Thank everyone for their professionalism.
All about the loan officer - Michael Pond. He made the process easy and was beyond helpful when I needed it.
Mr. Pond knows exactly what he is doing and his team is excellent.
Carl and Leslie C.
Michael was quite responsive and confidently answered all of our questions promptly throughout the entire process.
Michael Pond and the rest at were very responsive and answered all of my questions. They made it so easy! Awesome Teamwork!
Michael Pond is a man of integrity and he made the transaction a smooth one.
Very professional, start to finish. Each step was explained and executed.
Michael and his team did a fantastic job. They were very responsive to any questions we had through the process.
The process was easy. Communication was good. The employees were excellent.
We had a bad experience with another company and Michael and the team at Guaranteed Rate were the exact opposites. They kept us informed every step of the process. We would gladly use them again
Michael Pond was always courteous and helpful with Us. It was a pleasure working with him and his staff.
The Michael Pond team was informative and worked hard to resolve a few special issues that arose during the process. Thanks!
Thank you Michael and team for working so hard to get our loan processed. It has been a pleasure working with you and I will definitely tell others about you.
I have been through about 6 purchases and refinances, by far the best experience yet. Everyone was very helpful and knowledgeable. Good experience.
Michael Pond and his team made it very easy with the procedures and steps we had to go through . Michael Pond customer service was over the top. He made sure we were completely satisfied with our loan process. He demonstrated the values that the company promotes and stood behind the mission on what guaranteed rate is based on . His drive for perfection is infectious that it spills over on his team. Thank you Michael and team for a great experience. We would definitely recommend guaranteed rates...
Sandy and Clay C.
Michael was excellent throughout the process and made sure we closed on time after several building delays. He went above and beyond and we are truly grateful.
Great loan officer!
Great job Michael.
Michael Pond was very helpful and friendly. He always answered our calls promptly.