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NC - Charlotte 335

Branch Manager: Michael Pond
  • o: 615-905-0015
13777 Ballantyne Corporate Place, Suite 335, Charlotte, NC 28277
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NMLS: 1444759
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Michael was excellent throughout the process and made sure we closed on time after several building delays. He went above and beyond and we are truly grateful.

Fernando M.

Great loan officer!

Barry P.

Great job Michael.

Peter A.

Michael Pond was very helpful and friendly. He always answered our calls promptly.

Richard R.

Audra and as always Michael pond are First Rate! Will recommend and use again.

Clayton B.

Michael Pond was extremely responsive and professional to our needs and concerns. Through no fault of GRate, there were difficulties with a builder but Michael was steady and calming. He didn't have to be but he was. I don't have enough adjectives to describe how pleased we are with GRate and specifically Michael Pond and his team!

Ronald H.

Michael Pond and his team were absolutely awesome to work with throughout the process!

Mark S.

I just wanted to take a minute to thank each of you for your help in getting our mortgage loan approved and finalized. Closing went smoothly yesterday, and Melissa and I know that is due to your support. We are excited about moving into our new home. Bring on the boxes!

Trent F.

I love working with Michael Pond as always and would do the same in future if i had to re-finance again. Thanks!

Venkatapathi P.

Michael Pond and his team were very professional, responsive and well informed. I did not worry a bit with Michael at the helm. Thanks for funding our home!

Blaire M.

The Loan Officer, Michael Pond, was very helpful throughout the process. Thank you!

Malloy M.

This was my 4th Home Loan and Michael Pond was the most responsive individual that I ever worked with buying a home and securing a loan. Great job to the entire team

Edward S.

Mr. Michael Pond was great; he helped us through everything. He is one in a million!

Carl C.

Michael Pond is exceptional. We would not be living in our new him if it were not for Michael's efforts. He made himself available 24/7 & went above and beyond for MONTHS. This was by far the best experience we have had in purchasing a home. Michael and his team relieved all the stress. Thank you again.

Brian P.

This was the easiest process i have been through..everyone was super nice!!

Candace N.

The process was very smooth even after the deal for the first house we were trying to buy fell through. Guaranteed Rate and Michael Pond made the mortgage part of buying our new house the least stressful part.

Stephen F.

Michael Pond and staff made the process so seamless that it was a pleasure to finance.

Loyle S.

My wife and I would like to personally thank Michael Pond and Jennifer Henthorn for their support. They made the entire loan process seamless and we will not forget them. Kudos!

Michael Y.

The whole process was very easy. No stress for me. Thanks to all of your team.

Mark J.

As long as Michael Pond is leading the process, I'd use them again. Very easy to work with, and communicate with!

Jeffrey R.


We have a philosophy to “lend where we live” at Guaranteed Rate and our office began originating loans in the Charlotte area in 2016. In our market, we know that Conventional loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and referral partners because it’s easy to use and available anytime. It also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

Here in Charlotte, we put the customers first, and love to reward our team for doing so, we even hold an annual Ops Day celebration for our employees. Our other favorite community activities include going to eat at “Price’s Chicken Coop” for their famous friend chicken and looking forward to opening day of the football season each year – go Carolina Panthers! We also love to root for our other local teams, the Charlotte Knights and the Charlotte Hornets.

Our branch is looking to grow its production by hiring new loan officers and processors this year. So, if you’re looking for new career opportunities, start with us! We hire the best of the best. Come grow with us!

FHA 203k mortgage facts

Find out more about the FHA’s 203k mortgage loan, one of the most competitive and innovative financial tools available.

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