Worked with Rick Mikel for both my home loans and wouldn't want to work with anyone else. He is fantastic, as was his team.
Rick Mikel is a phenomenal loan officer. I would highly recommend him!
Super easy and streamlined process from the comfort of my home. Friendly staff and they answered all my questions.
Christian M. - April | 2018
The process was very easy and very organized. Their checklist was extremely easy to use. Rick Mikel and his team were wonderful.
Rick and his team were great to work with and made the otherwise daunting task of applying for a first time home loan a smooth process. They answered all my questions from start to finish and I felt very confident that I understood each step of the process. Rick took the extra step to meet us in person at our closing, which was a very personal touch. Thank you to the whole team for helping us to get into our first home!
Rick is a great guy and responsive. It was very easy to work with him.
Guaranteed Rate has a team of people who are friendly and willing to answer any questions you need answered.
We were buying a home from a distance, and Guaranteed Rate went out of their way to help us by using a "Docu-Sign" service that enabled us to sign important documents without having to travel to NC to get the transactions done. They also were very good about letting us know exactly where we were in the process every step of the way and quickly asked us for documentation that they needed as soon as they needed it. The attention to detail was very comforting and helpful.
This process was very easy to go through. Plus if I had any questions, all were answered right away.
Rick was AWESOME to work with. Probably one of the most competent and responsive loan officer's I have ever worked with. Thanks again to the company and Rick especially for this great service and commitment to my family.
We had a last minute denial on our mortgage from our local bank and we were devastated. We contacted Rick at 8pm that night and we closed three weeks later. The whole team was professional and made it an easy process. We are totally satisfied with our experience and we will definitely recommend you in the future.
Rick was attentive and responsive from the very beginning. He took a great deal of time making sure we understood everything about what can be an overwhelming process. His team was kind and responsive. I would definitely recommend them to anyone looking to buy a home.
Rick Mikel and his team were outstanding, professional and courteous. Rick's team made it very easy and painless through out the whole process. Very satisfied customer.
Great service,and step by step information all the way though the entire process. Job well done by all staff.
I cannot say enough good things about Mark and the whole team. Everyone was available by phone/text/email to answer any question. Mark was helpful as he went through each loan option (IOW, VA vs conventional). It was great that Mark came to the closing so I could meet him in person.
Mark Roberts and his team are knowledgeable and made the process go smoothly for us. I have worked with Mark twice now and would continue to highly recommend him to others!
Mark Roberts and his team made my loan process easy each time I have used them, and I will do so again in the near future. A job very well done.
Mark T. Roberts is an excellent Loan Officer who provided a professional advice and took care of the whole process of my mortgage application. I really appreciate his efforts in this matter. Thank you very much!!
Ka Yiu H.
We had an unexpected change in income due to my spouse losing her job partway through our loan process. Mark Roberts and Cathy Kline made it work for us, and were very patient about explaining all of our options and each step along the way. They were by far the easiest folks to work with considering all the people involved in our home buying process. I am very appreciative of them!
THANK YOU THANK YOU THANK YOU x A MILLION TO MARK RHONDA AND BRENNA FOR HELPING ME THROUGH EVERYTHING OVER THE PAST MONTH. I couldn't see myself using anyone else!