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The team handling our mortgage was exceptional and provided outstanding service. Starting with Chris Hutchens and the team of excellent loan personnel staff. All were extremely professional and handled our mortgage with ease even though the Wilmington office suffered through a mega storm! The loan came down to the wire due to the necessity to obtain an appraisal due to the storm conditions and it closed as expected due to the extra work of the entire team. We are very grateful to Chris and...
Susan H. - October | 2018
Chris and his team were amazing and worked so hard to make this dream come true for our family. We can not thank them enough. Would highly recommend him and guaranteed rate to anyone and everyone.
Lauren S. | August, 2018
Extremely satisfied with Chris Hutchens and his team. Most importantly, whenever we had questions (off hours/weekends) Chris returned them promptly (with a happy & helpful attitude) ) We would definitely use this team again and recommend to others! Thanks so much for making our loan process easy.
Francis J. | August 2018
Chris and his entire team were great!
April B. | July 2018
Chris Hutchens and his team were excellent. Chris is unbelievably quick with his email responses. Thank you!
Debra B. | May 2018
My husband and I are both realtors and we have worked with several mortgage companies over the years - Guaranteed Rate is the best! The team we work with is highly efficient, diligent and so friendly!
Laura B. | MAY 2018
Your team is exceptional!! This is the second time in a few years you and your team have help us obtain a home. We asked for extra help in reaching an early closing and your team delivered. I can't imagine working with anyone else. We will spread a good word to our friends about your work. It is working with a friend!!! Thanks again.
Chris and his team handled the shift without any negativity. They are professional and timely and excellent to work with! We will be life-long clients of Chris and recommend him to our friends and family. I have had two great experiences with Chris and his team and will return to work with them again!
Steven M. – Wilmington, NC | Mar. 2015
JD Terry helped us with our first home, and we tracked him down for our second! Honestly, I wouldn’t think about buying a home without him and the great team at guaranteed rate! Buying a home is stressful, and we had 999 questions as well as some frustration with the wonderful interest rates (not wonderful). JD is a saint he was calm, patient, and understanding. He went over the same question with us as many times as we asked the same questions. Great job! Can’t Thank You enough!! The Brown’s
Terrell B. | November 2018
JD was outstanding! Answered all of my questions very quickly. I will definitely recommend Guaranteed Rate to one and all!!!
Anthony F. | November 2018
JD Terry Has been a long time friend (longtime as in since high school); he did an excellent job getting our loan through the underwriting and approval process with a fairly tight time frame. It is not always a good idea to mix business and friendship, however, this time proved to be an exception to that rule. We were very pleased with the attention to detail and communication provided to us from both JD and his entire team! I will definitely recommend him, and Guaranteed Rate to anyone...
Brian E. | August 2018
Chris came highly recommended from my partner at Do Good Real Estate, who personally used his service and keeps Chris on our short list of preferred lenders for our clients. As a happy customer, I consider Chris and his experienced team to be "the local area experts" and look forward to working again with them in the future.
John J., Realtor
Cameron Pearson was the best to work with during the entire process as well as Dorothy Adkins and Nicole Tschimperle. I had so many questions during the process and they all helped me greatly, especially Cameron!
Steven L. | May 2018
Great experience. All involved with securing my loan were extremely professional and helpful!
Joseph T. | October 2018
J.D. Terry was very professional and helpful during the entire process of obtaining the loan. He was very upfront and honest, while staying positive and professional. His team was also helpful and made completing documents easy. I would certainly recommend him and his team and use this company again!!
I have purchased homes before, but never have I had the quality of support that Guaranteed Rate provided. In addition to being a joy to deal with, each and every person I interacted with was not only the consummate professional but a first-class individual. Their financial expertise and experience made the purchase of my dream condo much easier to accomplish. I would highly recommend Guaranteed Rate without reservation.
Chris is an expert in the area of mortgage lending. I have worked with Chris in the past as a colleague as well as referred him business. He is always professional and is client focused. I trust Chris and know that he will take care of his clients and offer them the most suitable mortgage at the best possible rate.
I highly recommend Chris and consider him to be an expert in lending, Chris and his team are fantastic, communicating quickly and getting results. Chris goes beyond the basics by being strategic in his thinking, asking great questions, and really listening. I've always walked away knowing I got the best rate possible.
JD Terry was amazing from the first conversation that I had with him. Always patient, understanding, and compassionate. I would refer anyone that I know to him in the future.
JD Terry and team were great to work with. JD was very accessible by phone, email, text which was awesome. He was very helpful and explained things well. The rest of the team were very good to work with as well but seemed to prefer email and sometimes I just like to hear a human voice. All in all, Guaranteed Rate did a great job for us and I would definitely recommend and use them again.
AboutWe have a philosophy to “lend where we live” at Guaranteed Rate and our office has been originating loans in the Wilmington area since 2014. We’re happy to call this our home with the year-round fantastic weather, Wrightsville Beach and so much more right in town. We know that Conventional, VA and Jumbo loans are important to you in our market and we are dedicated to meeting those needs. We are also armed with a full array of loan products, so that we can meet all of your lending needs.
We are excited to have Guaranteed Rate’s World’s First Digital Mortgage for our clients and realtors as it is invaluable. It allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Here in Wilmington, we love to reward our team for all of their hard work and have fun. We look forward to Azalea Festival each year and also love to cheer for our local team – go UNCW Seahawks!
Our branch is looking to grow its production by adding more people to our team. If you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team members with a great work ethic that are sales driven and focused on team work with a desire to grow. It is our branch’s goal to become the #1 lender in the Wilmington market. Come grow with us!