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NC - Charlotte 335

Branch Manager: Michael Pond
  • o: 615-905-0015
13777 Ballantyne Corporate Place, Suite 335, Charlotte, NC 28277
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NMLS: 1444759
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TestimonialsCustomer testimonials Read more

Michael Pond is exceptional. We would not be living in our new him if it were not for Michael's efforts. He made himself available 24/7 & went above and beyond for MONTHS. This was by far the best experience we have had in purchasing a home. Michael and his team relieved all the stress. Thank you again.

Brian P.

This was the easiest process i have been through..everyone was super nice!!

Candace N.

The process was very smooth even after the deal for the first house we were trying to buy fell through. Guaranteed Rate and Michael Pond made the mortgage part of buying our new house the least stressful part.

Stephen F.

Michael Pond and staff made the process so seamless that it was a pleasure to finance.

Loyle S.

My wife and I would like to personally thank Michael Pond and Jennifer Henthorn for their support. They made the entire loan process seamless and we will not forget them. Kudos!

Michael Y.

The whole process was very easy. No stress for me. Thanks to all of your team.

Mark J.

As long as Michael Pond is leading the process, I'd use them again. Very easy to work with, and communicate with!

Jeffrey R.

Michael Pond and his team went above and beyond to expedite my loan/closing. I wouldn't hesitate recommending him/them to anyone looking for a phenomenal loan experience!

Michael Z.

They were great at keeping me in the loop and letting me know what to expect and when. They made the process easy and straight forward.

Kelly G.

Made it so easy to get mortgage without going to a office.

Bruce M.

Our loan officer Michael Pond & his team made the process carefree & easy. The communication during the whole process was great. They kept us informed throughout & responded to each email or phone we made or sent. We would definitely would recommend Guaranteed Rate.

Jeff C.

Michael Pond and his team ROCK!!!

Dwayne W.

Michael Pond and his team made the loan process easy. They communicated every step and answered questions and concerns promptly. Thank you.

Jayme K.

Michael Pond and his staff were great to work with. They were all so knowledgeable in all aspects throughout the loan process.

Kevin B. -Charlotte, NC | MAR 2016

The process went so much smoother than I anticipated and our Loan Officer was tremendous! I will definitely recommend Guaranteed Rate to my friends and family looking to get a home loan.

Scott E.

Guaranteed Rate was a God sent gist to my family and I. I am truly satisfied and am spreading the word about my experience and how wonderful my team was. Starting from Michael Ponds ,Jennifer Henthorn, Erin Miller, Sara Poole & Robyn Hoover you guys are truly a dream team the best of the best!!! I will never stop thanking you guys and your awesome work and praying for you all and your families!!! Hard working and honest people are the people that works at Guaranteed Rate!!!

Varanka D. - Cornelius, NC | MAR 2016

Everyone was very helpful! I appreciated the clear explanation and time taken to make sure we understood all details and the patience in answering questions! That was a big help!

Kevin B.

Everyone was very helpful! I appreciated the clear explanation and time taken to make sure we understood all details and the patience in answering questions! That was a big help!

Lena B.

It was much easier than expected. I did not think it would be that simple. I love that everything is done online, everybody who worked on our mortgage starting with Michael Pond were very professional, returned calls on time and did everything they could to accommodate our needs. Thank you very much! TV ads are true about GR customer satisfaction, it's excellent.

Maryna T.

Thank you Mr. Pond for all that you and your team of pros did to us our financing. My wife and I have nothing but praise for all of you especially for doing a VA loan in 22 days. That's nothing short of miraculous!! Congratulations on a job well done. We wish you nothing but the best in the future.

Edward W.

About

We have a philosophy to “lend where we live” at Guaranteed Rate and our office began originating loans in the Charlotte area in 2016. In our market, we know that Conventional loans are important to you and we are not only dedicated to meeting those needs, but also are armed with a full array of loan products, so that we can meet all of your lending needs.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and referral partners because it’s easy to use and available anytime. It also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign their loan documents then receive a real online approval!

Here in Charlotte, we put the customers first, and love to reward our team for doing so, we even hold an annual Ops Day celebration for our employees. Our other favorite community activities include going to eat at “Price’s Chicken Coop” for their famous friend chicken and looking forward to opening day of the football season each year – go Carolina Panthers! We also love to root for our other local teams, the Charlotte Knights and the Charlotte Hornets.

Our branch is looking to grow its production by hiring new loan officers and processors this year. So, if you’re looking for new career opportunities, start with us! We hire the best of the best. Come grow with us!

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