Yale, Vickey and Lilliana made an extremely tedious process feel like a breeze. I was traveling out of the country and not only did they handle everything as it came, they never made us feel like our travels were a hinderance to the process (when it must've been!). I would absolutely use Yale again and would recommend him to close friends and family. Thank you for your thoroughness and patience, Yale. I felt like we were in great hands from beginning to end.
Marisa C. | 12/09/2016
We loved Yale Valdez.
Gerard V. | 11/18/2016
Yale and his team were great. Initially I wasn't sure if I was ready to make a purchase. It turns out I was. The entire process was very smooth and painless. Yale and his team were professional the entire time. It all happened so fast. It seemed like I was calling him one minute to simply inquire about the possibility of getting pre-qualified & Next thing you know he was sitting beside me at the closing table! I absolutely would not only refer him, but I also look forward to working with Yale...
Christian C. | 11/10/2016
Yale Valdez and his team were exceptional! I felt i was in great hands and they eased all my worries and concerns. They answered all my questions and the entire process was super smooth. I only wished I had started the process of refinancing much sooner. I would recommend family and friends to Yale Valdez/Guaranteed Rate.
Jamin O. | 11/09/2016
Yale is absolutely the best! Thanks for being so diligent and detailed with me to get everything pushed through.
Trisha P. | 11/07/2016
I just wanted to thank you for making my refinancing so easy. The process was quick and you made it very smooth and convenient. You even arranged to meet me for the closing at a location next to my work. I appreciate all your thoughtfulness and professionalism in this matter. You explained the process clearly and in a way that I (a teacher) could understand. I will definitely recommend you to friends considering applying for a mortgage or a refinance. Thanks again.
Pam D. | 10/24/2013
Third loan with Yale. He always makes himself available and does a great job.
Jason V. | 08/31/2016
Yale was fantastic at every point. He made things seamless and transparent.
Bryan A. | 09/16/2016
Yale kept me in the loop during the entire process. Answered all of my questions throughout the refinance process. I'm glad I used Guaranteed Rate. Your competitive rates and online processing made this very simple for me. I work long days and that does not leave much time for myself. The online processing was something I could do early in the morning before my day started, on the weekend or when I finally found time to sit down to do bills and read my email. Thank you, Yale and Guaranteed...
Robert M. | 09/07/2016
We've worked with Yale and Guaranteed Rate on several loans and we've always been very impressed by his responsiveness and honesty. We trust Guaranteed Rate.
Robert C. | 07/18/2016
The loan officer was fantastic. He gave us a list of documents needed for the loan and helped through the process. Since the house was in a land trust we needed extra paper work from Chicago Title and Trust so he worked with our Attorney to get the necessary documents and went to Chicago Title and Trust and took care of land trust rider. I felt he did a great job and made the loan process almost painless.
Luis P. | 06/15/2016
Tireless effort-no time was too late or early to call and ask questions. Dan Werdell and his staff personify professionalism and also offer a genuine concern on a personal level that is unique for the industry. Couldn't be happier.
Steven S. | October 2016
Always easily available.
Ronald G. | 05/27/2016
Jose M. | 05/13/2016
It was pleasure working with Yale and his team. Would definitely work with them again. Yale is very helpful and accessible and always willing to answer questions. Great to work with.
Brian S. | 4/15/2016
Yale and his team were excellent. They were very responsive and took care of things. Would encourage anyone to use them.
Clayton R. | 03/18/2016
I was very pleased refinancing through GR, Yale Valdez was especially helpful and considerate!!!
Freddy R. | 03/08/2016
Tim was great. Always available and very responsive. Provided great guidance throughout the process and listened when I asked basic questions because I didn't know what was going on. Thank you Tim, you are the man!
Nicholas H. - Chicago, IL | OCT 2016
Tim and his team were fantastic to work with, we tried a few other banks to obtain a loan and with no success. Tim is extremely knowledgeable in all facets of the mortgage business and I would not look any further then working with him and his team again for any future mortgage needs. My wife and I are very satisfied.
James C. - Evanston, IL | OCT 2016
Tim was great - I'm so glad I was referred to Guaranteed Rate. Also very thankful I was able to take advantage of the historically low interest rates to refinance.
Erin K. - Chicago, IL | Jan. 2016