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IL - Palatine

Branch Manager: Matt Walther
  • o: 847-776-7080
800 E Northwest Hwy, Ste 100, Palatine, IL 60074
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NMLS: 1000513
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TestimonialsCustomer testimonials Read more

It was so great to work with Jourden. I was recommended to him by my cousin who used him for a home purchase and said he was the go-to guy for a mortgage. I used him for a home purchase as well and he was great. He was very knowledgeable, responsive, and caring. Being a first time home buyer, I was nervous but Jourden took the time to make sure we really understood the whole loan process which definitely helped me feel better about the process. I absolutely recommend Jourden!

Anthony P. – 04/09/2015

Just wanted to say thanks for another smooth and painless refinance! I appreciate the attention to the lower interest rate and the great communication and responsiveness from the whole team throughout the process. I know it's what you all do on a daily basis, but from our perspective it really saves us real time, and real money -- 2.5 years off the previous loan plus the lower interest rate really saves us thousands of dollars in the long run. Thanks for all you do!

John P. – 10/21/2015

Jourden was extremely helpful throughout the entire home purchase process. As first-time homebuyers, my wife and I were somewhat nervous about the process and unsure the level of comfort and appreciation we would have when working with a large company. However, Jourden put those nerves at ease. He is able to answer every question we had in a detailed and comprehensive manner, answers emails promptly, and is always near his phone. We will be sure to recommend Jourden to friends/colleagues who...

– Purchase Client, Closed Sept. 2015

Jourdan helped me with a refi of my condo and it couldn't have gone smoother. We had talked a few weeks prior, while rates were just okay and I was still on the fence. Then the rates dropped and Jourdan followed up immediately. He walked me through a few scenarios and was patient, helpful and knowledgeable throughout the process. Jourdan responded quickly to all my questions along the way and I felt like a top priority!

– Refinance Client, Closed Sept. 2015

Denise Foppiano is the best! We wouldn't ever want to work with anyone else. She explains the process in terms a lay person can understand. She is so personable and makes you feel comfortable throughout the process.

Stephanie D. – Elk Grove Village, IL | SEP 2015

Jourden was very polite and a class act. He helped me throughout the entire process and answered any and all questions I had!

– Purchase Client, Closed Sept. 2015

I was extremely happy with the services I received. Denise and her team were organized, on top of everything, and communicated with me every step of the way.

Deanna C. – Palatine, IL | SEP 2015

Our loan officer (Jourden Peszek) made the loan process go very smoothly for us. It was our first time buying a home, and he answered all of our questions and kept us well informed throughout the process. We wouldn't hesitate to recommend Jourden and Guaranteed Rate.

Brandon B. - Arlington Heights, IL | Dec. 2015

"If your looking at buying a new house, and want the smoothest quick experience with your financing...then Jourdan is who you want to use! We first called him on a Saturday afternoon and he met up with us that evening and we got the ball rolling. From the time we signed the contract with the sellers till we closed was less than a month!My realtor and attorney both raved about how efficient and great working with him was He was always prompt to reply to my texts or calls and that shows me alot...

Jess E. – Wonder Lake, IL | MAR 2016

Everyone was very friendly, helpful and patient with answering all of my questions. Would recommend Mr. Novy and his team to all my friends and family.

Michael M. – Chicago, IL | SEP 2015

Jourden was so great during the entire home buying process. I had a lot of questions and he always answered them quickly, and in a friendly manner. I find that a lot of people in the real estate industry tend to think everyone understands the process as well as they do, and I truly appreciated him explaining things to me when I had questions. He also came to our closing which I thought really was a step above and beyond! I wouldn't hesitate to recommend him to others. READ FULL REVIEW:...

Client – Naperville, IL | APR. 2016

Tim Novy was very knowledgeable and was very patient answering all of my questions. His assistant was equally patient and very efficient at getting me everything that we needed to complete the process. I was very happy with both of them, and the whole process. I would recommend them to anyone looking to purchase or refinance a home.

Melissa L. -Arlington Heights, IL | APR 2016

VP of Mortgage Lending, Tim Novy is GREAT!! He is attentive, a total professional, and easy to work with. After our first few email exchanges, I knew I was in good hands.

Suzanne R. -Chicago, IL|APR 2016

John was super responsive and helpful throughout the process!

Grace D. | FEB. 2016

John was great to work with. My house hunt took a while and included a couple of lost bids. In each case John was responsive and communicated well to make sure my pre-approval letter and information was completed as quickly as possible. When I ultimately purchased a property, the mortgage application and closing process were equally well-managed. The rates were competitive and I was kept informed through the process by John and his team and the closing occurred as scheduled.

Catherine B. – Evanston, IL | DEC. 2015

Tim Novy and his team were amazing! They made this process VERY easy and painless. I would highly recommend Tim and his team to my friends and family! Thank you.

Tina S. -Vernon Hills, IL | APR 2016

Check out this Yelp review for Tom Lavallee! Tom Lavallee and his team were fantastic. He helped us 10 years ago when we purchased our home and just this month again when we refinanced. He and his team provided us with amazing service during both transactions. (...) I can hardly imagine a refinance going any better than it was with Tom and his team. I am happy to be able to recommend his services to anyone looking to get a mortgage or refinance! See full review:

Luke A. – Evanston, IL | OCT 2015

Tom and his team are on top of everything throughout the entire process. Toms communication and follow through is excellent. Both my attorney and realtor commented on the excellent job that Tom and team did.

Jeffrey B. – Chicago, IL | SEP 2015

After 3 purchases and 2 refinances, I continue to be happy with the service and response times from Tom Lavallee and his team, particularly Lynn Maud. They answer any questions promptly and turn things around just as soon as I send them. I will definitely continue to recommend them to others.

Vincent D. -Chicago, IL | APR 2016

Very easy process with the appropriate amount of communication.

Donald L. -Bartlett, IL | APR 2016


Guaranteed Rate is dedicated to being your lender of choice. The business of Real Estate is local. Your lender should be too, which is why our loan officers live in or around your neighborhood.

Our “Lend Where We Live” philosophy means that exceptional service has to be at the forefront of everything we do. We understand that these people are more than just clients. They’re our co-workers neighbors, and friends. Our loan officers are experienced, knowledgeable on our wide range of products, and are ready to serve your neighborhood and all surrounding areas.

We know looking for low mortgage rates and low home loan fees can be confusing and frustrating. That is why we provide a daily “Apples-to-Apples” comparison of the mortgage rates and fees of top lenders. When everybody’s rates are compared on a level field, the smart choice becomes clear. We shop our competition every day to make sure we provide our clients with low rates.
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