Working with guaranteed rate was a pleasure. Everyone I dealt with did a great job. It was a wonderful experience. Very efficient and professional group!
Jon Lamkin and his team were extremely professional, and he followed through on every statement he made to me. I was very impressed by their execution capabilities.
I can not rave enough about Jon Lamkin and his team at Guaranteed Rate. I had tried twice before to refinance my mortgage and both times it was so labor intensive that I didn't complete the process. Jon and his team made this process the easiest thing I have done. They were organized on top of everything and their digital system to upload documents and sign was effortless. Every person on his team was efficient and friendly and helpful and even the closing agent that came to my house to...
I could not have asked for a better experience. Megan and her team were fantastic!
Megan was absolutely terrific! She was very patient during the process. At the beginning we felt uneasy about using the technology to accomplish the refinance we have been wanting to do for a long time. She made it easy for working couples like us. I will highly recommend Megan and Guaranteed Rate to my friends. Thank You.
This is not our first home or mortgage and the process of going through all of that has always been fraught with tons agita and delays so to have everything go smoothly was truly remarkable!! Kyla thank you so much for doing what you do so well. You and your team were always very communicative and pleasant to work with.
Kyla and her team were so kind and walked me through the process in a way that allowed me to understand each step. They requested documents in a timely fashion and always immediately responded to any and all of my questions.
Kyla DeMarzio is a true professional in every sense. She and her team were first class all the way. Thank you.
Kyla and her team were absolutely amazing. The entire process was hassle free and couldn't have asked for a better experience.
You guys are amazing. Our first pre-approval was with someone who we didn't love not for anything in particular but she just seemed to lack alacrity! Rebecca suggested that we consider someone who “can get things done” and recommended Kyla. BEST. DECISION. EVER.!!!!!! With the issues we've had with the lawyers, etc... I cannot imagine getting this done if we hadn't switched loan companies to you Kyla. So thank you for everything
Lami and Bayo A.
I've refinanced several times with Joe Moschella. He is the reason I came to Guaranteed Rate. I also liked the electronic document signing.
Joe Moschella and his team were fantastic from the initial application right up to closing. There were no surprises, the whole process was stress free.
Joe and Jackie were great to work with, very attentive! They made my closing experience a great one. Thank you!!!!
Gary Marino made the loan process as easy as possible! His professionalism and knowledge made everything easy to understand he he was true delight to work with. You have a customer for life and I wouldn't hesitate to recommend you to friends and family.
Chad helped us buy our home. He also helped us refinance recently. He is always professional and he and his team are very responsive. He is honest and straightforward. Anytime we had a question we would email Chad and receive a response within minutes. Both times we worked with Chad we feel he worked to get us the best loan possible.
Chad was great! Very helpful and we closed on time, the first time. No games. Highly recommended. He and his staff were very patient in answering all my questions; usually within the hour.
Chad was very thorough and had us off to a fast start. We hit a bump in the road due to complications outside all our control, and Chad was good about scoping out alternative options if the originally planned financing did not pan out. To his credit, Chad handled our frustration about the associated closing delays very professionally, and ensured we got to the finish line.
Easy process. Jim was great to deal with, very responsive.
Chad and his team are amazing. My husband and I sold our condo and after previous deals and lenders falling through, we found our dream house and we only had 2 weeks to close, which is TIGHT timing. Chad came through and amazingly, we closed on time!
Rene Cuesta was incredible! He took over our file after a very frustrating period with another lender. Rene communicated well and was very helpful during the process. He helped us to plan dates and told us exactly what was needed. We have spent over a week and a half in our new home and we have Rene to thank for it. As first time homeowners, the process can be difficult, challenging and frustrating. We definitely felt these with emotions with our previous lender, but not with Rene. My only...