My loan officer was great! He was always available when I had a question. We had a couple of hiccups and he was always on the ball ready to understand how he could help or what he could do for me. He even found an IHDA loan that I qualified for to help with closing costs!! Anyone would be lucky to work with him.
Jo Ann D. – 11/7/2016
The whole process from beginning to end was a truly pleasurable experience. As you know, I was so impressed with your handling of my investment property mortgage I decided to refinance my primary residence with you, and my wife will be refinancing her second home too.
Keith, Carolyn, and Nicole were extremely professional, friendly, and were always quick to answer my million questions. They are a great team, I couldn't have asked for better service. They made what could have been a stressful process into a simple experience, and I am so grateful for that. Buying a foreclosure was a trying experience, and even with all the delays on the seller's side, my GR team did everything to make sure I closed on time.
Melissa C. – 7/26/2016
Thank you for all you did to make this happen for us. Eddie and I are really happy!!
Your persistence was exactly what I needed!
It has indeed been a very smooth process. I appreciate the professionalism and responsive communication of your team very much.
Thank YOU!!! I’m so excited about our end goal and you are so great to work with!
Lana you are such a doll and are honestly representative of someone who cares and takes their job very seriously. It’s truly unfortunate that companies don’t have more employees that care as much as you.
As first-time home buyers the world of mortgages is difficult to navigate. I talked to a few people after filling out some info online but it wasn't until I spoke with Bianca that I felt like the prospect of buying a home was real! She immediately understood our situation and answered questions we didn't even know we had! Throughout the entire mortgage (and home buying) process Bianca was on it- she always kept in touch even during the down times and when things got heated she was there just...
Thanks again for all your help. You are so great to work with, I love that you always have the answers!
Everyone from the realtor to the broker, the team handling insurance, and the attorney were all awesome. They made buying my first home so much easier than I had anticipated. I would definitely recommend this team.
Theresa H. 07/14/2016
Jason was awesome! He made the whole process really simple and was SUPER responsive to all our questions even when we had a last minute adjustment at the closing itself. I would be glad to work with Jason and his team at GR again.
Julia H. – 11/14/2016
Lana, thank you so much for all your help and making buying our first home such a smooth process. We really appreciate everything you did.
Constance and Peter B.
I love working with Lana and so do all my clients, she is always willing to go the extra mile.
Roz | Remax
Jason took the time to differentiate Guaranteed Rate by listening to, and more importantly, internalize my concerns and needs related to this transaction. This was a little complicated to work through and I specifically selected Jason and Guaranteed Rate because I knew that I could rely upon the team and process to get the job done. Thanks so much - really appreciated the automated system, continual follow-ups, and pro-activeness demonstrated from start to finish.
Thaddeus S. – 11/9/2016
I have worked with Lana on numerous transactions and both my clients and myself are extremely pleased with her knowledge and professionalism. Lana ensures that her clients are her number one priority. There is no doubt, she will exceed every one of your expectations!
Lisa | Remax Suburban
Jason sets himself apart as an experienced lending professional by being extremely approachable and honest. He explains the complexities of finance in ways that make sense and are beneficial to the buyer. I first met Jason 5 years ago when I was looking to purchase my first home. I had no knowledge of the home buying process. Jason worked with me and offered guidance to improve my credit score and helped me purchase my first home with an FHA loan. From the beginning, he established a friendly...
Williams S. – 7/25/2016
I just had my second closing with Lana Paloumpis on my listing that I sold to my own buyer. The buyer gave me very positive feedback on Lana's performance. She was available at all hours, was prompt in returning emails, and efficient in collecting documents and processing. The buyer is a local buyer and appreciated being referred to someone local. He indicated he will be calling Lana again for his next loan. He will be a repeat customer.
Ken | Digital Realty
You are the best I've ever worked with. You stayed on top of this transaction every step of the way. When other's wouldn't give my client their time and strung him out, you were so responsive. Normally, I do not like working with out of state lenders because they don't know CA lending... but you did and you were very informed! It has been a pleasure working with you!
Carol | Pacific Sotheby's International Realty
Lana, you have truly made our dreams come true. If it wasn't for all your hard work and promptness we wouldn't be here today. Words can never describe how happy you have made us. You are one heck of a loan officer.
Barrett & Jenn M. | October 2016