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Rick was great and always answered our questions. We appreciate him and his team for their hard work and helping the whole process go smoothly.
Caroline B. - September | 2018
Everyone from Guaranteed Rate was very helpful and informative. Their assistance made the loan and home buying process very smooth!
Matthew B. - August | 2018
The process was very easy and very organized. Their checklist was extremely easy to use. Rick Mikel and his team were wonderful.
Rick is a great guy and responsive. It was very easy to work with him.
Rick was attentive and responsive from the very beginning. He took a great deal of time making sure we understood everything about what can be an overwhelming process. His team was kind and responsive. I would definitely recommend them to anyone looking to buy a home.
Rick and his team were wonderful to work with. My loan was a bit complex and they were on top of things the entire way. There were frustrating aspects with the process, but that was with underwriting. Loans are never easy, but Rick's team made it as easy as it has ever been. Thanks!
Rick was awesome, and the process was really easy (for being a mortgage application)! Love that we could upload all of our forms online, and sign everything with DocuSign! The Guaranteed Rate website made it really easy to see what was completed, and what was still outstanding.
Rick Mikel and his team were incredibly helpful and easy to work with. I would highly recommend them to anyone who is looking to buy or refinance.
We did our For Sale By Owner transaction with a VA loan through Guaranteed Rate, and they were phenomenal! Guaranteed Rate helped make the process simple and we were able to complete the transaction in less then 45 days. All that, and they had the best percentage rate in the market. Thank you!
The whole team was excellent to work with -- they were all prompt, helpful, and professional. I would highly recommend them to anyone.
Mark Roberts was extremely helpful and always available to answer questions that my wife and I had. We were first time home buyers so it was nice to have someone walk us through the process.
Dylan P. - June | 2018
Rick Mikel and his team were amazing!! I had a million questions that I thought for sure would've annoyed them but they were very helpful. It was my first house and they made this process super easy! Thank you Rick Mikel, Laurissa, Cath & team! You all have made my dreams come true!
Mr. Mark Roberts and his team were very wonderful to work with. I appreciated the quick response time to get back to me regarding my questions. Mark Roberts and Mark Parker went above and beyond to make sure that I was informed of the process at every stage.
Bindu T. | December 2017
"From the first contact with Rick Mikel, the whole mortgage application process was exceptional. His Team kept us advised on the status of our application and were excellent in communicating their needs with us. They followed through on every step in the process. If needed, we will use Guaranteed Rate again for our mortgage services. "
Daniel V - Naperville, IL
I cannot say enough good things about Mark and the whole team. Everyone was available by phone/text/email to answer any question. Mark was helpful as he went through each loan option (IOW, VA vs conventional). It was great that Mark came to the closing so I could meet him in person.
Rick Mikel was very attentive & helpful to me, he immediately sent me suggestions on how to improve my credit score. Rick answered any questions I had right away, didn't matter what day or time it was. We were very content with him as well as his staff, Laurissa Sigmund, Dawn Dickenson & Catherine Kline...I am so glad my realtor Nancy Konrad sent me to Rick.......Great team! Very comfortable experience...........We are so happy, thank you!
Paula C. – Wheaton, IL
Phyllis Faulkner was such a help in obtaining my loan!! As a first time homeowner, she was clear and concise throughout the entire process to help me understand the details. I was very impressed with the professionalism and assistance of all the Guaranteed Rate associates who assisted me along the way!
Katharyn O. | September 2018
Rick and his team made it a breeze. Guaranteed Rate had competitive rates and fees and it didn't hurt that they are very good at what they do. They kept lines of communication open letting us know what items are needed to move forward with each step and answering our questions. I'll be recommending rick to everyone! Thanks Rick.
Judith M. -- Boiling Brook
Hey check out the glowing review from Mark about Phyllis! “Phyllis Faulkner is always on top of things. We have bought a house and refinanced a few times and have and will continue to use Phyllis. Thank you as always for all the hard work Phyllis!”
Mark C. -- Wake Forest, NC -- 01/2013
Mark and his team saved my contract after my bank requested some tax paperwork, and it became obvious that it could not be done before the closing date. It was a very stressful time for me. I have contacted few banks and agencies and it seemed that the issue can not be resolved timely. But is was all over once I contacted Mark. He has found the solution withing a couple of hours and since then everything went smooth, clear and fast. I get loan approval well ahead the closing date. Mark and his...
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!