was extremely grateful for Cindee Stone, Lenny and Chris Hartzog, they worked together so well to make sure that I was taken care of. I really appreciated their friendliness and expertise at explaining things so it made sense to my brain. I would definitely use this again and would recommend.
Tracy F. - Anchorage, AK | Jan. 2016
I would definitely use Guaranteed Rate mortgage again. They were really efficient and made it a really nice experience. They were all so nice and friendly, and made it really easy. Thanks so much, and I love my home!
Cheryl B.-Riverton,UT | MAY 2016
It boils down to customer service. I can get a loan from anyone I want. However - the personal care that Sean Knudsen showed me was outstanding - very professional, and very responsive. For example, I seldom ever had to leave a voicemail - he always picked up when I called.
Gary H.-Eagle,ID | MAY 2016
Cindee Stone is fantastic! The process was easy and quick. This is the 2nd time that I have worked with Cindee to obtain a mortgage. She is very informative and there is never a surprise or unknown. I was well informed through the entire process. Obtaining the mortgage was the smoothest part of my home buying experience. I will definitely use Cindee again
Peggy W. - Midvale, UT | Dec. 2015
This is my second refinance using Sean Knudsen with Guaranteed Rate and I couldn't be happier with the simplicity. Sean always makes himself readily available for any questions along the way.
Heather W. -Temecula, CA | APR 2016
They made this so easy for me, from the emails, to signing docs, to the closing. Thanks for all of the hard work, and the fun basket! I will recommend you any time.
Carrie H. - Sandy, UT | AUG 2016
The loan took a long time to get for reasons outside of guaranteed rate's control, but Sean was beyond fantastic to stick with everything and get the job done. I will recommend Sean to other's seeking a home mortgage 10 times out of 10. Very well done.
Robert B - Orem, UT | Feb. 2016
I had such an amazing experience! Ace Allak, Peter Torres, and Melissa Feil in the Salt Lake City, UT office made buying my first home so easy!! They are all a breath of fresh air for the field. I look forward to working with them again in the future!
Katharine K. - Park City, UT | AUG 2016
The entire team was terrific- efficient, friendly, communicative and organized. A pleasure to work with!
Sharon H. - Salt Lake City,UT | MAY 2016
Ace was a great guy to work with. He gets things done at the moment you ask a question. Very good to work with.
Jared W. - Centerville,UT | MAR 2016
We were very happy with all the time and help Ace and Peter gave us with our loan. They are very knowledgeable and always answered all of our questions and concerns. This our second time working with them and would do it again if ever needed!
Terry C - West Jordan, UT | Feb. 2016
I feel that I was in a difficult situation to get a mortgage, having been out-of-work for the majority of the 2 previous years, yet Guaranteed Rate not only got me a loan, but also got me a great rate. Everyone I dealt with was very friendly and extremely helpful, particularly Ace and Peter, who I spent quite a bit of time working with. It was a great experience.
Tustin B. - South Jordan, UT | Jan. 2016
Rod and Nate has been very awesome at providing support for my loan. There was some miscommunication from Guaranteed rate and both of them were very patient with my queries and requests. This is my second time working with Rod and i will continue to work with Rod. Not only is Rod extremely helpful and patient throughout the process both times, he will also take the trouble to explain information and answer questions very diligently to educate me. I will definitely choose to work with Rod...
Chee C. - South Jordan, UT | Jan. 2016
Claudia Gooch was well informed of how the VA loan process worked and my relocation situation. She helped us find a solution when our home we were not leaving would not be sold by the time we were to close on the new house. She took the time to put several scenarios together so that we were prepared and could meet our deadlines. We closed on the new house with no issues and two weeks early.
Keith B - Elko, NV | Feb. 2016