Excellent process - very streamlined. Professional on all levels - immediate responses to questions from Tom Griffith, our loan officer.
Lynn C. - Bloomingdale, IL | NOV 2016
Tom and Liz were amazing I am extremely satisfied with their services and would recommend them to anyone I know!
Abigail T. - Chicago, IL | NOV 2016
Everyone was polite and very quick to respond to my questions. As a first time home buyer I was completely ignorant...I got walked through the entire process step by step. I truly felt Guaranteed Rate was there to help.
Alyson M. - Westmont, IL | OCT 2016
Tom Griffith did an outstanding job. He was very patient in explaining the entire process.
Philip D. - Lisle, IL | OCT 2016
Bianca Stone and her team are GREAT! I put my loan in front of 3 other lenders and they couldn't or didn't want to go the extra mile to get it done. Bianca and her team went the extra miles, in a VERY short amount of time if I may add. We are very happy. Thank you!
Ray B. || 1/13/2017
This was our first home purchase and all of the personal research i.e internet, books that we read were in no way informative or as helpful than the professional service that we received from Tom Griffith , we will definitely recommend his services to all our family and friends. Thank you - Sabrina
Sabrina A. - Bolingbrook, IL | OCT 2016
Tom is great to work with. No problems :)
Lee C. - Downers Grove, IL | AUG 2016
From the beginning to the end, working with Bianca and Guaranteed Rate made the process of getting a loan so easy. She was always available either by phone or e-mail. I had a lot of questions but Bianca had patience and never made me feel like my questions were dumb. I would definitely recommend Guaranteed Rate!
Before going with Tom and Guaranteed rate, I received other quotes on interest rates and closing costs. Guaranteed rate had the lowest rates and closing costs. I never had a mortgage process that was as seamless as it was with Tom and Guaranteed Rate. From pre-approval to closing the loan the process was not stressful. Tom kept me informed as to where we are in the process and if they needed any other documentation. If there were any issues, the issues were behind the scenes and I didn’t know...
Aaron N. - Valrico, FL | AUG 2016
Bianca was a superstar helping us with our mortgage from Guaranteed Rate. Our purchase offer happened to fall during her family vacation in Disney World and she still took the time to answer all our calls and walk us through the process as 1st time home buyers. Definitely recommend Bianca.
Bianca and her team were excellent! She answered all my questions and kept me up to date with everything. My closing came fast and went so smoothly thanks to her! I will recommend her to everyone I know!! Thanks Bianca
Amy P. S.
Thomas Griffith and all of his staff were great. They handled everything quickly and professionally.
Jennifer B. - Glendale, AZ | AUG 2016
Bianca helped us with our mortgage for our new house. She was beyond professional, always stuck to her word, and helped us with truly anything we asked for. I would work with Bianca again in a heartbeat!
Tom and his team were very attentive and answered all of my questions and concerns while giving me a great loan solution, everything was magnificent and I would recommend Tom and Guaranteed Rate in the future.
Ashley S. - Darien, IL | JUNE 2016
My loan officer was the best. Tom Griffith helped me with any of my needs and answered any questions right away. He was the best loan officer I've had!
Nancy S. - Downers Grove, IL | JULY 2016
Bianca and her team are fab! From the beginning, our questions were answered and we were kept up to date with where everything was in the process for buying our first home. Everything went smoothly and we couldn't have been happier. Thank you!
Megan P. D.
Everyone involved was great. Thank you!
Brian P. - Westmont, IL | DEC 2016
Bianca and her team were great from the beginning to the end. It didn't matter if it was a work day or if she was on vacation, she was always there to answer my questions and update status in a very stressful time in my life. I was also able to work through the worst complication of having my credit stolen days before my closing. No problem for this team!! My family and I thank you very much for all your hard work throughout!!
Everybody was great… Super responsive and always ready to answer any questions I had. They were able to make last-minute adjustments for me that met my family's needs, so that's a positive!
Sara H. - Evanston, IL | JAN 2017
Tom and his team did a great job of making or refinancing pain free.
Mark W. - Wheaton, IL | JAN 2017