Rick Mikel and his team were outstanding, professional and courteous. Rick's team made it very easy and painless through out the whole process. Very satisfied customer.
Great service,and step by step information all the way though the entire process. Job well done by all staff.
Rick and his team were wonderful to work with. My loan was a bit complex and they were on top of things the entire way. There were frustrating aspects with the process, but that was with underwriting. Loans are never easy, but Rick's team made it as easy as it has ever been. Thanks!
We wanted to reach out to thank you for an outstanding job! Our closing was this morning and we are very excited for our first house. Your team did an excellent job of assisting us along the way and answering all of our questions in a timely manner. We will be sure to recommend your team to friends and coworkers who are in the home search.
Eric and Cody M.
Rick and his Team were simply fantastic. Great people and great service. I can't thank them enough for what they were able to do.
Rick Mikel and Catherine and the rest of their team did a wonderful job in keeping me informed as my mortgage process developed. I appreciated their efforts and will refer them to my friends and family.
Rick was awesome, and the process was really easy (for being a mortgage application)! Love that we could upload all of our forms online, and sign everything with DocuSign! The Guaranteed Rate website made it really easy to see what was completed, and what was still outstanding.
Rick, Catherine, Laurissa and Rhonda were a fantastic team to work with. They were clear in their requests and quick to answer questions when I had them. They really made this process pretty painless, which, given the short window we had to work with for close, was really more than I could have asked for. I have already recommended the team to a couple of friends in the market for Home Financing.
Working with guaranteed rate was a great experience. They are very friendly and responsive, they have great rates and it was an easy decision to go with guaranteed rates compare to other companies . It was a stress-free process working with Rick and Catherine. They handle everything in a timely manner and very professional. We will definitely use guarantee rate again and will recommend it to friends and family.
Rick was great. Guaranteed Rate was also great behind the scenes. Fastest closing I have ever had.
Great people very helpful, made it easy for me, good rate, I have been telling my friends Guaranteed Rate is the way to go.
Guaranteed Rate has the friendliest and most knowledgeable people to work with you. They made buying a home simple, even for first time home buyers like us. I just can't get over how easy they made it for us. Thank you, thank you, thank you from the bottom of our hearts. I would definitely recommend them to anyone that will listen.
Rick and his team were very professional and easy to work with. Made getting my home loan easy and stress free. All team members were quick to respond to emails no matter the time or day. Very thankful I decided to go with Guaranteed Rate and work with Rick and his team. I would recommend to anyone looking for a home loan.
We had an unexpected change in income due to my spouse losing her job partway through our loan process. Mark Roberts and Cathy Kline made it work for us, and were very patient about explaining all of our options and each step along the way. They were by far the easiest folks to work with considering all the people involved in our home buying process. I am very appreciative of them!
THANK YOU THANK YOU THANK YOU x A MILLION TO MARK RHONDA AND BRENNA FOR HELPING ME THROUGH EVERYTHING OVER THE PAST MONTH. I couldn't see myself using anyone else!
Our Loan officer Mark Roberts, and his Staff Rhonda Williamson, and Catherine Kline made the entire process easy. They are very responsive to all questions, dependable and reliable accomplishing the task at hand. We had a tough time with our Builder having our new home completed on time so we had no more patience for delays. The Guaranteed Rate Staff made our process quick and painless. We will recommend the Staff that we worked with to any Buyers and will continue to use them for our future...
Mark Roberts (VP of Mortgage Lending) was an asset to have at my disposal at a very stressful time in a hot home buying market. I will recommend Mark and Guaranteed Rate to everyone I know that is looking to buy a home in the future.
Mark and his team saved my contract after my bank requested some tax paperwork, and it became obvious that it could not be done before the closing date. It was a very stressful time for me. I have contacted few banks and agencies and it seemed that the issue can not be resolved timely. But is was all over once I contacted Mark. He has found the solution withing a couple of hours and since then everything went smooth, clear and fast. I get loan approval well ahead the closing date. Mark and his...
Mark Roberts was very informative and went above and beyond to help us with our loan. We are very satisfied with the way things were handled.
Joshua M. - Funded 2/7/2017
Faruk is the best. I have had the pleasure of knowing him for 12 years and I have the highest respect and regard for him. I have worked with him on multiple transactions and could not be more impressed. Responsive, knowledgeable and willing to give his opinions and thoughts so I could make the right decision based on my needs.