Yale, Vickey and Lilliana made an extremely tedious process feel like a breeze. I was traveling out of the country and not only did they handle everything as it came, they never made us feel like our travels were a hinderance to the process (when it must've been!). I would absolutely use Yale again and would recommend him to close friends and family. Thank you for your thoroughness and patience, Yale. I felt like we were in great hands from beginning to end.
Marisa C. | 12/09/2016
We loved Yale Valdez.
Gerard V. | 11/18/2016
Yale and his team were great. Initially I wasn't sure if I was ready to make a purchase. It turns out I was. The entire process was very smooth and painless. Yale and his team were professional the entire time. It all happened so fast. It seemed like I was calling him one minute to simply inquire about the possibility of getting pre-qualified & Next thing you know he was sitting beside me at the closing table! I absolutely would not only refer him, but I also look forward to working with Yale...
Christian C. | 11/10/2016
Yale Valdez and his team were exceptional! I felt i was in great hands and they eased all my worries and concerns. They answered all my questions and the entire process was super smooth. I only wished I had started the process of refinancing much sooner. I would recommend family and friends to Yale Valdez/Guaranteed Rate.
Jamin O. | 11/09/2016
: Dan, Sara and Liliana were wonderful! Dan was so easy to work with. He is truly an asset to your organization. He explained everything to my wife and I in detail, there were no surprises. His team did an excellent job answering our questions and helping us put the mortgage kit together. Really everything was seamless and very easy. During the closing our attorney and real estate agent were very impressed with how organized Dan was and how well he communicated with the entire closing team....
Ron and Marilee D. May 2017
Yale is absolutely the best! Thanks for being so diligent and detailed with me to get everything pushed through.
Trisha P. | 11/07/2016
Dan Werdell was very knowledgeable and helpful. For a first time home buyer, I had nothing but help from Dan. I would and already have recommended him and guaranteed rate to others.
Jennifer M. April 2017
I just wanted to thank you for making my refinancing so easy. The process was quick and you made it very smooth and convenient. You even arranged to meet me for the closing at a location next to my work. I appreciate all your thoughtfulness and professionalism in this matter. You explained the process clearly and in a way that I (a teacher) could understand. I will definitely recommend you to friends considering applying for a mortgage or a refinance. Thanks again.
Pam D. | 10/24/2013
As a first time home buyer there were many points during the home buying process where I had no clue how to proceed until I talked to Dan and his team. They guided my wife and I the whole way from pre-approval to close. I often relied on Dan's experience and availability to answer my questions. Particularly when unexpected obstacles came up we were very thankful we had chosen Guaranteed Rate. Thank you!
Mark K. April 2017
Dan went above and beyond my expectations. He kept me in the loop during my loan process. Thank you for making my home purchase less stressful!
Jaime B. March 2017
Tireless effort-no time was too late or early to call and ask questions. Dan Werdell and his staff personify professionalism and also offer a genuine concern on a personal level that is unique for the industry. Couldn't be happier.
Steven S. | October 2016
Dan Werdell made the process very easy. He explained everything in detail, answered all questions quickly and patiently, and alerted me to any actions that needed to be taken. Very simple for me from start to finish. Will highly recommend Dan to anyone looking for a mortgage.
Joseph A. August 2016
I thought Linda DeRoeck was exceptional. She explained everything I needed to know from day one and was extremely responsive to my questions and requests. It was very important during the process to feel I could reach her, and she was always available. Plus she is very pleasant. I would recommend her to any of my friends and colleagues. Great job!
Cindi | 06/01/2017
Linda DeRoeck was great to work with during this process. She was very attentive and responsive and explained things very very well. She is a dedicated associate and deserves to be complimented on a JOB WELL DONE! Linda was exceptional and we have been through this process many times now! THANKS Linda!
Steve and Trisha M.
It was pleasure working with Yale and his team. Would definitely work with them again. Yale is very helpful and accessible and always willing to answer questions. Great to work with.
Brian S. | 4/15/2016
Tim made the whole process stress free and easy. He was extremely friendly and helpful and answered all my questions in a timely manner. I couldn't have been happier with Tim and his team. I will be recommending him to anyone I know who is looking for a mortgage!
Lisa G. | APR 2017
I had a great experience working with Tim Meiling and his team. They were knowledgeable, friendly and responsive to all our needs. The online tools to submit documents and monitor loan status was excellent. We felt like we received great communication and were always updated on the progress of our loan. We are extremely satisfied with the service and will absolutely recommend guaranteed rate to others
Sean P. - Itasca, IL | MAR 2017
Tim was great. Always available and very responsive. Provided great guidance throughout the process and listened when I asked basic questions because I didn't know what was going on. Thank you Tim, you are the man!
Nicholas H. - Chicago, IL | OCT 2016
Tim and his team were fantastic to work with, we tried a few other banks to obtain a loan and with no success. Tim is extremely knowledgeable in all facets of the mortgage business and I would not look any further then working with him and his team again for any future mortgage needs. My wife and I are very satisfied.
James C. - Evanston, IL | OCT 2016
Tim was great - I'm so glad I was referred to Guaranteed Rate. Also very thankful I was able to take advantage of the historically low interest rates to refinance.
Erin K. - Chicago, IL | Jan. 2016