Lance was our loan officer and was exceptional. He was always available to answer questions, and made the whole process go so smooth. If you want to close a deal quickly Lance knows how to do it!
Brandon H. | May 2018
Everyone was extremely helpful and friendly throughout the process. Answers to questions and/or concerns were addressed directly and quickly.
Michael O. - April | 2018
Lance was great. He was specific about what he needed. He stayed in constant communication, so I always knew where I was in the process. I greatly appreciate how meticulous he was.
Marissa P. -Long Beach, CA | MAR 2016
Stephanie has financed and re-financed homes for me repeatedly and I send as many people to her as I can. She will continue to get my business for as long as I know her.
Thomas T. | June 2018
I have nothing but words of gratitude for Mary Juarez at guaranteed rate. She made it possible to get a home loan. She always stayed on top of my case, calling me even if it was after office hours. She always made us feel we were her #1 priority and made the whole process so much easier for us. Thank you Mary and thank you Guaranteed Rate.
Jose R. -Los Angeles, CA | JUL 2016
I don't think anyone could have been easier or better to work with! I'm keeping Lance's phone number in case I know of someone looking for a loan or refi!
Gary M. -- Lomita, CA 6/30/2014
Amazed and astonished how quickly my refi funded. The process was painless. Patrick Perry was absolutely wonderful and extremely knowledgeable. Words cannot express how thankful I am.
Karren N. April 28, 2016
Janine was a pleasure to work with. Always easy to get in touch with or would return calls promptly. She was always honest and friendly. She got me a great rate despite less than perfect credit. She gave me sound advice on rebuilding my credit score and then delivered a great rate. She is genuinely happy when she helps someone. I would give Janine my strongest recommendation.
Larry A.--MA 1/25/2014
Patrick could not have been more supportive, available and helpful with the entire experience. He made the whole thing much more manageable and tolerable.
Michael O. – Glendora ,CA | JULY 2015
Our lender was the epitome of exceptional customer service. Gerry was knowledgeable and explained each step of the process!
George T. Lakewood, CA | Nov. 2014
“Lance Ray was a FANTASTIC partner in our home purchase! Being our first home, we had several questions that came up along the way and Lance was patient, knowledgeable and made the experience a breeze. If you're looking to finance your home, be sure to give Lance and the team at Guaranteed Rate a call!”
Tish F. – Long Beach, CA – 4/2014
Patrick is the ultimate professional. He's showed continual concern before, during and after our loan approval! I used Guaranteed Rate for our initial loan. It was a very easy choice when it came to who we'd use for our refinance!
Troy M. – Rancho Cucamonga, CA | Feb. 2015
Stefanie Barrett is incredible! Our loan closed and funded, even with VA, much faster than anticipated.
William H. – Loma Linda, CA | May. 2015
My first refi- Thank you Chris for your patience and support throughout the entire process!
Brooke D. - 10/26/2015
I was very satisfied with Pat Perry's work! He always takes care of us!
Roberto D. -- Corona, CA 7/17/2014
My experience with Mary was wonderful. She was able to close my loan in two weeks after taking over another lender who also happened to be my employer. That lender was not able to close on time and on top of that Mary was able to give me a lower interest rate then what I got with my employee discount. Before switching over I was very stress and overwhelm but with Mary she was very helpful and she took care of everything I didnâ€™t have to worry about anything. I am so glad I made the decision...
Eva Diaz, Ontario, CA
Gerry's patience and soothing personality made us feel reassured and taken care of. He also anticipated issues and helped us prepare in advance to maximize timely funding. Gerry is awesome!
Vicente V. -- Alhambra, CA 6/27/2014
The service, as well as the rates, was beyond impeccable. The agent's (Christopher Wilno) professionalism was only surpassed by his attentiveness and thoroughness.
I wanted to tell you how wonderful and helpful you were to guide me through the process.
Xochitl Trejo – Pasadena, CA
Great, everything was explained thoroughly and the figures were the same from when we talked to when I signed.
Mark Oun - Gaithersburg, MD