Nick, and his whole team, made the whole application process extremely easy. They processed all paperwork quickly and were able to adjust things as obstacles occurred. Nick was also available at almost any time during the day/night, evening calling me from his vacation to ensure everything was smooth. All in all, great experience and will be using them in the future when I move next.
Frank Q. | 3/31/2017
Nick was great upfront, and Amy & team on the back-end were fantastic. The best, fastest, most communicative process I've ever been through, and this was my 10th loan.
Stephen P. - February | 2017
All I have to say is Nick Morse and his team are exceptional and will recommend him to anyone looking for a home. Nick took us to the closing table as promised! Thank you so much!
Vincent B. | December 2016
This is the second time we used Nick Morse as our loan officer. He makes himself available at most hours of the day and picks up the phone at night. Our lawyer originally referred him to us. No pressure from him and just respect. His team also seamed to work quickly and efficiently.
Michael G. - 11/29/2016
Nick was great. Not only did he get me the best rate available, he did it for a low cost. He was very quick to respond and made the process easy and smooth. I have attempted to refinance before with a competitor and the process was a nightmare. Guaranteed Rate made it easy, quick and helpful.
Eric J. - 11/29/2016
It was a pleasure working with such professionalism. Any concerns I had were addressed immediately, and items I found perplexing were explained in simple terms without being condescending. The closing progressed quickly and problem free. Thank you for making my home buying experience a delight.
Julie M. - 11/30/2016
Nicholas Morse and his entire team are an absolute pleasure to work with. They are professional, courteous, and extremely responsive in every aspect of the loan process. I would use them again without hesitation and refer to them anyone I know who needs a mortgage or refinance.
Jason K. - Funded 11/30/2016
I would just like to say Riccardo and his team are the best out here making dreams come true.
Nicole B. - Chicago, IL | DEC 2016
Amazing experience from beginning to end!
Andrea W. | 2/9/2017
Throughout the loan process Dan Mudd was very efficient, personable and accessible. He was extremely courteous to not only me but also my brother. We truly appreciate that he was able to deliver paperwork and documents to our home. Dan had great follow through business-wise and was very accommodating to our entire family.
Marie B. - 4/10/2017
Very responsive loan officer and support staff.
Ruben B. | 1/24/2017
Dan Mudd was always there and very helpful.
Jane Rees - 4/12/2017
Riccardo Wardlow and his team are phenomenal. I am recommending Guaranteed Rate to any of my friends that are interested in purchasing a home or property.
Cynthia J. - Chicago, IL | DEC 2016
Riccardo was great, and so helpful. The process was much easier than I thought. If I ever need, or know someone that needs a loan, Guaranteed Rate will be the only one I will refer them to use. Thank you very much for the great experience.
Gregory M. - Borrower, Closed 10/16
Our loan officer is the best! We have used him 3 times and wouldn't trust such an important part of our family's financial wellbeing to anyone else. Kurt Drohan is the best in the business and always puts his clients first.
Megan R. | January 2017
Two weeks ago I called you in a state of disbelief and panic, wondering how on earth I was going to salvage a deal that I had been working so hard on, purchasing a home for my daughters and me. From Day 1, you handled my loan with the utmost priority, and you and your team have single-handedly restored my faith in the lending process. The complete ineptitude of my experience with another lender has been far surpassed by your team's professionalism and customer-focused commitment. From...
Adam (Purchase June 2016)
My experience was beyond perfect - I have zero suggestions for improvement! Eric and Jody provided the most outstanding customer service I have ever experienced in my life. They listened to my needs, expedited my application wherever possible, shared valuable advice and made me feel comfortable and secure throughout the process. They each promptly and accurately answered all of my questions and communicated very well with each other so everyone helping me was always on the same page. I will...
Bradly (Purchase June 2016)
Eric Hamilton and his associates were amazing. Eric took time to have a conference call one evening with my husband and myself when we had additional questions. The processor was so friendly and quick to get all the information to the underwriters. Jody was just as friendly and helpful especially at crunch time to get us closed on time. They are a great group and we are recommending them to everyone!
Brian (Purchase May 2016)
Eric & Jody were outstanding! We were so lucky to have such a hardworking and caring group. They went above and beyond the call of duty for us and we will be forever grateful!
Efrain (Purchase March 2016)
Great job by Eric Hamilton and his entire team. They had less than a month to complete our closing and nailed it. We were first time home-buyers and were very nervous about the entire process. Eric’s team did an outstanding job reassuring us and making certain to keep us updated on a daily and sometimes hourly basis. We would like to thank everyone who helped us achieve our dream home!
Matt & Joanne (Purchase May 2016)