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Lance Ray as the loan officer provided superior customer service, guidance and support through the entire pre-approval to purchase and closing. Lance made himself available at all times of the day including weekends to address my questions and resolve and issues during the process. Lance is a role model for other loan officers. Please recognize Lance Ray for his dedication and great work. Thank you.
Timothy M. | October 2018
Our loan officer Lance was great to work with.
Lance is extremely responsive and pleasant at all times. It is like he is tireless.
Melissa K. | July 2018
Lance was both professional as well as accessible throughout the process. We were able to collaborate in making an informed decision about the loan for our rental property. His ability to see the bigger picture and provide valuable information in a timely manner was extremely helpful and appreciated.
ROBERT B. - Rancho Santa Margarita, CA | Dec. 2015
Patrick was easy to work with, and since I had obtained a loan through him before, I felt comfortable using him again. communication through email is easy and e-signing is a breeze!
Tracey K. | 04/24/2017
The team demystified the 203K loan process and addressed all questions or concerns I had. Every person involved was top notch. I would recommend Guaranteed Rate in a heartbeat.
Gregory D. | November 2018
Janine Baeza worked miracles for me and my family! I was more then happy with all the work her and her team did for me. We are forever grateful!
Charles M. | May 2018
We loved our experience with Guaranteed Rate and Chris. He made our first home buying experience smooth and painless. Would definitely recommend to friends and family and use them again!!
Fan Z. -West Covina,CA |J UL 2016
Amazed and astonished how quickly my refi funded. The process was painless. Patrick Perry was absolutely wonderful and extremely knowledgeable. Words cannot express how thankful I am.
Karren N. April 28, 2016
Stefanie is a great loan officer. She is patient and very knowledgeable. We are very blessed because she made this process a lot easier. Thank you, The Dreiling Family.
Travis D. - January | 2018
We are very pleased with Patrick Perry's professional and yet personal manner of guiding and handling of our loan procedures. We are pleased with the ease of all aspects of the loan process. We would definitely recommend Patrick Perry with Guaranteed Rate.
Leon & Ermelinda B. - 4/7/2016
"Everything went very well. I enjoyed that I could receive updates and check the loan status on your website. Lance Ray was very impressive, his level of professionalism and expertise far surpasses that of most professionals. 100%! I will use them in the near future. My girlfriend and I feel blessed that we had the opportunity to work closely with Ray. He was always "so on top of things" and executed as promised. I was never let down by Ray. You are lucky to have him, he's a huge asset to...
Aryan S. -- Beverly Hills, CA. -- 8/ 2013
Excellent. Mary you made everything possible for us. It is a dream come true for Ken and I to own our home. From our â€œHEARTSâ€� we â€œTHANK YOU SO VERY MUCHâ€� and hope one day you and your husband will be able to visit us so you will be able to see what you helped us accomplish. You are a God sent.
Rochelle and Ken Washington, Richmond, MD
Stefanie Barrett has been amazing over the last few years. Like I said before I have experienced several transactions with her and each one was picture perfect smooth! Puts your mind at ease knowing my loan is in great hands.
Charles made the process simple, easy, painless, and educational. Having not purchased a home in 30 year and never dealing with an HOA, the process appeared very complicated. With Chris' knowledge, expertise, and kindness, it was much easier than expected.
This was the easiest refinance I have ever done. It was a very easy process with little effort on my part. I really felt like my hand was held through the entire process.
“Gerry Rojas and Guaranteed Rate are the best. Their flexibility in dealing with different scenarios is outstanding. They have repeatedly closed loans that other institutions gave up on. Their rates are among the lowest. I am a Real Estate Broker and I highly recommend Gerry and Guaranteed Rate to my clients!”
Richard M., Realtor – Palm Springs, CA – 8/2013
Hey check out the incredible review from Robert about Janine! “Janine was a pleasure to work with, always very helpful and responsive to any questions. Janie always had a very cheerful attitude while making my process easy as possible! I would certainly use her again in the future for my mortgage needs. Thanks again Janine!” http://www.yelp.com/biz/janine-roth-guaranteed-rate-boston
Janie R. -- Braintree, MA --02/2013
My wife and I wanted to thank you from the bottom of our hearts for the great job you did in the refinancing of our house. As you know I have worked with numerous lenders due to the fact that I am a Realtor. But you have far surpassed any of my expectations on this experience. I definitely will never ever use another lender for myself and will refer you to every possible buyer I come across. Thanks for being honest, fair, and most importantly you treated us like we were family. I know you...
Mike and Tracy
Gerry Rojas is my go-to lender. He has handled all the tough issues and does so calmly, creatively and honestly. I trust Gerry to see a deal through to closing. He cares about relationships, cares about the client and cares about communication. Gerry has closed loans that others could not. He has a great team approach and I wholeheartedly recommend him.
Demi Tolbert, Broker - Desert Connections Realty
Guaranteed Rate Office in Norco, CAHere at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!
Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!