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Signing online documents was the best part since I was able to review them at my convenience and was prepared at the closing date with almost half the documents already signed.
Joshua M. | November 2018
Ceroi Mello was fantastic to work with. He will be my first stop next time I need help with a loan. I look forward to a long, mutually beneficial relationship with Guaranteed Rate!
Robert C. | October 2018
I just wanted to take the time to thank you for all the assistance you provided to me and my family during the mortgage process. I really appreciated the help and guidance all of you provided in helping my family purchase a new home. The experience can be stressful at times and you and your time helped to alleviate a lot of that during the whole buying experience. I would definitely recommend you and your team to anyone one of my family and friends who are looking to purchase a new home.
Tom M. - September | 2018
They are professional people and they handle the clients so well, gives you the loan program according to what you need.
Mary K. | August 2018
I am very happy and satisfied with using guaranteed rate because they are very friendly and they walked me through the possess step-by-step to make sure that I was satisfied with my needs. Thank you so much I wouldn’t of done it without your help. Ceroi you are good at what you do!!
Orlando A. - May | 2018
This was the easiest process of my time in getting a loan. The team leader was effective in communication and provided responses in timely and fashionable professional style. Mr. Ceroi and his team were awesome, reliable and dependable. I will recommend Guaranteed Rate to anyone. Thank you for being there us. We will do it again in the future!
Moses K. - Funded 2/2/18
Ceroi Mello was a pleasure to work with. He made the process very easy and went above and beyond. He was quick to respond and always available for questions. I will refer Ceroi to anyone that is looking for a mortgage or refinance.
Lori M. | January 2018
Ceroi went over and above to get my loan done! He always kept in touch with me to keep me posted on my loan. The closing attorney, Judy Field, was amazing! She spent time with me explaining all the documents and walking me through the process. It was a great experience. I would recommend Guaranteed Rate, Ceroi and the closing attorney to all my friends and family!
Joanne R. | October 2017
I found the loan officers and legal team to be very professional. Ceroi Mello made himself extremely accessible (answering my calls and emails nights and weekends). Jason Myatt was also helpful with the eDocuments. Judy and Diantha walked me through the legal steps with courtesy and understanding that I was in unfamiliar territory (first time homebuyer). I am highly satisfied with the mortgage service that all involved provided.
Lawrence C. | October 2017
The service was excellent! My loan officer, Patrick Cannon was wonderful. They’re the best in the business.
Luce L. - July | 2018
Ceroi and his team were great to work with. They explained everything, were ultra responsive and got the deal complete. We had been having a terrible time with another lender and Ceroi and his team really saved the day. We had a great experience. A big thank you to Guaranteed Rate.
Brian B. | September 2017
Patrick and Jason were AWESOME!!!
Shamira G. | August, 2018
Thank you again for all of your help with getting this house thing done. And please thank your whole team. You all made this a far better experience than what we going through before we called you. Thank you, thank you, thank you.
Brian and Erin B. | September 2017
He was good and speedy, with lots of clarification.
Asmerom M. | June 2018
Patrick and his team were so helpful to us! I never hesitated to ask questions and they were always quick with a response and were kind and patient with us. I’m so happy that he was our loan officer and have already told a friend who is soon buying a home about using Patrick as their loan officer.
Jose M. | June 2018
The entire loan process was, surprisingly, seamless and painless. Your team exceeded my expectations and was SO kind. Thank you so much & I will send any home buying friends your way.
Jessica J. - May |
Patrick was amazing and did all he could to make this work. Worked late Friday night and over the weekend. Great Job!!
Jorge M. - May | 2018
Ceroi Mello, Senior Loan Officer at Guaranteed Rate, has been excellent to work with. He was right there providing clear understandable answers to my mortgage questions and he was very responsive, when needing to submit pre-approval letters. My numerous conversations with Ceroi give me the confidence to recommend him for all of your clients. I believe you would come to the same conclusion if you took a few minutes to talk with Ceroi yourself.
Rodger R. -- Hampton, NH 2/12/2014
I'm extremely satisfied with Guaranteed Rate, they were very helpful from start to finish. Ceroi Mello was great and always willing to work with me throughout the whole process. If I buy 100 houses I'll use Guaranteed Rate 100 times.
Adrian S. -- Lowell, MA 1/20/2014
Patrick and his team were very efficient, pleasant to deal with, and made our experience in obtaining our new mortgage loan as painless as possible. We are very pleased with the outcome and very grateful that no issues were encountered throughout the process.
Matthew J. | March 2018
AboutHere at Guaranteed Rate, we have a philosophy to “lend where we live” and our office has been originating loans in the Portland area since 2013. We are all happy to call Portland our home with its great restaurants and unpredictable weather. Through living in Maine, we understand the culture, people and communities that we serve. In our market, we know that Conforming loans are important to you. We are dedicated to meeting those needs and also are armed with a full array of loan products, so that we can meet all of your lending needs. We have a very qualified staff with combined industry experience exceeding 40 years.
We are proud to have Guaranteed Rate’s World’s First Digital Mortgage at our disposal. This is invaluable to both clients and realtors because of the convenience. It puts the borrower in control of choosing their own loan type, receiving free credit scores from all three bureaus, securely uploading and digitally signing their loan documents then receiving a real online approval!
We strive for the industry leading value proposition for our loan officers, referral sources and customers, which is why we work by a set of Core Values. While each of these are important to our success, our office embodies the “Put the Customer First” core value. We know that this is one of the most important purchases that our customers will make in life, so we want to make sure if it as pleasant and seamless as possible.
As an office, we also believe that it’s important to have fun and we love to cheer on our local teams, the Portland Seadogs, Maine Red Claws and the Portland Pirates!
Our branch is looking to grow its production through events, referral partner business and recruiting top loan officers. So, if you’re looking for new career opportunities, start with us! We hire the best of the best and are looking for team members that share similar core values and experiences and have the ability to get the job done, ethically, competently and in a timely fashion. Come join our team!