Nick, and his whole team, made the whole application process extremely easy. They processed all paperwork quickly and were able to adjust things as obstacles occurred. Nick was also available at almost any time during the day/night, evening calling me from his vacation to ensure everything was smooth. All in all, great experience and will be using them in the future when I move next.
Frank Q. | 3/31/2017
Nick was great upfront, and Amy & team on the back-end were fantastic. The best, fastest, most communicative process I've ever been through, and this was my 10th loan.
Stephen P. - February | 2017
Jose made it easy throughout the entire process! Very impressed, class act!
Jacob D. | 05/22/2017
Jose was phenomenal during the time we worked on our loan. Give him a promotion!
Brandon J. | 04/04/2017
Jose Macias went above and beyond to get our mortgage situated. He was even answering the phone from the hospital after an emergency appendectomy. Jose is incredibly attentive and easy to work with and I would recommend him to anyone.
Siera L. - 4/4/2017
In spite of my irritation having got swamped with calls after going through lending tree, Jose Macias was very courteous when he called in spite of my being not very conducive to consider another quote. Jose was fantastic through out the process and will have no hesitation to recommend him to anyone looking for a loan or re-fi.
Jose Macias my loan officer help me from day one to the very end. He made himself available 24/7. He understood the importance of owner a home, the challenges of owning a home, as well as the process of owning a home. He continuously throughout the process ensure that everything was running smoothly and on time.
JaPatrick G. - 03/06/2017
I worked with Jose Macias and Ray Scott while purchasing a home on a very short time frame. They worked tirelessly--responding to our e-mails immediately, and on nights and weekends--to get us to closing just four weeks after we first toured the property. Throughout the whole process, Jose and his team were responsive, helpful, and genuinely invested in getting us a great home in record time. Without a doubt, I would recommend Jose and Guaranteed Rate to anyone purchasing a home, and will...
William K. - February | 2017
You guys totally ROCK! You made this daunting process seamless!! Thanks to all of you for taking my calls and your care with my file to make sure everything went smoothly today. I would love to work with you in the future and will be sure to tell anyone I know looking for a lender to contact Guaranteed Rate based on my wonderful experience. You guys MAKE IT HAPPEN!
Courtney W. - Oak Park, IL | JUN 2017
Dan Mudd was a wonderful loan officer and completely attentive to the loan. He was available to answer any questions or concerns throughout the process. Couldn't thank him enough!
Gail S. | 5/22/2017
Dan Mudd Was very efficient and knowledgeable. He ensured a smooth transition and I would certainly use him again.
Suzanne C. | 5/24/2017
Guaranteed Rate made it very easy to complete such a complicated process like a reverse mortgage.
Michael B. | 4/26/2017
Everyone was extremely helpful and took the time to answer my first time home buyer questions! A special thanks to the Phalen group who helped my parents buy their first home 30 years ago and now have helped me to do the same :)
Amanda S. | 05/01/2017
Didn't give a perfect score because underwriting went back and forth and kept asking for more documents. Lucky we have Dan as an officer who was able to put the customer at ease. Appreciated that that Dan drove out to Mt. Prospect to communicate with them.
Niccola M. - 4/26/2017
Jon Altizer is absolutely amazing. He truly is just phenomenal at his job. My wife & I were first time buyers & he could not have made us feel more comfortable. He was there for us 24/7 & even responded to our E-mails over the weekends when someone on his team could have certainly helped us on his days off. Jon got us an unbelievable mortgage rate. Our attorney mentioned during our closing that it was the nicest loan & the lowest rate he had seen in months. My realtor loved working with Jon as...
Todd G. | 04/27/2017
Amazing experience from beginning to end!
Andrea W. | 2/9/2017
Throughout the loan process Dan Mudd was very efficient, personable and accessible. He was extremely courteous to not only me but also my brother. We truly appreciate that he was able to deliver paperwork and documents to our home. Dan had great follow through business-wise and was very accommodating to our entire family.
Marie B. - 4/10/2017
Very responsive loan officer and support staff.
Ruben B. | 1/24/2017
Dan Mudd was always there and very helpful.
Jane Rees - 4/12/2017
Two weeks ago I called you in a state of disbelief and panic, wondering how on earth I was going to salvage a deal that I had been working so hard on, purchasing a home for my daughters and me. From Day 1, you handled my loan with the utmost priority, and you and your team have single-handedly restored my faith in the lending process. The complete ineptitude of my experience with another lender has been far surpassed by your team's professionalism and customer-focused commitment. From...
Adam (Purchase June 2016)