I just wanted to thank you for making my refinancing so easy. The process was quick and you made it very smooth and convenient. You even arranged to meet me for the closing at a location next to my work. I appreciate all your thoughtfulness and professionalism in this matter. You explained the process clearly and in a way that I (a teacher) could understand. I will definitely recommend you to friends considering applying for a mortgage or a refinance. Thanks again.
Pam D. | 10/24/2013
Yale was very professional and honest regarding my refi. I appreciated his patience and thorough manner throughout the process. I would and have recommended him to my friends.
Pamela D. | 10/05/2016
Yale kept me in the loop during the entire process. Answered all of my questions throughout the refinance process. I'm glad I used Guaranteed Rate. Your competitive rates and online processing made this very simple for me. I work long days and that does not leave much time for myself. The online processing was something I could do early in the morning before my day started, on the weekend or when I finally found time to sit down to do bills and read my email. Thank you, Yale and Guaranteed...
Robert M. | 09/07/2016
Yale was fantastic at every point. He made things seamless and transparent.
Bryan A. | 09/16/2016
Third loan with Yale. He always makes himself available and does a great job.
Jason V. | 08/31/2016
We've worked with Yale and Guaranteed Rate on several loans and we've always been very impressed by his responsiveness and honesty. We trust Guaranteed Rate.
Robert C. | 07/18/2016
My Loan Officer (Dan Werdell) and his staff were amazing, very professional, knowledgeable and willing to go the extra mile to answer questions regarding my loan as well as the overall process. I would definitely recommend that group...keep up the good work everyone!
Maurice D. | 09/09/2016
The loan officer was fantastic. He gave us a list of documents needed for the loan and helped through the process. Since the house was in a land trust we needed extra paper work from Chicago Title and Trust so he worked with our Attorney to get the necessary documents and went to Chicago Title and Trust and took care of land trust rider. I felt he did a great job and made the loan process almost painless.
Luis P. | 06/15/2016
Dan Werdell was very helpful; he helped us through the whole loan process, answered all our questions, solved some of the issues which were happening with our title. So overall he was very patient and walked us through the the whole process A+. Thanks Dan!
Alexandru D. | 08/31/2016
Yale was my loan officer and his team was more than helpful during my loan experience. I did not just rate all high scores for the "sake" of it. Nothing was confusing, I didn't get hit with any curveballs, every number we discussed was exactly what ended up on paper. This allowed me to properly digest and be comfortable with all numbers from day 1. Thanks again so much!
Chad H. | 06/14/2016
I will recommend Guaranteed Rate anytime and any-day to anyone especially the first time buyers, thanks to Mr. Dan Werdell the branch manager who was always there to help us throughout the whole process. Thanks Dan!
Ememobong U. | 08/12/2016
I think our loan situation was probably almost as complicated as it gets with all of the moving parts we had going on. Yale and team did an absolutely outstanding job in getting us through this. I actually think he was as thrilled as we were at the closing. Thank you Yale and team for doing a great job throughout the entire process!
Michael W. | 06/01/2016
Our experience with Dan Werdell was outstanding. Dan and his staff were very professional. Dan answered all of our questions and was very prompt.
Barry K. | 08/24/2016
As a first time home buyer, I had several questions throughout the process. Linda was very proactive in explaining all parts of the process. She followed up with all inquiries the same day and was always a pleasure to speak with. In the future, if I were to go through the process again, I would contact Linda!
Always easily available.
Ronald G. | 05/27/2016
Jose M. | 05/13/2016
Linda DeRoeck made the process of getting a commercial loan easy. She stayed on top of everything so we were able to close on time. This was the third loan we have gotten with Linda because of the service and added support she has given us. We will definitely use Linda again in the future. We have recommended her, and will continue to.
S. Barker - 03/28/2016
Yale and his team were excellent. They were very responsive and took care of things. Would encourage anyone to use them.
Clayton R. | 03/18/2016
I was very pleased refinancing through GR, Yale Valdez was especially helpful and considerate!!!
Freddy R. | 03/08/2016
As a first-time Home buyer I think my loan officer did a good job in explaining and helping me to make my loan process a good experience. Thanks!
Lyndon Q. -Chicago, IL | MAR 2016