Eric and his team made everything so easy. They were very knowledgeable and made me feel very comfortable with the decisions I was making. I give Guaranteed Rate an A++
Thanks to Jason, this was a very easy process. He explained everything thoroughly and was very patient. I would recommend Jason to anyone.
Jason and his team explained everything expertly. I've used them before many times and I'll use them again. The customer service is top notch, the streamlined process was simple and everything went exactly as planned and promised. In fact, it closed quicker than I was promised. I can happily recommend Jason and his team and do!
As a first time home buyer, the process all together was very overwhelming. Jason and crew made it very easy and comfortable as we went through the process.
Jason and the entire team were excellent to work with! Always available, very experienced and made the process very understandable for first time home buyers. Would happily use them again or recommend them!
Jason Griesser is the best in the biz. I've come to Jason for all my mortgage needs and will continue to do so in the future. His care and diligence are unmatched.
The interface within was very user friendly - everyone was very nice and helpful.
Loved the online portal, docusign, and the step by step check list. Friendly good people and a great rate - totally happy with my experience.
Jason, Laura, Jennie, and the entire team at GR rock!
Friendly, knowledgeable team (lead by Jason Griesser). I did not use the automated file upload process, but I had a support team in my corner the whole way. They were always there with guidance and to answer questions when I had any.
Honestly, this was our 4th mortgage process and by FAR the best we ever had.
Jason and his team were fantastic! They responded quickly and effectively to any question or concern we had and made the daunting process of buying our first home seamless.
Rich is the best!! I have used him for over 25 years both personally and professionally and he is always amazing to work with. Thank you Rich for being awesome!
Jason and his team were amazing. Because of Jason and his team, we closed on our vacation home in about 30 days. Their communication was clear and effective. We always knew where we were in the process. Every team member was always available to speak and answer our questions. We could even reach Jason by text on any day at any time. If we ever need another mortgage, we will only be contacting Jason
Mike made the whole home buying experience very quick & easy! He was extremely helpful!
Mike Tavani pulled a rabbit out of the hat for me on the purchase of my condo in Philadelphia! I had initially gone with another bank who ultimately with barely 2 weeks of the closing, turned me down because of issues with the building/HOA of the property I was trying to buy. Mike was recommended to me by my realtor and he was able to process and approve my mortgage by the original closing date which was fantastic!! And, he was able to get me a lower interest rate to boot! I highly highly...
Mike is great and his team knows how to hustle to get the loan process handed quick and painlessly. Great group of people!
Mike Tavani was open, accessible and highly knowledgeable. In addition the back office support was among the best service I have ever received. All responses were clear and with in a few hours. I strongly recommend Guaranteed Rate and will be referring any friends looking for a mortgage.
Mike and his team were beyond fantastic. I could not have asked for a smoother or easier experience. Thank you.
Mike and his team delivered exceptional customer service: 1. During the initial contact Mike made me feel like he appreciate me selecting Guaranteed Rate and will work hard to earn my business and deliver. 2. Mike is knowledgeable about Guaranteed Rate, the market and his competitors 3. Mike is uniquely skilled in focused customer service -- when you call he answers 4. Mike let you know that there is a dedicated team of people working on your loan 5. Mike and his team welcomes questions 6. Down...