GuaranteedRate - Mortgage Company
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IL - Palatine

Branch Manager: Matt Walther
  • o: 847-776-7080
800 E Northwest Hwy, Ste 100, Palatine, IL 60074
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NMLS: 1000513
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TestimonialsCustomer testimonials Read more

Tom, Scott, Aly, Amani Jenny and the team (Hope we didn't leave anyone out) were excellent at communicating next steps and always kept us informed at all times. Each team member was quick and responsive to all of our inquiries and that really impressed us. We felt that everyone worked together to help us with the approval process and to complete every step before the closing date. Tom went above and beyond and even called us while he was as the Kentucky Derby to see how the process was going...

Ian M.- Chicago,IL | JUN 2016

Very easy process with the appropriate amount of communication.

Donald L. -Bartlett, IL | APR 2016

After 3 purchases and 2 refinances, I continue to be happy with the service and response times from Tom Lavallee and his team, particularly Lynn Maud. They answer any questions promptly and turn things around just as soon as I send them. I will definitely continue to recommend them to others.

Vincent D. -Chicago, IL | APR 2016

Tom and his team are on top of everything throughout the entire process. Toms communication and follow through is excellent. Both my attorney and realtor commented on the excellent job that Tom and team did.

Jeffrey B. – Chicago, IL | SEP 2015

Jourden and the whole team were amazing! Also available when we had questions, they were proactive when we needed to meet deadlines and brought new insight to make sure we were prepared at every stage. My wife and I were extremely impressed with our service and will recommend Guaranteed Rate to our friends and family. Thanks for your help!

Thomas S. - June | 2017

As a first time buyer, I was very skeptical of who to choose for a Mortgage lender because of the horror stories I had read online, guaranteed rate was recommended by my Realtor and I am so glad that I chose them. I work in a Services industry and I know the importance of customer service and I tell you Guaranteed didn’t disappoint, they have in fact they SURPASSED all my expectations. They have their values and morals in place, be assured that you will not be over charged for anything. Jourden...

Shams & Ania H. via ZIllow

John Peszek was a guiding force in the loan process. Guaranteed Rate makes the loan process go so smoothly. Would definitely recommend and return to Guaranteed Rate in the future!!

John O. – Roselle, IL | Aug. 2016

“ Jourden Was Terrific!! I would highly recommend Jourden Peszek. He was terrific in helping me through a complex process in a calm, cool, and collect approach. He communicated well with me on a regular basis throughout the entire process, and I found him to honest, informative, and straightforward, which is somewhat rare within the lending business. If you are looking for a lender who knows the "ins and outs" of the lending process, and will see things through to the end in a calm, cool, and...

Valued Client via Zillow

I am very pleased with the Guaranteed Rate and the loan officer John Peszek. I will highly recommend John as a loan officer if you are in the market to purchase a new home!

Jolita V.- Highland Park,IL | MAY 2016

Tim Novy and his team were amazing! They made this process VERY easy and painless. I would highly recommend Tim and his team to my friends and family! Thank you.

Tina S. -Vernon Hills, IL | APR 2016

Jourden went above and beyond to help me obtain my loan. He was always reachable and ready to answer my questions every step of the way. It was a great pleasure working with him.

Carla N. – Chicago, IL | AUG. 2016

John was great to work with. My house hunt took a while and included a couple of lost bids. In each case John was responsive and communicated well to make sure my pre-approval letter and information was completed as quickly as possible. When I ultimately purchased a property, the mortgage application and closing process were equally well-managed. The rates were competitive and I was kept informed through the process by John and his team and the closing occurred as scheduled.

Catherine B. – Evanston, IL | DEC. 2015

Everyone worked with my schedule and availability, which was not the best, with such friendliness and kindness. I felt as though Jourden was familiar with how hectic the summer is for me with respect to my job and working at the tracks. I know that he wasn't, but he never made me feel like I was an inconvenience for him or his team. I will recommend them to everyone I know that is considering a purchase or refinance. Thank you!

Johanna T. - Zionsville, IN | Aug. 2016

John was super responsive and helpful throughout the process!

Grace D. | FEB. 2016

VP of Mortgage Lending, Tim Novy is GREAT!! He is attentive, a total professional, and easy to work with. After our first few email exchanges, I knew I was in good hands.

Suzanne R. -Chicago, IL|APR 2016

Jourden was so great during the entire home buying process. I had a lot of questions and he always answered them quickly, and in a friendly manner. I find that a lot of people in the real estate industry tend to think everyone understands the process as well as they do, and I truly appreciated him explaining things to me when I had questions. He also came to our closing which I thought really was a step above and beyond! I wouldn't hesitate to recommend him to others. READ FULL REVIEW:...

Client – Naperville, IL | APR. 2016

Tim Novy was very knowledgeable and was very patient answering all of my questions. His assistant was equally patient and very efficient at getting me everything that we needed to complete the process. I was very happy with both of them, and the whole process. I would recommend them to anyone looking to purchase or refinance a home.

Melissa L. -Arlington Heights, IL | APR 2016

"If your looking at buying a new house, and want the smoothest quick experience with your financing...then Jourdan is who you want to use! We first called him on a Saturday afternoon and he met up with us that evening and we got the ball rolling. From the time we signed the contract with the sellers till we closed was less than a month!My realtor and attorney both raved about how efficient and great working with him was He was always prompt to reply to my texts or calls and that shows me alot...

Jess E. – Wonder Lake, IL | MAR 2016

Everyone was very friendly, helpful and patient with answering all of my questions. Would recommend Mr. Novy and his team to all my friends and family.

Michael M. – Chicago, IL | SEP 2015

Our loan officer (Jourden Peszek) made the loan process go very smoothly for us. It was our first time buying a home, and he answered all of our questions and kept us well informed throughout the process. We wouldn't hesitate to recommend Jourden and Guaranteed Rate.

Brandon B. - Arlington Heights, IL | Dec. 2015


Here at Guaranteed Rate, we have a philosophy to “lend where we live”. We are dedicated to meeting all of your lending needs and are armed with a full array of loan products to do so. You will find that we strive for the industry leading value proposition for our loan officers, referral sources and customers at Guaranteed Rate, which is why we work by a set of Core Values. In our office, our priority is to put the customer first.

We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because it also allows clients to choose their own loan type, receive free credit scores from all three bureaus, securely upload and digitally sign your loan documents then receive a real online approval!

Our branch is looking to exponentially grow its production this year. So, if you're looking for new career opportunities, start with us! We hire the best of the best and are looking for new team members. Come grow with us!

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